The document is a resume for Balasubramanyam M, a software developer from India currently located in Oman. It summarizes his 2.7 years of experience developing web and enterprise applications using Java technologies. It also lists his education qualifications and technical skills. His most recent projects include developing an eOffice application system for the Omani Ministry of Civil Services and a fault control management system for the Civil Service Employee Pension Fund in Oman.

1. Balasubramanyam M
Mobile: Oman: +968-9132-1738 E-Mail: mareedu.balasubramanyam@gmail.com
Software Developer
My stated objective and focused approach is to work in an organization where I can acquire knowledge, fully
utilizes my skills and get global work exposure.
PROFESSIONAL SUMMARY
 Having 2.7 years of onsite experience in developing Web and Enterprise
Applications using technologies Java / J2EE, Spring, Struts and Hibernate.
 Hands on experience in Core Java, JDBC, Servlets, JSP, JavaScript, JQuery,
Ajax, JSON and Hibernate.
 Hands on experience in Struts and Spring Frameworks and Knowledge of Web
Services.
 Hands on experience in using Tomcat, Glassfish Servers and version control
using SVN.
 Hands on experience in Oracle, SQL Server, MySQL Databases.
 Ability to understand the existing systems, the current flow of processes and then
working on the upgrades or developing a new system which will uphold the existing
capabilities plus provide more sophisticated product for high business prospects and
productivity.
 Providing the best possible solutions to the client in terms of technologies, tools,
process, business needs, and functionalities.
 Proficient in addressing the needs of the overall relationship and serve as the day-
to-day primary contact for the client.
 Strong communication, interpersonal, analytical & team building skills with proficiency at
grasping new concepts quickly and utilizing the same in a productive manner.
 Reengineered multiple systems that fueled improvements to productivity,
efficiency, uptime and accuracy for global business operations.
CORE COMPETENCIES
 Reengineering Multiple Systems
 Change Management Implementation
 Project Efficiency Management
 System Enhancements and Developments
 Understanding client’s requirements/enhancements to product and implementing the technology solutions.
 Leading and managing processes inclusive of identifying potential processes and implementing processes in line with the
guidelines for improving operational efficiencies.
 Managing customer centric operations and ensuring customer satisfaction by achieving the delivery & service quality
norms. Creating, streamlining and implementing across all customer service escalated channels.
 Maintaining healthy work environment and inculcating bonded teamwork with high work ethics.
 Generating & maintaining day to day activities.
 Collecting data/facts, analyzing these to find root cause of business problem and providing solutions and make the
application system to run efficiently, accurately and smoothly.
PROFESSIONAL QUALIFICATION
 B.TECH ECE from JNTU, Hyderabad with 73% in 2012.
TECHNICAL SKILLS
 JSP
 Servlets
 JDBC
 Core Java
 Jasper Report
 Struts 2.0
 Spring 3.0
 SQL Server
 Oracle
 Hibernate
 AJAX
 HTML
 JSON
 JavaScript
 CSS
 JQuery
 SQL
 HTML
 MS-Office
 SQL
 PL/SQL
 Tomcat 5.5/6.0/7.0
TOOLS
 SVN
 Eclipse

2. CAREER CONTOUR
Modern Information Technology LLC (ITON) – Muscat, Oman November 2013 – To date
Projects Handled
Project: eOffice Application System. Period: Feb 2014 – Dec 2014
Environment: Tomcat 6, Windows Server 2003, Oracle 10g, Servlets, Jsps, Jdbc
Client: Ministry Of Civil Services (MOCS) – Sultanate of Oman
Role: Onsite Consultant
Description:
MOCS Office Automation System will handle all the internal jobs, captures various businesses documents and applies business
flow to the documents. The solution should automate the existing manual business processes with required reengineering. All
the jobs initiated in the system will be tracked and assist the end users in completing the jobs in a shorter time frame. The
proposed solution should handle the file management, file tracking and information management which should allow the
employees to track and find the information as and when required instead of depending on the regular manual processes.
Responsibilities:
 Collect the Requirements from Client
 Designed Admin JSPs as per the requirements.
 Developing Client Validations in jQuery, AJAX.
 Maintaining Version control in SVN Repository.
 Practical Contact on Resolving Bugs using JIRA.
 Application Maintenance.
 Analysing the Code Change Request and fix.
 Unit testing and rectifying the defects.
 Working on Sprint Basis.
Project: Fault Control Management System (FCMS) Period: Jan 2015 – till Date
Environment: J2EE, Web services, Oracle,
Client: Civil Service Employee Pension Fund (CSEPF) – Sultanate of Oman
Role: Onsite Consultant
Description:
FCMS is web product developed based on MVC2 architecture. This product has five modules.
FLS (First Line Support), SLS (Second Line Support), SE (Support Engineer), PM (Project Manager) and Admin.
We have implemented state of the art Feedback auto and manual escalation process, and also incorporated End to
End SLA(Service Level Agreement) where in the process goes as, an account holder calls at contact center, First Line CSR
receive calls and register the feedback based on customer details. If he/she knows the solution of the feedback he/she wraps up
the feedback and automatically an SMS is send to customer. Otherwise FCMS rules engine auto escalates to SLS CSR based on
Feedback and email is also send to SLS CSR. If he/she resolves the feedback then it is send to QMD (Quality Management
Department) who has right to close the feedback. Otherwise the feedback is manually escalated to SE and the same is
intimated through an email. In this phase Support Engineers solves the feedback and reply to SLS.SLS then sends the replied
feedback to QMD. Project Manager Monitoring the total application. PM has only permission to generate the reports.
Administrator can create New Users, define roles, groups, rules, permissions and controls the system.
Responsibilities:
 Collect the Requirements from Client
 Developing Application using Struts2.x Frame work, Hibernate.
 Developed business logic functions.
 Developing Client Validations in JQuery, AJAX.
 Maintaining Version control in SVN Repository.
 Application Maintenance.
 Analysing the Code Change Request and fix.
 Unit testing and rectifying the defects.
 Involved in writing DAO Classes.

3. Personal Traits:
 Willingness to learn and update knowledge.
 Ability to organize to get things done.
 Positive attitude to work under pressure.
Personal Info
Date of Birth : 03th
April 1991
Passport Number : J9824345
Marital Status : Single
Nationality : Indian
Languages Known : English, Telugu, Tamil, and Hindi