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Microsoft Cloud for Good
The document outlines the Microsoft Cloud for Good initiative aimed at helping nonprofits leverage technology effectively, showcasing the resources available through TechSoup Canada. It emphasizes the transformation achieved by the Dixie Bloor Neighbourhood Centre through the implementation of Microsoft Office 365, which improved their communication and operations. Additionally, it highlights the comprehensive suite of Microsoft tools that enhance productivity, collaboration, and data security for nonprofits.
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Microsoft Cloud for Good
- 1. Microsoft Cloud for Good broughtto you by
- 2. Hi,We’re from TechSoupCanada. Our mission is to help nonprofits use tech effectively.
- 3. Nonprofits can savemoney on tech products through the Technology Donations Program Register your charity, nonprofit or library to see which products you’re eligible for: www.TechSoupCanada.ca/Getting_Started
- 4. You have accessto free nonprofit tech resources facebook.com/techsoupcanada techsoupcanada.ca/learning_centre techsoupcanada.ca/webinar @techsoupcanada techsoupcanada.ca/blog techsoupcanada.ca/newslettersubscribe
- 5. GoToWebinar Logistics 1 3 2 1.Close/expand GoToWebinar panel 2. Submit a question/comment via Chat 3. View and select your audio You can hear us, but we can’t hear you! Can’t hear? Try turning up your volume or call in Have a question? Use the Q&A box Recording & slides will be available post-webinar Please fill in the post-webinar survey!
- 6. Agenda • Overview ofMicrosoft Modern Non-Profit; Tech for Good & Cloud for Good • Dixie Bloor Neighbourhood Centre’s story • Intro to: • Office 365 • Microsoft Azure • Microsoft Dynamics • Q&A
- 7. Your speakers fortoday Lisa Everett Community Affairs Manager, Microsoft Christina DiAdamo Product Marketing Manager, Office 365 Ahmed Adel Product Marketing Manager, Azure Ronald Chang Product Marketing Manager, Dynamics Lynn Petrushchak Dixie Bloor Neighbourhood Centre Larry Camejo Dixie Bloor Neighbourhood Centre
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- 17. Dixie Bloor NeighbourhoodCentre is a multi-service, non-profit organization serving the East Mississauga area. • Began 29 years ago by members of a local church to pilot Seniors and EarlyYears programs • Expanded to 28 programs funded by all levels of Government, United Way and other Foundations • Accredited by CARF and Certified by Great Places toWork • Programs offered include Conflict Resolution, Employment support, Orientation to Canada in 19 languages,Youth programs and much more • We have over 150 staff, 175 volunteers and operate from 18 locations
- 18. Technology Challenges beforeOffice365 • Outdated, unreliable E-Mail system • Communications and operations silos • Inefficient internal referral processes • Challenges to support clients seamlessly across locations and programs • Absence of centralized collaboration and information sharing systems • Absence of a remote backup and disaster recovery system
- 19. Microsoft Office365 Solutions •Cloud-based Exchange Email • Sharepoint Intranet • Skype for Business • Dynamics CRM • Office 365 Groups andTeams • Onedrive for Business
- 20. • Secure, unifieduser experience across the OutlookWeb App and Desktop App. • Enhanced staff and event coordination via shared Calendars • Sharepoint Intranet supports centralized, agency-wide information sharing • Skype for Business facilitates instant communication across sites and programs • Dynamics CRM workflows have made referrals a seamless process • Case Management with Dynamics CRM coordinates our client experience across programs • Office 365 Groups facilitate increased team communication, collaboration and information sharing • Onedrive for Business provides a secure, encrypted remote backup system The result of Microsoft Office 365 Cloud
- 21. Reinventing Productivity For thedigital transformation
- 22. Digital trends are changingthe way people work Employees work on nearly 2x the number of teams than they did five years ago* 41% employees say mobile business apps are changing the way they work* Information overload wastes 25% of employee time, costing U.S. business $997B each year* 160M customer records leaked* 229 days to detect security infiltration* * Multiple industry sources.
