Angel Washington has over 20 years of experience in administrative support. She has worked with federally recognized tribes for 12 years, assisting them with federal policies and grant funding. Her skills include database management, procurement, report generation, customer service, and event coordination. She holds an Associate's degree in Business and is a member of the Muscogee (Creek) Nation.

1. ANGEL MICHELLE WASHINGTON
5763 Harwich Court, #123, Alexandria, VA 22311
(571) 312-3732 Home
(703) 994-5951 Cell
angelwashington2015@gmail.com
QUALIFICATIONS
• 20 plus years in the administrative support field. I have obtained consistent career growth in all facets of
office administration, including, procurement, database management, research, creating publications
including graphics, website content and maintenance, and customer service.
• 12 years of experience working with federally recognized tribes, tribal leaders, executive directors, board
members, and staff while assisting them navigate through federal policies and grant funding.
• Lead on negotiating with vendors, supervise procurement processes to maximize savings for equipment,
shipping materials, and office supplies as well as keeping inventory of stock.
• Liaison between Operations Consultant and vendors to fulfill product receivables, installation, and repairs.
• Ability to communicate orally and in writing, preparing and routing correspondence, including technical,
statistical, and financial reports.
• Strong analytical and problem solving skills; proactive decision maker.
• Skillful at managing databases including imputing data, apply data-gathering methods to collect
information, and generating reports per specific queries.
• Proven ability to handle multiple, competing priorities in an effective and expeditious manner.
• Eager and ambitious to learn new skills with the ability to learn new procedures quickly and efficiently and
apply them effectively.
• Outstanding interpersonal skills that can thrive in a team atmosphere working with staff to plan, set
timelines, priorities, and manage the day-to-day operations of office and complete projects within set
deadlines.
SPECIAL SKILLS
Customer Service Data Gathering and Reports Office Policies and Procedures
Correspondence Handling Events Coordination Confidentiality and Discretion
Procurement of Inventory Travel Arrangements Multi-tasking
Publications with Graphics Calendar Maintenance Telephone Etiquette
TECHNICAL EXPERTISE
Computer and Software: Database Management, Spreadsheets, Desktop Publishing, Graphics, Adobe Acrobat,
Apple iMac Pro Platform, InDesign CS6, Skype for Business, SharePoint, Social Media, Typing Speed 70 wpm
MS Office Suite: Word, Excel, PowerPoint, Publisher, Access, Outlook

2. Office Equipment: Photocopiers, Conference Telephones, Video Conferencing Equipment, Postage Meters,
Binding Equipment, Scanners, Fax, Multi-Line Telephone Systems, Calculators, Shredder
EMPLOYMENT HISTORY
Office Manager, December 2015 – May 2016
CADMUS Group, Inc.
4250 N. Fairfax Drive, Suite 601, Arlington, VA 22203
Supervisor: Kerri Morehart, Vice President, Human Resources, (240) 204-6203, May contact
As Office Manager provide support to a staff of approximately 26 employees. Professionalism, reliability,
organization, welcoming and outgoing demeanor was key to this position. In addition to being the face of the
company and greeting visitors, I managed office operations to ensure efficiency and productivity.
• Answered incoming calls professionally and routed them appropriately.
• Greeted visitors to the office in a cheerful, professional manner.
• Prepared logistics for visitors (i.e., scheduled and set up conference rooms, coordinated teleconferences,
greeted and announced guests to the office, etc.).
• Ensured office common areas, including kitchen and conference rooms, were kept neat and well-stocked.
• Procured all necessary supplies and tracked usage.
• Processed purchase orders with verification, amounts and proper contract codes.
• Manipulated office machines: copiers, scanners, telephones, iPads, and postage meter.
• Sorted incoming mail, handled outgoing mail and packages scheduling pick via FedEx, UPS, and Courier.
• Coordinated weekly/monthly office social activities (e.g. holiday party, birthday celebrations).
• Supported Human Resources with new hire orientation process including greeting, giving office tours,
coordinating orientation, scheduled conference room, and prepared paperwork.
• Controlled confidential document processing and security for the premises.
• Vendor scheduling and overseeing performance while in the premises.
Office Administrator, November 2011 - October 2015
Rock Spring Congregational UCC
5010 Little Falls Road, Arlington, VA 22207
Primary responsibilities were to manage the day-to-day operations of the office using interpersonal skills, fielding
phone calls, receiving vendors, directing visitors, ordering supplies, printing, and filing.
• Managed the RollCall database, updated profiles, ran reports, labels, and directories for 2,214 entries.
• Prepared weekly, monthly, and annual reports from data tracking and reported at weekly staff meetings.
• I used discretion when handling sensitive information regarding pledge monies and personal information.
• Prepared and formatted weekly bulletins using InDesign CS6 desktop publishing software to include

