UG Software was founded in 1998 and has grown from modest beginnings to become a leader in the fields of web technologies, software application development and graphic design. Based out of New Delhi, India, UG SOFTWARE is one of the fastest growing Software Services companies in the SME sector.

1. UG Software Technologies
Building partnerships that last since 1998
Your Logo
© Copyright 1998-2010 UG Software Technologies Private Ltd.

2. Agenda
1 Some facts about UG Software
2 Our Vision and Mission
3 Values that Drive Us
4 Infrastructure @ UG Software
5 Our Services at a Glance
6 Industries Served
7 Technologies
8 Process
9 Quality Focus
10 Business Models
11 Engagement Models
12 What’s In It For YOU
13 What Next?
© Copyright 1998-2010 UG Software Technologies Private Ltd.

3. Get to Know Us Better
 A customer centric Indian software development company with experience of over 10 years
 A spotless delivery record of over 650+ projects
 A talent pool of 150+ employees
 Outsourcing partner with more than 50 software outsourcing companies in across 20 countries
 68% Repeat Business
 Faster rollout times
 Focus on both Cost Arbitrage and Intellectual Arbitrage
© Copyright 1998-2010 UG Software Technologies Private Ltd.

4. Our Vision and Mission
Vision Mission
Consistently deliver sustainable, scalable, •To focus on our customers challenges and
maintainable and cost effective solutions to our DELIVER solutions that create value for our
clients by creating a stimulating and happy customers’ business
environment for our employees thereby
ensuring mutual growth and benefit for our •To provide long tern commitments to our
clients and our company. customers and collaborate with them in their
growth strategies.
As a committed team we shall strive for
•To continuosly improve our processes to
• Being a trustworthy, customer focused make them more ecfficient and cost
organization effective.
• Creating open and dynamic environment
where employees are empowered to make
decisions
© Copyright 1998-2010 UG Software Technologies Private Ltd.

5. Values that Drive Us
 Provide total customer satisfaction
 Provide our customers with solutions of highest quality at affordable prices
 Mutually beneficial relationship between our clients, employees and the company
 Effort to move towards Green Development Methodologies for sustainable growth
 Follow highly ethical business practices along with CSR initiatives to become a good corporate citizen
 Constant development of our human resources so that they become assets not only to our organization, but to
any organization they work for in the future
© Copyright 1998-2010 UG Software Technologies Private Ltd.

6. Infrastructure @ UG Software
 Total Office Area – 10,000 sq feet
 Total Active Workstations – 150+
 Training Facility for Employees – Fully functional LMS implemented for in-house training of employees for all
departments
 Dedicated Servers for HOSTING, TESTING AND CLIENT PRESENTATION
 Internet Connectivity: Two dedicated leased lines for all our development facility supported by a backup
broadband and wireless link
 Communication Infrastructure: Facility for video conferencing/ 24 x 7 VOIP calling for onsite-offsite-client team
coordination
© Copyright 1998-2010 UG Software Technologies Private Ltd.

7. Our Services at a Glance
Custom Software Development Web Application Development Open Source Solutions
From business solutions to Automate your business Quick implementation and
process automation systems processes online. Market your faster results can give
to ERP systems, we have brand over the internet. businesses an unprecedented
done it all. Experience the power of the opportunity to drive in the
web with us. value.
Application Maintenance IT Consulting SEO & Online Marketing
Whatever may be your We help you align your IT Our marketing experts make
application, you need to strategy with your business sure that you are positioned
maintain it to ensure that you objectives. at the right place.
get best out of your
investments.
© Copyright 1998-2010 UG Software Technologies Private Ltd.

8. Industries Served
Travel & Tourism Banking & Finance Advertising
Manufacturing Retail
Education
UG Software Real Estate
Telecom
Healthcare
Mobile Apps Legal
© Copyright 1998-2010 UG Software Technologies Private Ltd.

9. Technologies We Work On
Use of latest cutting edge technology to deliver state of the art business solutions
We have expertise in the following technology areas-
 LAMP – Open Source Technology •Low costs
•More flexible
 .NET – Microsoft Technology •Increased Performance
•Microsoft Specific
 Java – Sun Microsystems •Programmer Efficiency and Time-to-Market
•Dynamic Extensible Programs
 C/C++ •Very fast execution
© Copyright 1998-2010 UG Software Technologies Private Ltd.

10. You May Want to Know Our Process Now
Pre Sales
• Initial analysis before the signing of the contract
1 • High level requirements are collected
• Based on these requirements, we provide you with a quote
Scope Documents
Describes the –
2 • Flow of the project
• Functionality of the project
• The different sections in the project
Project Plan & Project Specification
• After signing of the contract, you will be provided with a specification doc and a project plan
3 • Project Plan – Timeline, resource estimates, project details, Communication plan
• Specification Document – Detailed requirements
Communication Methodology
• Skype • Video Conferencing
4 • Google Talk • Desktop Sharing
• Yahoo Messenger • Webex
• Basecamp
© Copyright 1998-2010 UG Software Technologies Private Ltd.

