PegaWorld 2014 Presentation: AEGON Revolutionizes the Policyholder Experience...Pegasystems
AEGON is a leader in helping customers secure their financial future. To bolster their market leadership, AEGON UK launched a Customer Service Transformation initiative with the objective to reduce operation costs through increased efficiency and broaden its market share by improving the customer experience.
These slides were used as part of a live presentation. Watch the complete presentation (with full video) at: http://www.pega.com/resources/pw-2014-video-aegon-revolutionizes-the-policyholder-experience-while-reducing-costs‘?utm_source=ss’
Be inspired at work! Epicor is a software business inspired to deliver innovative ERP solutions. Whether it's providing on-site, cloud-based, or mobile solutions, learn more about careers at Epicor and how Epicor supplies the technology that helps our customers win!
UG Software was founded in 1998 and has grown from modest beginnings to become a leader in the fields of web technologies, software application development and graphic design. Based out of New Delhi, India, UG SOFTWARE is one of the fastest growing Software Services companies in the SME sector.
PegaWorld 2014 Presentation: The Government BPM JourneyPegasystems
Facilitated by Pega’s BPM Evangelist, Setrag Khoshafian, this session will consist of a panel of government customers, each at different levels of maturity in their BPM journey. The panel will discuss their journeys and where they feel iBPM will have the largest impact in government and their iBPM plans for the future. In addition, this session will address how iBPM is being used in government to engage constituents, simplify work, and enable predictable and timely response to change.
These slides were used as part of a live presentation. Watch the complete presentation (with full video) at: http://www.pega.com/resources/pw-2014-video-the-government-bpm-journey‘?utm_source=ss’
PegaWorld 2014 Presentation: AEGON Revolutionizes the Policyholder Experience...Pegasystems
AEGON is a leader in helping customers secure their financial future. To bolster their market leadership, AEGON UK launched a Customer Service Transformation initiative with the objective to reduce operation costs through increased efficiency and broaden its market share by improving the customer experience.
These slides were used as part of a live presentation. Watch the complete presentation (with full video) at: http://www.pega.com/resources/pw-2014-video-aegon-revolutionizes-the-policyholder-experience-while-reducing-costs‘?utm_source=ss’
Be inspired at work! Epicor is a software business inspired to deliver innovative ERP solutions. Whether it's providing on-site, cloud-based, or mobile solutions, learn more about careers at Epicor and how Epicor supplies the technology that helps our customers win!
UG Software was founded in 1998 and has grown from modest beginnings to become a leader in the fields of web technologies, software application development and graphic design. Based out of New Delhi, India, UG SOFTWARE is one of the fastest growing Software Services companies in the SME sector.
PegaWorld 2014 Presentation: The Government BPM JourneyPegasystems
Facilitated by Pega’s BPM Evangelist, Setrag Khoshafian, this session will consist of a panel of government customers, each at different levels of maturity in their BPM journey. The panel will discuss their journeys and where they feel iBPM will have the largest impact in government and their iBPM plans for the future. In addition, this session will address how iBPM is being used in government to engage constituents, simplify work, and enable predictable and timely response to change.
These slides were used as part of a live presentation. Watch the complete presentation (with full video) at: http://www.pega.com/resources/pw-2014-video-the-government-bpm-journey‘?utm_source=ss’
Vodafone Group plc is one of the world's largest mobile telecommunications companies with more than 400 million customers in almost 30 countries. Vodafone has embarked on a massive business transformation program to digitize the customer experience, develop simpler common processes, and consolidate their technology assets. Anette Bronder, Director Vodafone Group Technology Enterprise Solutions, will discuss Vodafone's transformation journey and the vision for creating a technology platform that will enable rapid response to accelerating change in the dynamic and highly competitive telecommunications market.
This presentation was used as part of a keynote speech. You can watch the complete presentation (with full video) at: http://pega.com/resources/pw-2014-video-vodafone-excellent-enterprise-customer-experience-through-digital?utm_source=ss
Oracle® is phasing out support for earlier JD Edwards ERP versions in 2013, which is increasing the pressure to upgrade to the 9s. Do you have all the information you need to justify your upgrade, protect your assets and complete the transition?
During this on-demand webinar industry experts share best practices on how CIOs and IT staff can:
- Prepare for an upgrade to the 9s that supports your business requirements.
