2. CHECK AND REVIEW
TRAINING PERFORMANCE
• Monitor learner progress and outcomes to ensure they
are acquiring and can use new skills and knowledge:
• Informal review or discussion
• Learner surveys
• On-the-job observation
• Review of peer coaching arrangements
• Questioning and assessments
• Scenarios and simulations (including case studies
and role plays)
3. REVIEW RELATIONSHIPS
BETWEEN TRAINER AND
LEARNER
• Changing moods and attitudes of learners
depending on personal circumstances
• Different reactions to training delivery
methods
• Changing group dynamics
• External factors that may impact on
training
• Changing individual support
• Health of the learner
5. WHAT CAN THE
LECTURER DO?
Show Show concern and listen
Offer
Offer individual learning
support to address student
needs
Involve
Involve specialist learning
support
Help
Help decrease learner’s
stress
Adjust
Adjust training delivery
methods
Adjust or increase
Adjust or increase
resources
Remove Remove hazards
Recognise
Recognise the importance
of emotional intelligence
6. REFLECT ON
PERSONAL
PERFORMANCE
Critically question your own personal performance
– written self-reflection questionnaire
Discuss their own training performance with other
trainers and facilitators and document it
Reading the evaluations of training performance
by learners
Seek peer assessments or feedback on training
delivery
Video recording and analysing their own training
sessions