This document contains a summary of a presentation on adopting DevOps practices for faster and more efficient software delivery. It discusses how software delivery is critical but challenging for most organizations. DevOps takes a holistic approach to optimize the entire delivery process through practices like continuous integration, deployment, testing, and monitoring. The document outlines different adoption paths organizations can take, such as starting with continuous planning and measurement or collaborative development. It emphasizes starting small on high-value projects and measuring outcomes to steer further improvements. Adopting DevOps requires both technical and cultural changes but can significantly improve time to market, quality, and competitiveness.
This presentation gives an overview of the Rational Engineering Lifecycle Manager, and explains how it improves the efficiency of product development organizations.
Legacy Enterprise Systems Modernization: Five Ways of Responding to Market Fo...Cognizant
An evaluative guide to the five ways of responding to the need to modernize legacy enterprise systems: total transformation, gradual replacement, duct-tape approach, improve existing system or do nothing.
This presentation gives an overview of the Rational Engineering Lifecycle Manager, and explains how it improves the efficiency of product development organizations.
Legacy Enterprise Systems Modernization: Five Ways of Responding to Market Fo...Cognizant
An evaluative guide to the five ways of responding to the need to modernize legacy enterprise systems: total transformation, gradual replacement, duct-tape approach, improve existing system or do nothing.
Business process analysis and design – importance of having a common language...Alan McSweeney
Provide an introduction to process design/specification and the potential benefits of using a visual process design approach such as BPMN to enable business and IT users understand how process should operate
4.16.2013 Prj & Port Mgmt SftDev - What is Application Portfolio Management -...IBM Rational
Series Name: Project and Portfolio Management Software Development
Webcast Title: What is Application Portfolio Management - For Governance & Compliance
Date: 4.16.2013
Presenter: Per Kroll
Many foundational IT processes and systems must be modernized to support digital transformation. The benefits of microservices, container-based architectures, Agile development, or software-defined infrastructure cannot be fully realized if one or more IT disciplines are stuck in the waterfall development, legacy infrastructure era. A Managed File Transfer tool ready and able to support modern digital practices accelerates the transformation.
These slides--based on the webinar from leading IT analyst firm Enterprise Management Associates (EMA) and BMC Software--explain how you can accelerate your digital transformation!
Nothing could be more critical in the current world of IT than fast and reliable application development and delivery in support of business performance. These slides—based on the webinar hosted by leading IT research firm Enterprise Management Associates (EMA)--shine a spotlight on accelerating trends such as platform teams, integrated security, site reliability engineers (SREs), and, decentralization—which has seen a 150% increase since 2019. The slides also expose current areas of breakage and disruption as IT organizations continue to struggle in their search for more cohesive approaches to application optimization.
Achieve competitive advantage through innovative process managementAconex
Hensel Phelps talks about how up front planning, efficient process management and the right tools lead to successful projects. Learn how Hensel Phelps implemented a digital platform which resulted in smooth handover, a 30% reduction in time compiling O&M manuals, and saw post- handover calls reduced to almost zero.
When a mission-critical application fails, the loss of business revenue is large and swift. Poor application quality causes highly visible major outages, as well as ongoing lapses in business performance that are less visible, but steadily add up to substantial revenue loss. Even minor quality improvements can result in significant gain. Yet, executives struggle to build a business case to justify proactive investments in application quality. This paper presents a quantitative framework for measuring the immediate and positive revenue impact of improving application quality.
SHARE in Boston: z/OS Applications Adapting at the Speed of BusinessRichard Szulewski
This is an early look at my SHARE presentation for Boston, Session 13948, to be given at the Hynes Convention Center on 15 August 2013 at 1:30PM in Room 203. Slides are subject to change without notice. See www.share.org.
Are your cloud applications performing? How Application Performance Managemen...DevOps.com
This webcast will discuss the experiences of containerization and cloud exploitation of business applications; highlighting the importance of APM for those applications. We will explore themes such as how to best exploit CI/CD pipelines and orchestrated runtimes, manage current and future application environments, take advantage of improved user experience and use cognitive analytics to gain performance insights for DevOps and microservices-based applications.
Learn how leveraging machine learning-driven observability can improve developer and SRE productivity by 50% or more
Modern applications based on microservices often run in a distributed environment across thousands of servers, VMs, containers, and serverless functions in data centers, public clouds, and at the edge. Operations and development teams have to process massive amounts of data to solve issues and determine root cause before they impact customer experience and revenue.
Observability is the key to solving these business and operational challenges and is fast becoming one of the strategic imperatives for organizations.
