SlideShare a Scribd company logo
Jon Boyes
Employability and Graduate Development
HR SPOT
www.hrspot.co.in | www.onlinehrspot.com
Kolkata | Bhubaneswar | Online
Best HR Practice Award
Best HR Practice Award
Best HR Practice Award
Special Achievement Award
Star Greenbelt of East (Six Sigma)
Best HR Professional Award
HR Champion Award
AWARDS & ACCOLADES
ISO 9001:2015 Certified Company
www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards
HR Analytics
HUMAN RESOURCE MANAGEMENT
HR ANALYTICS
www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards
HR Analytics
HR Analytics
Recruitment Analytics
www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards
HR Analytics
“To hire someone for the ______________ department we typically
start with ______________ qualified candidates. On average, we’ll
make ______________ calls and ______________ on-site interviews.
It will be ______________ days from opening the job until an offer is
made and accepted.”
What it takes to make a successful hire
Fill in the Blanks:
www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards
HR Analytics
HR Analytics
Recruitment Metrics
www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards
HR Analytics
Purpose :
• Indicates how the recruitment team is performing.
• If the recruiting team takes too long time that means talent are lacking.
TIME TO HIRE
Formula :
• Start date – Date of first interview
• Start date – Date of Joining
• Date of first interview - Date of Joining
Example :
Date of first interview : March 10
Date of Joining : May 10
Time to hire : 60 days
www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards
HR Analytics
Purpose :
• How many candidates a business must process in order to produce one hire.
• How much time & money is required to recruit each candidate.
Formula :
Example :
RECRUITMENT FUNNEL EFFECTIVENESS
x 100Selection Ratio = Number of hired candidates
Number of candidates applied
Application Hired Effectiveness Performance
Employee Referral 10 4 10% Good
Job Portals 50 25 50% Poor
Social Media 20 6 30% Average
** Performance of employee referral is GOOD. Employee Referral Effectiveness should be
increased more.
www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards
HR Analytics
Purpose :
To calculate the total recruitment cost invested on each hiring on a yearly or bi-yearly basis.
Formula :
Example :
Total Internal Cost : 100000
Total External cost : 200000
Total Cost : 300000
Total no of Hire : 50
Cost per hire : 300000/50 = Rs. 6000 per hire
COST PER HIRE
Cost Per Hire =
Total internal & external recruitment cost
Total Number of hires
x 100
www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards
HR Analytics
Purpose :
• Sourcing channel quality can be measured.
• Both direct and indirect costs of bad hire can be assessed.
Formula :
Example :
Total No of Hired
Candidate : 350
** Need to focus on the Source of 120 candidate with good performance
QUALITY OF HIRE
Success Ratio =
Number of hired candidates considered satisfactory
Total Number of candidates hired
x 100
Performance No of Candidate Effectiveness
Good 120 120/350 = 34%
Average 80 80/350= 23%
Poor 150 150/350= 43%
www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards
HR Analytics
Purpose :
• Whether benefits and culture are in sync with what candidates want.
• A high rate of rejection indicates the problems related to salary issue/benefits issue/terms
& conditions related issue etc.
Formula :
Example :
Total no of openings: 15
No of Applicants :1000
No of candidate got selected & offer rolled: 20
Out of 20 offer,
Offer Accepted : 12 | Offer Acceptance Rate : 12/20*100 = 60%
Offer Rejected : 8 | Offer Rejection Rate : 8/20*100 = 40%
**10 -15% of Rejection is common as per industry standard
OFFER ACCEPTANCE RATIO
Number of offers accepted
Total Number of offers made
x 100Offer Acceptance Rate =
www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards
HR Analytics
Purpose :
• To determine where and when the organization has risk of losing talent that it doesn’t want
to lose, and to determine how to mitigate that risk.
Example :
Average no of employees in 1year: (Beginning & end of 1year) 270 + 30 = 300 | 300 / 2 = 150
Number of employees left : 30
Attrition Rate : 30 / 150 * 100 = 20%
20% is the first year attrition rate.
FIRST YEAR ATTRITION RATE
Number of employee left in 1year
Average actual number of employees in 1 year
Formula :
x 100
www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards
HR Analytics
Purpose :
To determine how many roles had open and the number of referrals have interviewed and
found qualified.