3. graphics.
• Created and posted content to organization’s Facebook pages and Twitter feeds.
• Managed master calendar updates and scheduled meetings, added news and event articles, upload
documents and graphics, created links to embed in publications, and oversaw content for the website.
• Monitored online pledge campaign and provided direction when needed.
• Controlled a vast amount of calendar request and other submissions through Google Chrome email
system.
• Acted as Facilities Coordinator to rent space to non-members, collected payments, key distribution,
coordinated six onsite meeting rooms, setup requests for seating up to 200, seating layouts, and provided
audio visual assistance if needed.
• Produced weekly and monthly publications including graphics to congregation of 335 using online
MailChimp email service.
• Compiled, printed, inserted, labeled and postmarked over 2,000 all congregational letter mailings per year.
• Selected vendors, analyzed costs, supervised purchasing processes to maximize savings for organization.
• Trained and supervised Ambassadors (volunteers) to use the RollCall database, manipulate Microsoft
Word documents, emailing, filing, phone system, Excel spreadsheets, scanning and copying documents,
and distribution of mail.
Administrative Assistant, April 2008 – November 2011
Staffing Now, Inc., Arlington, VA
Program Coordinator, July 2008 – January 2009
SafetyNET, National Mentoring Partnership
1680 Duke Street, Suite 200, Alexandria, VA 22314
As the Program Coordinator, I administered the SafetyNET fingerprint background check program for volunteers to
potentially mentor children. Processed individual fingerprint cards and submit them to the National Center for
Missing and Exploited Children to obtain criminal background checks. On average per month prepared fingerprint
cards for over 1000 Mentor programs.
• Maintained the SafetyNET database and tracked individual volunteer fitness determinations from said
background checks.
• Processed all payments, including checks, credit cards, and prepay accounts.
• Entered data into Microsoft Access payment database and ran payment reports.
• Cross-checked reports for accuracy and submitted to accounting department for payment.
• Scanned checks, saved appropriately following specified filing procedures on network.
• Printed copies and sent payment receipts to programs.
• Provided customer service and technical assistance to programs using SafetyNET.
• Answered inquiries regarding fitness determinations from background checks via telephone and email.
• Tracked new applications for potential SafetyNET programs.
• Researched non-profit status and mentoring programs via the Internet and approved new programs based
on information provided. Upon approval, mailed the programs their welcome packets.

4. • Processed criminal history requests and forwarded to the Federal Bureau of Investigation.
• Adhered to strict confidentiality procedures when handling sensitive personal information.
• Prioritized multiple projects, worked under pressure and met set deadlines.
Administrative Support Specialist, August 2003 – February 2009
National American Indian Housing Council (NAIHC)
900 2
nd
Street, NE, Suite 107, Washington, DC 20002
As the Administrative Support Specialist, I administered the Scholarship Program under Special Projects for over
460 federally recognized tribal grantees to participate in housing training sessions for Executive Directors to
broaden their knowledge of tribal housing operations and management. Monitored Indian Housing Block Grant
(IHBG) funds in excess of $4.6 million under the Native American Housing Assistance and Self-Determination Act
(NAHASDA) of 1996.
• Processed scholarship applications for Special Projects and Leadership Institute classes.
• Provided administrative support to field training staff with emphasis on Special Projects contract task
initiatives.
• Gained rapport and provided customer service to Indian tribes through telephone conversations, email
correspondence, as well as, via fax.
• Approved or denied scholarship applications based on established criteria and grant award amounts.
• Maintained database to track scholarship applications, awards, and remaining tribal funding manipulating
Microsoft Excel spreadsheets and Access.
• Tracked procurement actions and other obligation transactions through existing systems to assure that
funds were properly allocated or obligated.
• Produced statistical data to Directors on a monthly, quarterly and annual basis for inclusion in reports to the
Department of Housing and Urban Development and Board of Directors.
Assisted in the logistics of NAIHC’s Annual Convention with one of the largest having 800 participants, Legislative
Conferences, and Legal Symposiums:
• Gathered, coordinated, copied, collated conference material.
• Packaged and shipped conference and resource materials using FedEx tracking.
• Performed on-site logistics with hotel and staff, confirming receipt of shipped materials, room setup and on-
site registration.
• Calculated scholarship recipients travel expense receipts and charges.
• Periodically assisted with travel arrangements for tribal staff members living in rural areas.
• Traveled extensively to provide logistical support and man the NAIHC trade show booth at conferences.
• Engaged with participants and provided literature, class schedules, and resource material when needed.
Resource Specialist, March 1998 – May 2003

5. Native American Management Services, Inc.
1800 Robert Fulton Drive, Suite 100, Reston, VA 20191
Provided project administrative support on the Child Care and Development Fund Grant for approximately 263
Tribal grantees provided by The Administration for Children and Families, a division of the Department of Health
and Human Services. Contract deliverables included research, data and information collection on Tribal child care
issues using a variety of resources including the Internet.
• Provided technical assistance to Tribal grantees through a toll-free information resource and referral line.
• Answered toll-free customer service calls regarding reporting requirements, obtaining forms, submission
deadlines, child care resources, and federal grant regulations.
• Analyzed request and determined if further information was needed.
• Collected and furnished resources to tribes via email, fax, or by mailing material directly.
• Tracked all technical assistance calls using Microsoft Access software and Microsoft Excel spreadsheets.
• Prepared statistical monthly and annual reports showing percentages of trainings attended.
• Used word processing and data gathering skills to query information from Microsoft Access to generate
reports.
Performed very detail oriented conference logistics including: Meeting with conference staff and setting timelines,
discussion and decision making on giveaway items and marketing materials, design of conference booklet,
graphics, company banner and theme. On-site logistics with hotel and staff, confirming receipt of shipped materials,
room setup and registration:
• Assisted with travel arrangements and monitoring hotel room lists using Excel spreadsheets.
• Preparation and reproduction of resource, handout material and content.
• Coordinated shipping of conference material for approximately 800 participants.
• Negotiated hotel contracts including conference rooms, and banquet arrangements.
• Provided on-site logistics including registration, assisted Speakers with room set up.
ACCOMPLISHMENTS
Selected to U.S. National Women’s Soccer Team
Coached Jr. Varsity and Varsity Girl’s Soccer Team at Wakefield High School
AFFILIATION
Enrolled Full-Blood Member of the Muscogee (Creek) Nation of Oklahoma
Current Secretary, American Indian Society of Washington, DC
Current American Indian Inaugural Ball Committee Member
Launched Native American Travel Online Reservations to Tribes
Board Member, Native American Veteran Association
EDUCATION

6. Associates, in Arts of Business Degree from the University of Phoenix, Axia College.

7. Associates, in Arts of Business Degree from the University of Phoenix, Axia College.