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Theories of Motivation
Upeksha Bandara
Early Theories of Motivation:
1.Maslow’s Hierarchy of need theory
2.Douglas McGregor- Theory X and Theory Y
3.Herzberg’s Two factor Theory
:
Contemporary Theories of Motivation:
ERG Theory Goal Setting Theory
McClelland’s Theory of needs Expectancy Theory
Cognitive evaluation Theory Equity Theory
Reinforcement Theory
Need Theories of Motivation
Higher
Order
NeedsEsteem Needs
Social, Affection
Safety, Security, Order
Physiological needs
actualization
1.Maslow’s Hierarchy of need theory
Self
Early Theories of Motivation
After satisfying to a
reasonable extend,
move to the next level.
Higher order needs to
be satisfied internally,
Lower order needs by
Externally.
Lower
Order
Needs
2.Douglas McGregor- Theory X and Theory Y
Early Theories of Motivation
Theory X Theory Y
Do not trust people trust people
Impact of managers’ attitude on employees’ behaviour
3.Herzberg’s Two factor Theory
Traditional view
Satisfaction
Dissatisfaction
Early Theories of Motivation
Herzberg’s View
Satisfaction
No satisfaction
No Dissatisfaction
Dissatisfaction
Hygiene
Extrinsic Factors
Motivators
Intrinsic Factors
3.Herzberg’s Two factor Theory
By providing hygiene factors cannot provide satisfaction
but can prevent dissatisfaction
Motivators ---- Intrinsic Factors Hygiene ----Extrinsic Factors
Self actualization/Esteem Needs Social ,Affection
Safety, Security, Order
Physiological needs
Achievement Salary
Interest in job Company policy and administration
Growth and responsibility for task Quality of supervision
working condition
Job security
Contemporary Theories of Motivation
ERG Theory
McClelland’s Theory of needs
Reinforcement Theory
Cognitive evaluation Theory
Goal Setting Theory
Expectancy Theory
Equity Theory
Process Theory
ERG Theory - Clayton Alderfer
Align Maslow’s need hierarchy more closely with empirical research
3 groups of core needs
Self
actualization
Esteem
Belongingness
Physiological
Safety
Growth
Relatedness
Existence
Contemporary Theories of Motivation
McClelland’s Theory of needs
• Achievement, Power & Affiliations (social connections) are the 3
important needs that explain motivation
Self
actualization
Esteem
Belongingness
Physiological
Safety
Need for Achievement
Need for Power
Need for Affiliations
Contemporary Theories of Motivation
Self
actualization
Esteem
Belongingness
Physiological
Safety
Growth
Relatedness
Existence
Need for Achievement
Need for Power
Need for Affiliations
Motivators
Hygiene
Maslow’s need
Hierarchy
Alderfer’s ERG
Theory
Herzberg’s
Theory
McClelland’s
Learned Needs
Expectancy Theory – Victor Vroom’s
Increasing the E-to-P expectance
Resources/training/clarify roles
Increasing the P-to-O expectance
Defined KPIs, Performance appraisals
Increasing the rewards (outcomes)
Offer individualized, valued rewards
Individual
Effort
Individual
Performance
Organizational
Rewards
(Outcome)
Personal
Goals
Understand
individual goals
& the linkage
between 3
relationships
Process Theory
Contemporary Theories of Motivation
Equity Theory (Adams)
• IN PUT/OUT COMES(A) > IN PUT/OUT COMES(B) Inequity due to under reward
• IN PUT/OUT COMES(A) = IN PUT/OUT COMES(B) Equity
• IN PUT/OUT COMES(A) < IN PUT/OUT COMES(B) Inequity due to over reward
INPUT- what employees contribute – skill
OUTCOME – what they get in return – pay
Either procedures are wrong
Or people are deviating from the procedures
Process Theory
Contemporary Theories of Motivation
Goal Setting Theory (Locke)
Set a goal….
