Millennials, also known as Generation Y, born between 1981-1997, make up a significant portion of today's workforce. They have different communication preferences, career ambitions, and expectations of work compared to older generations. To effectively manage and motivate Millennials, organizations should leverage the tools they are accustomed to using, provide frequent feedback and opportunities for growth, and embrace their confidence while also exercising patience. Managing across generational differences requires understanding that while needs and preferences vary between age groups, the goal of a productive, engaged workforce is shared.

1. Millennials:
Managing and motivating
the next generation of
workers
March, 2012

2. Millennial
Which generation am I?
Careers
engage Y
develop
The Boomers Generation X Millennials
Generation Y
1946 - 1964 1965 - 1980 1981 - 1997

3. Millennial
Some Millennial statistics
Careers
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50%
80%
56%

4. Millennial
Anatomy of a Millennial
Careers
engage Y
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Self assured Wants to Confident Ambitious
tackle the big
jobs
Readily
Convenience share ideas
Immediacy Want
enjoyment
and meaning

5. Millennial
Hint 1: Use their comms tools
Careers
engage Y
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Convenience – Immediacy - Readily share ideas

6. Millennial
E-mail is being challenged
Careers
engage Y
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7. Millennial
Hint 2: Map their ambition
Careers
engage Y
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New Career
Path
90% of Millennials
are not interested
in moving into their
bosses position
Ambitious - Wants to tackle the big jobs

8. Millennial
An accessible role guide
Careers
engage Y
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9. Millennial
Hint 3: Nurture and support
Careers
engage Y
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Online 90 min Employee Development Sessions
• Accelerate Your Career
• Big Career Questions
• Building Your Brand
Brown Bag Sessions
• What is the application process?
• Where is the careers site?
• What can you do to improve your chances of success?
• How to prepare for interviews
• Career Model : what is it and what should I use it for?

10. Millennial
Feedback and feedback
Careers
engage Y
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• Regular feedback
• Acknowledgement of their
achievements
• Experiences to help them improve
• Mentoring from experts
• Utilise performance management

11. Millennial
Hint 4: Have patience
Careers
engage Ydevelop
I will be late in tomorrow as seeing
my spiritual coach
I need to leave early as my in-laws
are arriving and haven’t tidied the
house
Today I am grade H, and I expect to
be grade E in the next 3 years
I saw the CEO in the lift and told him the
latest strategy is weak and that they
should be looking at China
Confident

12. Millennial
Working across the generations
Careers
engage Y
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63% of Boomers said that 51% of Gen X said that
Millennials were the toughest Millennials Millennials were the
generation to work with toughest generation to
Generation Y work with
Millennials most like to
work with the Boomers
The Boomers Generation X

13. Millennial
Upfront consideration
Careers
engage Y
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14. Millennial
The same but different
Careers
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15. Millennial
Not all about the Millennial
Careers
engage Y
develop