Example :
No of opening : 10
Candidates got hired through Employee Referral : 5
Employee Referral Success Rate : 5/10*100 = 50%
EMPLOYEE REFERRAL RATE
Formula :
Number of referrals
Number of open jobs
Employee Referral Program Success = x 100
www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards
HR Analytics
Purpose :
• Applicants per job opening gauges the job’s popularity.
• Helps to optimize talent acquisition strategy to attract relevant talent.
Example :
APPLICANTS PER OPENING
Recruitment
Funnel :
Applications - 1000
Screened - 700
1st Interview - 400
2nd Interview - 100
Final - 10
Joined - 5
5 opening = 1000 applications
1 opening = 1000/5 = 2000 applications
www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards
HR Analytics
Purpose :
• Shares number of positions can be applied to specific departments or to the organization.
• A high percentage indicates high demand for fast growth or low labor supply
Total Vacancy : 700
Current % of
open position :
47%
PERCENTAGE OF OPEN POSITION
Formula :
No of Emp
joined
No of
emp left
No of open position % of open positon
Day 1 25 0 675 (700-25) 675/700 = 96%
Day 2 50 0 625 (675-50) 625/700 = 89%
Day 3 300 5 325 (625-300) 325/700 = 46%
Day 4 0 0 325 (325-0) +5 = 330 330/700 = 47%
www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards
HR Analytics
Purpose :
• To calculate the cost efficiency of different sourcing channels.
• To identify highest & lowest cost source
• To prescribe which source to focus more
SOURCING CHANNEL COST
No of Hire Source Cost %of Cost Cost per hire
30 Job Portal 200000 200000/600000*100
= 33%
200000/30hire
=6667
20 Consultancy 250000 250000/600000*100
= 42%
250000/20hire
=12500
10 Employee
referral
500000 500000/600000*100
= 8%
500000/10hire
=50000
45 Campus drive 100000 100000/600000*100
= 17%
100000/45hire
=2222
Total Cost 600000
www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards
HR Analytics
HR Metrics
Recruitment
Class Activity
www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards
HR Analytics
Java
Developer
Web
Designer
Business
Analyst
PHP
Developer
Technical
Associate
Business
Developer
Position
opened on:
Feb 18, 2020 Apr 10, 2020 Jan 15, 2020 Feb 20, 2020 Mar 05,
2020
Mar 11,
2020
No of
Position:
5 3 1 2 4 2
Total
Interview :
18 12 6 5 10 8
Candidate
Rejected :
14 8 `5 2 7 6
Shortlisted: 4 4 1 3 3 2
Candidate
Selected :
3 2 1 2 2 2
Current
Status :
2 Positions
Open
1 Positions
Open
Closed in
Mar 10,
2020
Closed in
Apr 28, 2020
2 Positions
Open
May 13,
2020
www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards
HR Analytics
Java
Developer
Web
Designer
Business
Analyst
PHP
Developer
Technical
Associate
Business
Developer
Total
Interview :
18 12 6 5 10 8
Job Portal : 3 3 1 0 2 2
Employee
Referral:
4 3 3 2 3 1
LinkedIn : 5 3 2 2 1 2
Social
Media :
3 2 0 0 3 1
Manpower
Agency :
3 1 0 1 1 2
Portal Cost Employee Ref
Bonus
LinkedIn
Premium Cost
Social Media
(Boosting) Cost
Agency Charges
200000 2000 per joining 50000 15000 8.33% of the CTC
www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards
HR Analytics
Java
Developer
Web
Designer
Business
Analyst
PHP
Developer
Technical
Associate
Business
Developer
Position
Selected:
3 2 1 2 2 2
Job Portal : 1 1
Employee
Referral:
2 1 1 1
LinkedIn : 1 1 1 1
Social
Media :
Manpower
Agency :
1
Java Developer Web Designer Business Analyst PHP Developer Technical
Associate/BD
240000 216000 300000 324000 264000
www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards
HR Analytics
Descriptive Analysis Predictive Analysis
• Average Closing TAT
• Average Cost Per Selection
• Most Effective Source
• Employee Referral Rate
• Applicant per Opening
• Percentage of Open Position
• Sourcing Channel Cost
• Identify Top 3 issues
• Prescribe your suggestion to resolve
them
• How to reduce recruitment cost
Activity :
www.hrspot.co.in/www.onlinehrspot.com
Registered Office | 146 Bacharpara Road
No-2, Thakurpukur
Kolkata, West Bengal-700063
Kolkata | Bhubaneswar | Online
 +91-8335844414 | +91-8479908067
 knowledge@hrspot.co.in | campus@hrspot.co.in

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Metrics on recruitment

