Moving forward in a mobile world:
optimising your communications
Ryan Long
Hobsons
London, UK | February 2017
Ryan Long
Sr. Front-end Developer
Technical Support
7 Years
Moving mobile forward
As reported by mashable.com… in 1984, the first cellular phone was bought
for roughly $3,995.
The phone, a Motorola DynaTAC, had
approximately 30 minutes of use time.
#HUEMEA17
#HUEMEA17
Know the Facts
#HUEMEA17
Some interesting stats...
1,400,000,000
4,600,000,000
46
Web Statistics
#HUEMEA17
Did you know?
72%61% 50%
● Filling out a form is
much easier
● Mobile friendly pages
offer a more
engaging experience
● Without it, many
users will ‘move on’
on mobile devices
Becoming a minimalist
#HUEMEA17
Be Simple, But Clear
#HUEMEA17
Be Simple, But Clear
1. Simplicity
Source: http://usabilitygeek.com/
2. Negative Space
3. Contrast
4. but remember...
#HUEMEA17
Less is more if less does more
Case Study
Empowering with analytics
#HUEMEA17
2 Minute analytics overview
#HUEMEA17
50%
B.
Time
Demographics
A.
C.
Top 3
Empower with analytics
Sources
#HUEMEA17
Sources
analyticsacademy.withgoogle.com
Emails: a deep dive
Email Statistics
#HUEMEA17
Interesting email statistics
8
79%
17%
#HUEMEA17
Sources
How many use email on their phones?
76%
UK Adults
use a smartphone
60%
Use email
Social
Media
B.
Texting
Email
A.
C.
Top 3
● iPhone still leading
● Gmail in second
Seven helpful tips
Emails are shrinking
● Less content, like
the web, often
equals more
● Easy to read
● More enjoyable on
mobile devices
1
Animated GIF’s
● Animated GIF’s
bring interaction to
email
● Guides, products,
timers and more
● Keep students
engaged
2
Be more casual
● Makes your
content more
relatable
● Easier to read
3
Don’t forget CTA’s
● Drives users to an
end goal
● Gives purpose to
your email
● Increases
engagement
4
Use engaging photos
● Visually pleasing
helps increase
engagement
● Poor quality
photos deter
users
5
Using the data
● Gives you insight
into engagement
● See the clicks
● Alter campaigns to
be more effective
6
Helpful snippets
● These code
snippets will help
you build more
useful emails
faster!
7 Target  Gmail  specifically:  goo.gl/s8sSBU
Add  a  valuable  pre-­header:  goo.gl/FWr2tP
Add  a  twitter  ‘follow’  link:  goo.gl/yb5BWT
Use  a  simple  ‘bulletproof’  button:  goo.gl/5BZyhY
Remove  blue  links  on  apple  devices:  
goo.gl/V1xNYQ
Don’t forget support
#HUEMEA17
● Each platform has it’s own support for responsive email
Responsive Email Support
#HUEMEA17
Responsive Email Support
Additionally, each app can have its own support for email
“
Examples
Speaker: Ryan Long
Handout
How Hobsons can help
#HUEMEA17
We now offer responsive support within
different areas of several of our products.
Moving Hobsons Forward
#HUEMEA17
1
2
3
4
5
Interest Pages Groupchat
VIP Pages
Events & Interviews
Answer
Connect
#HUEMEA17
1 Inquiry Forms
2 Application Forms
3 Self Service Center
4 Emails (*)
Radius
#HUEMEA17
1
2
Create Account
Login
ApplyYourself
3 Reset Password
4 Status
5 Decision Letter
6 Submit Enrollment
Questions?
ryan.long@hobsons.com

Moving Forward in a Mobile World: Optimising Your Communications