The document discusses how technology can transform HR processes and services. It provides case studies of three companies - 360°, Barclays, and CNBC/Samaa - that implemented the TimeTrax HR software solution to automate time and attendance tracking, payroll, leave management, and travel. The software helped the companies reduce costs, improve efficiency, and provide self-service access for employees. The document argues that HR is becoming more technology-focused and IT can enable strategic changes if used to enhance HR services and communication with employees.

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