  • 1. Jon Boyes Employability and Graduate Development HR SPOT www.hrspot.co.in | www.onlinehrspot.com Kolkata | Bhubaneswar | Online Best HR Practice Award Best HR Practice Award Best HR Practice Award Special Achievement Award Star Greenbelt of East (Six Sigma) Best HR Professional Award HR Champion Award AWARDS & ACCOLADES ISO 9001:2015 Certified Company
  • 2. www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards HR Analytics HUMAN RESOURCE MANAGEMENT HR ANALYTICS
  • 3. www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards HR Analytics HR Analytics Recruitment Analytics
  • 4. www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards HR Analytics “To hire someone for the ______________ department we typically start with ______________ qualified candidates. On average, we’ll make ______________ calls and ______________ on-site interviews. It will be ______________ days from opening the job until an offer is made and accepted.” What it takes to make a successful hire Fill in the Blanks:
  • 5. www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards HR Analytics HR Analytics Recruitment Metrics
  • 6. www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards HR Analytics Purpose : • Indicates how the recruitment team is performing. • If the recruiting team takes too long time that means talent are lacking. TIME TO HIRE Formula : • Start date – Date of first interview • Start date – Date of Joining • Date of first interview - Date of Joining Example : Date of first interview : March 10 Date of Joining : May 10 Time to hire : 60 days
  • 7. www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards HR Analytics Purpose : • How many candidates a business must process in order to produce one hire. • How much time & money is required to recruit each candidate. Formula : Example : RECRUITMENT FUNNEL EFFECTIVENESS x 100Selection Ratio = Number of hired candidates Number of candidates applied Application Hired Effectiveness Performance Employee Referral 10 4 10% Good Job Portals 50 25 50% Poor Social Media 20 6 30% Average ** Performance of employee referral is GOOD. Employee Referral Effectiveness should be increased more.
  • 8. www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards HR Analytics Purpose : To calculate the total recruitment cost invested on each hiring on a yearly or bi-yearly basis. Formula : Example : Total Internal Cost : 100000 Total External cost : 200000 Total Cost : 300000 Total no of Hire : 50 Cost per hire : 300000/50 = Rs. 6000 per hire COST PER HIRE Cost Per Hire = Total internal & external recruitment cost Total Number of hires x 100
  • 9. www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards HR Analytics Purpose : • Sourcing channel quality can be measured. • Both direct and indirect costs of bad hire can be assessed. Formula : Example : Total No of Hired Candidate : 350 ** Need to focus on the Source of 120 candidate with good performance QUALITY OF HIRE Success Ratio = Number of hired candidates considered satisfactory Total Number of candidates hired x 100 Performance No of Candidate Effectiveness Good 120 120/350 = 34% Average 80 80/350= 23% Poor 150 150/350= 43%
  • 10. www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards HR Analytics Purpose : • Whether benefits and culture are in sync with what candidates want. • A high rate of rejection indicates the problems related to salary issue/benefits issue/terms & conditions related issue etc. Formula : Example : Total no of openings: 15 No of Applicants :1000 No of candidate got selected & offer rolled: 20 Out of 20 offer, Offer Accepted : 12 | Offer Acceptance Rate : 12/20*100 = 60% Offer Rejected : 8 | Offer Rejection Rate : 8/20*100 = 40% **10 -15% of Rejection is common as per industry standard OFFER ACCEPTANCE RATIO Number of offers accepted Total Number of offers made x 100Offer Acceptance Rate =
  • 11. www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards HR Analytics Purpose : • To determine where and when the organization has risk of losing talent that it doesn’t want to lose, and to determine how to mitigate that risk. Example : Average no of employees in 1year: (Beginning & end of 1year) 270 + 30 = 300 | 300 / 2 = 150 Number of employees left : 30 Attrition Rate : 30 / 150 * 100 = 20% 20% is the first year attrition rate. FIRST YEAR ATTRITION RATE Number of employee left in 1year Average actual number of employees in 1 year Formula : x 100
