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Mutual Respect:
A relationships approach to Emiratisation



 Essa AlMulla                   March 2012
From the outset, the private sector
  has neglected the community
This has led to:

•   Low nationalisation in priority growth sectors
•   Unclear future prospects for Nationals
•   Disengagement from the private sector
•   Exclusion from the workforce
•   The emergence of ‘long term’ unemployed
The Challenges for employers

• National population growth
• Existing jobs market
• Socio- cultural barriers
National population growth
Existing Jobs Market
Distribution of UAE National across Economic Sectors

                                             Agriculture and Fishing
           0.0% 0.4%
                   0.6%                      Mining and quarrying
                           1.7%
    2.0%           1.9%                      Manufacturing
            3.3%
   2.5%                   3.4% 0.2%
                                             Construction

                                             Wholesale and Retail
                              8.3%           Hotels and Restaurants

                                             Transportation and storage
                                     4.8%
                                             Financial Services

                                             Real estate and Business Services
                                      6.3%
                                             Public Administration

                                             Education

                                             Health and socialwork

                                             Other Social Services
 64.6%
                                             Organization and non-sectoral bodies
Socio- economic barriers
EMPLOYMENT STATUS OF NATIONALS ( age 15+)


                                               Not in
                                             Workforce
              In workforce                    (61,953)
                 (45,751)                      57.5%
                  42.5%




Source: the 2009 Dubai Labour Force Survey
• How can we change mindsets of:

• the government ….?
• the community ….?
• The media……?
What we need is :

A review of the relationship
             Between


     Employers and Employees
Private sector has a ‘duty of care’ to the
                 Nation


                BB
     Go Beyond your Balance sheet !
The ‘Social Contract’ between employer
and Employee - based on :
        MUTUAL RESPECT

• How well do you engage with your
  Emirati employees….?
• How well do you think you understand
  their needs?
Nationals Reasons for Resignation – All Sectors 2008



                       7%
                 4%

            8%                          Line Manager
                                  35%   Working Conditions
                                        Work Environment
       9%                               Work Location
                                        Personal Reasons
                                        Remuneration
        6%                              Studying
                                        Career Development

                 13%
                            18%
Nationals Reasons for Resignation – Banking & Finance
Sector 2008

                                                           1.   Work Environment: 33% resigned due to Disturbances
Reasons for Resignation - Banking & Finance Sector              with supervisors and unhelpful colleagues. 75%
                      2009                                      commented they have felt neglected and not
                                                                provided with any work.
                                                           2.   Career Development: 17% resigned due to the lack of a
                                   Work Environment,
             0%                    and was not given any        career growth plan within the job.
                                   work                    3.   Working Conditions: 17% resigned because of working
         8%                        Career Development           hours and work load of which 16.6 percent commented
   8%                                                           on low compensation as one of the reasons.
                       33%                                 4.   17 % resigned due to an Opposition to working in a
                                   Working Conditions           Non-Islamic Bank, 50% is a familial force while the rest
                                                                is on the individual’s perception.
17%                                Opposition to working   5.   8% resigned directly because of the line manager’s
                                   for Non-Islamic Bank         disrespectful behavior.
                                                           6.   8% resigned because of Personal Reasons such as
                                   Line Manager                 Marriage
      17%          17%
                                   Personal Reasons
Relationship based upon MUTUAL RESPECT


              Requests data, input, information, IPA, etc




EMPLOYER                                                    EMPLOYEE



        Feedback, recognition, encouragement, constructive criticism
The employers need to:

• Make a real effort to understand Emirati needs

• View Emirati employees as an asset not a liability

• Support Emiratisation in a pro-active way - PPP

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Mutual Respect: Key to Successful Emiratisation

  • 1. Mutual Respect: A relationships approach to Emiratisation Essa AlMulla March 2012
  • 2. From the outset, the private sector has neglected the community
  • 3. This has led to: • Low nationalisation in priority growth sectors • Unclear future prospects for Nationals • Disengagement from the private sector • Exclusion from the workforce • The emergence of ‘long term’ unemployed
  • 4. The Challenges for employers • National population growth • Existing jobs market • Socio- cultural barriers
  • 6.
  • 8. Distribution of UAE National across Economic Sectors Agriculture and Fishing 0.0% 0.4% 0.6% Mining and quarrying 1.7% 2.0% 1.9% Manufacturing 3.3% 2.5% 3.4% 0.2% Construction Wholesale and Retail 8.3% Hotels and Restaurants Transportation and storage 4.8% Financial Services Real estate and Business Services 6.3% Public Administration Education Health and socialwork Other Social Services 64.6% Organization and non-sectoral bodies
  • 10. EMPLOYMENT STATUS OF NATIONALS ( age 15+) Not in Workforce In workforce (61,953) (45,751) 57.5% 42.5% Source: the 2009 Dubai Labour Force Survey
  • 11. • How can we change mindsets of: • the government ….? • the community ….? • The media……?
  • 12. What we need is : A review of the relationship Between Employers and Employees
  • 13. Private sector has a ‘duty of care’ to the Nation BB Go Beyond your Balance sheet !
  • 14. The ‘Social Contract’ between employer and Employee - based on : MUTUAL RESPECT • How well do you engage with your Emirati employees….? • How well do you think you understand their needs?
  • 15. Nationals Reasons for Resignation – All Sectors 2008 7% 4% 8% Line Manager 35% Working Conditions Work Environment 9% Work Location Personal Reasons Remuneration 6% Studying Career Development 13% 18%
  • 16. Nationals Reasons for Resignation – Banking & Finance Sector 2008 1. Work Environment: 33% resigned due to Disturbances Reasons for Resignation - Banking & Finance Sector with supervisors and unhelpful colleagues. 75% 2009 commented they have felt neglected and not provided with any work. 2. Career Development: 17% resigned due to the lack of a Work Environment, 0% and was not given any career growth plan within the job. work 3. Working Conditions: 17% resigned because of working 8% Career Development hours and work load of which 16.6 percent commented 8% on low compensation as one of the reasons. 33% 4. 17 % resigned due to an Opposition to working in a Working Conditions Non-Islamic Bank, 50% is a familial force while the rest is on the individual’s perception. 17% Opposition to working 5. 8% resigned directly because of the line manager’s for Non-Islamic Bank disrespectful behavior. 6. 8% resigned because of Personal Reasons such as Line Manager Marriage 17% 17% Personal Reasons
  • 17. Relationship based upon MUTUAL RESPECT Requests data, input, information, IPA, etc EMPLOYER EMPLOYEE Feedback, recognition, encouragement, constructive criticism
  • 18. The employers need to: • Make a real effort to understand Emirati needs • View Emirati employees as an asset not a liability • Support Emiratisation in a pro-active way - PPP