Business process analysis and design – importance of having a common language...Alan McSweeney
Provide an introduction to process design/specification and the potential benefits of using a visual process design approach such as BPMN to enable business and IT users understand how process should operate
4.16.2013 Prj & Port Mgmt SftDev - What is Application Portfolio Management -...IBM Rational
Series Name: Project and Portfolio Management Software Development
Webcast Title: What is Application Portfolio Management - For Governance & Compliance
Date: 4.16.2013
Presenter: Per Kroll
Many foundational IT processes and systems must be modernized to support digital transformation. The benefits of microservices, container-based architectures, Agile development, or software-defined infrastructure cannot be fully realized if one or more IT disciplines are stuck in the waterfall development, legacy infrastructure era. A Managed File Transfer tool ready and able to support modern digital practices accelerates the transformation.
These slides--based on the webinar from leading IT analyst firm Enterprise Management Associates (EMA) and BMC Software--explain how you can accelerate your digital transformation!
Nothing could be more critical in the current world of IT than fast and reliable application development and delivery in support of business performance. These slides—based on the webinar hosted by leading IT research firm Enterprise Management Associates (EMA)--shine a spotlight on accelerating trends such as platform teams, integrated security, site reliability engineers (SREs), and, decentralization—which has seen a 150% increase since 2019. The slides also expose current areas of breakage and disruption as IT organizations continue to struggle in their search for more cohesive approaches to application optimization.
Achieve competitive advantage through innovative process managementAconex
Hensel Phelps talks about how up front planning, efficient process management and the right tools lead to successful projects. Learn how Hensel Phelps implemented a digital platform which resulted in smooth handover, a 30% reduction in time compiling O&M manuals, and saw post- handover calls reduced to almost zero.
When a mission-critical application fails, the loss of business revenue is large and swift. Poor application quality causes highly visible major outages, as well as ongoing lapses in business performance that are less visible, but steadily add up to substantial revenue loss. Even minor quality improvements can result in significant gain. Yet, executives struggle to build a business case to justify proactive investments in application quality. This paper presents a quantitative framework for measuring the immediate and positive revenue impact of improving application quality.
SHARE in Boston: z/OS Applications Adapting at the Speed of BusinessRichard Szulewski
This is an early look at my SHARE presentation for Boston, Session 13948, to be given at the Hynes Convention Center on 15 August 2013 at 1:30PM in Room 203. Slides are subject to change without notice. See www.share.org.
Are your cloud applications performing? How Application Performance Managemen...DevOps.com
This webcast will discuss the experiences of containerization and cloud exploitation of business applications; highlighting the importance of APM for those applications. We will explore themes such as how to best exploit CI/CD pipelines and orchestrated runtimes, manage current and future application environments, take advantage of improved user experience and use cognitive analytics to gain performance insights for DevOps and microservices-based applications.
Learn how leveraging machine learning-driven observability can improve developer and SRE productivity by 50% or more
Modern applications based on microservices often run in a distributed environment across thousands of servers, VMs, containers, and serverless functions in data centers, public clouds, and at the edge. Operations and development teams have to process massive amounts of data to solve issues and determine root cause before they impact customer experience and revenue.
Observability is the key to solving these business and operational challenges and is fast becoming one of the strategic imperatives for organizations.
IPTV become very interesting service when broadband access is there, but from the beginning, content will be the major issues. So, integrating Internet TV content on top of IPTV Platform will be the solution.
Gary Lang Subaru would like to provide you with the 2014 brochure for Subaru BRZ. We now have this vehicle in on our lot and ready for you to drive home. Contact a Subaru Specialist for more information.
Program Performance Analysis Toolkit AdaptorMichael Pankov
The Adaptor framework automates experimentation, data collection and analysis in the field of programs performance and tuning.
It can be used for i.e. estimation of computer system performance during its design or search of optimal compiler settings by methods of iterative compilation and machine learning-driven techniques.
Contact information: Michael K. Pankov
• mkpankov@gmail.com
• michaelpankov.com
Source on GitHub: https://github.com/constantius9/adaptor
This is an extended and edited version of my diploma defense keynote, given on June 19, 2013
This slideshow is intended to show some aspects of my personality that I wished to share in this presentation. This slideshow was also intended to introduce me (in my Photo and Video Design class) to the elements of a good presentation and how to effectively use my work time.
Using Lean Thinking to Identify and Address Delivery Pipeline BottlenecksIBM UrbanCode Products
Inefficient software delivery impacts the entire business, from line of business units, to operations, to development and test, and the variety of suppliers.
Wastes in your processes are causing bottlenecks.
