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Learning from Failure: 

Pattern Causes of Fatal

Incidents in Mines

Mechanical Engineering Safety Seminar

3 August 2016

Michael Quinlan

School of Management, UNSW and Business School
Middlesex University London
The presentation content is as follows

 Background and methods
 Ten pattern causes in mining
 Queensland ISHR/SSHR study
 Observations and some conclusions
 Presentation draws on review of official investigations into 24 fatal
incidents and disasters in mine in 5 countries (Australia, New
Zealand, USA, UK and Canada) 1990 and 2011. Are the repeat or
pattern causes underpinning these events?
 Five countries with similar regulatory regimes and governance
facilitate generalisation as did the number of incidents examined.
 15 involved 3 or more deaths while 9 single fatalities (includes 4
fatal mine incidents in Tasmania). Do the causes vary between
multiple and single fatality incidents?
 Most multiple fatality incidents occurred in coal mines (86%) and
each incident also killed more on average (11 per incident
compared to 6 in metalliferous mines)
 Also examined multiple fatality incidents in other high hazard work
places (shipping, aviation, oil rigs, chemical factories etc) globally
to see if same pattern causes found outside mining.
 Failure can be as instructive as success
 examining series of incidents identifies recurring
causes, why systems fail & how to remedy
 Strategic decision making needs to draw on past
while recognising risk of misinterpretation & change
 Focus on mining but same approach could be used
regarding other industries and types of incidents
 Identified 10 causal pathways to fatal incidents (at
least 3 present in virtually all while majority had 5 or
more – some had all 10)
 More thorough the investigation the more pattern
causes identified
DATE LOCATION INCIDENT
TYPE
FATALITIES
20 SEPTEMBER
1975
KIANGA MINE,
QLD
EXPLOSION 13
16 JULY 1986 MOURA NO.4,
QLD
EXPLOSION 12
8 JULY 1994 MOURA NO.2,
QLD
EXPLOSION 11
14 NOVEMBER
1996
GRETLEY
COL.,NSW
INRUSH 4
30 OCTOBER
2000
CORNWALL
COL.TAS
ROCKFALL 1
6 JUNE 2001 RENISON
MINE, TAS
ROCKFALL 2
DATE LOCATION INCIDENT
TYPE
FATALITIES
5 MAY 2003 RENISON MINE,
TAS
ROCKFALL 1
19 MAY 2004 BHP NEWMAN
WA
HIT BY
MACHINERY
1
25 APRIL 2006 BEACONSFIELD,
TAS
ROCK FALL 1 (2 TRAPPED)
19 MAY 1992 WESTRAY,
CANADA
EXPLOSION 26
19 NOVEMBER
2010
PIKE RIVER, NZ EXPLOSION 27
25 SEPTEMBER
2011
GLEISION COL,
UK
INRUSH 4
DATE LOCATION INCIDENT
TYPE
FATALITIES
7 DECEMBER 1992 NO.3 MINE,VI
USA
EXPLOSION 8
23 SEPTEMBER
2001
NO.5 JWR AL
USA
EXPLOSION 13
2 JANUARY 2006 SAGO MINE WV
USA
EXPLOSION 12
20 MAY 2006 DARBY NO.5 KY
USA
EXPLOSION 5
6 AUGUST 2007 CRANDALL
UTAH US
FALL OF
RIB/FACE
6
5 APRIL 2010 UBB MINE WV
USA
EXPLOSION 29
How and some incidents where contributed
 Failure to provide/maintain plant etc (eg

Westray-ventilation/monitoring/roof bolting)

 Inadequately planned mining methods & failure
to revise (Westray, Crandall Canyon)
 Flawed/misused maps of workings(Gretley)
 Seal design/flaws (Sago & Moura No.2)
 Hydro mining and main ventilator UG (Pike
River)
Note: these are only examples and not exhaustive
How and some incidents where contributed
 Failure to respond to trends in atmospheric
pressure & methane levels (Westray, Pike River)
 Failure to respond to or analyse rockfalls
(Cornwall, Renison & Beaconsfield)
 Failure to respond to prior outbursts (Crandall
Canyon)
 Failure to adequately respond to evidence of
heating (Moura No.2 -note too two prior
disasters)
 Evidence of abnormal water prior to inrush
(Gretley)
How and some incidents where contributed
 Failure to assess risk of inrush (Gretley)
 Failure to properly assess risks prior to
authorising entry (Jim Walter Resources/JWR)
 Failure to do risk assessment following coal
outbursts (Crandall Canyon)
 Failure to undertake comprehensive risk
assessment after major rockfall (Beaconsfield/BG)
 Failure to risk assess hydro mining or UG main
ventilator (Pike River)
How and some incidents where contributed
 Poor system structures/communication & over-
focus on behaviour/minor safety issues (JWR, BG)
 Inadequate training/procedures (Sago & Darby
No.1)
 Failure to maintain safety critical systems –rock

dusting, ventilation, equipment – UBB & Pike R)

