https://www.onlineretailtoday.com/frs/26085324/mapping-digital-transformation--retail-s-strategic-shift Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredible opportunities. This session will cover: • How to prepare your organization for the changes and challenges that come with digital transformation • Gaining support for transformation from key stakeholders • Creating a timeline, defining success, assessing your skills, and rallying your team for the journey ahead • Navigating the complex, challenging, and growth-enabling path of transitioning your business to a new tech architecture

5. Unlocking Success with MACH:
A Guide to Digital Transformation
Highlights:
● Discover how MACH architecture drives innovation
and scalability in digital transformation.
● Learn the crucial role of stakeholder support across
departments for successful transformation.
● Understand the pivotal role of executive leaders in
aligning strategy and securing resources for digital
initiatives.
● Embrace the importance of people, processes, and
technology in driving growth through transformation.
● Uncover the significance of setting clear metrics and
building a strong foundation for achieving digital
transformation goals.

6. Why MACH Matters
The Power of MACH
● Empowering organizations with modular
tech stacks for enhanced omnichannel
capabilities.
● Enabling adaptability and scalability to
meet evolving market demands.
Source: https://machalliance.org/mach-technology

7. Getting MACH Ready
Steps to Success
● Establishing a strong foundation through
alignment and planning.
● Preparing for a successful transition to a
MACH-based architecture.

8. Order of Buy-in
Building Support
● Securing support from various teams
ensures alignment and commitment.
● Fostering collaboration and buy-in for a
successful digital transformation journey.
The Buy-in Journey

9. Success Metrics
Measuring Impact
● Tracking ROI, TCO, and CLV to evaluate
the impact of digital transformation.
● Monitoring metrics to assess the
effectiveness of the transformation
journey.
ROI TCO
CR
CLV

10. Overcoming Challenges
Mitigating Risks
● Identifying and mitigating challenges early
on is crucial for a smooth transition.
● Maximize ROI by assessing skills gaps,
rallying teams, and adjusting plans
proactively.
● Implementing strategies to overcome
obstacles and ensure project success.

11. Seamless Transition &
Success
Strategies
● Ensure leadership alignment and stakeholder
buy-in for a strong foundation.
● Explore MVP, Strangler, and Big Bang
approaches tailored to your business needs.

12. Change Management
Leading Through Change
● Adopting a holistic approach to managing
change across the organization.
● Navigating the people, process, and
technology aspects for successful
transformation.
Step 1: Planning Ahead
Step 2: Data Mapping &
Documentation
Step 3: Kickoff
Step 4: Sprint Zero
Step 5: Start Sprinting!
Step 6: UAT & Go-live
Step 7: Launch
& Post-launch

13. Next Steps
Moving Forward
● Continuous Improvement Strategy: Develop
a product roadmap based on identified
outcomes to drive incremental enhancements.
● Experimentation and Innovation: Leverage
the flexibility of your MACH-based stack to
explore new approaches and channels.
● Optimization and Vendor Collaboration:
Maximize the potential of your MACH
ecosystem through ongoing collaboration with
System Integrators and vendor partners.