Presented at the Lean Agile Network meetup in Toronto on November 1, 2019.
Topics:
- What can metrics do for you?
- What to be aware of?
- How can you build good metrics?
- Examples of delivery metrics
This document provides guidance for interns on troubleshooting problems during their internship. It suggests interns describe a problem they solved and what tools they used to the coaches. It also contains 10 common internship scenarios for groups to discuss and develop plans of action to resolve, drawing on their new perspectives from experience.
The document discusses problem solving skills and techniques. It describes the problem solving process as having five steps: 1) defining the problem, 2) finding possible solutions, 3) choosing the best solution, 4) implementing the solution, and 5) evaluating the solution. It also discusses common problem solving tools like brainstorming and the 5 Whys technique. Finally, it lists some reasons why people may fail to solve problems effectively, such as not being methodical or misinterpreting the problem.
The document outlines a 4 step process for making decisions logically and effectively. The steps are: 1) valuing thinking and focusing correctly, 2) understanding the real causes of problems, 3) using an analytical decision making process to generate options and make a decision, 4) turning the decision into action by committing to act and getting others involved to also take action. The overall goal is to eliminate problems by making well-reasoned decisions through a structured process.
This document provides guidance on understanding data from employee surveys. It recommends looking at questions with high positive, neutral, or negative scores to identify areas of strength and weakness. It also suggests comparing results to those of higher levels to benchmark performance and see if certain areas are relatively stronger or weaker. Additionally, it advises linking responses across different parts of the survey to identify overall themes in the employee experience. The document cautions against overanalyzing details and stresses the importance of moving from analysis to action planning by focusing on a few key issues that can create high impact with a reasonable effort level and setting SMART goals for improvement actions.
This document outlines the problem solving process, which includes gathering and analyzing data, developing alternative solutions, evaluating options, implementing the chosen solution, monitoring and managing the solution, verifying the solution, using adaptive techniques when appropriate, and developing ethical solutions. Guidelines are provided for each step of the process.
The document describes several techniques for problem solving:
Mind maps are useful for brainstorming ideas without judgment and seeing how ideas are related. Critical path analysis helps schedule projects by listing activities, their duration, and dependencies. PMI assigns positive and negative scores to options by considering pros, cons, and other factors. Fishhooking involves diverting attention before brainstorming ideas against success criteria. The 5 Whys technique asks "why" repeatedly to find a problem's root cause. CATWOE analyzes problems from different stakeholder perspectives including customers, actors, processes, world view, owners and constraints.
This document outlines the GSTD problem solving method and provides an example of applying it to address issues with student lockers at a public high school. The GSTD method involves three steps: Go-See to visit the site and identify key stakeholders; Think to define the problem, brainstorm improvements, and analyze feasible solutions; and Do to organize ideas and work on the selected solution. In the example, a team would Go-See the high school, Think by listing locker improvements and selecting cost-effective options, and then Do by organizing the ideas and redesigning the lockers.
Are you asking the right questions in your rounds? Do you even know what the right questions are?
Join us for a 30-minute webinar (plus 15 minute Q&A) as our panel of rounding experts walk through techniques for creating the best rounding questions for your organization based on goals and priorities.
In this webinar you will learn:
- How many questions you should be asking and how to divide up those questions.
- How to ask more questions in your rounds... without actually asking more questions.
- How to use the MyRounding Question Filter to ensure you're getting the most out of your rounds and collecting useful data.
Download the FREE Building an Effective Template kit: http://hubs.ly/H07N3yR0
This document provides guidance for interns on troubleshooting problems during their internship. It suggests interns describe a problem they solved and what tools they used to the coaches. It also contains 10 common internship scenarios for groups to discuss and develop plans of action to resolve, drawing on their new perspectives from experience.
The document discusses problem solving skills and techniques. It describes the problem solving process as having five steps: 1) defining the problem, 2) finding possible solutions, 3) choosing the best solution, 4) implementing the solution, and 5) evaluating the solution. It also discusses common problem solving tools like brainstorming and the 5 Whys technique. Finally, it lists some reasons why people may fail to solve problems effectively, such as not being methodical or misinterpreting the problem.
The document outlines a 4 step process for making decisions logically and effectively. The steps are: 1) valuing thinking and focusing correctly, 2) understanding the real causes of problems, 3) using an analytical decision making process to generate options and make a decision, 4) turning the decision into action by committing to act and getting others involved to also take action. The overall goal is to eliminate problems by making well-reasoned decisions through a structured process.
This document provides guidance on understanding data from employee surveys. It recommends looking at questions with high positive, neutral, or negative scores to identify areas of strength and weakness. It also suggests comparing results to those of higher levels to benchmark performance and see if certain areas are relatively stronger or weaker. Additionally, it advises linking responses across different parts of the survey to identify overall themes in the employee experience. The document cautions against overanalyzing details and stresses the importance of moving from analysis to action planning by focusing on a few key issues that can create high impact with a reasonable effort level and setting SMART goals for improvement actions.
