Let MX-Sync keep Microsoft Outlook contacts synchronized between all your Office 365 users. Our service is now completely cloud based and requires no messy client-side plug-ins.
Deliver Dynamic and Interactive Web Content in J2EE Applicationsinfopapers
F. Stoica, Deliver dynamic and interactive Web content in J2EE applications, Proceedings of the Central and East European Conference in Business Information Systems, Cluj-Napoca, Romania, ISBN 973-656-648-X, pp. 780-789, 2004
Deliver Dynamic and Interactive Web Content in J2EE Applicationsinfopapers
F. Stoica, Deliver dynamic and interactive Web content in J2EE applications, Proceedings of the Central and East European Conference in Business Information Systems, Cluj-Napoca, Romania, ISBN 973-656-648-X, pp. 780-789, 2004
KEAC - Whitepaper - Kayxo Exchange Adapter for BizTalk Kayxo
The Kayxo Exchange Appliance Connector (KEAC) for Google Search Appliance extends the Google Search Appliance, enabling users to search also for emails, contacts, appointments, tasks and documents stored in Microsoft Exchange, according each item’s security.
SysInfoTools Email Conversion software is a multi-converter application for converting different types of email files into other file formats. The email converter software supports conversions of DBX, PST, EML and MSG files into DBX, PST, EML, MSG, RTF and HTML file format. It supports saving of Log file of email conversion process for further assistance. The software is highly supportable with all major versions of MS Outlook and Outlook Express.
KEAC - Whitepaper - Kayxo Exchange Adapter for BizTalk Kayxo
The Kayxo Exchange Appliance Connector (KEAC) for Google Search Appliance extends the Google Search Appliance, enabling users to search also for emails, contacts, appointments, tasks and documents stored in Microsoft Exchange, according each item’s security.
SysInfoTools Email Conversion software is a multi-converter application for converting different types of email files into other file formats. The email converter software supports conversions of DBX, PST, EML and MSG files into DBX, PST, EML, MSG, RTF and HTML file format. It supports saving of Log file of email conversion process for further assistance. The software is highly supportable with all major versions of MS Outlook and Outlook Express.
Enhancing Customer Relationships with Salesforce Outlook Integration ServicesDamco Salesforce Services
🚀 Excited to share how Damco Solutions' Salesforce Outlook integration services can revolutionize your sales game! 📈 By bridging the gap between Salesforce and Outlook email, you can enhance productivity and boost business growth.
🔹 Streamline workflows
🔹 Improve data accuracy
🔹 Enhance customer relationships
Ready to take your sales to the next level? Let's chat! 💬
Visit our website: https://www.damcogroup.com/salesforce/outlook-integration
#Salesforce #OutlookIntegration #SalesProductivity #BusinessGrowth #WorkflowOptimization #CustomerRelationships #DigitalTransformation #CRM #SalesTech #ProductivityHacks
Concepts of NonStop SQL/MX: Part 3 - Introduction to MetadataFrans Jongma
Series of articles written for DBA’s and developers who know Oracle and want to learn about NonStop SQL/MX. Useful for people who know NonStop, and would like to know about similarities and differences between the two products.
Concepts of NonStop SQL/MX: Part 2 - Introduction to catalogs and other objectsFrans Jongma
Series of articles written for DBA’s and developers who know Oracle and want to learn about NonStop SQL/MX. Useful for people who know NonStop, and would like to know about similarities and differences between the two products.
Workload Management with MicroStrategy Software and IBM DB2 9.5BiBoard.Org
This paper describes the best practices for configuring MicroStrategy software to use the workload management (WLM) features of IBM DB2 9.5 for Linux®, Unix®, and Windows. Source: ftp://ftp.software.ibm.com/software/data/sw-library/db2/papers/wlm_msi_db29.5.pdf
Agile Methodology Approach to SSRS Reporting. How to utilize principles from Agile project management process and utilize it for creating better SSRS reports.
Assignment # 2PreliminariesImportant Points· Evidence of acad.docxjane3dyson92312
Assignment # 2Preliminaries
Important Points
· Evidence of academic misconduct (e.g., plagiarism, collaboration/collusion among students) will be taken seriously and University regulations strictly followed.
· You are expected to produce a word-processed answer to this assignment. Please use Arial font and a font size of 12. For SQL code and output, you can use courier new, which preserves SQL format and layout.
