Creating a positive learning environment is important for student engagement and learning. Factors that contribute to a positive environment include consistent standards, values, expectations and ground rules. If students feel comfortable, safe and responsible for their own learning, they will be more open to participating and benefiting from lessons. When designing an online learning environment, it is important to clearly define its purpose, create a distinctive space, promote effective leadership, establish norms of conduct, and allow for subgroups and resolution of disputes. Building community involves considering roles for instructors, tools for communication and collaboration, and best practices for online distance education.