NetMagic Dedicated Hosting
           Dedicated Windows and Linux Servers for all your enterprise requirements.

                                               NetMagic’s Dedicated Hosting Services offer a world-class service that allows
                                               our customers to rapidly deploy a wide array of Dedicated Servers without
                                               having to invest capital in procuring servers or software.
                                               Our dedicated server hosting allows exclusive server access and total control
                                               of your operating system and application configurations and hardware, so you
                                               derive greater performance and reliability. In addition to having the Operating
                                               system of your choice (Windows & Linux), the service only uses world-class
                                               branded servers such as Dell, IBM, or HP, comes with screaming fast
                                               bandwidth infrastructure bundled in, 24x7 URL and Port Monitoring, and 24x7
                                               Support. You also get an SLA that offers the highest uptimes in the industry.




                                                               NetServer Dedicated Servers
                                    BasicNet                ValueNet                   PowerNet                       XtremeNet
                                                                                                            2 x Xeon Quad Core,
                             Xeon Core Duo, 1 GB       Xeon Core Duo, 2 GB         Xeon Quad Core, 2 GB
         Server                                                                                             4 GB RAM, 3x146 GB
                             RAM, 1x80 GB SATA,        RAM, 2x160 GB SATA,         RAM, 2x146 GB SAS,
                                                                                                            SAS, RPS, Dual Gigabit
                               Dual Gigabit NIC          Dual Gigabit NIC          RPS, Dual Gigabit NIC
                                                                                                            NIC
      Maximum
    Disks allowed
                                           2                     2                          6                                   6

   Fault Tolerance                      Optional              RAID-1                      RAID-1                              RAID-5

       Default              •      Windows 2003        •   Windows 2003 (Std   •      Windows 2003 (Std     •       Windows 2003 (Std
      Operating                    (web edition)*          edition, 5-CAL)            edition, 5-CAL)               edition, 5-CAL)
   system options           •      CentOS Linux        •   CentOS Linux        •      CentOS Linux          •       CentOS Linux

      Database1                         Optional              Optional                   Optional                         Optional

   OS Hardening2                        Included              Included                   Included                         Included

        Antivirus
    Included Data
                                 25 GB / month             50 GB / month              50 GB / month                  100 GB / month
      Transfer3
      Burstability                      10 mbps               10 mbps                    10 mbps                          10 mbps

     IP Addresses                          1                     2                          2                                   2

           DNS                             1                     2                          2                                   2

       Support4

     Monitoring5

       Helpdesk

       Firewall6                        Optional              Optional                   Optional                         Optional
      Automated
                                        Optional              Optional                   Optional                         Optional
       Backup7

   * - Microsoft Web Edition has the functionality to act as a web server only, and will not allow installation of a database. However,
   users who wish to deploy a database have the option of upgrading to Windows 2003 Standard and Enterprise editions.


NetMagic Proprietary and Confidential                                                                           Page 1 of 3
Version Dated April 30, 2005
1– Upgrade to Database services at any time. Default databases provided by NetMagic include Microsoft
   SQL and MySQL. Other databases, such as Oracle, PostGRES, etc. are also supported by the plans.
   2
     – OS Hardening is conducted as a one-time activity during the setup and implementation of the
   customer’s dedicated server.
   3
     – Customers have the option of proactively upgrading the default included monthly data transfer of any of
   the available plans, or variable data transfer charges will apply in the event that monthly-included data
   transfer is exceeded
    4
     – Support includes 24x7 Remote Hands Support, and Unlimited Server Reboots. In addition, Support also
   includes 24x7 hardware support till such time as the server is declared to be end-of-life by the hardware
   manufacturer.
   Customers also have the option of upgrading at any time to 24x7 OS Support, 24x7 Database Support.
   5
    – Monitoring includes 24x7 URL Availability and 24x7 Port Monitoring by default. Customers also have the
   option of upgrading to 24x7 Advanced Monitoring at any time.
   6
        – Customers can upgrade to a Shared Firewall or a Dedicated Firewall at any time.
   7
        – Customers can upgrade their plan to include Automated Backup services at any time.




   Datacenter Infrastructure
   Enjoy the benefits of dedicated hosting within a world-class datacenter built according to best-of-breed
   policies and ideologies.

   Network                              Completely carrier-neutral network for maximum            performance   and
                                        redundancy, over 3 Gbps of Last mile connectivity

   Dual Power feeds                     Dual Power feeds in each rack through dual Power Distribution units and
                                        Static Transfer Switches

   Uninterrupted Power                  N+1 Redundant power feeds, backed by Merlin Gerin world-class Ups systems
                                        and Diesel generators

   Security and Surveillance            Biometric Access, Proximity Card readers, CCTV with recorded feeds, 24x7
                                        physical security and surveillance

   Environment control                  N+1 Redundant world-class precision air-conditioning for precise temperature
                                        and humidity control

   Ticketing                            BMC Remedy-based Helpdesk Ticketing system

   Monitoring                           Basic and Advanced Network, Server, OS, DB, and Application monitoring
                                        using IBM Tivoli, NagiOS, and MRTG

   Support                              24x7 world-class on-site NOC, staffed with L1, L2, and L3 network and system
                                        engineers, using state-of-the-art Monitoring & Management and CRM Systems
                                        including IBM Tivoli© and BMC Remedy©, World-class Support Infrastructure,
                                        via Phone, Email, SMS, or Web, to NetMagic’s world-class round-the-clock
                                        NOC and Helpdesk




NetMagic Proprietary and Confidential                                                          Page 2 of 3
Version Dated April 30, 2005
Recommended Upgrades
NetMagic Recommended Upgrades for optimum performance, security and availability include –
       Upgrade BasicNet to include RAID-1 Fault Tolerance.
       Upgrade to Dedicated Firewall at the start of the service
       Upgrade to Automated Backup and Restoration services at the start of the service.




