The paper presents a novel fuzzy approach to solve a bi-criterion generalized multi-index transportation problem (BGMTP), emphasizing the trade-off between cost and time during transport. It proposes an efficient solution procedure that prioritizes budget constraints and utilizes fuzzy set theory to address imprecise problems, ultimately yielding optimal time-cost trade-off pairs. The methodology is applicable to various real-world scenarios where both time efficiency and cost minimization are critical.