1. Kristian Linares
kl638@drexel.edu
Linked-In: www.linkedin.com/in/kristianlinares 1018 Chandler St • Philadelphia, PA 19111 • 215-528-8917
Education
Drexel University, Philadelphia, PA
Bachelor of Science in Information Technology, Graduation: June 2015
Network Administration, Minor:Business, Minor:Photography, Cumulative GPA: 3.4
Honors and Awards
ITIL Foundation Certificate in IT Service Management, Johnson & Johnson - Winter 2016
Dean's List, Drexel University, Fall 2012-Fall 2015
SHPE and Johnson & Johnson Corporate Readiness Program – Fall 2014
Phi Theta Kappa Scholarship, Community College of Philadelphia, 2011-2012
Skills
Software: Adobe Creative Cloud, Adobe Photoshop, Adobe Illustrator, MS Office, MS Server, Hyper
Terminal, Google Applications, MAC OS, MAC Remote Desktop, Crashplan, VMware Virtualization
Social Media: Facebook, Twitter, Google+, Wikis, Reddit, Blogs
Installation, Configuration & upgrade of Hardware on MAC's and PC's (Laptops & Desktops), Routers &
Switches
Experience
United States Air Force, Hurlburt Field, FL
Guidance and Control Specialist, March 2004 to March 2008
• Trained incoming Airman on Squadron Operating Procedures
• Maintained Helicopters at mission ready with 95% accuracy (deployability)
• Troubleshot and repaired major issues with minimal downtime
• Maintained, filed, and tracked maintenance documentation
Red Tettemer, O'Connell and Partners, Philadelphia, PA
IT Intern, January 2013 to March 2014
• Administered apps including Gmail, Adobe Creative Cloud, and Crashplan
• Helped to provide support to over 80 Apple Mac Users
• Rewired switch racks in wire closet. Set up, configured, and managed Wireless Apple Access Points
• Upgraded parts on Mac's from hard drives to solid state drives, keyboard replacement, and other
various components.
OpthalmicEye Partners of Philadelphia, Philadelphia, PA
IT Department Intern, September 2014 – May 2015
• Enhanced patient satisfaction through successful education on use of the portal system.
• Increased office productivity by efficiently responding to IT demand.
• Expanded user knowledge through one on one training of office systems.
Extras
Johnson & Johnson, Raritan, NJ
ITLDP AssocateAnalyst, GTS(Information Shared Services) March to September 2014
• Drove daily Scrum standups for both the Automation Team and Capacity & Intake Team
• Devised a weekly provisioning report in Excel
• Collaborated with developers to help gather functional requirements.
• Combined SDLC and Agile methodologies to improve story acceptance by use of test scripts.
• Utilized the JIRA tool to manage stories from grooming through completion.
• Leveraged weekly provisioning report to identify key issues and drove process improvement.
• Resolved defective story issues by executing test scripts.
• Learned and leveraged the VMware Suite to accomplish daily SDDC functions.
Practice Photography and Adobe Photoshop, PA 2014 - Present
Drexel SHPE Club President, Philadelphia, PA 2014-2015
Asisstant Captain, Drexel Roller Hockey Team, Philadelphia, PA 2013-2015
Peer Mentor, Drexel University, Philadelphia, PA 2013-2015
Actor, Once More Theater, Philadelphia, PA 2011-2015
Defensive Captain, Soccer team, United States Air Force, Hurlburt Field, FL 2004-2008