- 23. Reinventing Productivity for thedigital transformation
- 24. Office 365 The mostcomplete, intelligent and secure service for digital work Authoring Word Excel PowerPoint OneNote Mail & Social Outlook Yammer Sites & Content OneDrive SharePoint Delve Chat, Meetings & Voice Microsoft Teams Skype for Business Analytics Power BI MyAnalytics Office 365 Groups Graph Security & Compliance
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- 26. Office 365: Collaboration Designedfor the unique workstyle of every group SharePoint Teams Office 365 ProPlus Yammer Outlook Skype Sites & Content Management Chat-based Workspace Co-Authoring Content Enterprise Social Mail & Calendar Voice, Video & Meetings Complete Collaboration Solution Office 365 addresses the breadth of collaboration needs across your company Integrated Experiences Office 365 Groups and Graph enable integrated experiences that facilitate effective collaboration Security and Compliance Office 365 delivers the security, compliance and manageability required in today’s workplace Office 365 Groups
- 27. Co-author together inreal time in Office applications Store, sync & share files inside or outside your org Find, follow & discover content from anywhere on any device Manage document revisions with integrated feed & version history Receive comments & changes while on the go with notifications Create, share, find content with Office & OneDrive
- 28. Smarter email andcalendaring with Outlook Stay on top of what matters with a focused inbox Share OneDrive files easily as cloud attachments Call attention to critical actions & input with @mentions Go beyond distribution lists with a group inbox & calendar Easy onboarding for new members with full group history
- 29. Text, meet, andcall, across devices, with VoIP & PSTN Reduce travel using audio, HD video & web conferencing Unify your global phone systems with Cloud PBX Reach out to your employees with Skype Meeting Broadcast Engage your customers, using Skype in your web pages & apps Complete cloud communications with Skype
- 30. Chat for today’steams to keep everyone in the know One place for teamwork integrated with Office 365 Security teams trust with SOC 1 and SOC 2 industry compliance Customizable for each team with content and capabilities Microsoft Teams, chat-centered workspace
- 31. Foster open teamdiscussions with the group feed Tap into collective knowledge with search & discovery Crowdsource ideas & share best practices across the org Get the pulse of your company using polls, praise & follows Drive employee engagement with actionable updates & alerts Connect with Yammer, the social network for work
- 32. Modern content, sharing& discovery with SharePoint Access sites & content anywhere with your Intranet in your pocket Manage & collaborate on content with your team Navigate your intranet with intelligent recommendations Create beautiful team sites & publishing sites quickly Automate business processes with Microsoft Flow & PowerApps
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- 34. Outlook, the bestmobile email client Connect to any email account - Exchange Online to Gmail Get a focused inbox that prioritizes important emails Launch & join Skype meetings right from your calendar Enjoy a consistent & familiar experience for calendaring & Office attachments Protect data with Enterprise Mobility + Security Suite
- 35. Be productive anywhere UseWord, Excel, PowerPoint optimized for your phone and tablet Access your documents anywhere as they roam with you Get the best of any screen with Mobile View Stay connected with the broadest suite of mobile collaboration apps Use 3rd party cloud storage with Office 365 integration
- 36. Manage and securemobile productivity Secure work across all platforms with Enterprise Mobility + Security Suite Manage all of your corporate apps and data with Intune Classify, label, encrypt files and data with Azure Information Protection Protect against identity-based attacks with conditional access policies Separate corporate & personal data in Office mobile apps Personal apps Managed apps
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- 38. Insights for everyonewith Power BI Pro & Excel Connect to data from any public, private or corporate source Provide a 360° view of your business with live, visual dashboards Analyze millions of rows of data with Excel in-memory performance Visualize hierarchical, financial and geospatial data with new charts Publish your data from Excel directly to Power BI Pro
- 39. Discover relevant content& people with Delve Surface content based on who you work with & what is trending Find people & expertise with recommendations from Microsoft Graph View personalized content in context & on the go Control visibility of sensitive content with existing permissions
- 40. Create better workhabits with MyAnalytics Insights on the time in meetings for the most impact Track your email read rates & response times Know how you spend your time at work Only you can see your dashboard Set & track goals for time in core work activities
- 41. Powerful presentations withnew design services Create stunning slides in minutes with Designer Navigate your presentation with agility using Zoom Create professional-quality animation in one click with Morph Discover & re-use existing presentations from your co-workers
- 42.