Join Eric Minick, IBM DevOps Evangelist (and UrbanCode guy), as he explores how ‘Lean Thinking’ techniques can be leveraged to help identify ‘bottlenecks’ in your delivery pipeline that can be addressed by adopting DevOps.
Applying DevOps for more reliable Public Sector Software DeliverySanjeev Sharma
Government agencies and contractors must build the competency to deliver software with greater predictability, quality, speed and frequency. The alternative of higher costs and late delivery is no longer acceptable - politically, economically or justifiably. This session will share findings from client experiences and lay out the DevOps approach that is help agencies and their contractors address the challenges inherent in software application delivery.
Præsentation fra Jazz Roadshow 2011.
The value of integrated software delivery with
IBM Rational solution for
Collaborative Lifecycle Management.
Se mere fra IBM Softwaregroup på:
http://www.smarterbusiness.dk
This presentation provides an example and specific sources for data to demonstrate measureable iprovments in productivity, quality and customer satisfaction.
Big Data, Big Problems: Avoid System Failure with Quality Analysis - Webinar ...CAST
Do you want to make your systems more reliable and resilient before your organization becomes the next headline? View the slides from our recent webinar with Melinda Ballou, Program Director for IDC's Application Life-Cycle Management & Executive Strategies research.
Melinda discusses the trends driving recent high-profile outages with increasing frequency, and gives practical advice on adapting your strategy for quality analysis and improving architectural design upfront. To view the recording, visit http://www.castsoftware.com/news-events/event/avoid-system-failure-idc?gad=ss
Continuous Delivery Operating Model for Entertainment Video Providers: Buildi...Cognizant
To compete with digital streaming natives, established entertainment video providers need to build a streamlined, waste-free pipeline for rapid software delivery. We recommend an integrated approach to the four types of change needed: culture, process, engineering practices and platforms.
Copy and paste to access the full recording: http://www.castsoftware.com/news-events/event/gartner-technical-debt?gad=ss
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In this webinar David Norton of Gartner Research discusses recent findings on Technical Debt that estimates industry IT debt is at $500 billion—and on target to reach $1 trillion by 2015. He also talks about the importance of Software Analysis & Measurement to manage Technical Debt, how to measure debt continuously to control TCO of the application lifecycle and include debt measurement in project management and prioritization.
Getting Your DevOps-enabled Product Teams to See the Forest from the TreesDevOps.com
Agile and DevOps development styles rely on highly autonomous, self-contained teams working iteratively to deliver customer value. As these teams work more independently, they can become very siloed. This leads to the potential of duplication of work, uncoordinated delivery of related features and making the wrong work investment tradeoffs. They lack the ability to peer into related teams and the broader company initiatives raising risks in the delivery process.
IBM InterConnect 2013 Cloud General Session: Tom RosamiliaIBM Events
Presentation by Tom Rosamilia, Senior VP, Systems & Technology Group and IBM Integrated Supply Chain, at IBM InterConnect 2013
http://ibm.com/interconnect
IBM InterConnect 2013: Big Data and Analytics Presented by Mike RhodinIBM Events
Presented by Mike Rhodin, Senior VP, Software Solutions Group, at IBM InterConnect 2013.
Session titled: Best Practices in Becoming a Smarter Enterprise.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
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We Are at An Inflection Point in the Industry
JUST-IN-TIME MAINTENANCE
Global aircraft engine manufacturer increases service revenue by 12%
in one year using real-time monitoring and proactive fault detection
MOBILE CUSTOMER TARGETING
Card swipe in one store attracts coupons from nearby store –
resulting in 109% incremental sales lift
BUSINESS INNOVATION DRIVER
Building materials manufacturer deploys social collaboration platform driving
real-time process improvement and reducing time to market by 2/3
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External Forces that Will Impact the Organization
For the First Time, CEOs Identify Technology
as the Most Important External Force Impacting
Their Organizations
Technology factors
People skills
Market factors
Macro-economic factors
Regulatory concerns
Globalization
Source: IBM Institute for Business Value, The Global CEO Study 2012. Question: “What are the most
important external forces that will impact your organization over the next 3 to 5 years?”
