M-Reporting is a mobile application service that provides data collection and reporting tools for field sales and monitoring teams. It allows field personnel to submit sales orders, delivery confirmations, surveys and other reports directly from their mobile devices. The solution has over 12,000 users and processes over 2.5 million transactions daily across industries such as FMCG, pharmaceuticals, and government agencies. It streamlines existing workflows, saves time, reduces errors and costs while improving productivity and time to market.

1. M-Reporting
Solution for Field Force

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M-Reporting is a Managed Application Service
• Data collection and reporting tools for
Field Force
Survey and Monitoring Unit
• Used for
– Sales order collection
– Delivery Confirmation
– Payment notification
– Survey
– Remote Monitoring (M2M) etc.
• Serves Industry segments
– Development Agency
– FMCG
– Pharmaceuticals
– Cement
– Govt. Agency
Proven Service
Serving more than 2.5
million transactions
a day for thousands of users

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Over Twelve Thousands Seats in Production

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Focused to serve
the purpose

5. Community-based Programmatic Management of
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Drug Resistance Tuberculosis (cPMDT)

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Collect Rain Fall Data
from Cyclone Prone Area

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Reaching Out of School Children (ROFC)
Monitoring and evaluation of 7000 school
located in remote area

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Seismic survey data collection
Wireless communication system for
Earthquake Equipment
Successful pilot deployed for Dhaka
City (BUET and Hazicamp, Ashkona)

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Usual Work Flow (Sales Order)

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Process Engineering Need
1. MPO Takes Order
2. Call to Sales Center / Depot where
some one again put it in paper
form
3. Or come to Depot at day end to
deliver the hard copy
4. Operator make order entry based
on hard copy
5. Invoiced is processed with depot
MIS and goes packing and
dispatch
• Repeat Work
• Waste of valuable time of MPO
• Voice call cost , Time and Manual Error
• Data Operator time and cost
• Cost of increased time to market

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M-Reporting Work Flow
1. MPO Takes Order
2. Submit Order using mobile
3. Invoiced is processed with depot
MIS and goes packing and
dispatch
• Do not disrupt present work flow,
simply stream line it
• Save time of MPO allowing them to
be more productive
• Reduce Voice call cost , Time and
Manual Error
• Data Operator time and cost saved
by approx 85%
• Time to market reduced from 24-48
hours to a minimum
Usual Return on Investment : 4 months

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Field Force
M-Reporting
SMS
WAP
Application
Sales Order
Survey
Sales Order
Head Office / Depot

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An Integrated System Powered by Mobile Apps and Simplicity
Head Office & MIS Dept
Central Depot / Factory
Issue
Receive
Payment
Primary
Depot Depot Depot Depot
Secondary
Route > Chemist Route > Chemist Route > Chemist Route > Chemist
Order / Delivery / Collection
Filed Force
Accounts
Data Mining and BI
System
Senior Managers
e.g. RSM, ASM
MPO
Chemist
SMS (Any Mobile)
WAP (Almost all mobile)
App (Java Enable Mobile)

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Simple To Deploy
• It complements existing investment in IT and MIS system
• Data submitted by MPO can be delivered to the order table as if
operator just entered it
• All other existing process remains as it is
• Secure Data Connection (SDC) can be configured for all Major database
– Oracle
– SQL Server
– MySQL
– PostgreSQL
– MSAccss
• Works with standard internet
• Easy to train users of the system

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Simple Steps to go Live
Configure system with data using
easy to use control panel
User Training

16. Simple Steps to Go
Live
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List Products

17. Define Sales Team’s Geo-Structure Simple Steps to Go Live
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Simple Steps to Go Live Configure Depot

19. Enlist Sales persons – Assign them to routes Simple Steps to Go Live
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Synchronization of control panel data
from ERP / Local database ?
Yes (Optional)

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Mobile App - Sales Order

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Mobile App - Sales Order

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Mobile App - DCR

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Mobile App - DCR

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Data Integration
Submitted sales request received by head office and Depot using
Secure Data Connector
* M-Reporting can not be used as a data backups service as synced data is
automatically cleared from cache unless requested by user in written. It is
also not accessible from open internet. Client is responsible for safe
keeping of the received data.

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Unified Approach
Delivery Confirmation
Payment collection
Chemist Self Service
ERP Integration
Survey
Retailer Mapping

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Any Handset
SMS
WAP
Mobile App ( java / Android ).

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App feature
• Phone book style easy to use search from large set of
Outlet and Product List
• Order
• DCR
• Off line review
• Performance / Achievement Reports (Optional)
• Simple to use and train

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SMS API
• SMS API to IT Dept. to provide push pull service
integrated with ERP
e.g. Chemist Credit Balance

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M-Reporting Advantage
• Proven Service
Serving million transactions a day for thousands of users.
• Realistic Service Model
• Cost Effective
• Quick Return on Investment

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• Integrated GPRS cost
Zero internet cost for using the application

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• Hybrid deployment
Allow SMS, WAP, App in the same platform

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FAQ
• How much time do you need for a deployment?
– Standard deployment time is four week, but it may vary based of client’s
readiness and customization requirement
• Do I need any additional hardware
– A computer with internet connection is required for the Secure Data
Connector (SDC)

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FAQ.
• Do I need a computer at Depot / Distributor point?
– Yes. But this PC might be shared based on the load on the SDC
• Do the sales person need to get back to distributor point to transfer their
data from phone ?
– No Data is transferred to the depot/distributors point as it is submitted
• Some of our depot does not have broad band internet connection, how can
we use there?
– You will be able to run the service using edge modem attached to PC.
• We need to stop a sales rep as he left the company, can we do that
ourselves?
– You can Stop / transfer or add new sales rep using your control panel.
– At the same time you can manage your product list (add / delete ) or retailer list etc.
from the control panel.
• We want the control panel to be accessed only from one or two specific
computers, not even from other computer in our office. Can we?
– Yes, control panel can be configured to be accessed only from specific IP or PC.

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Return on Investment
Savings:
• Data Operator time and cost saved by
approx 85%
• Reduce Voice call cost , Time and
Manual Error
• Save time of MPO allowing them to be
more productive
• Time to market reduced from 24-48
hours to a minimum
• Increase data accuracy and enhanced
decision making process.
ROI in approx 2 to 4 month

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Thank you