- Speed up implementation, reducing the project timeline.
- Leverage a virtual private cloud model to reduce the impact of the upgrade on internal resources.
PegaWORLD 2014 Presentation: The 230 Year Journey to Service Excellence at BN...Pegasystems
In the post-Financial Crisis world, the business landscape remains a markedly different place. BNY Mellon and other global services companies are being held to a higher standard by clients and investors while new regulatory and competitive hurdles have sprung up. Jeff Kuhn, Co-Head of Client Service Delivery, discusses how one of the world’s largest and oldest investment services and investment management companies has risen to the challenges by retooling processes, enhancing efficiency, improving quality, delivering more value to the marketplace and positioning itself for the next chapter in its history. This presentation was used as part of a keynote speech. You can watch the complete presentation (with full video) at: http://pega.com/resources/pw-2014-video-the-230-year-journey-to-service-excellence-at-bny-mellon?utm_source=ss
Founded in 2003, Focus is recognised by Deloitte as one of Europe’s fastest growing and most successful tech companies and is one of only twenty Cisco UK Elite Partners delivering digital transformation projects across the globe.
Enterprises across the world rely on SAP software for ERP and data management functions, making SAP backup a mission-critical task. However, increasing factors such as compliance requirements, heterogeneity of environments, increased virtualization platforms, business-critical applications, and different deployment scenarios for cloud-to-cloud applications are putting immense pressure on SAP service/solution providers. Along with this, threat situations like the rising of viruses and ransomware attacks are causing further explosiveness in addition to human error, natural disasters, etc. This demand for a comprehensive, modular, broadly based, and reliable backup/recovery solution.
Established in 1992, SEP is the backup and recovery software vendor for virtual and physical environments, for on-premise and cloud, who reliably takes care of thousands of customers from small to large enterprises. Since its establishment, the company’s sole mission is to protect what you have achieved to free your mind and focus on your future. To fulfill this mission, it offers SAP solutions accompanied by the complete IT environment to have a reliable, comprehensive and powerful enterprise data protection. These solutions cover various categories such as heterogeneous environments, central management, easy to handle and fast to implement, and flexible and customized for what the customers are hunting for.
Breakthrough reporting, analysis and planning tools for midsize companies.IBM Business Insight
See the presentation Patrick Spedding, IBM Cognos Midmarket Solutions Manager A/NZ, gave on his recent road show showcasing the Business Intelligence platform Cognos Express. IBM has specifically designed this powerful tool for mid sized organisations.
How IT can support a Lean Transformation? Daniel T Jones - European Lean IT S...Institut Lean France
How IT can support a Lean Transformation? Daniel Jones' presentation from the European Lean IT Summit 2012.
Watch more Lean IT presentations and videos on the event website: www.lean-it-summit.com
iPad Deployment, Best Practices, and Industry Trends for Remote UsersKevin Shea
A review of C3i's experience configuring, deploying, managing, and recovering iPads for life science clients. The presentation describes best practices learned over a number of projects and presents our view of iPad usage in the medium-term.
Vodafone Group plc is one of the world's largest mobile telecommunications companies with more than 400 million customers in almost 30 countries. Vodafone has embarked on a massive business transformation program to digitize the customer experience, develop simpler common processes, and consolidate their technology assets. Anette Bronder, Director Vodafone Group Technology Enterprise Solutions, will discuss Vodafone's transformation journey and the vision for creating a technology platform that will enable rapid response to accelerating change in the dynamic and highly competitive telecommunications market.
This presentation was used as part of a keynote speech. You can watch the complete presentation (with full video) at: http://pega.com/resources/pw-2014-video-vodafone-excellent-enterprise-customer-experience-through-digital?utm_source=ss
Oracle® is phasing out support for earlier JD Edwards ERP versions in 2013, which is increasing the pressure to upgrade to the 9s. Do you have all the information you need to justify your upgrade, protect your assets and complete the transition?
During this on-demand webinar industry experts share best practices on how CIOs and IT staff can:
- Prepare for an upgrade to the 9s that supports your business requirements.
- Speed up implementation, reducing the project timeline.
- Leverage a virtual private cloud model to reduce the impact of the upgrade on internal resources.