- 43. Built-in enterprise protection Encryptyour data & restrict access using Azure Information Protection Safeguard information with Data Loss Prevention Restrict unauthorized data sharing across apps & devices with Intune Prevent data leaks with support for Windows Information Protection Identify, label, classify, set policies to help protect information
- 44. Protect against advancedthreats Protect your users from external threats with Advanced Threat Protection Provide zero-day protection against malware in attachments & links Gain critical insights into external threats with rich reporting Get alerts of suspicious behavior using Advanced Security Management Share & integrate threat intelligence data across security services
- 45. Compliance Broadest standard support:ISO27018, HIPAA, EU Model Clauses & more Meet compliance obligation for data access with Customer Lockbox Monitor & investigate events related to your data with full audit tracking Reduced cost & risk with in-place intelligent Advanced eDiscovery
- 46. Privacy Customer is theowner of their data We do not mine customer data for advertising purposes Privacy controls enable you to configure your company privacy policies Microsoft advocates for data privacy on behalf of customers Microsoft safeguards customer data with strong contractual commitments
- 47. Transparency Know where yourdata is stored Understand who has access your data & under what circumstances Monitor the state of your service, get historic view of uptime Integrate security events’ feeds into your company security dashboard Gain insight with access to service dashboards & operational reporting
- 48. Threat Intelligence Broad visibilityinto attack trends Billions of data points from Office, Windows & Azure Integrated data from external cyber threat hunters Proactive security policy management Intuitive dashboards with drill-down capabilities
- 49. Advanced Data Governance Leverageintelligence to automate data retention Classify data based on age, type, user, or sensitivity Policy recommendations based on machine learning Apply actions to preserve high value data Purge redundant, obsolete and trivial data
- 50. Admin Service HealthDashboard Richer insights on organization-specific impact Two-way channel to report critical issues User diagnostics to understand end user health In product messaging to keep users productive Guidance on how to optimize your environment
- 51. Office 365 Innovation Office365 Video Cloud PBX SharePoint Online – ‘SharePoint home’ & ‘Site contents’ page redesign Bookings, Planner, Sway Skype for Business for Mac Microsoft Teams MyAnalytics Power BI Pro PowerPoint Designer and Morph Outlook on iOS Outlook on Android Inbox Connectors Universal Office OneDrive sync client Compliance Center/Compliance Search Advanced Security Management Enterprise Mobility + Security Suite Support for Windows Information Protection Threat Intelligence Advanced Data Governance Admin Service Health Dashboard GigJam MileIQ, xRM Workplace Analytics Cortana & Office 365 Office Graph Extensibility Word writing assistant Inking OneNote Universal Outlook Mobile on Office 365 Collaboration IntelligenceMobility Trust
- 52. NP BE NPBP NP E1 NP E3 NP E5 Pricing Donation $2.40 Donation $5.70 $12.60 User Maximum 300 300 Unlimited Unlimited Unlimited Business Class Email and Calendars Exchange Online 50 GB 50 GB 50 GB Unlimited Unlimited Social, Video, Sites, Work Management Yammer, O365 Video, SharePoint Online, Planner New ● New ● New ● New ● ● IM, Online Meetings Skype for Business ● ● ● ● ● Meeting Broadcast Skype for Business New ● New ● ● File Storage, Sharing, Information Discovery OneDrive for Business, Delve ● ● ● ● ● Office Online ● ● ● ● ● Office Client Apps Office 365 ProPlus ● ● ● Archiving, Rights Management, Data Loss Prevention, Encryption New ● ● Office 365 Advanced eDiscovery, Secure Attachments and URLs, Access Control ● End User and Organizational Analytics Power BI Pro, MyAnalytics ● Cloud PBX Skype for Business ● PSTN Conferencing1 Skype for Business ● Enterprise Plan Add-ons PSTN Calling2 Skype for Business +$24 Office 365 Nonprofit Options 1Toll-free and International Dial-out conferencing capabilities will incur additional per minute consumption charges when available. Customers can disable this feature to avoid additional billing. 2$24 includes both International and Domestic calling plans. Domestic only calling plans are available for $12. Tax is included in price in USA. Add-On price to E1 & E3 is $32, which includes Cloud PBX
- 53. Ahmed Adel, MicrosoftCanada
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- 56. 38Azure regions NEWLY ANNOUNCED: France:France Central and France South Korea: Korea Central and Korea South DoD East and Central Achieve global scale, in local regions Trust
- 57. Openness and flexibility Dataand intelligence Trust Application innovation
- 58. Trust Detect and mitigate threats The mosttrusted and compliant cloud Achieve global scale, in local regions
- 59. HIPAA / HITECH Act Moderate JABP-ATO FIPS 140-2 FERPA DoD DISA SRG Level 2 ITAR CJIS GxP 21 CFR Part 11 IRS 1075Section 508 VPAT ISO 27001 SOC 1 Type 2 ISO 27018 CSA STAR Self-Assessment Singapore MTCS UK G-Cloud Australia IRAP/CCSL FISC Japan China DJCP New Zealand GCIO China GB 18030 EU Model Clauses ENISA IAF Argentina PDPA Japan CS Mark Gold SP 800-171 China TRUCS Spain ENS PCI DSS Level 1 CDSA Shared Assessments MPAA Japan My Number Act FACT UK High JAB P-ATO GLBA DoD DISA SRG Level 4 MARS-E FFIEC ISO 27017 SOC 2 Type 2 SOC 3 India MeitY Canada Privacy Laws Privacy Shield ISO 22301 Germany IT Grundschutz workbook Spain DPA CSA STAR Certification CSA STAR Attestation HITRUST IG Toolkit UK Trust The most trusted and compliant cloud GLOBALUSGOVINDUSTRYREGIONAL
- 60. Openness and flexibility Dataand intelligence Trust Application innovation
- 61. Openness and flexibility Buildand run open source solutions Deploy the cloud on-premises Extend on-premises with True Hybrid
- 62.
