1. Darren Jenkins
1040 32nd
Ave Bellwood, IL 60104 (708) 638-5528 dj3nkz@gmail.com
Objective
To obtain a challenging Level 1 Tech position where I can use and refine my IT skills
and be a proactive asset to the company
Profile
Optimistic, personable business professional with a talent for quickly mastering technology.
Diplomatic and tactful with internal & external clients both professionals and non-professionals at all
levels. Accustomed to handling sensitive & confidential records. Eager to learn new technologies and
skills.
Skills Summary
• Military Veteran
• Year Up Alumni
• Customer Service
• HTML - Java
• Imaging
• Problem Solving
• Communication
• Detail Oriented
• PC Troubleshooting
• Windows
• Project Management
• Microsoft Office Suite
• Professional Presentations
• Hard-Software Installations
• Multi-Tasking
Education
YEAR UP/HAROLD WASHINGTON COLLEGE –
August 2012- July 2013
• College-level courses that include Information Technology, Business Communications, and
Professional Skills
• Obtained certification in Basic Computer Information Systems Certificate through Harold
Washington College
• STRATA certification - Cisco
• CompTia A+ certification in progress - Cisco
DEVRY –
June 2008 - June 2008
Certificate Received
Business Management Certification
Professional Experience
ADVANTAGE SALES MARKETING August
2013 – Present
EVENT SPECIALIST
• Customized sales and marketing solutions include headquarter sales, retail merchandising and
marketing services, specializing in client and customer events, publications and assisted-selling
services for the grocery, drugstore, club, convenience, natural/specialty, sporting goods, consumer
electronics and home center channels.
VANGUARD HEALTH SYSTEMS
February 2013 –July 2013
INTERNSHIP WEST SUBURBAN MEDICAL CENTER IS DEPARTMENT
• Responsible for fixing broke computers and/or hardware (Successfully closed 200+ tickets)
• Thoroughly installed and updated software (Citrix, McKesson, MS4, Horizon Physician Portal, Horizon
Meds Manager over 200+ PC’s)
• Precisely provided information about computers, applications and/or any issues to users

2. SAVING GRACE MINSTRIES – Chicago, IL
July 2010-July 2011
VOLUNTEER
• Assisted facilities management (Maintained control of seating, Cleaned dining area, Acted as lead supervisor)
• Prepared and served food for church members and guests (over 200+ guest)
• Greeted and directed visitors throughout the facility
INDIANA ARMY NATIONAL GUARD – Gary, IN
August 2009-June 2010
OPERATIONS ENDURING FREEDOM TOUR
• Preformed trouble shooting and repaired military equipment - radios, laptops, and cell phones
(approximately 5-10 a day)
• Provided security for three star Generals and above as Personal Security Detail (PSD) including
training other soldiers in PSD (Trained over 30 Afghanistan soldiers and over 120 US soldiers, Provided
PSD for over 50 Generals)
• Authorized searches on non-US citizens noticed for any suspicion of potential threats (Determined
who was searched for any metal being brought onto the base of operations)
• Executed missions around the city of Kabul, Afghanistan including reconnaissance (over 200
missions)