PegaWORLD 2014 Presentation: The 230 Year Journey to Service Excellence at BN...Pegasystems
In the post-Financial Crisis world, the business landscape remains a markedly different place. BNY Mellon and other global services companies are being held to a higher standard by clients and investors while new regulatory and competitive hurdles have sprung up. Jeff Kuhn, Co-Head of Client Service Delivery, discusses how one of the world’s largest and oldest investment services and investment management companies has risen to the challenges by retooling processes, enhancing efficiency, improving quality, delivering more value to the marketplace and positioning itself for the next chapter in its history. This presentation was used as part of a keynote speech. You can watch the complete presentation (with full video) at: http://pega.com/resources/pw-2014-video-the-230-year-journey-to-service-excellence-at-bny-mellon?utm_source=ss
Founded in 2003, Focus is recognised by Deloitte as one of Europe’s fastest growing and most successful tech companies and is one of only twenty Cisco UK Elite Partners delivering digital transformation projects across the globe.
Enterprises across the world rely on SAP software for ERP and data management functions, making SAP backup a mission-critical task. However, increasing factors such as compliance requirements, heterogeneity of environments, increased virtualization platforms, business-critical applications, and different deployment scenarios for cloud-to-cloud applications are putting immense pressure on SAP service/solution providers. Along with this, threat situations like the rising of viruses and ransomware attacks are causing further explosiveness in addition to human error, natural disasters, etc. This demand for a comprehensive, modular, broadly based, and reliable backup/recovery solution.
Established in 1992, SEP is the backup and recovery software vendor for virtual and physical environments, for on-premise and cloud, who reliably takes care of thousands of customers from small to large enterprises. Since its establishment, the company’s sole mission is to protect what you have achieved to free your mind and focus on your future. To fulfill this mission, it offers SAP solutions accompanied by the complete IT environment to have a reliable, comprehensive and powerful enterprise data protection. These solutions cover various categories such as heterogeneous environments, central management, easy to handle and fast to implement, and flexible and customized for what the customers are hunting for.
Breakthrough reporting, analysis and planning tools for midsize companies.IBM Business Insight
See the presentation Patrick Spedding, IBM Cognos Midmarket Solutions Manager A/NZ, gave on his recent road show showcasing the Business Intelligence platform Cognos Express. IBM has specifically designed this powerful tool for mid sized organisations.
How IT can support a Lean Transformation? Daniel T Jones - European Lean IT S...Institut Lean France
How IT can support a Lean Transformation? Daniel Jones' presentation from the European Lean IT Summit 2012.
Watch more Lean IT presentations and videos on the event website: www.lean-it-summit.com
iPad Deployment, Best Practices, and Industry Trends for Remote UsersKevin Shea
A review of C3i's experience configuring, deploying, managing, and recovering iPads for life science clients. The presentation describes best practices learned over a number of projects and presents our view of iPad usage in the medium-term.
ISVs & the Commercial Transition to the CloudInishTech
Presentation to the Microsoft UK partner Group outlining the commercial opportunities of transitioning business models to the cloud, the monetization challenge and how smart licensing can help.
Time to Re-Visit Your Cloud Contact Center DecisionIntelePeer
If you have looked into replacing an aging, inflexible premises-based system with a cloud-based application over the past couple of years, now might be a great time to consider your options. Or maybe you're already on the cloud but are wondering what is new?
With over 30 years experience in the communications industry, including 12 years as an industry analyst with The Pelorus Group, no one offers insight into the contact center industry like Sheila McGee-Smith.
Sheila, along with IntelePeer’s Felipe Rodriguez and IntelePeer customer Jay Nalli of Triton Technologies discuss how cloud contact center solutions will benefit your company.
most of the time, a business software buyer does not get what he wants.Axpert™ is a technology that makes it possible to develop solutions exactly in line with business processes that are largely unique to an organisation. You can build solutions very quickly on Axpert™ . It is also simpler to upkeep.
Deloitte Software As A Service Deloitte SeminarTheo Slaats
Presentation of Theo Slaats, partner at Deloitte, on "Software as a Service" during a seminar of Deloitte and Oracle on October 8, 2008 in Amsterdam.
