Cv for software,web,it support eng 01.05.2016zishrath
IT Support Engineer with Software & Web Developer
A flexible and professional software Development and web Development graduate with IT Support Engineer overall 4 years’ experience in VB.NET, ASP.NET, C# within web development experience in HTML5, PHP, CSS, including high transactional enterprise e-commerce applications. Expert in full System Development Life Cycle (SDLC).
And also confident and reliable IT support engineer with extensive practical experience of working with computers and resolving any support issues that are raised to the service desk. Possessing a proven ability to administer and control the operation, configuration and maintenance of computer based information systems.
Cv for software,web,IT Support,System Engineerzishrath
IT Support Engineer with Software & Web Developer
A flexible and professional software Development and web Development graduate with IT Support Engineer overall 4 years’ experience in VB.NET, ASP.NET, C# within web development experience in HTML5, PHP, CSS, including high transactional enterprise e-commerce applications. Expert in full System Development Life Cycle (SDLC).
And also confident and reliable IT support engineer with extensive practical experience of working with computers and resolving any support issues that are raised to the service desk. Possessing a proven ability to administer and control the operation, configuration and maintenance of computer based information systems.
1. Muslim Anto Tawakal
NATIONALITY : Filipino
DATE OF BIRTH : October 01 1980
MARITAL STATUS : Married
POSITION SOUGHT:
IT Team Leader – IT System Specialist
OBJECTIVE:
To develop a diversified portfolio of experience and skills with key focus on Information Technology (IT) Services,
Management & Administration, Knowledge management, and integration of organizational systems in order to
contribute immensely to excellent organizational performance and total customer satisfaction both internally
and externally.
PROFESSIONAL SKILLS:
COMMUNICATION SKILLS: Develop Training Material, support in conducting
technical workshop related to Telecommunication
and information technology
Ability to communicate with confidence
sharing knowledge and cooperate with others for the
company benefits
ability to work as part of team
IT SKILLS: Operating systems and platforms, Desktop
applications, Seibel / CRM and Hard Ware
Maintenance and Troubleshooting, networking
Microsoft Exchange Server
Domain Server / Software installation
CISCO IP Phone Administrator Support
VPN users Maintenance Support
LANGUAGES: English / Pilipino
Arabic
EDUCATIONAL BACKGROUND
1999 - 2002 CCSPC Cotabato City State polytechnic College Philippine
College Graduated with Diploma
BSCS. Bachelor of Science & Computer Science
1995 - 1998 Lanao Norte MSU Philippine
High School Graduated with Diploma
Postal Address:
Al Riyadh KSA.
Contact Details:
Mobile: +966 5010 299 46
Email: muslimtawakal@gmail.com
2. TRAINING COURSES
Al-Khaleej Training and Education RIYADH, KSA
2015 PMF - Project Management Fundamental
MS – Microsoft Project
AbadNet Training and Education RIYADH, KSA
MCSA: Microsoft Certified Solutions Associate
CCNA: Cisco Certified Network Associate
PROFESSIONAL EXPERIENCE
2009 – up to Present SALE ADVANCED CO LTD., RIYADH, KSA
IT Specialist Systems
It was from the first team members who started working with Sale Advanced Co,. Ltd during the
merges of the 9 companies.
Being part of the team who startup the IT Infrastructure of the company. Installing the needed
platforms and ERP system in our retail network around the kingdom. Being responsible to establish
the main domain of the company and add the employees account accordingly. Secure the system up
and running over the working hours and out of working hours though on call duties.
Achievements:
- Responsible for the private warehouse of Information Technology Department since 2009 to 2016
- Working establishment of the first support center for the company and follow-up reports
- Prepare and install the needed systems in all retail Store across the Kingdom and provide their
network connection to the head office. Be the only team member who supported 80 store
across the kingdom to troubleshoot their system and network within short span of time
- Support the sales team to achieve their target in Hajj season (2014)
- Work on the STC project Fingerprint Installation.
2005-2009 - Geant Fawaz Alhokhair Group Co. Ltd
IT System Support / IT Helpdesk Support
- To support the end user problem in hardware and software application.
- Improve end user knowledge in the software application also in Hardware.
- Updating the software application, hardware.
- Improving System Performance by Identifying problem, recommending
To changes.
- Updates job Knowledge by participating in educational opportunities.
- Backup the end user files and profiles.
- Supporting computer users in their various applications problems, carry
Out a monthly backup of systems data and guarantee complete recovery.
-Installation / troubleshooting software and hardware.
- Network installation and support WAN/LAN environment.
- Mobile Ericson Telephony Support
- IBM Point of Sale. in-charge Administrator at ( 13 hyper Markets )
ACTIVITIES AND INTERESTS
I like engaging in constructive discussion to build up my communication skills, I like exploring new things
through readying.
REFERENCE
Available upon request