 Poor management of contractors/work re-
organisation (Renison, BHPB)
 Poor hazard/risk management systems & worker
feedback mechanisms(BHPB)
How and some incidents where contributed
 Failure to audit critical safety processes (eg
Moura No.2 management of spontaneous
combustion)
 Failure to adopt audit findings (BG)
 No proper OHS audit (Pike River)
How and some incidents where contributed
 Production pressure/cost cutting compromising
safe work practices (Westray, UBB, Pike River) or
use of consultants/in-house technical expertise
(Renison)
 Poor financial state of mine putting miners
‘under the pump’ (Westray, Renison)
 Incentive pay systems encouraging unsafe
practices (Westray & Pike River)
How and some incidents where contributed
 Insufficient/inadequately trained or supervised

inspectors (3 Tas incidents, Sago, Pike River)

 Poor inspection procedures (Crandall, Darby
No.1, JWR) including prior notice (UBB)
 Inadequate/poorly targeted enforcement

(Westray, Gretley, Sago, UBB, Pike River)

 Flaws in Legislation - standards, reporting
requirements, sanctions, worker rights (3 Tas,
Pike River, UBB & other US disasters)
How and some incidents where contributed
 Evidence of significant level of serious concerns
(Cornwall, BG, UBB)
 worker/supervisors raised concerns but were
ignored (Cornwall, BG)
 Note: this matter seldom seems to be explored in
the course of most investigations (BG & UBB
exceptional in that interviewed large numbers of
miners and even family members)
How and some incidents where contributed
 Prolonged/bitter struggle over unionisation
(Westray, BG) or non-union mine (UBB)
 Inadequate input mechanisms (Ctees & HSRs) &
poor response to workers raising safety issues
(BG, BHPB)
 Poor management communication processes
(Moura No.2)
 Poor management response to worker,
supervisor and union concerns (Pike River)
How and some incidents where contributed
 Flaws in emergency procedures, maps or training
(Darby No.1, Sago)
 Poor safety management makes rescue more
dangerous (Crandall, BG)
 Poor inspectorate/Mine Rescue Brigade rescue
procedures or resources (Moura No.2, Sago,
Crandall)
 No second egress (Pike River)
 Examined 1165 MI, ISHR & SSHR inspection reports for 19
mines (7 ug & 12 o/c) 1984-2013 (75% since 2000)
 MI 605 (52%); ISHR 473 (41%); SSHR 50 (4%)
 Electronic recording and exchange of all inspections,
reports etc by MI, SSHR, ISHR very important
 Also interviewed ISHRs & SSHRs at 13 of mines, and
senior mines inspector
 Both MI & ISHR/SSHR inspections focused on serious
hazards (ie fatality risks)
 >90% of ISHR/SSHR reports dealt with at least one fatality
risk (many more than one)
 Also strong emphasis on HPIs and incident investigation
90
100
80
70
60
0
10
20
30
40
50
%
At least one Inrush / Fire / explosion Outburst Rockfall Entrapment Machinery Electrocution Falls
fatal risk inundation
ISHR MI SSHR
 No evidence ISHR/SSHR reports dealt with anything
but safety & sparing use of suspension powers (24
SSHR reports & 3 SSHR – all but 1 related to fatal
risks/exception was bullying case)
 54% of ISHR reports examined documents as well as
physical (MI 50% and SSHR around 20%)
 Evidence of system corrosion at some mines &
suspensions to prevent serious incidents – in some
cases management suspended operations, other
cases MI,ISHR,SSHR
 Overall good relationship between MI & SSHR &
ISHR/strong complementary roles (little
disagreement re suspension)
 Some issues re SSHR presence & management
turnover
 Pattern flaws provide reference point for
◦ Assessing regulation/identifying gaps
◦ Informing inspection practices & incident investigation
(eg Pike River, Gleision colliery)
◦	 Evaluating regulatory regimes
 Guidance on & auditing of systems and risk assessment
 Prescription re well known hazards (systems/risk

management & prescription balance)

