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Mobile Trends 2012!
Magnus Jern, 2012-09-25
Overview




Agenda
What we want to cover
!   About Golden Gekko
!   Trends & Insights
   !   Mobile First
   !   Responsive Design
   !   Mobile Web vs Native apps and HTML5
   ! mCommerce




                                                    2
About Golden Gekko
Overview and one Case Study




                               3
A team of 140+ people that love and breathe mobile
apps/sites. 20+ nationalities across 5 countries. 




                                                      4
More than 150 brands and agencies have
put their trust in us.




                                         5
Portfolio




O2 Priority
Moments
Priority Moments is a clever
new mobile service just for
O2 customers. 
!   It brings you great nearby offers and
    experiences exclusive to O2, with a
    handful picked from the best already
    in the market - from some of the
    UK’s most well-loved brands.

!   Launched in July 2011.
!   Native iOS and Android Apps +
    Mobile Web and backend for offer
    management
!   Over 1m active users Jan 2012

                                                  6
Portfolio




O2 Priority Moments!
Commercial




                             7
Trends and Insights
Background




                       8
Start with thinking
Mobile-First
Reason No. 1 – It’s a fact, mobile is taking over. 


During 2011−2016 Cisco
anticipates that global
mobile data traffic will
outgrow global fixed data
traffic by three times.                 
                                                       9
5 billion+
People who own a mobile phone in the world.




                                               10
Overview




    11
In some countries it is
already happening




                          12
Mobile-First
 Reason No. 2 
 - Things are changing. 

2010 Google adopted mobile first
2011 Luke Wroblewski publishes “Mobile First”
2011 Facebook, eBay, Amazon, Twitter
announced mobile as the first priority

2012 Consumer brands such as American
Express, Procter & Gamble, Coca Cola adopt
Mobile First strategies and some even mobile
only such as Path and Instagram



                                                 13
Mobile-First
Reason No. 3 – Mobile is different by nature. 

         Yesterday
                     Today
    “Go to the computer”
     “Open a browser (or app)”




LOCATION is irrelevant

                                LOCATION is everything
                                


TIME is on my side

                                TIME flies
                                


U.E. “most content win!”
       U.E. “Less is more”
                                                           14
Mobile-First
   Reason No. 4 – The Cross Platform Challenge




                                                               15
Key insights




                16
Time spent on mobile has
already surpassed print




                           17
Apps vs Mobile Web?!
You need both!
%	
  Traffic	
                   App	
          Mobile	
     %	
  Preferred	
            App	
        Mobile	
  
                                              Web	
                                                 Web	
  
Airlines	
                     61%	
          39%	
        Maps/direc9ons	
            52%	
        48%	
  
Cruise	
  Lines	
              0%	
           100%	
       Research	
  Travel	
        25%	
        75%	
  
Ground	
                       14%	
          86%	
        Check	
  travel	
           23%	
        77%	
  
Transporta9on	
                                            reviews	
  
Hotel	
                        31%	
          69%	
        Check	
  travel	
           32%	
        68%	
  
Maps/Naviga9on	
   98%	
                      2%	
         i9nerary	
  

Mul9-­‐category	
              79%	
          21%	
                        Adobe,	
  October	
  2010	
  
travel	
  
Travel	
                       54%	
          46%	
  
Des9na9ons	
  /	
  
Theme	
  Parks	
  
               Nielsen,	
  June	
  2012	
  
                                                                                                                 18
App usage dominates for
top online companies
!   Mobile web has more users
    but time spent on the apps
    vastly outperforms mobile
    web
!   Even brands such as
    Google with mobile web
    focus get much more
    engagement from apps
!   The only exceptions are
    Wikipedia and Microsoft
    because they don’t have
    apps for most services

                                 19
Facebook about HTML5
Mark	
  Zuckerberg:	
  
“We	
  had	
  to	
  start	
  over	
  and	
  rewrite	
  everything	
  to	
  be	
  na9ve.	
  We	
  burned	
  two	
  years.”	
  
“The	
  biggest	
  mistake	
  we	
  made	
  as	
  a	
  company	
  was	
  beTng	
  too	
  much	
  on	
  HTML5,	
  
because	
  it’s	
  just	
  not	
  there	
  yet.	
  ”	
  
“Two	
  years	
  ago,	
  we	
  decided	
  to	
  bet	
  completely	
  on	
  HTML5.	
  We	
  believed	
  that	
  
because	
  it	
  used	
  the	
  same	
  technology	
  as	
  the	
  desktop,	
  we	
  thought	
  it	
  could	
  
improve.	
  But	
  it	
  wasn’t	
  good	
  enough.	
  We	
  realized	
  the	
  only	
  way	
  we	
  could	
  get	
  there	
  
was	
  to	
  go	
  na9ve.”	
  
“We	
  want	
  to	
  build	
  a	
  system	
  that	
  is	
  deeply	
  as	
  possible	
  integrated	
  into	
  every	
  
device.	
  We	
  have	
  three	
  mobile	
  plaZorms:	
  mobile	
  Web,	
  Apple‘s	
  iOS,	
  Android.”	
  