Failures:
• Cultural in capabilities
• Unrealistic expectations regarding results
• Lack of commitment by top management
Process Theory
Contemporary Theories of Motivation
Motivational theories

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Motivational theories

  • 2. Early Theories of Motivation: 1.Maslow’s Hierarchy of need theory 2.Douglas McGregor- Theory X and Theory Y 3.Herzberg’s Two factor Theory : Contemporary Theories of Motivation: ERG Theory Goal Setting Theory McClelland’s Theory of needs Expectancy Theory Cognitive evaluation Theory Equity Theory Reinforcement Theory Need Theories of Motivation
  • 3. Higher Order NeedsEsteem Needs Social, Affection Safety, Security, Order Physiological needs actualization 1.Maslow’s Hierarchy of need theory Self Early Theories of Motivation After satisfying to a reasonable extend, move to the next level. Higher order needs to be satisfied internally, Lower order needs by Externally. Lower Order Needs
  • 4. 2.Douglas McGregor- Theory X and Theory Y Early Theories of Motivation Theory X Theory Y Do not trust people trust people Impact of managers’ attitude on employees’ behaviour
  • 5. 3.Herzberg’s Two factor Theory Traditional view Satisfaction Dissatisfaction Early Theories of Motivation Herzberg’s View Satisfaction No satisfaction No Dissatisfaction Dissatisfaction Hygiene Extrinsic Factors Motivators Intrinsic Factors
  • 6. 3.Herzberg’s Two factor Theory By providing hygiene factors cannot provide satisfaction but can prevent dissatisfaction Motivators ---- Intrinsic Factors Hygiene ----Extrinsic Factors Self actualization/Esteem Needs Social ,Affection Safety, Security, Order Physiological needs Achievement Salary Interest in job Company policy and administration Growth and responsibility for task Quality of supervision working condition Job security
  • 7. Contemporary Theories of Motivation ERG Theory McClelland’s Theory of needs Reinforcement Theory Cognitive evaluation Theory Goal Setting Theory Expectancy Theory Equity Theory Process Theory
  • 8. ERG Theory - Clayton Alderfer Align Maslow’s need hierarchy more closely with empirical research 3 groups of core needs Self actualization Esteem Belongingness Physiological Safety Growth Relatedness Existence Contemporary Theories of Motivation
  • 9. McClelland’s Theory of needs • Achievement, Power & Affiliations (social connections) are the 3 important needs that explain motivation Self actualization Esteem Belongingness Physiological Safety Need for Achievement Need for Power Need for Affiliations Contemporary Theories of Motivation
  • 10. Self actualization Esteem Belongingness Physiological Safety Growth Relatedness Existence Need for Achievement Need for Power Need for Affiliations Motivators Hygiene Maslow’s need Hierarchy Alderfer’s ERG Theory Herzberg’s Theory McClelland’s Learned Needs
  • 11. Expectancy Theory – Victor Vroom’s Increasing the E-to-P expectance Resources/training/clarify roles Increasing the P-to-O expectance Defined KPIs, Performance appraisals Increasing the rewards (outcomes) Offer individualized, valued rewards Individual Effort Individual Performance Organizational Rewards (Outcome) Personal Goals Understand individual goals & the linkage between 3 relationships Process Theory Contemporary Theories of Motivation
  • 12. Equity Theory (Adams) • IN PUT/OUT COMES(A) > IN PUT/OUT COMES(B) Inequity due to under reward • IN PUT/OUT COMES(A) = IN PUT/OUT COMES(B) Equity • IN PUT/OUT COMES(A) < IN PUT/OUT COMES(B) Inequity due to over reward INPUT- what employees contribute – skill OUTCOME – what they get in return – pay Either procedures are wrong Or people are deviating from the procedures Process Theory Contemporary Theories of Motivation
  • 13. Goal Setting Theory (Locke) Set a goal…. Failures: • Cultural in capabilities • Unrealistic expectations regarding results • Lack of commitment by top management Process Theory Contemporary Theories of Motivation