The document provides dos and don'ts for public information officers (PIOs) when working with journalists. It advises PIOs to avoid calling journalists to check if they received press releases, pitching stories the journalist never covers, embargoing already published studies, asking journalists to uphold embargoes others may break, and sending embargoed material without agreement. PIOs should convince researchers to meet journalists' deadlines, learn the journalist's interests, send potentially interesting non-institutional stories, provide articles from non-embargoing journals, and advise researchers to avoid jargon.