The document discusses Mintzberg's managerial roles and compares the roles of a branch manager in the private sector versus public sector. It outlines the informational, decisional, and interpersonal roles managers play, such as liaising, monitoring, being a spokesperson, handling disturbances, and being a leader. A key difference between the sectors is that the public sector branch manager's roles are more oriented toward understanding and implementing public policies to benefit the government, while the private sector manager's roles are more focused on helping the bank manage profits for the long run by dominating policies and work.

1. MINTZBERG
MANAGERIAL
ROLES
SUBJECT – ORGANISATIONAL BEHAVIOUR

2. DESIGNATION : Branch Manager (Private Sector)
COMPANY : HDFC BANK Ltd.
INFORMATIONAL DECISIONAL INTERPERSONAL
• LIASON
 Maintain Contacts
 Attend Conference
 Contacts outside Unit
• MONITOR
 Market Trends and Changes for
department
 Informed about progress in
department
 Information about customers and
clients
 Learning about new ideas for
department
• SPOKESMAN
 Preside meetings as Representative
 Answer reports on behalf of
department
 Keeping other departments
informed about departmental
activities
 Serving as an Expert to people
outside of department
• ENTREPRENEUR
 Planning and implementing Change
 Initiating Control Change in
department
 Solving Departmental problems by
instituting needed changes
• RESOURCE ALLOCATOR
 Distribute Budget Resource
 Make decisions about tie
parameters for upcoming
parameters
 Prevent loss of resources valued by
department
 Allocate equipment or materials
 Decide programs to provide
resources
• DISTURBANCE HANDLER
 Settle conflicts between
subordinates
 Try to overcome crisis situation
 Choose Alternative strategy in Crisis
• FIGURE HEAD
 Sign legal Documents
 Preside at ceremonial Meetings and
events
 Receive official Visitors
• LEADER
 Evaluate quality of subordinate job
performance
 Integrate subordinate goals with
company`s work requirement
 Keep in touch with subordinates
personal problems
 Allocates manpower to specific task
 Provide guidance and training to
new recruits
 Give feedback and forward
information to subordinates
 Use authority to ensure subordinates
completes task in time

3. DESIGNATION : Branch Manager (Public Sector)
COMPANY : PNB
INFORMATIONAL DECISIONAL INTERPERSONAL
• LIASON
 Maintain Contacts
 Attend Conference
 Contacts outside Unit
• MONITOR
 Market Trends and Changes for
department
 Informed about progress in
department
 Information about customers and
clients
 Learning about new ideas for
department
 Touring facilities for observational
purposes
• SPOKESMAN
 Preside meetings as
Representative
 Answer reports on behalf of
department
 Keeping other departments
informed about departmental
activities
 Serving as an Expert to people
outside of department
• ENTREPRENEUR
 Planning and implementing
Change
 Initiating Control Change in
department
 Solving Departmental problems
by instituting needed changes
• RESOURCE ALLOCATOR
 Distribute Budget Resource
 Make decisions about tie
parameters for upcoming
parameters
 Prevent loss of resources valued
by department
 Allocate equipment or materials
 Decide programs to provide
resources
• DISTURBANCE HANDLER
 Settle conflicts between
subordinates
 Try to overcome crisis situation
 Choose Alternative strategy in
Crisis
• FIGURE HEAD
 Sign legal Documents
 Preside at ceremonial Meetings
and events
 Receive official Visitors
• LEADER
 Evaluate quality of subordinate
job performance
 Integrate subordinate goals with
company`s work requirement
 Keep in touch with subordinates
personal problems
 Allocates manpower to specific
task
 Provide guidance and training to
new recruits
 Give feedback and forward
information to subordinates
 Use authority to ensure
subordinates completes task in
time

4. CONCLUSION (Comparison )
Managerial role to understand public
policies for betterment of government
and bank.
More Government Oriented Policies.
Managerial Role more dominated
toward benefit of bank privately.
Implementing policies and work to help
bank manage profits for long run.