Monkey Management
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The document discusses how to properly manage issues or "monkeys" brought to you by employees instead of taking ownership of the problems yourself. The key points are: 1) Remain focused on helping the employee solve their problem rather than taking the problem on yourself. 2) Meet regularly with the employee to brainstorm solutions and provide support, but ensure the employee remains accountable and empower them to take action. 3) When delegating issues, clearly specify the problem and expected next steps or solutions, and follow up to ensure progress is being made.
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