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MT112 CHANNEL You don't have to dance around Dell EMC channel services...an update
Dell EMC is enhancing its channel services to provide partners with better marketing materials, training, and profitability opportunities. The new integrated services program aims to optimize service delivery, increase partner profitability, and streamline operations across various technologies. A series of new certifications and comprehensive deployment options for PCs and tablets are set to launch, promising significant time and cost savings for customers.
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MT112 CHANNEL You don't have to dance around Dell EMC channel services...an update
- 1. You don’t haveto dance around Dell EMC channel services… an update Erica Lambert, Vice President, Dell EMC Global Channel Services Sales Anna Le, Executive Director, Product Marketing – Enterprise Services Rich Steeves, Senior Director, Services Partners Session MT112 Vice President, Dell EMC Global Channel Services Sales
- 2. Dell - Restricted- Confidential “Customers want additional ways to purchase Dell products, and we plan to deliver on a global level.” Michael Dell, 2007
- 3. Simplicity: • Delivering comprehensive marketingmaterials, sales training, and demand generation • Making it easy for partners to do business with Dell EMC Predictability: • Training, certification, and competency Profitability: • Sharing in profit dollars through incentives • Expanding the portfolio and your opportunities We continue to invest in…
- 4. Today’s agenda Addressing yourneeds (Anna)1 2 3 Integrated Services Program – Better together (Rich) What do you want from a new Dell EMC services program? (all)
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- 6. Dell - Restricted- Confidential Assets in PartnerDirect Campaign Builder Educational webinars & events Channel newsletters Display
- 7. • Service Cardsprogram • Collaborative offer design and post-launch tuning • New Dell EMC team focused on tools, automation and policy updates Easy to use
- 8. Dell - Restricted- Confidential Here now and coming soon October 2015 New certification and competency Dell Certified Professional • PS Series Storage • SC Series Storage • Networking DeploymentServices Competency • PS Series Storage • SC Series Storage • Networking October 2016 Dell EMC certification for servers Dell Certified Professional • PowerEdge Dell Certified Associate • PowerEdge DeploymentServices Competency • Modular infrastructure • PowerEdge Early 2017 Dell EMC certifications Certified Associate • Storage • Networking Authorization • Client systems DeploymentServices Competency • Entry-level Storage • Campus Networking • Data Center Networking (name change)
- 9. • 15% discounton non-attached enterprise deployment • 2% discount on Opti, Lat, and Precision with support upsell • Partner AdvantEdgepoints • Enhancing base rebate program • Moving services rebates from attach to penetration Incentives
- 10. Dell - Restricted- Confidential • Launching new comprehensive deployment for PCs and tablets early next year • Configuration options to match your customers’ unique needs • Set of robust tools • 24x7 onsite installation • Data migration and settings transferred • Old-data security • 30-day post-deployment support New offers
- 11. Dell - Restricted- Confidential For your customers • Tests of solution to launch next year show savings of 35%* in deployment time and $620 per PC • Ensures optimal deployment • Ensures proactive, automated support • Keeps their team resourcesoptimized
- 12. Integrated services program – bettertogether Rich Steeves
- 13. Better together $8B in servicesopportunity 40+ services certifications Consulting, deployment & support One service program Rebates & incentives
- 14. Drive profitability Easy go-to-market & delivery alignment Leverageindustry best practices Our approach Limited disruption
- 15. What to expect •Focus on partner profitability • Service delivery flexibility • Broader service training options • Streamlined business operations & support
- 16. Service competencies spanning 40+technologies: • Storage • Networking • Servers (New!) • Converged platforms (New!) • Data protection • Solutions • Emerging technology • Client (coming soon!)
- 17. Optimizing your profitability • Rebates •Delivery flexibility • Services margins
- 18. What do youwant from a new Dell EMC services program? Erica, Anna, & Rich
- 19. Dell - Restricted- Confidential What else? What do you think? Your to-do’s: 1. Visit us at Services in the Expo 2. Learn more at www.dell.com/ITLifecycleServices Thank you! ENTER
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