	
  
…but	
  Mobile	
  Web	
  s9ll	
  makes	
  up	
  55%	
  of	
  the	
  traffic	
  to	
  Facebook	
  

                                                                                                                                20
So what does this
mean for HTML5?
!   HTML5 is a great technology evolution for mobile web
!   Hybrid apps (HTML5 code wrapped as native apps like
    current Facebook for Android) can be developed using
    HTML5 with a lower cost than native if you are willing to
    compromise on speed and User Experience
!   If you are not willing to compromise then native is the only
    alternative for now if you want to deliver a great app
    experience
!   HTML5 will continue to improve rapidly but so will native
    apps so therefore they will continue to evolve side by side
    for at least another 3-5 years



                                                                   21
mCommerce
mCommerce is much more than eCommerce on Mobile




                                                   22
mCommerce Trends &
Barriers




!   With current growth rate mobile commerce will still represent a
    small share of total web traffic by 2016
!   5 out of 6 barriers to mobile commerce are user experience related

                                                                      23
Mobile First and App Trends 2012

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Mobile First and App Trends 2012

  • 1. Mobile Trends 2012! Magnus Jern, 2012-09-25
  • 2. Overview Agenda What we want to cover !   About Golden Gekko !   Trends & Insights !   Mobile First !   Responsive Design !   Mobile Web vs Native apps and HTML5 ! mCommerce 2
  • 3. About Golden Gekko Overview and one Case Study 3
  • 4. A team of 140+ people that love and breathe mobile apps/sites. 20+ nationalities across 5 countries. 4
  • 5. More than 150 brands and agencies have put their trust in us. 5
  • 6. Portfolio O2 Priority Moments Priority Moments is a clever new mobile service just for O2 customers. !   It brings you great nearby offers and experiences exclusive to O2, with a handful picked from the best already in the market - from some of the UK’s most well-loved brands. !   Launched in July 2011. !   Native iOS and Android Apps + Mobile Web and backend for offer management !   Over 1m active users Jan 2012 6
  • 9. Start with thinking Mobile-First Reason No. 1 – It’s a fact, mobile is taking over. During 2011−2016 Cisco anticipates that global mobile data traffic will outgrow global fixed data traffic by three times. 9
  • 10. 5 billion+ People who own a mobile phone in the world. 10
  • 11. Overview 11
  • 12. In some countries it is already happening 12
  • 13. Mobile-First Reason No. 2 - Things are changing. 2010 Google adopted mobile first 2011 Luke Wroblewski publishes “Mobile First” 2011 Facebook, eBay, Amazon, Twitter announced mobile as the first priority 2012 Consumer brands such as American Express, Procter & Gamble, Coca Cola adopt Mobile First strategies and some even mobile only such as Path and Instagram 13
  • 14. Mobile-First Reason No. 3 – Mobile is different by nature. Yesterday Today “Go to the computer” “Open a browser (or app)” LOCATION is irrelevant LOCATION is everything TIME is on my side TIME flies U.E. “most content win!” U.E. “Less is more” 14
  • 15. Mobile-First Reason No. 4 – The Cross Platform Challenge 15
  • 17. Time spent on mobile has already surpassed print 17
  • 18. Apps vs Mobile Web?! You need both! %  Traffic   App   Mobile   %  Preferred   App   Mobile   Web   Web   Airlines   61%   39%   Maps/direc9ons   52%   48%   Cruise  Lines   0%   100%   Research  Travel   25%   75%   Ground   14%   86%   Check  travel   23%   77%   Transporta9on   reviews   Hotel   31%   69%   Check  travel   32%   68%   Maps/Naviga9on   98%   2%   i9nerary   Mul9-­‐category   79%   21%   Adobe,  October  2010   travel   Travel   54%   46%   Des9na9ons  /   Theme  Parks   Nielsen,  June  2012   18
  • 19. App usage dominates for top online companies !   Mobile web has more users but time spent on the apps vastly outperforms mobile web !   Even brands such as Google with mobile web focus get much more engagement from apps !   The only exceptions are Wikipedia and Microsoft because they don’t have apps for most services 19
  • 20. Facebook about HTML5 Mark  Zuckerberg:   “We  had  to  start  over  and  rewrite  everything  to  be  na9ve.  We  burned  two  years.”   “The  biggest  mistake  we  made  as  a  company  was  beTng  too  much  on  HTML5,   because  it’s  just  not  there  yet.  ”   “Two  years  ago,  we  decided  to  bet  completely  on  HTML5.  We  believed  that   because  it  used  the  same  technology  as  the  desktop,  we  thought  it  could   improve.  But  it  wasn’t  good  enough.  We  realized  the  only  way  we  could  get  there   was  to  go  na9ve.”   “We  want  to  build  a  system  that  is  deeply  as  possible  integrated  into  every   device.  We  have  three  mobile  plaZorms:  mobile  Web,  Apple‘s  iOS,  Android.”     …but  Mobile  Web  s9ll  makes  up  55%  of  the  traffic  to  Facebook   20
  • 21. So what does this mean for HTML5? !   HTML5 is a great technology evolution for mobile web !   Hybrid apps (HTML5 code wrapped as native apps like current Facebook for Android) can be developed using HTML5 with a lower cost than native if you are willing to compromise on speed and User Experience !   If you are not willing to compromise then native is the only alternative for now if you want to deliver a great app experience !   HTML5 will continue to improve rapidly but so will native apps so therefore they will continue to evolve side by side for at least another 3-5 years 21
  • 22. mCommerce mCommerce is much more than eCommerce on Mobile 22
  • 23. mCommerce Trends & Barriers !   With current growth rate mobile commerce will still represent a small share of total web traffic by 2016 !   5 out of 6 barriers to mobile commerce are user experience related 23