· You are required to use the Harvard Style of referencing and citation. The “Cite them right” guide is recommended for referencing and citation (Pears and Shields, 2008) which should be followed throughout your answer especially Part 3.
· Late submissions will be given zero marks unless prior permission is gained from the school office/programme leader.
Module Learning Outcomes (MLOs) assessed:
Knowledge & Understanding:
2. Key concepts of data warehousing.
Intellectual / Professional skills & abilities:
3. Conceptual data modelling, relational database design and implementation in SQL & PL/SQL, and object-based databases.
4. Design and Implementation of a data warehouse using Oracle database system.
Tasks of the Assignment
Part 1 (50 marks) Scenario: Mechanical Production Factories (MPF) Database System
MPF is a company that produces customised mechanical products within Europe. The company produces a rang of mechanical products at several factories. Information about which work force are assigned to which production orders and kept in the force usage register.
In order to access information quickly and to ensure that all past records are available for audit purposes, the company developed a database. Figure 1 shows a UML class diagram, which provides a conceptual model of the database. Relational Design for MPF Database System
A conceptual model of a database may be implemented using any database system (e.g. relational, object-relational, object-oriented). However, to start with, we have mapped the MPF’s conceptual model onto a relational logical model. Figure 2 details the relations for an implementation of the database using a relational database system. Note that Figure 2 uses shorthand / abbreviated notation for data types / domains for describing various attributes of the relations involved in the database.
Figure 1: UML Class Diagram for the MPF Database
Domains/Data Types: ID = Number(6) LTXT = Varchar(50)
STXT = Varchar(30) DEC = Number(8, 2) INT = Number(6)
Factory (FactoryId: ID, Location: LTXT, Country: LTXT)
Product (ProdId: ID, Description: LTXT, CostPerItem: DEC, LabCostPerItem: DEC)
FactoryProduct (FactoryId: ID *: ID, ProdId*: ID)
Workforce (wfId: ID, wfName: STXT, yearlyIncome: DEC, yearlyTax: DEC, taxCode: INT, factoryId*: ID)
Production (prodOrderId: ID, quantity: INT, itemPrice: DEC,orderDate: Date, promiseDate: Date, completionDate: Date, shipmentDate: Date, status: CHAR, prodID*: ID)
ForceUsage (wfId*:ID, prodOrderId*:I.
Presentation on various ways to integrate e-mail with SharePoint Server 2007, including OOB, Exchange 2007 managed folders and 3rd party solutions. Also includes other considerations such as public folders.
Exchanging Data with Microsoft ExcelAccess and Excel provide five .pdfangeldresses
Exchanging Data with Microsoft Excel
Access and Excel provide five ways of exchanging information. You can:
To import an Excel worksheet or named range into Word
– or –
On the Insert menu, click File.
Dragging Information Between Microsoft Access and Microsoft Excel or Word
The following drag-and-drop functionality is available in Access. You can:
Sharing Information with Word
Word fully supports copying and pasting linked or unlinked data, as described in the
\"Overview\" earlier in this chapter. In addition, Word includes text converters for importing
Excel and Lotus 1-2-3 worksheet data into tables, and for importing Word documents into Lotus
Notes.
Note Word also supports the conversion of Word documents to HTML for intranets or the
Internet. For more information, see \"Web Support in Microsoft Word\" in Chapter 25, \"Web
Support in Microsoft Office Applications.\"
Use Microsoft Query with ODBC to connect to just about any data source there is.
1.Sharing Data between Excel and SQL Server
Using MS Excel and MS Query
To use Query with Excel, you must install the Query application, the Query add-in, the drivers
for the types of data you want to retrieve, and the necessary ODBC files. To install these files,
rerun Setup and click Add/Remove; then select the Data Access option.
Exporting MS Excel Data to Lotus Notes
When you install Office, Setup detects whether Lotus Notes version 3.x or 4.x (16-bit or 32-bit)
is installed on the computer. If either of them is installed, Setup automatically installs Lotus
Notes converters for Excel and Word. With these text converters, you can import Word and
Excel documents into a Lotus Notes memo.
Data exchange between applications is rather specific to the exchange itself.
The lowest common denominator is usually an ascii txt/dat file where both applications know
the data layout, or xml where the data definition is built into the file.
Relative to a website; it is again very specific to the web site.
There are many different methods to exchange data.
