Shamar Smiley is seeking a Computer Information Technology career and has skills in Windows operating systems, Microsoft Office, Linux, networking infrastructure, Oracle VM Ware, PC maintenance and repair, and router configuration. He is currently pursuing an Associate of Science in Computer Information Technology from Ivy Tech Community College with a networking concentration and PC Pro Certification. His experience includes installing operating systems and software, troubleshooting hardware and software issues, setting up home networks, and providing customer service and technical support through internships and volunteer work.

1. SHAMAR SMILEY
905 N Morrison Street. Kokomo, Indiana ∙ (765) 255-9313 ∙ shamar2484@gmail.com
Computer Information Technologist
Hard working, dependable, honest, and goal-oriented student seeking a Computer Information Technology career using
effective communication skills, the ability to work well on a team and learn quickly with an excellent work ethic.
Skills Summary
• Windows 98-8 • Communication • Problem Solving
• Microsoft Office 03-10 • Linux • Network Infrastructure
• Oracle VM Ware • PC Maintenance and Repair • Router Configuration
• Windows Operating Systems • Microsoft Server 2008-08 SR • Operating System Installation
Education
IVY TECH COMMUNITY COLLEGE
Kokomo, IN
Associate of Science in Computer Information Technology Anticipated Graduation Date
6/2016
• Networking Concentration
• PC Pro Certification
Qualified Skills
COMPUTER EXPERIENCE
• Installation of operating systems, drivers and miscellaneous software
• Maintain and troubleshoot hardware and software
• Work with Microsoft Office; Word, Excel, Access, PowerPoint, Outlook and Operating Systems
• Set up home Networks, knowledgeable in cable classifications, routers, hubs and phone systems
CUSTOMER SERVICE AND INTERPERSONAL SKILLS
• Active listening, and speaking clearly to help customers in need
• I like to get input from each team member to find a solution.
SALES EXPERIENCE
• Taking and receiving orders and carrying them out to suit customer.
• Take payment for each transaction and ensure customer satisfaction.
• Count and balance drawer at the end of each shift.
Employment History
08/2016 Ivy Tech Community College Internship w/ Computer Service Technology Department.
Activities and Leadership
• Volunteer - Carver Center Yard Work & Read and Leading Activities with the children - July 2014

2. • IT Job Shadowing at St. Vincent Hospital Indianapolis – June 2013