This document outlines how to start a formal member coach/mentor program within a Toastmasters club. It explains that mentoring new members is required and has benefits like reducing turnover and developing talent. An ideal club to start a program would have 15 or more members or a history of attrition. Both new and existing members can be mentees. Potential mentors must be willing to help others, have completed several manual speeches and club roles, and be a member in good standing. The duties of a mentor include being a role model, answering questions, helping set goals, and assisting with projects. Mentoring can occur via phone, video chat or online. Members are encouraged to volunteer as mentors by completing the relevant project