The document discusses managing diversity and breaking down cross-cultural barriers towards employee engagement. It covers defining employee engagement, the complexity of engagement in a diverse culture, and suggested solutions. The key points are that employee engagement is complex in diverse cultures, it is important to understand the drivers of engagement and what they mean within different cultures, and organizations need to define what they want to measure regarding engagement.

1. Managing Diversity:
Breaking down the
cross-cultural barriers
towards
employee engagement.
Dr. Tamer F. Elewa
March 2012

2. Talk Structure
Personal Introduction
Introduction to Merck
Employee Engagement .. Definition?
The un-answered questions on Engagement
Engagement in a diverse culture .. Complexity factors
Suggested solutions ..

3. Talk Structure
Personal Introduction
Introduction to Merck
Employee Engagement .. Definition?
The un-answered questions on Engagement
Engagement in a diverse culture .. Complexity factors
Suggested solutions ..

4. Who’s Who…
RGU Ambassador

5. Talk Structure
Personal Introduction
Introduction to Merck
Employee Engagement .. Definition?
The un-answered questions on Engagement
Engagement in a diverse culture .. Complexity factors
Suggested solutions ..

6. Welcome to Possibilities
Tamer Elewa
Regional HR Business Partner – Global Operations – IC Countries

7. Welcome to Merck

8. History and Future combined !
8 © Merck 2010

9. Shaping the future of the world
LCD TVs LCD computer monitors advertising space
Displays Photovoltaics Lighting Printed Electronics
9 © Merck 2010

10. Almost in every thing you use !
Coatings
Chemical Industry Food &
& Water Testing Beverage Pharma &
Academia Biopharma
Biopharma Cosmetics
Pharma Food
10 © Merck 2010

11. Strong presence in the region
 Etihad Airways from the United Arab Emirates, is using silver-
white pearlescent paint on its Airbus planes
11 © Merck 2010

12. Regional HR support

13. Talk Structure
Personal Introduction
Introduction to Merck
Employee Engagement .. Definition?
The un-answered questions on Engagement
Engagement in a diverse culture .. Complexity factors
Suggested solutions ..

14. Let’s go … 
182,000,000

15. Agreement?
Development Dimensions International
Seijts and Crim (2006)
Towers Watson
Hewitt
Gallup
The Utrecht Work Engagement Scale
(UWES)

16. David MacLeod

17. Talk Structure
Personal Introduction
Introduction to Merck
Employee Engagement .. Definition?
The un-answered questions on Engagement
Engagement in a diverse culture .. Complexity factors
Suggested solutions ..

18. Did you know ..?

19. Did you know ..?

20. In the Middle East ..

21. Talk Structure
Personal Introduction
Introduction to Merck
Employee Engagement .. Definition?
The un-answered questions on Engagement
Engagement in a diverse culture .. Complexity factors
Suggested solutions ..

22. How complex do you think EE is?

24. Talk Structure
Personal Introduction
Introduction to Merck
Employee Engagement .. Definition?
The un-answered questions on Engagement
Engagement in a diverse culture .. Complexity factors
Suggested solutions ..

25. Keys to success ..
Know your
engagement
drivers !

26. Keys to success ..
Understand
what they
mean

27. Keys to success ..
Define what
you want to
measure

28. Keys to success ..
Do this
every time !

29. Those who say
“it can’t happen”
Are usually interrupted
By those
DOING IT !