This document contains a curriculum vitae for Suhelahamad Bijalikhan, an IT professional with over 5 years of experience working with System Center Configuration Manager (SCCM) 2012 and 2007. He is currently a Senior System Engineer at CGI in Bangalore, India, where his responsibilities include designing, implementing, and maintaining SCCM sites and infrastructure. Prior to his current role, he worked at ITC Infotech as an Associate IT Consultant, where he supported SCCM 2007 and SMS 2003 environments. He holds a Bachelor's degree in Computer Science and Engineering and is proficient in English, Hindi, and Kannada.

1. Suhelahamad
Suhel.bijalikhan@gmail.com
Mobile : +91 7760207507
Address:
Door No: 201
No:3 Nasco Marvel Building
7th Main,2nd Stage,
Indiranagar
Bangalore- 560 038
Personal Data:
Gender : Male
Nationality :Indian
Date of Birth :03-04-1986
Passport No :H6251529
Languages Known
English, Hindi, Kannada
Certifications :
Microsoft System Center
Configuration Manager 2012,
Configuring
Career Objective
A challenging position in Information Technology Engineering that will represent me
with ventures to utilize my knowledge and technical skills, with opportunities for
long-term career development.
Summary
 5+ years of experience in SCCM 2012, SCCM 2007, SMS 2003.
 Experience in Planning, Designing, Implementation of SCCM 2007 and SCCM
2012.
 Managing and Administering SCCM Sites and Site System roles.
 Conducted SCCM 2012 and SCCM 2007 Internal Trainings to CGI employees.
 Knowledge in PowerShell scripting and SQL querying.
 Experience in managing and maintaining SCCM and client infrastructure in
large scale production environment.
 Extensive experience in troubleshooting SCCM issues.
 Configuration of Active Directory Services, DHCP and DNS
 Installation & Troubleshooting of all the Microsoft OS: Windows 8, Windows
8.1, Windows 7, Windows XP, Windows Vista, Windows Server 2003, 2008,
2012.
 Travelled Netherlands for SCCM project transition.
 Quick adaptability to emerging technologies.
 Strong communication and presentation skills.
Professional Experience
Currently working as SME in a shared resource model handling three different
projects with SCCM 2012 and SCCM 2007 technology.
Currentcompany
Name:
CGI
Designation: SeniorSystemEngineer
Tenure: July2012- Till Date
BusinessUnit: Infra
Client: NorthAmerica
Role SME
CURRICULAM VITAE

2. Responsibilities: SCCM 2012/2007
 Installed SCCM 2012 (CAS and Primary Server) as part of migration.
 Designing and implementing SCCM 2007 Primary Sites and Secondary sites in
the hierarchy.
 Analyzing the new features of the recent Service Packs and applying to the
client machines.
 Configuring Site boundaries and the Distribution points in the hierarchy.
 Generating various kinds of reports from SCCM 2007 and 2012.
 Software distribution –Creating the Programs, Advertisements and collections
for MSI Packages.
 Patch management –Analyzing MS Security updates related to OS, office and
service packs required for an environment and deploying the same through
SCCM.
 Knowledge on Imaging.
 Maintain the communication between SCCM central sites, primary and
secondary sites and distribution points of SCCM.
 Monitoring the Daily SCCM site backup and troubleshooting the issues if
anything identified
 Monitoring Site Status, windows event logs and inboxes and troubleshooting
the issues if anything identified
 Troubleshoot client agent issues on clients systemlike update or software
distribution fails.
 Ensure the SCCM installation is configured and maintained to ensure optimal
performance.(Perform daily, weekly and monthly health activities)
 Create, manage and troubleshoot software deployment objects for new and
existing software.
 Remove Expired Software Advertisements from SCCM console
 Manage and deploy of all MS patches, critical updates and service packs on a
timely basis.
 Remove Expired Software Updates from Update Lists and troubleshooting the
issues if anything identified
 Give permissions on different features of SCCM to requester. (For remote
tool, reporting etc.)
 Managing/maintaining SCCM.
 Maintain computers and users collection.
 Perform client health check and fix the issues of clients like non SCCM clients,
obsolete SCCM client, not active SCCM clients, not approve SCCM, client with
inventory problem client etc.
 Ensure the SCCM client agent is running properly on all client computers. If
there are problems, research and implement solutions.
 Instruct Service Desk analysts how to install the SCCM client software, and
how to troubleshoot basic problems with the client by sharing knowledge
articles.