NetMagic Proprietary and Confidential                                               Page 3 of 3
Version Dated April 30, 2005

NetMagic Dedicated Hosting

  • 1.
    NetMagic Dedicated Hosting Dedicated Windows and Linux Servers for all your enterprise requirements. NetMagic’s Dedicated Hosting Services offer a world-class service that allows our customers to rapidly deploy a wide array of Dedicated Servers without having to invest capital in procuring servers or software. Our dedicated server hosting allows exclusive server access and total control of your operating system and application configurations and hardware, so you derive greater performance and reliability. In addition to having the Operating system of your choice (Windows & Linux), the service only uses world-class branded servers such as Dell, IBM, or HP, comes with screaming fast bandwidth infrastructure bundled in, 24x7 URL and Port Monitoring, and 24x7 Support. You also get an SLA that offers the highest uptimes in the industry. NetServer Dedicated Servers BasicNet ValueNet PowerNet XtremeNet 2 x Xeon Quad Core, Xeon Core Duo, 1 GB Xeon Core Duo, 2 GB Xeon Quad Core, 2 GB Server 4 GB RAM, 3x146 GB RAM, 1x80 GB SATA, RAM, 2x160 GB SATA, RAM, 2x146 GB SAS, SAS, RPS, Dual Gigabit Dual Gigabit NIC Dual Gigabit NIC RPS, Dual Gigabit NIC NIC Maximum Disks allowed 2 2 6 6 Fault Tolerance Optional RAID-1 RAID-1 RAID-5 Default • Windows 2003 • Windows 2003 (Std • Windows 2003 (Std • Windows 2003 (Std Operating (web edition)* edition, 5-CAL) edition, 5-CAL) edition, 5-CAL) system options • CentOS Linux • CentOS Linux • CentOS Linux • CentOS Linux Database1 Optional Optional Optional Optional OS Hardening2 Included Included Included Included Antivirus Included Data 25 GB / month 50 GB / month 50 GB / month 100 GB / month Transfer3 Burstability 10 mbps 10 mbps 10 mbps 10 mbps IP Addresses 1 2 2 2 DNS 1 2 2 2 Support4 Monitoring5 Helpdesk Firewall6 Optional Optional Optional Optional Automated Optional Optional Optional Optional Backup7 * - Microsoft Web Edition has the functionality to act as a web server only, and will not allow installation of a database. However, users who wish to deploy a database have the option of upgrading to Windows 2003 Standard and Enterprise editions. NetMagic Proprietary and Confidential Page 1 of 3 Version Dated April 30, 2005
  • 2.
    1– Upgrade toDatabase services at any time. Default databases provided by NetMagic include Microsoft SQL and MySQL. Other databases, such as Oracle, PostGRES, etc. are also supported by the plans. 2 – OS Hardening is conducted as a one-time activity during the setup and implementation of the customer’s dedicated server. 3 – Customers have the option of proactively upgrading the default included monthly data transfer of any of the available plans, or variable data transfer charges will apply in the event that monthly-included data transfer is exceeded 4 – Support includes 24x7 Remote Hands Support, and Unlimited Server Reboots. In addition, Support also includes 24x7 hardware support till such time as the server is declared to be end-of-life by the hardware manufacturer. Customers also have the option of upgrading at any time to 24x7 OS Support, 24x7 Database Support. 5 – Monitoring includes 24x7 URL Availability and 24x7 Port Monitoring by default. Customers also have the option of upgrading to 24x7 Advanced Monitoring at any time. 6 – Customers can upgrade to a Shared Firewall or a Dedicated Firewall at any time. 7 – Customers can upgrade their plan to include Automated Backup services at any time. Datacenter Infrastructure Enjoy the benefits of dedicated hosting within a world-class datacenter built according to best-of-breed policies and ideologies. Network Completely carrier-neutral network for maximum performance and redundancy, over 3 Gbps of Last mile connectivity Dual Power feeds Dual Power feeds in each rack through dual Power Distribution units and Static Transfer Switches Uninterrupted Power N+1 Redundant power feeds, backed by Merlin Gerin world-class Ups systems and Diesel generators Security and Surveillance Biometric Access, Proximity Card readers, CCTV with recorded feeds, 24x7 physical security and surveillance Environment control N+1 Redundant world-class precision air-conditioning for precise temperature and humidity control Ticketing BMC Remedy-based Helpdesk Ticketing system Monitoring Basic and Advanced Network, Server, OS, DB, and Application monitoring using IBM Tivoli, NagiOS, and MRTG Support 24x7 world-class on-site NOC, staffed with L1, L2, and L3 network and system engineers, using state-of-the-art Monitoring & Management and CRM Systems including IBM Tivoli© and BMC Remedy©, World-class Support Infrastructure, via Phone, Email, SMS, or Web, to NetMagic’s world-class round-the-clock NOC and Helpdesk NetMagic Proprietary and Confidential Page 2 of 3 Version Dated April 30, 2005
  • 3.
    Recommended Upgrades NetMagic RecommendedUpgrades for optimum performance, security and availability include – Upgrade BasicNet to include RAID-1 Fault Tolerance. Upgrade to Dedicated Firewall at the start of the service Upgrade to Automated Backup and Restoration services at the start of the service. NetMagic Proprietary and Confidential Page 3 of 3 Version Dated April 30, 2005