Company Profile – Sankalp Tech (MLM Software)Sankalp
Sankalp tech has been a renowned name in DIRECT SELLING software industry. It facilitates great help in your direct selling business by providing all the requisite features & modules in an affordable price. So, what are you waiting for?: Contact us immediately for direct selling software.
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Why Cloud? First of all, we need to ask ourselves..... Are we looking for an innovative way of doing business? Is an existing system/ apps supporting with BOTH lower cost AND faster time to the market? If your answers are yes and no (subsequently), then maybe its time for cloud!
NIPPON DATA SYSTEMS LIMITED is a provider of IT enabled business solutions which provide our clients competitive business advantage. We partner with our customers to deliver business solutions to their satisfaction and help them ‘Live Your Enterprise Potential™’. We take pride in conducting business with the highest degree of ethics and treat each transaction with fairness and honesty.
For us client satisfaction is our ONLY measure of success.
Since the time NDS was established in 1994, we have built a solid foundation of success on which we continue grow. We specialize in solving your business problems by harnessing technology and applying them for developing and implementing customized and standard information systems. Over the years our professionals have encountered and conquered complex problems relating to various business needs.
Our Industry specific NEWTON solutions help clients afford Enterprise Resource planning that can be implemented faster than any other solution and provides lowest cost of Total Ownership
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Iasa Architect responsibilities in the cloudiasaglobal
Cloud platforms drive marketing campaigns that offer to simplify the hardest challenges of information technology. From resilience to scalability, disaster recovery to management, the cloud platforms offer to take the challenge off of the table forever! It can be easy to ?buy in? to the platform. Too often, we find out later that our responsibility as architects cannot ?end at the door? to the provider, that there are provisos and implementation considerations we discover ? often after the provider falls down.
The adoption of Cloud Computing and SaaS based applications is reaching a tipping point as more and more companies are realizing the benefits of moving operations into The Cloud. It is time for finance and accounting professionals to identify and assess the value proposition of moving finance and accounting into The Cloud for their companies.
This presentation content includes current and emerging trends in in Cloud Computing and SaaS for finance, accounting and related functions: what they are, where they can be used, how companies are driving results by moving systems into the cloud. These insights come from seasoned practitioners and experts in Cloud Computing and SaaS based applications
The "digital enterprise" may seem like a fuzzy marketing concept, but the impact to most IT organizations is clear: apply software innovation to drive deeper engagement with customers and front-line employees.
This transformation requires connecting innovation teams with core IT through lean startup disciplines, visionary leadership, lean analysis, agile architecture, agile development, lean data management and DevOps.
This session with Alyssa Johnson, Vice President of Enterprise Applications at Keste, as we discuss the Cloud options including SaaS, PaaS, and IaaS and the best use cases for each. We will also discuss how upgrades and a hybrid Cloud approach can often be the next best step on your Cloud journey. Finally, see how to design a Cloud roadmap utilizing universal cloud credits to accomplish your organization’s goals and transform your business.
An introduction to the cryptocurrency investment platform Binance Savings.Any kyc Account
Learn how to use Binance Savings to expand your bitcoin holdings. Discover how to maximize your earnings on one of the most reliable cryptocurrency exchange platforms, as well as how to earn interest on your cryptocurrency holdings and the various savings choices available.
Recruiting in the Digital Age: A Social Media MasterclassLuanWise
In this masterclass, presented at the Global HR Summit on 5th June 2024, Luan Wise explored the essential features of social media platforms that support talent acquisition, including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok.
How to Implement a Real Estate CRM SoftwareSalesTown
To implement a CRM for real estate, set clear goals, choose a CRM with key real estate features, and customize it to your needs. Migrate your data, train your team, and use automation to save time. Monitor performance, ensure data security, and use the CRM to enhance marketing. Regularly check its effectiveness to improve your business.
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As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
Company Valuation webinar series - Tuesday, 4 June 2024FelixPerez547899
This session provided an update as to the latest valuation data in the UK and then delved into a discussion on the upcoming election and the impacts on valuation. We finished, as always with a Q&A
Top mailing list providers in the USA.pptxJeremyPeirce1
Discover the top mailing list providers in the USA, offering targeted lists, segmentation, and analytics to optimize your marketing campaigns and drive engagement.