  • 12. www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards HR Analytics Purpose : To determine how many roles had open and the number of referrals have interviewed and found qualified. Example : No of opening : 10 Candidates got hired through Employee Referral : 5 Employee Referral Success Rate : 5/10*100 = 50% EMPLOYEE REFERRAL RATE Formula : Number of referrals Number of open jobs Employee Referral Program Success = x 100
  • 13. www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards HR Analytics Purpose : • Applicants per job opening gauges the job’s popularity. • Helps to optimize talent acquisition strategy to attract relevant talent. Example : APPLICANTS PER OPENING Recruitment Funnel : Applications - 1000 Screened - 700 1st Interview - 400 2nd Interview - 100 Final - 10 Joined - 5 5 opening = 1000 applications 1 opening = 1000/5 = 2000 applications
  • 14. www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards HR Analytics Purpose : • Shares number of positions can be applied to specific departments or to the organization. • A high percentage indicates high demand for fast growth or low labor supply Total Vacancy : 700 Current % of open position : 47% PERCENTAGE OF OPEN POSITION Formula : No of Emp joined No of emp left No of open position % of open positon Day 1 25 0 675 (700-25) 675/700 = 96% Day 2 50 0 625 (675-50) 625/700 = 89% Day 3 300 5 325 (625-300) 325/700 = 46% Day 4 0 0 325 (325-0) +5 = 330 330/700 = 47%
  • 15. www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards HR Analytics Purpose : • To calculate the cost efficiency of different sourcing channels. • To identify highest & lowest cost source • To prescribe which source to focus more SOURCING CHANNEL COST No of Hire Source Cost %of Cost Cost per hire 30 Job Portal 200000 200000/600000*100 = 33% 200000/30hire =6667 20 Consultancy 250000 250000/600000*100 = 42% 250000/20hire =12500 10 Employee referral 500000 500000/600000*100 = 8% 500000/10hire =50000 45 Campus drive 100000 100000/600000*100 = 17% 100000/45hire =2222 Total Cost 600000
  • 16. www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards HR Analytics HR Metrics Recruitment Class Activity
  • 17. www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards HR Analytics Java Developer Web Designer Business Analyst PHP Developer Technical Associate Business Developer Position opened on: Feb 18, 2020 Apr 10, 2020 Jan 15, 2020 Feb 20, 2020 Mar 05, 2020 Mar 11, 2020 No of Position: 5 3 1 2 4 2 Total Interview : 18 12 6 5 10 8 Candidate Rejected : 14 8 `5 2 7 6 Shortlisted: 4 4 1 3 3 2 Candidate Selected : 3 2 1 2 2 2 Current Status : 2 Positions Open 1 Positions Open Closed in Mar 10, 2020 Closed in Apr 28, 2020 2 Positions Open May 13, 2020
  • 18. www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards HR Analytics Java Developer Web Designer Business Analyst PHP Developer Technical Associate Business Developer Total Interview : 18 12 6 5 10 8 Job Portal : 3 3 1 0 2 2 Employee Referral: 4 3 3 2 3 1 LinkedIn : 5 3 2 2 1 2 Social Media : 3 2 0 0 3 1 Manpower Agency : 3 1 0 1 1 2 Portal Cost Employee Ref Bonus LinkedIn Premium Cost Social Media (Boosting) Cost Agency Charges 200000 2000 per joining 50000 15000 8.33% of the CTC
  • 19. www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards HR Analytics Java Developer Web Designer Business Analyst PHP Developer Technical Associate Business Developer Position Selected: 3 2 1 2 2 2 Job Portal : 1 1 Employee Referral: 2 1 1 1 LinkedIn : 1 1 1 1 Social Media : Manpower Agency : 1 Java Developer Web Designer Business Analyst PHP Developer Technical Associate/BD 240000 216000 300000 324000 264000
  • 20. www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards HR Analytics Descriptive Analysis Predictive Analysis • Average Closing TAT • Average Cost Per Selection • Most Effective Source • Employee Referral Rate • Applicant per Opening • Percentage of Open Position • Sourcing Channel Cost • Identify Top 3 issues • Prescribe your suggestion to resolve them • How to reduce recruitment cost Activity :
  • 21. www.hrspot.co.in/www.onlinehrspot.com Registered Office | 146 Bacharpara Road No-2, Thakurpukur Kolkata, West Bengal-700063 Kolkata | Bhubaneswar | Online  +91-8335844414 | +91-8479908067  knowledge@hrspot.co.in | campus@hrspot.co.in