 Vigorous reporting of any safety critical deviations
 Strengthening auditing requirements
 Strengthening regulatory oversight
 Providing/facilitating meaningful worker input
 These pattern causes help to explain fatal incidents in high hazard
workplaces & focusing on them would minimise fatalities
 Safety ‘culture’ was not a pattern cause rather symptom of failure in
OHS management regime and priorities
 Systems as hierarchies of control that corrode over time & better
suited to routine risk?
 Pattern causes apply to both single fatalities and multiple fatalities
(both low frequency/high impact events)
 Changes to work organisation like subcontracting can weaken
 Clear lessons in terms regulation but battle to implement these in
wealthy democratic countries & largely ignored in newly
industrialising countries
 Mining has over 200 years experience to learn from and help other
high hazard industries.
 Must ask why lessons from past failures lost/forgotten or not kept?
 Qld and NSW learned important lessons from 1990s disasters & since
regulatory reforms no disasters notwithstanding industry expansion &
adjudged world’s best practice regulation by Pike River RC
 Reforms recognised number of pattern causes including the need for
comprehensive and rigorously audited management of all major
hazards, clear requirements re known hazards/controls, well-
resourced proactive inspectorate, and strong worker input.
 Important package as is mutually reinforcing with multiple feedback
loops (internal company, inspectors, safety reps/union) to identify
failures/ensure constructive dialogue (potential for different views is
critical
 Need to remain vigilant about sustaining these key elements and the
ever-present risk of corrosion of even robust regimes
 Actually entering dangerous period
◦	 Downturn/job insecurity and industry/corporate restructuring
◦	 Length of time since last disaster
◦	 Complacency/over-confidence that paperwork systems reflect 

actual practices

◦	 Increased use of subcontractors requires ongoing oversight
◦	 Must ensure key roles and ‘eyes’ get trained and encouraged to
speak out/identify problems
◦	 Queensland study found disturbing incidents where down to very
last line of defence but for late intervention
 Need reactivated attention from all or history will repeat – degree of
unease essential
 M. Quinlan (2014), Ten Pathways to Death and Disaster:
Learning from fatal incidents in mines and other high
hazard workplaces, Federation Press, Sydney.
 Hopkins, A. & Maslen, S. (2015) Risky rewards: how
company bonuses affect safety, Ashgate, Farnham, Surrey.
 Walters, D. Wadsworth, E. Johnstone, R. & Quinlan, M.
(2014) A study of the role of workers’ representatives in
health and safety arrangements in coal mines in
Queensland, Report prepared with support of the CFMEU,

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Michael Quinlan: Learning from Failure: Pattern Causes of Fatal Incidents in Mines