11. PROCESS TOOLS & METHODOLOGIES
Requirements and Change Requirements Traceability Matrix
Management Change Requests and Impact Analysis
Design Tools Microsoft Visio
Configuration & Versioning VSS, CVS, SVN
Project Scheduling & Tracking Microsoft Project, Inhouse Task & Timesheet
Management System (part of UnitServe)
Collaboration Tools GotoMeeting, LiveMeeting, MSN, Yahoo,
Skype, VOIP, Wikis
© Copyright 1998-2010 UG Software Technologies Private Ltd.

12. Quality Process
 A management philosophy that recognizes the value of providing best quality services to customers
 Continuous process improvisation and improvements to achieve higher quality levels
 Continuous improvement of quality practices with the vision to achieve quality certification
 Frequent Code walkthroughs and reviews by senior project managers to ensure quality in the code
 Well defined process customization mechanisms for different types of projects.
© Copyright 1998-2010 UG Software Technologies Private Ltd.

13. BUSINESS MODELS
Offshore Delivery Model
© Copyright 1998-2010 UG Software Technologies Private Ltd.

14. BUSINESS MODELS
Hybrid Delivery Model
© Copyright 1998-2010 UG Software Technologies Private Ltd.

15. A Look at Our Engagement Models Now
Get to know in what all ways you can collaborate with us
FIXED PRICE PROJECTS
✓ 1 Requirements Defined
✓ 2 Scope Structured. Changes require rework on proposal and engagement model
✓ 3 Iterations & Assistance Project Iterations and delivery are defined along with technology and tools
✓ 4 Complexity Low to medium
✓ 5 Advantage Great Advantage of working within tight budget and timelines
Guarantees on-time, within-budget delivery of projects
© Copyright 1998-2010 UG Software Technologies Private Ltd.

16. A Look at Our Engagement Models Now
Get to know in what all ways you can collaborate with us
TIME & EFFORT PROJECTS
✓ 1 Requirements Requirements evolve with time
✓ 2 Scope Less than 95% confidence level for defining scope.
✓ 3 Iterations & Assistance Technology and tools requirement can change over time
✓ 4 Complexity Varying Complexity
✓ 5 Advantage Best suited for upcoming Ideas
Use our Domain and Market experience to evolve your project
© Copyright 1998-2010 UG Software Technologies Private Ltd.

17. A Look at Our Engagement Models Now
Get to know in what all ways you can collaborate with us
DEDICATED HIRE
Your task, Our
resource
Saves hiring, Your strength
Evolving Scope Business Skills
infra costs
Continuous
Play with Work No
project load Delivery Our strength
schedule
Project
DEDICATED HIRE management
Mitigate
Your Multiple delivery risks
management project Resource
Your Risk iterations handling
Medium Pay for tools
Complexity and licenses
Stick to core
capabilities
© Copyright 1998-2010 UG Software Technologies Private Ltd.

18. A Look at Our Engagement Models Now
Get to know in what all ways you can collaborate with us
OFFSHORE PARTNER
Complete IT
Outsourcing
Free IT Best Helps you
You define FOCUS ON
Practices
SCOPE YOUR BUSINESS
Consulting
Schedules
Make Better
match time to
Business Sense
market
While WE take
OFFSHORE PARTNER care of your
COMPLETE IT
Highly NEEDS
Varying
structured
Complexity
projects
Unified Agile Robust
approach delivery
models
Flexible use of
technology
© Copyright 1998-2010 UG Software Technologies Private Ltd.

19. Some Details of Our
Partnership Program
You are no longer our Client…..But a “VALUED PARTNER”
•Focus Areas
YOUR Target Market
YOUR time to market
YOUR competition
YOUR privacy
Your Budgets
How Does it Help YOU
Reduced Costs
Provision of Consulting and Roadmap Guidance
Focus on Mutual growth through Offshoring
© Copyright 1998-2010 UG Software Technologies Private Ltd.

20. Value Proposition What’s in it for YOU
 A COLLABORATIVE PARTNERSHIP with a customer centric IT company with 10+ years of experience
 COST EFFECTIVE SOLUTIONS that are guaranteed to drive sustainable growth for your business
 ROBUST, SCALABLE AND MAINTENABLE SYSTEMS that will continue to serve your business needs
 FAST & ACCURATE RESPONSE TIMES to your concerns, before and after the initiation of your project
 High level of PROJECT DOCUMENTATION
 Collaborative methodologies to DELIVER a solution that best meets YOUR BUSINESS NEEDS
 FLEXIBLE WORK HOURS to match YOUR NEEDS
© Copyright 1998-2010 UG Software Technologies Private Ltd.

21. What’s Next?
You may want to share your requirements with our team of analysts
Head Office
H-111, Noida Sector 63,
Uttar Pradesh – 201301, INDIA
Tel: +91 (0120) 4207208 Best way to contact us –
e-mail:
info@ugsoftware.com
USA: +1 866 760 1856
UK: +44 20 30264958
© Copyright 1998-2010 UG Software Technologies Private Ltd.

22. THANK YOU!
© Copyright 1998-2010 UG Software Technologies Private Ltd.