Overview of GIS applications recently deployed at Middle Tennessee Electric Membership Corporation. Older apps built on the ArcGIS Viewer for Flex were replaced with newer responsive versions based on the Web AppBuilder for ArcGIS. Presented at the 2015 Esri Southeast User Conference in Nashville, Tennessee.

1. Esri Southeast User Conference 2015
Replace Your Outdated Web Application with Web AppBuilder
and Operations Dashboard for ArcGIS

2. Christi Mooring
Operations Quality Assurance Technician,
Middle Tennessee Electric Membership Corporation
David Speight
President
True North Geographic Technologies
Replace Your Outdated Web Application with Web AppBuilder
and Operations Dashboard for ArcGIS

3. Esri Southeast User Conference 2015
About Us
Middle Tennessee Electric Membership Corporation
• 200K residential and business customers
• Serving 4 primary counties in the metro Nashville area
• State’s largest electric cooperative -- 6th largest in the United States
True North Geographic Technologies
• Based in the Nashville area
• Esri Gold Partner
• ArcGIS Online Specialty, Local Government Specialty
• Cityworks Silver Implementation Partner
• SE Region Partner of the Year 2010
• Serve utilities, local/state government, public safety, commercial customers

4. Esri Southeast User Conference 2015
Business Case #1: Update Flex-Based Web Dashboard

5. Esri Southeast User Conference 2015
Business Purpose for Revamp
1. Get more with less – trim down our robust Web Dashboard
2. Mobile focus for Responder users
3. Eliminate need for VPN
4. Accessibility from ANY device

6. Esri Southeast User Conference 2015
1. More with Less
• Wonderfully robust Web Dashboard in Flex that wasn’t being utilized
• Abundance of custom tools and integrations (narrow down)
• Formerly custom tools now OOTB and some needed their own venue
• Stakeholder meetings to determine requirements

7. Esri Southeast User Conference 2015
1. More with Less
• Fewer clicks makes for
happy users
• Our Flex Identify tool
required at minimum 5 clicks
to access the list of
attributes
Efficiency…

8. Esri Southeast User Conference 2015
1. More with Less
• Web AppBuilder Identify requires only 2 clicks to access the full list of attributes
1
2 (maximize)

9. Esri Southeast User Conference 2015
1. More with Less
Locator/Search Bar…
• Previously a custom tool, the Locator/Search bar is now
provided Out of the Box.
• Esri World Geocoder mode searches worldwide. This means
full addresses are needed…i.e. 555 New Salem Rd,
Murfreesboro, TN
• MTEMC Locator mode searches MTEMC’s database. The
user can search for any of these items
AMI Equipment – COMPANY_NUMBER
CapacitorBank – SWITCH_ADDRESS
CustomerPoints – ACCT_NUM
CustomerPoints – MOBILE_NUM
CustomerPoints – PHONE_NUM
Cutout – NUMBER_29
Light – COMPANY_NUMBER
CustomerPoints – MTR_NUM
OHStructure – FID_NUMBER
ReclosingDevices –
COMPANY_NUMBER
Substation – SUBSTATION_NAME
Switch – NUMBER_29
UGStructure – FID_NUMBER
UGSwitch – COMPANY_NUMBER
UGSwitch – FID_NUMBER
VoltageRegulator – NUMBER_90

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2. Mobile Focus for Responder
• Majority of design was based accessing outage info and data mining
• Total Members without power at your fingertips

11. 2. Mobile Focus for Responder
• Incidents and their details are easily displayed even on a phone
• Crews can view the next closest outage without direction from Control Center if needed

12. 2. Mobile Focus for Responder
• This simplified interface allows easy access to data
• Supervisors can quickly see Crews are on scene

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3. Eliminate the need for VPN
• Move away from using VPN to access internal data
• This sets the stage for usability outside of the MTEMC network
• Users simply need to be in MTEMC’s Active Directory to gain access to the website

14. Esri Southeast User Conference 2015
4. All Device Accessibility
• Users in the office gravitated to Designer and Responder
• Providing a mobile solution for ANY device was key
• Web AppBuilder makes this possible via HTML5

15. 4. All Device Accessibility
• Linemen, Supervisors, Board Members, etc. can access GIS data anytime
• Interest and subsequent use increased exponentially, making this transition well
worth the effort

16. Esri Southeast User Conference 2015
Achieving Business Goals – Technical Overview
1. Get more with less – trim down our robust Web Dashboard
• Lose the “kitchen sink” map
• Use COTS widgets as much as possible
2. Mobile focus for Responder users
• Publish maps/services with the right content – geodatabase and non-geodatabase
• Spend time tailoring attribute display – GDB / map services / web maps
3. Eliminate need for VPN
• You need a portal!
• Use SSL along with Esri best practices for deploying maps/apps outside your firewall
4. Accessibility from ANY device
• Web AppBuilder for ArcGIS – HTML5 / Javascript

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Specific Challenges
• Enterprise Logins
• Managing web maps with complex services
• Access from all areas of the network – inside, outside, VPN
• Avoiding customization

18. Business Case #2: Real-Time Display of Field-Collected Data

19. Business Case #2: Real-Time Display of Field-Collected Data
• 100% configured solution for electric utility damage assessment *
• Using ArcGIS for Windows Mobile (Mobile) and Collector for ArcGIS

20. Esri Southeast User Conference 2015
Damage Assessment – Technical Overview
1. Published separate services for collecting and reporting
• Collecting – enabled both feature service and mobile service capabilities
• Reporting – feature and map services
2. Separate database for mobile collection
• Store “pure” Esri feature classes & sync to production versions with custom objects
• Enable COTS mobile functionality
3. Leveraged user tracking capabilities
• Merged online tracking (Collector) with on-premise mobile service (Mobile)
• Custom GP scripts to connect tracking points to display areas covered
4. Operations Dashboard for monitoring progress

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Specific Challenges
• Enterprise logins with User Tracking
• Deploying the ArcGIS for Windows Mobile project
• Training on the Mobile interface & workflow
• MTEMC-specific business workflows/sync

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Q & A

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Thanks!
Christi Mooring
christi.mooring@mtemc.com
Middle Tennessee Electric Membership
Corporation
David Speight
dspeight@tngeo.com
True North Geographic Technologies