  • 1. Learning from Failure: Pattern Causes of Fatal Incidents in Mines Mechanical Engineering Safety Seminar 3 August 2016 Michael Quinlan School of Management, UNSW and Business School Middlesex University London
  • 2. The presentation content is as follows  Background and methods  Ten pattern causes in mining  Queensland ISHR/SSHR study  Observations and some conclusions
  • 3.  Presentation draws on review of official investigations into 24 fatal incidents and disasters in mine in 5 countries (Australia, New Zealand, USA, UK and Canada) 1990 and 2011. Are the repeat or pattern causes underpinning these events?  Five countries with similar regulatory regimes and governance facilitate generalisation as did the number of incidents examined.  15 involved 3 or more deaths while 9 single fatalities (includes 4 fatal mine incidents in Tasmania). Do the causes vary between multiple and single fatality incidents?  Most multiple fatality incidents occurred in coal mines (86%) and each incident also killed more on average (11 per incident compared to 6 in metalliferous mines)  Also examined multiple fatality incidents in other high hazard work places (shipping, aviation, oil rigs, chemical factories etc) globally to see if same pattern causes found outside mining.
  • 4.  Failure can be as instructive as success  examining series of incidents identifies recurring causes, why systems fail & how to remedy  Strategic decision making needs to draw on past while recognising risk of misinterpretation & change  Focus on mining but same approach could be used regarding other industries and types of incidents  Identified 10 causal pathways to fatal incidents (at least 3 present in virtually all while majority had 5 or more – some had all 10)  More thorough the investigation the more pattern causes identified
  • 5. DATE LOCATION INCIDENT TYPE FATALITIES 20 SEPTEMBER 1975 KIANGA MINE, QLD EXPLOSION 13 16 JULY 1986 MOURA NO.4, QLD EXPLOSION 12 8 JULY 1994 MOURA NO.2, QLD EXPLOSION 11 14 NOVEMBER 1996 GRETLEY COL.,NSW INRUSH 4 30 OCTOBER 2000 CORNWALL COL.TAS ROCKFALL 1 6 JUNE 2001 RENISON MINE, TAS ROCKFALL 2
  • 6. DATE LOCATION INCIDENT TYPE FATALITIES 5 MAY 2003 RENISON MINE, TAS ROCKFALL 1 19 MAY 2004 BHP NEWMAN WA HIT BY MACHINERY 1 25 APRIL 2006 BEACONSFIELD, TAS ROCK FALL 1 (2 TRAPPED) 19 MAY 1992 WESTRAY, CANADA EXPLOSION 26 19 NOVEMBER 2010 PIKE RIVER, NZ EXPLOSION 27 25 SEPTEMBER 2011 GLEISION COL, UK INRUSH 4
  • 7. DATE LOCATION INCIDENT TYPE FATALITIES 7 DECEMBER 1992 NO.3 MINE,VI USA EXPLOSION 8 23 SEPTEMBER 2001 NO.5 JWR AL USA EXPLOSION 13 2 JANUARY 2006 SAGO MINE WV USA EXPLOSION 12 20 MAY 2006 DARBY NO.5 KY USA EXPLOSION 5 6 AUGUST 2007 CRANDALL UTAH US FALL OF RIB/FACE 6 5 APRIL 2010 UBB MINE WV USA EXPLOSION 29
  • 8. How and some incidents where contributed  Failure to provide/maintain plant etc (eg Westray-ventilation/monitoring/roof bolting)  Inadequately planned mining methods & failure to revise (Westray, Crandall Canyon)  Flawed/misused maps of workings(Gretley)  Seal design/flaws (Sago & Moura No.2)  Hydro mining and main ventilator UG (Pike River) Note: these are only examples and not exhaustive
  • 9. How and some incidents where contributed  Failure to respond to trends in atmospheric pressure & methane levels (Westray, Pike River)  Failure to respond to or analyse rockfalls (Cornwall, Renison & Beaconsfield)  Failure to respond to prior outbursts (Crandall Canyon)  Failure to adequately respond to evidence of heating (Moura No.2 -note too two prior disasters)  Evidence of abnormal water prior to inrush (Gretley)
  • 10. How and some incidents where contributed  Failure to assess risk of inrush (Gretley)  Failure to properly assess risks prior to authorising entry (Jim Walter Resources/JWR)  Failure to do risk assessment following coal outbursts (Crandall Canyon)  Failure to undertake comprehensive risk assessment after major rockfall (Beaconsfield/BG)  Failure to risk assess hydro mining or UG main ventilator (Pike River)
  • 11. How and some incidents where contributed  Poor system structures/communication & over- focus on behaviour/minor safety issues (JWR, BG)  Inadequate training/procedures (Sago & Darby No.1)  Failure to maintain safety critical systems –rock dusting, ventilation, equipment – UBB & Pike R)  Poor management of contractors/work re- organisation (Renison, BHPB)  Poor hazard/risk management systems & worker feedback mechanisms(BHPB)
  • 12. How and some incidents where contributed  Failure to audit critical safety processes (eg Moura No.2 management of spontaneous combustion)  Failure to adopt audit findings (BG)  No proper OHS audit (Pike River)
  • 13. How and some incidents where contributed  Production pressure/cost cutting compromising safe work practices (Westray, UBB, Pike River) or use of consultants/in-house technical expertise (Renison)  Poor financial state of mine putting miners ‘under the pump’ (Westray, Renison)  Incentive pay systems encouraging unsafe practices (Westray & Pike River)
  • 14. How and some incidents where contributed  Insufficient/inadequately trained or supervised inspectors (3 Tas incidents, Sago, Pike River)  Poor inspection procedures (Crandall, Darby No.1, JWR) including prior notice (UBB)  Inadequate/poorly targeted enforcement (Westray, Gretley, Sago, UBB, Pike River)  Flaws in Legislation - standards, reporting requirements, sanctions, worker rights (3 Tas, Pike River, UBB & other US disasters)