- 63. Openness and flexibility Dataand intelligence Trust Application innovation
- 64. Build apps faster and easier Delivernative mobile apps seamlessly Manage applications proactively Application innovation
- 65.
- 66.
- 67. Code Repository Backlog Build +Deploy Monitor and improve Automated Testing User Testing User Authentication Push Notifications Cloud and Offline Data Application innovation
- 68. Openness and flexibility Dataand intelligence Trust Application innovation
- 69. Support business strategy with anydata Learn and engage with artificial intelligence Predict and respond proactively Data and intelligence
- 70. Traditional data Web data Big data Dataand intelligence
- 71. Demand forecasting Predictive maintenance Vehicletelemetry ClientsData ML STUDIO API Modeling & APIs Data and intelligence Traditional data Web data Big data
- 72. Litware Insurance Bot Hasjoined the conversation Hi! How can I help you today? Type a message… Interact in personal, natural ways Smart Recommendations, personalization, immersive experiences Infuse processes with intelligence Dynamics CRM Capitalize on hidden insights beyond your data Advanced Analytics, Machine Learning, Data Enrichment Litware Insurance Data and intelligence
- 73. SPEECH Convert spoken audioto text Convert text to spoken audio Extract intent of user Give me directions to the closest ATM Speech-to-Text and Text-to-Speech Service VISION What is in the image? Computer Vision Category People; 1 face Adult / Racy? False / True Dominant colors Accent color KNOWLEDGE Top publications in AI? Knowledge Exploration Service SEARCH Search for ‘cute kittens’ Bing Search LANGUAGE Play today’s Daily Show Natural Language Processing Data and intelligence
- 74. Openness and flexibility Data and intelligence TrustApplication innovation
- 75. Momentum 750 million 194 billion 188billion 340 billion >90% of Fortune 500 use Microsoft Cloud
- 78. Business Applications: Usingdigital engagement platform to differentiate and deliver better engagements
- 79. Customer expectations arechanging… …so we did some research.
- 83. The Cloud levelsthe playing field
- 84. Why should Non-profitscare? Because donor/constituent experience matters now more than ever …and in an increasingly connected world, your reputation is more important than ever. of all internet users are now active on social media 72% of internet users trust consumer opinions posted online 68% of consumers are willing to pay more for a better customer experience 86% of customers have left a brand due to bad customer service 65% It’s what differentiates you It’s how you win and keep customers It’s how you grow your business
- 85. Connect your organization Makebetter decisions Start and grow easily Things to consider when selecting Biz Apps:
- 86. Drive quicker adoptionand reduce training time with the same easy-to-use interface as the Office tools you already know Looks and feels like Office
- 87. Handle business processeslike quotes, orders, invoicing, purchasing, cash management, and reporting, from day one Built in the cloud, Dynamics 365 for Financials is easy to set up and manage Fast from the start
- 88. Gain deeper insights with advancedanalytics Perform ad hoc, customized reporting by analyzing data across multiple dimensions Create custom dashboards for real-time analysis using Microsoft Power BI
- 89. Work where your business takesyou Desktop, laptop, tablet, or phone you get the same powerful capabilities and rich functionality Get one experience that’s consistent and secure across Windows, iOS, and Android
- 90. End-to-end view of yourorganization Centralize data from accounting, sales, purchasing, and inventory to get an accurate view of your business Real-time data updates help you spot trends, prevent issues, and deliver great customer experiences Microsoft Dynamics 365