71%
2004 2006 2008 2010 2012
55
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Software delivery
Modern workforce
expects constantly updated
software to connect to
enterprise systems
Mobile
Software component in smart
products driving increased value
and differentiation
Intelligent/
Connected Systems
Insights on new products by
more efficiently interpreting
massive quantities of data
Big Data Demand for apps requires fast,
scalable environments for dev
and test, as well as production
Cloud
Industry requirements
demand faster response to
regulations and standards,
with traceability and quality
Instrumented Products
Software Delivery Is at the Heart of Today’s
Top Technology Trends
Broader set of stakeholders
collaborates to deliver
continuous innovation and
value
Social Business
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Rapid Response to Market Challenges and Customer
Feedback Determines Success or Failure
Operations/ProductionDevelopment/TestCustomers Business Owners
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Organizations that Effectively Leverage Software
Delivery Outperform Their Competitors
… yet few are able to deliver it effectively
86%
of companies believe software delivery
is important or critical
25%
leverage software delivery effectively today
But only…
• Source: “The Software Edge: How effective software development drives competitive advantage,” IBM Institute of Business Value, March 2013
69%
outperform
those who don’t
of those who
leverage software
delivery today
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Systems of Interaction
Continuous
client experience
Partner value
chain
Cloud-based
Services
Systems of Engagement Systems of Record
CRM HR
DB ERP
A Failure in Software Delivery Impacts
the Entire Business
of customers
experience
production delays
>45%
of outsourced
projects fail to meet
objectives
>50%
of budgets devoted to
maintenance and
operations
>70%
to deliver even minor
application changes to
customers
4-6 weeks
DEVELOPMENT/TEST
Speed mismatch between faster moving front office and slower
moving back office systems, delaying time to obtain feedback
SUPPLIERS
Delivery in the context of agile
OPERATIONS
Rapid app releases impact system stability and
compliance
LINE-OF-BUSINESS
Takes too long to introduce or make changes to
mobile apps and services
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DevOps Takes a Holistic Approach to
Application Delivery
Operations/
Production
Development/
Test
Customers
Business
Owners
DevOps takes a business-oriented perspective in optimizing the entire delivery value stream by
applying Lean Principles to software/service delivery, fostering collaboration across the business to
enable continuous delivery
Agile DevelopmentContinuous
Business
Planning Continuous Integration
Continuous Deployment
Continuous Testing
Continuous Monitoring
Existing efforts/practices address only a subset of the value chain
DevOps
Continuous Delivery of Software-driven innovation with a feedback loop
IDEA
MARKET
12. Head of IT Shared Services
DBS Bank
Rachael Straiton
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In Less Mature IT Organizations, Lack of Discipline and
Informal Management Can Lead to Serious Ineffectiveness
Highly informal process
Relationship based
No formal entry gate
No business case to judge project impact to
the company
IT Department
People Budgets
Business
Requests
Business Impact
Lack of oversight regarding Business User
Requests and Resource Allocation
Non-systematic resource allocation (human
and financial) – misaligned with business
objectives
Overload of the organization due to the
absence of a filtering and prioritization
mechanism
Project delays due to under-resourcing (often
projects were not meeting the agreed delivery
date)
Misalignment with architectural principles
due to absence of centralized architecture
governance
CASE
EXAMPLE
Business Request Management
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This Can Inhibit the Execution of Strategy and
Significantly Hamper Competitive Advantage
IT Project
Governance
IT
Processes
Team
Capabilities
1 2 3
Time-to-
Market
Flexibility
& Agility
Cost of
Ownership
Service
Quality
Strategic
Objectives
Issues
Averse impact to the strategic objective
Issues and Implications
CASE
EXAMPLE
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IT Department
People Budgets
Hence, before Adopting Advanced
Methodologies Fixing the Basics Is Key
Application Development & Management Process
(High Level)
Business
Requests
Business
Requests
Demand
Management
Control
Gate 1 Gate 2 Gate 3 Gate 4
DeployBuild & TestDesign
Requirements
Development
Feasibility
Check
Gate 0
Resource
Planning &
Allocation
Strategic &
Architectural
Alignment
Avoidance of
Duplication
Resource
Planning &
Allocation
Strategic &
Architectural
Alignment
Avoidance of
Duplication
Resource
Planning &
Allocation
Strategic &
Architectural
Alignment
CASE
EXAMPLE
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This Will Lay the Foundation to Drive Further
Improvement Such as Standardization
Description
Toolkit breaks down the product into building blocks
Product marketing can pick and choose and
“parameterize” the different building blocks
IT architecture is developed to accommodate the
tool-kit through parameters
Benefits
Significant reduction in complexity
Reduction of technical risk
Reduced risk of product design failures
Enables standardized customer experience
Reduction in effort to develop the product
Enables standardized IT tooling such as testing
Ability to handle higher volumes of products
Faster speed to market
Product & Price Plan
Building Blocks