Research items might include Win HTTP, HTML, and XML
Solution
Exchanging Data with Microsoft Excel
Access and Excel provide five ways of exchanging information. You can:
To import an Excel worksheet or named range into Word
– or –
On the Insert menu, click File.
Dragging Information Between Microsoft Access and Microsoft Excel or Word
The following drag-and-drop functionality is available in Access. You can:
Sharing Information with Word
Word fully supports copying and pasting linked or unlinked data, as described in the
\"Overview\" earlier in this chapter. In addition, Word includes text converters for importing
Excel and Lotus 1-2-3 worksheet data into tables, and for importing Word documents into Lotus
Notes.
Note Word also supports the conversion of Word documents to HTML for intranets or the
Internet. For more information, see \"Web Support in Microsoft Word\" in Chapter 25, \"Web
Support in Microsoft Office Applications.\"
Use Microsoft Query with ODBC .
Office 365 Local File Share Synchronization - Issues Solved.Layer2
The Layer2 Cloud Connector can solve many issues of the SharePoint & Office 365 file share synchronization. It overcomes the limitations of the number of files, file names, file types and others. It also allows to sync to library folders.
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
Generating a custom Ruby SDK for your web service or Rails API using Smithyg2nightmarescribd
Have you ever wanted a Ruby client API to communicate with your web service? Smithy is a protocol-agnostic language for defining services and SDKs. Smithy Ruby is an implementation of Smithy that generates a Ruby SDK using a Smithy model. In this talk, we will explore Smithy and Smithy Ruby to learn how to generate custom feature-rich SDKs that can communicate with any web service, such as a Rails JSON API.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
2. MX-Sync is an Outlook / Exchange Server to Database synchronization utility that is designed to
synchronize items bi-directionally between:
• a user’s personal folders in Outlook or Exchange Server (Inbox, Sent Items, Contacts, Cal-endar,
Tasks, etc.) and a set of database tables from any off-the-shelf or custom-developed
system. All common database platforms are supported (SQL Server, Oracle, MySQL, etc.).
• a set of Public Folders and a set of database tables.
• a user’s personal folders in Exchange Server (Inbox, Sent Items, Contacts, Calendar, Tasks,
etc.) and a set of Exchange Server Public Folders, that is typically used as a common shared
contact management system or other application.
• multiple Outlook or Exchange Server mailbox folders, where for example sharing of personal
contacts amongst users is required.
MX-Sync:
• syncs Private Folders to Private Folders (for contact sharing, etc.), Private Folders to SQL Server
(or any database), Private Folders to Public Folders and SQL Server (or any database) to Public
Folders.
• can be installed as a server-side application or service (which connects to Exchange without
requiring Outlook), or as a client-side Outlook Add-in.
• works with all versions of Outlook (2002 thru 2010) and/or Exchange Server 2003/2007/2010.
• supports 3 different connection methods to Exchange, namely MAPI, WebDAV and Exchange
Web Services, allowing connection to both local and remote/hosted Exchange Servers.
• supports all Outlook item types (Contacts, Tasks, Journals, Appointments and E-Mail/Post Items).
• supports Outlook custom fields.
• uses a SQL Server 2005/2008 Express, Workgroup, Standard or Enterprise Edition database as
an intermediary database between Outlook/Exchange and the external database (SQL Server
2005/2008 Express is included with the Install Package).
• syncs with external databases on all common platforms such as SQL Server, MySQL, Oracle,
Microsoft Access, etc.
MX-Sync Overview
3. Server-Side or Client-Side Synchronization
MX-Sync can either connect directly to a user mailbox on Exchange Server (without requiring Outlook) or utilize an existing Outlook Profile on a client machine, which could in turn be connected to a POP account, Exchange Server mailbox, or any other Outlook-compliant mail server such as Kerio.
Public and Private Mailbox Synchronization
MX-Sync enables you to synchronize SQL Server (or any database) to Private (Mailbox) folders, SQL (or any database) to Public Folders, Private to Public Folders and/or Private to Private Folders.
Bi-Directional Synchronization
With MX-Sync you can synchronize bi-directionally between all tables / folders except e-mail, where by definition the synchronization is only mailbox folders (Inbox and Sent Items) to database.
Conditional Synchronization
Every user can synchronize a different set of data. 2 different filters can be specified for each user for each synchronization direction, namely SQL to Folder and Folder to SQL. The setting of these filters also provides complete flexibility for defining conditional synchronization between different user mailboxes and between Public Folders and Private Folders.
