A collection of customer stories from organization's using Microsoft and Microsoft Dynamics products.

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Microsoft
Dynamics
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2. Health food
manufacturer and retailer
delights customers with a
business solution from
Microsoft
“Now when one of our team
members is out with a customers,
they can give them real time
information using the Tablet app. It is
more personal, it is more interactive
and you can share it – and hand it
over to the customer. It is a much
more collaborative experience.”
Gary Smith, COO
Bounce Foods
Easy-to-use tools give end users greater control and reduce
time required to complete tasks
Complete, real-time information available on multiple
devices improves interactions with customers
Cloud deployment decreased implementation time and
helped company get up and running faster
High availability and cloud-based disaster recovery give
management peace of mind
Microsoft business applications and
productivity tools give Bounce
Foods real-time visibility to across
their business and allows
management to see where
resources are needed as projects
unfold. A mobile tablet experience
provides a more personal,
interactive, immediate, and
collaborative customer experience.
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3. Onduline, global roofing
manufacturer, adopts
cloud- based ERP as its
basis for future success
“Our business is not to build IT,
our business is to manufacture
and market roofing solutions.
We want to leverage the cloud
to support growth and to
provide resources which allow
us to respond faster to our
customers.”
Gwendal Meledo, CIO
Onduline
Avoided significant capital expenditure on IT infrastructure
and can adjust costs based upon its real needs
Increased mobility and productivity with the ability to
respond to queries and make decisions while on the move.
Improved integration between applications, all delivered via
a secure and trusted platform
More responsive to the challenges posed by an evolving
business
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4. Young startup North
South Wines has nothing
limiting its growth
because their systems are
as agile as they are.
“Implementing a cloud-based
solution avoids the need to
invest in IT infrastructure, and
it means we have a solution
that can quickly adapt and
scale to projected growth.”
Hamish Gillespie, Finance Director
North South Wines
Needed a user-friendly system for efficient cash
management to be successful as a start up
Employees can quickly pull up information about wine
inventory, helping to delight customers on the spot
Helps staff recognize trends and deliver on those in a timely
fashion
Improved access to all company data wherever it’s needed
to deliver excellent customer service
Their cost-effective system starts
with Microsoft Dynamics NAV and
Office 365 on Microsoft Azure to
allow employees to remain
productive and access
information from virtually
anywhere.
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5. Rubis Energia specializes in
energy niche segments by
identifying opportunities to
attain significant market and
leadership positions.
“The short timeframe made an
on-premises hardware solution
impractical. Opting for a cloud
infrastructure enabled us to
complete the project much
more quickly.”
Ricardo Moreira, CIO
Rubis Energia
Needed a solution that would not only make it easy to migrate
company data, but would offer greater flexibility, and make it
possible to scale out in the future
Provides users with greater control over their own application
reduce dependencies on IT
Easy to use solution that meets the needs of our organization
and the business, one that’s ‘invisible’ in that it doesn’t come
between the user and the end result
Gets peace of mind with Microsoft Azure security and
performance
Rubis Energia Portugal wanted to
migrate from BP’s SAP system to a
simpler and more flexible
enterprise resource planning
(ERP) solution, it opted for a
solution based on Microsoft
Dynamics NAV.
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6. Distributor Improves
Efficiency and Drives Growth
with Microsoft Dynamics
NAV in the Cloud
“I now have a 360-degree
view of the progress of sales,
rather than a blinkered view
that only allows me to react
six weeks later.”
Mark Barfoot, Director
P2P Logistics, UK
Easy-to-use tools give end users greater control and
reduce time required to complete tasks
Cloud deployment decreased implementation time and
helped company get up and running faster
Seamless integration with third-party distribution system
provides 360 degree view of their business
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7. WASH Multifamily
Laundry cleans up with
technology that boosts
efficiency and improves
service levels
“By using a unified suite of
Microsoft software in our
datacenter and in the cloud,
we’ve cut our acquisition systems
integration time in half.”
John Buccola, CIO
WASH Multi-Family Laundry
Systems
Standardized on Microsoft software to gain access to a broad
range of datacenter and desktop software and also cloud
technology
Uses Microsoft Dynamics CRM to manage its customers and
Microsoft Dynamics GP as its core financial software (which
feeds data to Power BI)
Analyzes data from 500,000 washers and dryers and make
fast, fact-based decisions on pricing and service
Moved to cloud computing services wherever possible, to
minimize infrastructure investments and maximize access to
innovation
WASH, founded in 1947, is responsible
for the upkeep of half a million washers
and dryers in 75,000 locations
throughout the United States and
Canada. Five million people do their
laundry every week in a WASH laundry
room. WASH is using Microsoft
solutions to measure company
performance and drive productivity.
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