Glen Hobbs, PwC's technology consulting director, discusses the new IT platform designed to help organizations quickly adopt technology and foster collaboration and innovation to tackle critical business challenges. The platform emphasizes a shift from a traditional IT model to one where IT acts as a broker and orchestrator of business services, advocating for a more innovative and agile governance structure. This transformation aims to empower business units to drive their own IT purchasing decisions, reflecting a broader trend where 47% of IT spending occurs outside CIO budgets.

1. DevOps
PwC: New IT Platform:
From Strategy Through Execution
Glen Hobbs
PwC
Director
DOT15S @ itrevolutionary #CAWorld

2. Abstract
This session’s speaker, Glenn Hobbs, PwC’s
technology consulting director, shares how
PwC’s new IT Platform can provide the
framework to transform IT organizations so
they can quickly incorporate the right
technology and focus on collaboration and
innovation to help solve the most-critical
business problems.
Glenn Hobbs
PwC
Partner
2 © 2014 CA. ALL RIGHTS RESERVED.

3. The New IT Platform:
From Strategy to Execution
CA World 2014
Nov, 2014
Mike Pearl, Partner
Global Cloud Computing Leader
michael.pearl@us.pwc.com
twitter: michaelepearl

4. Megatrends
Five forces shaping our lives and our world
1 2 3 4 5
These represent some our biggest
challenges and opportunities
PwC
4
Sources: PwC, 2014 US CEO Survey, January 2014

5. PwC
41%
39%
44% Socially Enabled
39%
Cyber
Security
Digital technology is top of mind for US CEOs
20%
Base: 162 (US CEOs): 1, 393 (IT and business leaders globally).
Sources: PwC, 2014 US CEO Survey, January 2014; PwC’s Digital IQ 2014 10 Technology Trends for Business, January 2014.
5
86% of US
CEOs say
technological
advances will
transform their
business over
the next five
years
11%
25%
Where companies are investing to grow (%)
Biz Processes
Business
Analytics
On-demand
Services
Sensors
3-D
Printing
Mobile Customer
Engagement
6%
Wearables
15%
Robotics

6. Technology spend is moving away from traditional IT
PwC
6
Total Enterprise IT Spend Outside CIO
Budget
47%
47% of Total Enterprise IT spend is outside the
CIO budget…
Source: PwC’s 6th Annual Digital IQ Survey, 2014
“Every budget in the
company is now an IT
budget. Our company
cannot manufacture,
process transactions, or
run marketing campaigns
without IT.” - IT Executive
Source: PwC’s 6th Annual Digital IQ Survey,
2014

7. More pressure than ever on IT
to drive speed agility
strategic impact and relevance
The New IT Platform: From Strategy to Execution 30 Sep 2014
PwC 7

8. IT will move from a centralized authority
to an advisor, broker and orchestrator of business
services driving digital conversations
throughout the organization.”
The New IT Platform: From Strategy to Execution 30 Sep 2014
PwC 8

9. Principal provider of
IT with focus on
development &
operations
Application
centric
with
“white space”
integration an
afterthought
Overt &
controlling
Linear plan-build-run
methodology
Siloed application or
business unit driven
with single-skilled
functionaries
PwC 9

10. Broker and
Orchestrator with
focus on Innovation
Secure
integration fabric
and Cloud First
Professional
services
with versatile
generalists
Fluid and iterative
assemble-to-order
approach
Intrinsic and
Empowering

11. PwC’s New IT Platform
PwC
Organization
Process
Architecture
Governance
11
Mandate

12. PwC
Mandate: IT as an orchestrator of business services
% IT purchasing decisions have moved from IT to Business
Business
Users
IT
New IT Platform
Sourcing
partners
Traditional IT Model

13. PwC
Process: moving to assemble-to-order
April 17 2014
13
Assemble
Ideate
Consume

14. Create a secure, integrated “plug-and-play” digital
environment
Marketing
Sales
Finance
Service &
Support
I n t e g r a t i o n F a b r i c
Human
Resources
User Experience Integration
Process & Rules Integration
Application/Service Integration
Data Integration
Master Data Integration
Infrastructure Integration
Security & Management
Product
Development
PwC 14

15. PwC
Organization: moving to a professional services structure
and building digital skills
15
Digital Keystone Skills
Enterprise and
Technology
Architecture
Business
Requirements
Management
Vendor Management User
Experience Design
Project and
Program
Management
Quality Assurance
Prototyping Security

16. PwC
Governance: Empower employees within parameters
balancing innovation and risk
16
The central control of IT needs to give way to a more free market
oriented form of governance, enabling greater freedom but with
guardrails.

17. Collaborating to accelerate digital business solutions
Industry and Technology Expertise
Marketing Human
User Experience Integration
Process & Rules Integration
Application/Service Integration
Data Integration
Master Data Integration
Infrastructure Integration
Security & Management
PwC The New IT Platform: From Strategy to Execution
Resources
Product Sales Service &
Finance
Development
Support
I n t e g r a t i o n
F a b r i c

18. Collaborating to accelerate digital business solutions
PwC
Enabling Technology Solutions
Industry and Technology Expertise
Marketing Human
User Experience Integration
Process & Rules Integration
Application/Service Integration
Data Integration
Master Data Integration
Infrastructure Integration
Security & Management
Resources
Product Sales Service &
Finance
Development
Support
I n t e g r a t i o n
F a b r i c
Industry
DevOps
(Mobile DevOps, Continuous Delivery, Service Virtualization)
Cloud Management
(Service Management, Project Portfolio Management, Enterprise Mobility
Management)
Security
(API Management, SSO, Security as a Service, Payment Security)

19. Thank you
Glen Hobbs, Director
IT Strategy & Enterprise Architecture
glen.hobbs@us.pwc.com
twitter: itrevolutionary
www.pwc.com
© 2014 PricewaterhouseCoopers LLP. All rights reserved. PwC refers to the United States member firm, and may sometimes
refer to the PwC network. Each member firm is a separate legal entity. Please see www.pwc.com/structure for further details.

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21. For Informational Purposes Only
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