Custom Folder Synchronization
MX-Sync even synchronizes custom tables in an ERP or CRM system down to designated custom folders in the user’s mailbox, or to Public Folders containing custom Outlook form(s) that can display the SQL data fields.
Support for all Folder Types
All standard mailbox folders are supported (Calendar, Contacts, Inbox/Sent Items, Journals, Tasks). Likewise all Outlook folder-types are supported for Public Folders, i.e. Appointment, Contact, Journal, Task and Mail/Post.
Mobile Device Synchronization
Users can add or update contacts on their PDA, which sync back to their Personal Contacts folder in Outlook / Exchange, and these updated contacts are then automatically synced back to the external database via MX- Sync (and vice versa). Contacts and/or company records in SQL that match the filter conditions for different users will synchronize down to all the relevant user mailboxes.
Client e-mails sent via Windows Mobile or Blackberry devices are automatically copied to the SQL database and linked to the customer record.
Likewise users can add / update appointments and tasks on their PDA devices which then update the corporate database. And tasks and appointments captured in the external database can be pushed down to the PDA automatically.
Shared Corporate Information / Data
MX-Sync enables you to share customer and other common data easily amongst users in their Personal Mailbox folders (which are then automatically synchronized to their PDA or smartphone devices. This shared corporate data can either be a Public Folder system on Exchange or a SQL Server-based ERP or CRM (or other) system.
Contact Synchronization
MX-Sync will synchronize selected contacts in the SQL or Public Folder database to each user’s Personal Contacts folder, and vice versa. So MX-Sync will update changes made by anyone on the host database back to each user’s respective Contacts folder, so that these changes can be replicated out to their smart-phone / PDA / Blackberry device. Likewise users can add contacts in Outlook or even via their PDA’s and flag them in such a way that they will be added to the SQL or Public Folder database automatically by MX-Sync.
In summary:
1. Creating a contact in your Personal Contacts folder and setting a specified Category (e.g. ‘MX-Sync) will create the contact in the SQL database (if it does not exist already).
2. Creating or editing a contact in SQL that matches a specified filter condition (per user) will sync that contact from SQL down to your Personal Contacts folder in Exchange / Outlook.
E-Mail Linking / Copying
MX-Sync performs server-side linking of e-mails from designated personal mailboxes to the SQL Server E-Mail Folder.
So all e-mails sent and received in Outlook can automatically be linked and copied to client records that are in your CRM or ERP database.
This ‘server-side’ linking of e-mails also means that e-mails sent from a user’s Blackberry or PDA will automatically be copied to the E-Mail table even if that user does not have Outlook open on their machine at the office.
MX-Sync Features & Benefits
4. Below are examples of additional ‘rules’ that could be defined for MX-Sync:
1. E-Mail that is marked Private, Personal or Confidential can be excluded from being linked.
2. E-Mail for designated contact records can be excluded from being linked
3. Setting the Category ‘Create Contact’ on an e-mail will create the contact in SQL and then link the e-mail to the contact.
4. Setting the Category ‘Create Contact and Company’ will create the contact and company in SQL and then link the contact to the company and link the e-mail to the contact and company.
5. Setting the Category ‘Link Opportunity’ will link the e-mail to the most recently added open opportunity linked to the contact.
6. Setting a category ‘mxStatus=Handled’ will set the field [mxStatus] in the E_Mail table to the value ‘Handled’.
7. Setting a Category (either for individual mails, or as a global setting) that indicates to MX-Sync that attachments should be saved to the Documents folder and possibly replace the attachment with a shortcut to this document.
Calendar Integration
Appointments will be synchronized between Exchange and SQL in the following scenarios:
1. Creating an appointment / task linked to a personal contact in the Personal Contacts folder that has been synchronized to SQL will create the appointment in SQL and then link the appointment to the user, the contact and the contact’s primary company.
2. Creating a task / appointment (not linked to contact) but setting a specified category (e.g. ‘MX-Contact’) will create the task / appointment in SQL, linked to the user.
3. Creating an appointment in Outlook where a contact in the SQL database is invited as an ‘attendee’ will create the appointment in SQL and then link the appointment to the user, the contact and the contact’s primary company.
4. Creating a task / appointment with the e-mail address or a specified ‘descriptor’ in the Subject line that identifies the contact / company to which the appointment should be linked will create the appointment in SQL and then link the appointment to the user, the contact and any other entities identified by the ‘descriptor’.