3.  Installation of new Primary Secondary Sites (SCCM2007/SCCM2012).
 Handing SCCM2012 CAS and one of the primary geographic location (Europe)
 Planning and Deploying SCCM2012 client.
 Troubleshooting SCCM 2012/ 2007 site server and component issue.
 Raising Support Case with vendors and co-coordinating to resolve issue.
 Creation of Distribution point
 Monitoring and troubleshooting SCCM 2012 replication
 Running SCCM 2012 RAP and troubleshooting / resolving critical issues.
 Managing / maintaining and troubleshooting SCCM 2012 / 2007client agent
health on servers.
 Handling Client calls and coordinating with onsite architect and lead.
 Ensuring availability of SCCM 2012/ 2007 site servers
 Monitoring & Controlling SCCM 2012/ 2007 site health status
 Handling SCCM application deployment end to end process (installation
troubleshootingreporting)
 Review sync between SCCM 2012/ 2007 (Parent-Child) sites
 Review SCCM 2012/ 2007 updates & SQL updates on all sccmservers
 Capacity planning
 Perform DR test
 Review SCCMDesign
 Review Maintenance plan
Previous Company
I was working under Shared Service Delivery model, supporting multiple costumers
over deployment technology (SCCM 2007 & SMS 2003).
Responsibilities: SCCM 2007/SCCM 2003
 Monitoring and Maintaining SCCM2007 Mixed Mode Environment.
 UAT/Pilot/Rollout Deployment of critical updates and patches.
 UAT/Pilot/Rollout Deployment of Authorized Software’s.
 Troubleshooting the issues with Failed deployment Machines.
 Monitoring and managing the Environment and take the corrective actions
when it requires.
 Providing Level 3 Support to Client Issues and deployment failure issues.
 In Depth Knowledge of Software Distribution, Patch Management, Client
Installation and other SCCMIssues.
 Providing additional tools and giving the functional Knowledge Transfer to
Company Name: ITC Infotech Pvt. Ltd.
Designation: Associate IT Consultant
Tenure: July 2010 – July 2012
Business Unit: IT Infra
Client: Europe, US
Roles Software distribution, Patch Management, OSD

4. level 1and level 2 teams for re-run failed deployments on client machines.
 Testing monthly patches on Pre-production environment, after successful
testing on pre-prod deploying the patches to production environment on
phased manner and achieving 100% compliance level on all monthly
deployments.
 Team mentoring, handling escalations, providing technical directions.
 Implementation and Automation of SCCM site health Checks via Email.
 Implementation and Automation of all deployment status, Client health check
status and Custom Reports by using SQL SSRS.
 Handling the tickets assigned via ticketing system.
Educational Record
COURSE College/University Year of Passing
B.E in Computer
Science and
Engineering
B.V.Bhoomaraddi College of
Engineering Technology in
Hubli, Karnataka
2008
Intermediate J S S College Dharwad,
Karnataka
2004
High School S.K. High School Saundatti,
Karnataka
2002
Competencies
 Team approach to meet challenges
 Good at strategic planning to meet goals and objectives
 Innovative attitude to problem solving
 Aiming at excellence in work through self-motivation
 Optimistic in nature.
Declaration
I consider myself familiar with the above mentioned aspects. I am also confident
of my ability to work in a team. I hereby declare that the information furnished
above is true to the best of my knowledge.
Place: BANGALORE Suhelahamad.B
Date: