Naveen Naik is a highly qualified IT professional with over 7 years of experience in Windows, Active Directory, SCCM, SCOM, and virtual infrastructure administration. He has expertise in managing Windows 2003 and 2008 servers, Active Directory, DNS, DHCP, GPOs, SCCM installation and configuration, and VMware. Currently working as an IT Operational Analyst, his responsibilities include managing infrastructure for over 3000 servers, resolving issues, migrating servers, and providing 24/7 support. He has experience working on projects involving Active Directory implementation, Exchange migration, SCCM implementation, and software distribution.

1. NaveenNaik.
Mobile No: 9886896116 Email: naveenvlm@gmail.com
Career Objective
To be part of an efficient,winning teamandtoserve inan organizationwithchallengingtasks,
creative environmentandgreatcareerin ComputerInformationSystemthroughSystemAdministration.
Technical Exposure
 A highlyqualifiedITprofessional withacumulative experience of 7years inWindows,AD,
SCCM, SCOM & Virtual Infrastructure Administration(VMware &HyperV) and1 year
experience inDesktopAdministration.
 Good knowledgeonWindows2003 & 2008, AD, DNSDHCP, GPO.
 Good knowledgeonSCCM2007 installation,Configurationand Administration
 Good knowledgeonConfigurationandAdministration of VMWARE5.1
 Workedon Windows2003 DC to 2008 DC Migration.
 Experience inBMCRemedyIncident,Change &ProblemManagementworkflow model.
 Basic workknowledgeonExchange Serverand LyncServers.
 Abilitytoadaptto a dynamicworkenvironment
Academic Qualifications
Bachelor of Science
 Basaveshwara College of Science Bangalore affiliated to Bangalore University
 Diploma in Computer Hardware and Networking from JETKING
 Microsoft Certified Professional ID : 8203878

2. Employment History
Total experience:7.5 years In IT field
Descriptionof EmploymentHistory
Company Start date End Date
Accenture Nov 2011 Till date
RPS Bangalore, Bangalore (Direct Franchise of WiproInfoTech) Sep 2010 Sep 2011
CMS ComputersLtd., Bangalore Sep 2006 May 2009
Accenture – Nov 2011 to till date
Project : IndiaData Services
Role : Windows,ADand Virtual Infrastructure Administration
Designation : IT Operational Analyst(L2Engineer)
ProjectDescription : Sharedservice model where Windows,AD,Virtual infrastructure,SCCM &
SCOMenvironmentismanagedformultipleclientsacrossglobe with24/7supportfor 3000+ servers
Rolesand Responsibilities:
 Managing E2E serverinfrastructure consistingof over3000 serversof multiple customers.
 Workingon Incident,Change andProblemmanagement,resolvingvariousissuesinWindows,
AD,DNS, DHCP,IIS,WDS, PrintServer,andVMware.
 Designing,DeployingandManagingWindowsServer2003/2008.
 Active Directory,DNS,DHCP,DFS,IIS,GPO.
 Migrating Windows 2003 Domain Controller to windows 2008 Domain Controller.
 Designing, Deploying and Managing VMware ESX 5.1, VMware VCenter.
 Websense – v6.3
 Backup and Disaster Recovery.
 SCCM2007, SCOM2007, WSUS Management.
 Provide IT Support to Client
 ITIL Processes.
 Data Center Management.

3. RPS Bangalore (Direct Franchise of WiproInfoTech) – Sep2010 to Sep2011
Working as Customer Support engineer
Rolesand Responsibilities:
 Implementation and Support for Microsoft Product.
Client: Canara Bank - June 2011 to till date
Active Directory Implementation
Role : Project Engineer
Project Description: RDC implementation and ADC rollout around 35000 users.
Microsoft Exchange Implementation
Role : Project Engineer
Project Description: Migrated Exchange 2007 to 2010.
SystemCenterConfigurationManager2007 Implementation:
Role : Project Engineer
Project Description: Microsoft System Center Configuration Manager 2007 (formerly known as
MicrosoftSystemManagementServer) drivesITproductivityandefficiencybyreducingmanual tasksand
enabling you to focus on high-value projects, maximize hardware and software investments, and
empower end-user productivity with the right software at the right time. Total clients 35000.
Client: Titan – May 2011 to Jun 2011
Threat Management Gateway 2010 Implementation
Role : Project Engineer
ProjectDescription: ConfiguredexchangepublishingroleslikeOWA,OMA,HTTPSredirection,Password
redirection and published more than 10 applications.
Client: Aeronautical Development Establishment - Nov 2010 to Apr 2011
Active Directory Implementation
Role : Project Engineer
ProjectDescription: RDC implementationandADCrolloutandmigratingthe clientfromOLDdomainto
new Domain 1000 users.
Microsoft Exchange Implementation

4. Role : Project Engineer
Project Description: Migrated Exchange 2007 to 2010.
SystemCenterConfigurationManager2007 Implementation:
Role : Project Engineer
Project Description: Implemented System Centre Configuration Manager 2007 configured Software
distribution, Patch management, Operating System deployment and Reporting.
CMS ComputersLtd., Bangalore – (Sep2006 to May 2009)
Workedas a SystemAdministrator(DesktopEngineer) in Oracle Financial ServicesSoftware Ltd,
Bangalore.
Rolesand Responsibilities:
 Managing and monitoring the user’s request and issues through I-ticket tool (Remedy).
 User ID creation, deletion and maintenance.
 DistributingSoftwaretoclientmachinesthroughSMS/SCCM.
 DeployingUpdatesandpatchesusingSCCM.
 DeployingSCCMClientagentforClients.
 Drive/partition imaging using USB Drives through Ghost True Enterprise server.
 Trouble shooting of different Operating Systems & hardware components.
 Installing and configuring, LAN printers.
 Remote support by using UltraVNC/Dameware/SMS and Remote Assistance.
 Administration and maintenance of a Windows based network.
 Installing, configuring and troubleshooting various problems in outlook2003/2007.
 Installing, configuring, managing and updating McAfee antivirus(8.5.0) to client machines
Through Server using E-Policy Orchestrator.
 Supporting IT infrastructure and resolve day-to-day problems.
 Configuring & troubleshooting of wireless network on laptops.
 Installing & configuring VPN to access mails through Internet.
 Configuring & Managing Video Conference connectivity issues.
 Working on the Call according to Priority & providing 24/7 Network support.
 Vendor co-ordination & Management.
 Managing assets and inventory details through SMS.

5. Skills
OperatingSystems : Windows2000 / 2003 /2008 Server,Windows 2000, Windows
XP,Vista,7.
Hardware Systems : IBM, Wipro,HCL, DesktopIBMServers,
IBM/Lenovo/HP/Toshiba/Dell Laptops,
EnvironmentSkills : WindowsworkgroupsandDOMAINS,Ethernet,TCP/IPand
WLAN controllermaintenance
Software Applications : MS Office XP/2003/2007, NortonGhost, Oracle9i,10g, 11g
Database / Clientinstallation
Personal Profile
Marital Status : Married
Gender : Male
LanguagesKnown : English,KannadaandHindi
Passport : K8807898
PermanentAddress : S/o:Venkannanaik,Po:Manjaguni,Ta:Ankola
Di: Uttara Kannada St:Karnataka
Declaration
I herebydeclare thatthe above detailsare true andcorrect to the bestof myknowledge.
NaveenNaik.