Task Assignments
Most SQL-based CRM systems have a ‘To-Do List’ component but these follow up actions are usually more comfortably handled by the user with Outlook tasks. So it’s logical that there should be two-way synchronization between Outlook Tasks and the equivalent table in the SQL system. So tasks created in Outlook and marked in a certain manner (for example by setting a specific category) will be copied to the SQL database by MX-Contact, and linked to the appropriate contact.
Call Recording / Logging
Sales or Service personnel can use standard Outlook appointment or Journal forms to log calls made and report findings from site back to the head office. MX-Sync will automatically convert these appointment or journal records into the equivalent item in the SQL database. These calls can even be logged via a Windows mobile or Blackberry device.
Below are examples of additional ‘rules’ that could be defined for Journals:
1. Creating a journal linked to a personal contact in the Personal Contacts folder that has been synchronized to SQL will create the journal in SQL and then link the journal to the user, the contact and the contact’s primary company.
2. Editing an appointment in Outlook and setting a category like “Create Journal” will create a record in the Journals table rather than the Appointments table.
Automated CRM
One of the challenges of any CRM system is getting users to keep the system updated, i.e. enter their contacts and activities indicating who they are dealing with.
Given that MX-Sync can synchronize and ‘process’ e-mails and appointments on the server side according to a set of ‘rules’ and flags, MX-Sync can ‘populate’ a CRM system automatically by:
1. Creating contacts from e-mails, using the senders’ / recipients’ e-mail address(es), and scanning signatures for phone, mobile numbers, etc.
2. Creating companies automatically using the senders’ / recipients’ mail server domain(s), and linking the contacts to these companies.
3. Creating journals / call reports automatically from Outlook appointments which users should be utilizing already.
5. Custom Projects
Because of the wide variety of both off-the-shelf and “home-grown” CRM and ERP systems available, and the differing complexities of the various SQL Server databases, we will gladly customize MX-Sync to meet any requirement whatsoever.
Microsoft Outlook
Exchange Server
SQL Server
• Outlook 2002/2003
• Exchange 2003
• SQL Server 2005/2008 Express
• Outlook 2007
• Exchange 2007
• SQL Server 2005/2008/2008 R2
• Outlook 2010
• Exchange 2010
• SQL Server 2012
System Requirements / Supported Environments
Pricing
Please contact us for pricing at sales@exchangewise.com. Pricing is dependent on a number of factors, including the number of Exchange Server user mailboxes and folders being synced.
Contact Information
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ExchangeWise (Pty) Ltd
Suite 206, 10 Norwest Central, Century Circuit
Baulkham Hills, NSW 2154, Australia
Tel: +61 2 8831 8363
Fax: +61 2 9383 8074
ExchangeWise, LLC
501 Silverside Road, Suite 105
Wilmington, DE 19809, USA
Tel: +1 (302) 476-2654
Fax: +1 (866) 248-2279
4. Saving e-mail attachments to a Documents table in the SQL database or a designated series of file system folders, and linking these documents to the relevant contacts, companies and users.
5. Linking the e-mails to the contacts, companies and users.
This process creates a self-populating and self-sustaining, well-structured CRM system, comprising contacts, companies, e-mails, documents and journals, which just needs to be updated as resources allow. But because of the value to the organization of such a centralized information system, users would be quick to see the value and therefore allocate the necessary time to update the system and therefore derive additional benefit from it.
Optional Outlook Add-In
All the functionality described thus far can be achieved without any client installation. Only a server-side component is installed. This greatly eases the administration and support burden normally associated with Outlook CRM client software systems.
However ExchangeWise does offer the option of 2 Outlook Add-in clients to greatly enhance the functionality normally available in Outlook, namely:
1. MX-Contact Enterprise Edition Client: This is the full MX-Contact client which connects to the same SQL database that MX-Sync utilizes and offers full CRM functionality in Outlook. For more details visit www.mxcontact.com.
2. MX-Contact Express Edition Client: This is a ‘lightweight’ Outlook add-in that basically enhances the capabilities in Outlook to link activity items to Contacts and other ‘custom’ entities synchronized to the user’s mailbox like Companies, Opportunities, Groups, Issues, etc.
E-mail: sales@exchangewise.com
Web: www.exchangewise.com