Building Block 2
Building Block 4
Building Block 1
Building Block 2
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Experience Has Taught Some Key Principles
about IT Transformation
1. Transformation is a journey, not a destination
2. Evolution is much better than revolution
3. Execution architecture is much more important than end-state
architecture
4. Architecture is a governance task, much more than a technical one
5. Capability is key to success
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DevOps Adoption Paths
Open Lifecycle and Service Management Integration Platform
OSLC
Ecosystem
BestPractices
Monitor and Optimize
Plan and Measure Develop and Test Release and Deploy
Operations/ProductionDevelopment/TestCustomers Business Owners
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Adoption Path: Plan and Measure
Practice: Continuous Business Planning
Do the right things right
Attack the high value and high risk
items first
Predict and quantify the outcomes
and resources
Measure honestly with distributions
of outcomes
Learn what customers really want
and steer with agility
65% reduction in operating costs
previously necessary to manage
the decision-making process, and
a 20% savings in time spent on
the decision process
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Adoption Path: Development and Test
Practice: Collaborative Development
Unify on an integrated, open platform
Promote common terminology, tools,
processes, data sources among all
lifecycle disciplines
Integrate early and continuously
Demonstrate integrated behaviors
before investing in unit coverage and
completeness
“Our costs are flat, even though our
demand has increased by about 30
to 35 percent. We’re doing more
with the same amount of resources”
Frank Fabian
Head of testing environments, delivery services,
ANZ technology
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Adoption Path: Development and Test
Practice: Continuous Testing
Quantify software quality insight
at faster cycle times
Virtualize test environments for
low-overhead, rapid deployment
Automate provisioning and regression
test suites
Uncover and resolve critical defects
earlier through integration-test driven
development
Quantify quality trends over time
Blue Cross BlueShield
“Using the Rational tools,
three employees can run the
required 1,250 tests in less than
one week, reducing testing time by
50 percent.”
An Doan
Software Quality Engineer
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Adoption Path: Release and Deploy
Practice: Continuous Release and Deployment
Accelerate delivery of usable
increments
for continuous outside-in feedback
Provide a continuous delivery pipeline
that automates deployments to test
and production environments
Reduce overhead with push-button
deployments
Quantify change stability and measure
transparently for compliance
“Before it took 2 days to deploy
a build, with uDeploy and our new
processes, it takes us
less than 60 seconds.”
Matthew Wilson
Director, Consumer Web Operations
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Continuous Software Release and Deployment
Reduce errors with automated software release
and deployment
Improve productivity with push-button deployments
for developer and operations
Reduce time-to-market via automated release and deployment
Demonstrate compliance and auditability through enforced
security and traceability
IBM UrbanCode Deploy orchestrates and automates the deployment
of applications, databases and configurations
IBM UrbanCode Release is an intelligent collaboration release
management solution
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Adoption Path: Monitor and Optimize
Practice: Continuous Monitoring
Quantify change trends
Scalable measurement and reporting
Real-time insight into performance
and stability
Continuous feedback on cost of change
to steer projects toward more
predictable outcomes “Root cause analysis used
to average 45 minutes.
Now it takes only 5 minutes.”
Syed Asif Shah
Chief Information Officer
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Adoption Path: Monitor and Optimize
Practice: Continuous Customer Feedback and Optimization
Analyzing the customer experience
and their challenges
Understand client usage context
for analyzing customer behavior
and pinpointing problems
Reduce cycle times for continuous
client feedback
Connect developers/operators more
directly with user community and client
experience
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Practice Based Maturity Model: Assessment
Framework
Benefits/Business outcome: Defined with real metrics
Measure: Practical means to benchmark before, during and after
Technical context: Impact on Practices, Means to implement changes
Maturity Model Assessment, Pilot, and Rollout Services
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DevOps at InterConnect 2013
Session 0142: Seize Market Opportunities by
Establishing an Enterprise Capability for Continuous
Software Delivery
• Thursday, 10/Oct, 04:15 PM - 05:00 PM, Simpor 4803, Level 4
Session 0179: Accelerating Mobile and Cloud
Development and Delivery for zEnterprise
• Fri, 11/Oct, 10:15 AM - 11:00 AM, Peony 4502, Level 4
Session 0167: Deploy Mobile First Applications
• Fri, 11/Oct, 11:15 AM - 12:00 PM, Roselle 4612, Level 4
Visit the DevOps Zone in the Solution Center
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Take Action Now!
Develop an end-to-end DevOps strategy
Adopt mobile-first design thinking, and
cloud-centric architectures
Start incrementally on business-critical projects
Measure and reduce overhead, rework
and duplication
Innovate! It’s a great time to be in the
technology business