  • 15. How and some incidents where contributed  Evidence of significant level of serious concerns (Cornwall, BG, UBB)  worker/supervisors raised concerns but were ignored (Cornwall, BG)  Note: this matter seldom seems to be explored in the course of most investigations (BG & UBB exceptional in that interviewed large numbers of miners and even family members)
  • 16. How and some incidents where contributed  Prolonged/bitter struggle over unionisation (Westray, BG) or non-union mine (UBB)  Inadequate input mechanisms (Ctees & HSRs) & poor response to workers raising safety issues (BG, BHPB)  Poor management communication processes (Moura No.2)  Poor management response to worker, supervisor and union concerns (Pike River)
  • 17. How and some incidents where contributed  Flaws in emergency procedures, maps or training (Darby No.1, Sago)  Poor safety management makes rescue more dangerous (Crandall, BG)  Poor inspectorate/Mine Rescue Brigade rescue procedures or resources (Moura No.2, Sago, Crandall)  No second egress (Pike River)
  • 18.  Examined 1165 MI, ISHR & SSHR inspection reports for 19 mines (7 ug & 12 o/c) 1984-2013 (75% since 2000)  MI 605 (52%); ISHR 473 (41%); SSHR 50 (4%)  Electronic recording and exchange of all inspections, reports etc by MI, SSHR, ISHR very important  Also interviewed ISHRs & SSHRs at 13 of mines, and senior mines inspector  Both MI & ISHR/SSHR inspections focused on serious hazards (ie fatality risks)  >90% of ISHR/SSHR reports dealt with at least one fatality risk (many more than one)  Also strong emphasis on HPIs and incident investigation
  • 19. 90 100 80 70 60 0 10 20 30 40 50 % At least one Inrush / Fire / explosion Outburst Rockfall Entrapment Machinery Electrocution Falls fatal risk inundation ISHR MI SSHR
  • 20.  No evidence ISHR/SSHR reports dealt with anything but safety & sparing use of suspension powers (24 SSHR reports & 3 SSHR – all but 1 related to fatal risks/exception was bullying case)  54% of ISHR reports examined documents as well as physical (MI 50% and SSHR around 20%)  Evidence of system corrosion at some mines & suspensions to prevent serious incidents – in some cases management suspended operations, other cases MI,ISHR,SSHR  Overall good relationship between MI & SSHR & ISHR/strong complementary roles (little disagreement re suspension)  Some issues re SSHR presence & management turnover
  • 21.  Pattern flaws provide reference point for ◦ Assessing regulation/identifying gaps ◦ Informing inspection practices & incident investigation (eg Pike River, Gleision colliery) ◦ Evaluating regulatory regimes  Guidance on & auditing of systems and risk assessment  Prescription re well known hazards (systems/risk management & prescription balance)  Vigorous reporting of any safety critical deviations  Strengthening auditing requirements  Strengthening regulatory oversight  Providing/facilitating meaningful worker input
  • 22.  These pattern causes help to explain fatal incidents in high hazard workplaces & focusing on them would minimise fatalities  Safety ‘culture’ was not a pattern cause rather symptom of failure in OHS management regime and priorities  Systems as hierarchies of control that corrode over time & better suited to routine risk?  Pattern causes apply to both single fatalities and multiple fatalities (both low frequency/high impact events)  Changes to work organisation like subcontracting can weaken  Clear lessons in terms regulation but battle to implement these in wealthy democratic countries & largely ignored in newly industrialising countries
  • 23.  Mining has over 200 years experience to learn from and help other high hazard industries.  Must ask why lessons from past failures lost/forgotten or not kept?  Qld and NSW learned important lessons from 1990s disasters & since regulatory reforms no disasters notwithstanding industry expansion & adjudged world’s best practice regulation by Pike River RC  Reforms recognised number of pattern causes including the need for comprehensive and rigorously audited management of all major hazards, clear requirements re known hazards/controls, well- resourced proactive inspectorate, and strong worker input.  Important package as is mutually reinforcing with multiple feedback loops (internal company, inspectors, safety reps/union) to identify failures/ensure constructive dialogue (potential for different views is critical
  • 24.  Need to remain vigilant about sustaining these key elements and the ever-present risk of corrosion of even robust regimes  Actually entering dangerous period ◦ Downturn/job insecurity and industry/corporate restructuring ◦ Length of time since last disaster ◦ Complacency/over-confidence that paperwork systems reflect actual practices ◦ Increased use of subcontractors requires ongoing oversight ◦ Must ensure key roles and ‘eyes’ get trained and encouraged to speak out/identify problems ◦ Queensland study found disturbing incidents where down to very last line of defence but for late intervention  Need reactivated attention from all or history will repeat – degree of unease essential
  • 25.  M. Quinlan (2014), Ten Pathways to Death and Disaster: Learning from fatal incidents in mines and other high hazard workplaces, Federation Press, Sydney.  Hopkins, A. & Maslen, S. (2015) Risky rewards: how company bonuses affect safety, Ashgate, Farnham, Surrey.  Walters, D. Wadsworth, E. Johnstone, R. & Quinlan, M. (2014) A study of the role of workers’ representatives in health and safety arrangements in coal mines in Queensland, Report prepared with support of the CFMEU,