LA HUG - Video Testimonials with Chynna Morgan - June 2024Lital Barkan
Have you ever heard that user-generated content or video testimonials can take your brand to the next level? We will explore how you can effectively use video testimonials to leverage and boost your sales, content strategy, and increase your CRM data.🤯
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The 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdfthesiliconleaders
In the recent edition, The 10 Most Influential Leaders Guiding Corporate Evolution, 2024, The Silicon Leaders magazine gladly features Dejan Štancer, President of the Global Chamber of Business Leaders (GCBL), along with other leaders.
Digital Transformation and IT Strategy Toolkit and TemplatesAurelien Domont, MBA
This Digital Transformation and IT Strategy Toolkit was created by ex-McKinsey, Deloitte and BCG Management Consultants, after more than 5,000 hours of work. It is considered the world's best & most comprehensive Digital Transformation and IT Strategy Toolkit. It includes all the Frameworks, Best Practices & Templates required to successfully undertake the Digital Transformation of your organization and define a robust IT Strategy.
Editable Toolkit to help you reuse our content: 700 Powerpoint slides | 35 Excel sheets | 84 minutes of Video training
This PowerPoint presentation is only a small preview of our Toolkits. For more details, visit www.domontconsulting.com
Structural Design Process: Step-by-Step Guide for BuildingsChandresh Chudasama
The structural design process is explained: Follow our step-by-step guide to understand building design intricacies and ensure structural integrity. Learn how to build wonderful buildings with the help of our detailed information. Learn how to create structures with durability and reliability and also gain insights on ways of managing structures.
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At Techbox Square, in Singapore, we're not just creative web designers and developers, we're the driving force behind your brand identity. Contact us today.
6. Agenda
Welcome
9.00am – 9:15am
Warren Nolan, NewLease General Manager Asia Pacific
Is Hosting right for you?
9:15am-10:30am
Stephen Parker, Head of Cloud Strategy, NewLease
10:30am-11:00am Morning Tea
Microsoft SPLA and How to Use it for Your Service Offerings
11:00m – 11:45
Boughty Canton, Head of Product & Marketing, NewLease
License Mobility
11.45am – 12.30pm
Stephen Parker, Head of Cloud Strategy, NewLease
12.30pm -2.00pm Lunch and networking
19. Hot Opportunities: DaaS
How do I
manage costs?
How do I ensure my How do I keep
applications are my data safe and
available and can applications
be accessed? secure?
How do I effectively
migrate my desktops?
How can I preserve
How do I take and extend my
advantage of existing investments?
virtualization?
Should I embrace
cloud services?
20. What you can do?
• Reduce Total Cost of Ownership
• Increase Business Agility and Continuity
• Enable Anywhere Access
• Improve Security and Compliance
• Future proof IT – It’s not just about Windows 7, it’s about
getting ready for all future versions of Windows
• Management – you can deliver a better management
experience to customers than they can to themselves
A consistent user experience on any device
End-to-end management
Unified visibility and reporting
21. The Market Perspective
SMB Behaviors
86% SaaS
58%
Virtualization
-20% IT Staff
“Technology-Savvy SMBs are Key to Catalyzing the Economic Recovery” - 2009 Microsoft SMB Insight Report
2008 2009 2010
22. The Market Perspective – OK, but
who’s it for
Here’s the low lying fruit
• 10 - 250 employees
• Limited IT generalist
• Some staff requires remote access
31. Speak to NewLease
Benjamin Wong
Country Manager, Singapore
Email: benjamin.wong@newlease.com.sg
Mobile: +65 9686 1118
NewLease Partner Services Centre
3 Church Street #08-00, Singapore 049483
Email: partnerservicescentre@newlease.com.sg
Phone: +65 6408 0100
As we go through each of these questions can I get a show of hands for people who’s customers might face these challenges.Looks like we’ve got a pretty good opportunityIn today’s business environment, customers are challenged to address a wide variety of frequently conflicting questions and concerns in their organizations. Managing these effectively and coming up with workable, creative solutions will ultimately help to make your business more successful. For each of the concerns outlined on this slide, you can deliver a DaaS solution that will help.
20% Growth in SaaS adoptionfrom 66% to 86% by year end among SMB20% Growth in Virtualization adoption from 38% to 58% by year end among SMBPlus, there’s been a 20% decline in IT staff in SMB organizations