This document outlines the problem solving process, which includes gathering and analyzing data, developing alternative solutions, evaluating options, implementing the chosen solution, monitoring and managing the solution, verifying the solution, using adaptive techniques when appropriate, and developing ethical solutions. Guidelines are provided for each step of the process.
The document describes several techniques for problem solving:
Mind maps are useful for brainstorming ideas without judgment and seeing how ideas are related. Critical path analysis helps schedule projects by listing activities, their duration, and dependencies. PMI assigns positive and negative scores to options by considering pros, cons, and other factors. Fishhooking involves diverting attention before brainstorming ideas against success criteria. The 5 Whys technique asks "why" repeatedly to find a problem's root cause. CATWOE analyzes problems from different stakeholder perspectives including customers, actors, processes, world view, owners and constraints.
This document outlines the GSTD problem solving method and provides an example of applying it to address issues with student lockers at a public high school. The GSTD method involves three steps: Go-See to visit the site and identify key stakeholders; Think to define the problem, brainstorm improvements, and analyze feasible solutions; and Do to organize ideas and work on the selected solution. In the example, a team would Go-See the high school, Think by listing locker improvements and selecting cost-effective options, and then Do by organizing the ideas and redesigning the lockers.
Are you asking the right questions in your rounds? Do you even know what the right questions are?
Join us for a 30-minute webinar (plus 15 minute Q&A) as our panel of rounding experts walk through techniques for creating the best rounding questions for your organization based on goals and priorities.
In this webinar you will learn:
- How many questions you should be asking and how to divide up those questions.
- How to ask more questions in your rounds... without actually asking more questions.
- How to use the MyRounding Question Filter to ensure you're getting the most out of your rounds and collecting useful data.
Download the FREE Building an Effective Template kit: http://hubs.ly/H07N3yR0
This document discusses common issues ("troubles") that can arise during technology training and provides strategies to address them. It identifies five common "training troubles" - the left behind learner, address unknown, attention grabber, chatterbox, and blaming technical issues. Corresponding "service tactics" and "training techniques" are presented to deal with each trouble. The goal is to turn troubles into "teachable moments" by using patient guidance, clear expectations, empathy, improvisation and focusing on solutions rather than complaints.
MAP is a computerized adaptive test that measures academic progress in reading, language usage, math, and science. It adjusts the difficulty of questions based on whether students answer correctly to find their precise achievement level. Teachers use MAP results to identify strengths and weaknesses to help guide student learning and instruction. The document provides examples of different types of test questions and reminds students to use best test-taking strategies and do their best.
Problem analysis is an investigation of the causes of an incident or failure. It involves becoming familiar with the problem, identifying priorities, analyzing symptoms to find the underlying cause, developing alternatives, and using analytical techniques to make recommendations. The key steps are to understand the background and reason for concern, determine urgent vs. important factors, trace the symptoms to their causes, consider different solutions, and suggest 3 recommendations to solve the problem.
Lambda Solutions Webinar | Capturing Data to Improve the eLearning Experience...Lambda Solutions
Regardless of what industry you work in, your training needs to have a purpose and produce outcomes - whether they are to inform, teach, improve, or change. The trick is implementing a system for evaluating how effective your training is. This is where data and analytics come in.
By collecting and analyzing data, you will begin to paint a picture of what aspects of training are working, where you need to improve, and the steps you need to take to make those improvements.
How to Launch a Return to Work Survey | SoGoSurveySogolytics
Considering your back-to-work plan? COVID-19 has challenged organizations around the world to adjust dramatically, and returning to some semblance of normal will probably be anything but. Connecting with your employees is a criical step in your decision-making process.
How to think like a data scientist sandeepsandeep kumar
This document provides guidance on how to think like a data scientist. It outlines prioritizing the most important problems, decoding the key issues, and using a structured process for data science. This includes analyzing data, asking questions to arrive at conclusions, and making observations for accurate results. Learning by doing is emphasized as the best way to apply the knowledge, such as by immediately solving real problems with real data. The document also discusses how these principles are relevant for managers in India, including understanding models, deploying hypotheses, generating data, searching for mechanisms, and ensuring reproducibility and impact.
The document outlines a 6-step process for managers to draw useful insights from data without needing a background in data science. The steps include starting with a question of interest, developing a plan to collect relevant data, collecting the data, analyzing it to answer the original question, asking follow-up "so what" questions, and iterating the process by posing new questions. It notes that being data-savvy is important for managers to make effective decisions.
1. The key takeaways from the document are to keep the problem statement broad so that many solutions can be generated, to create economical prototypes to test assumptions before full development, and that design thinking is an iterative process that requires repeating steps to reach a satisfactory product.
2. The document outlines the design thinking process as research, generating ideas, selecting ideas to prototype, prototyping and testing, then repeating the process based on feedback to incorporate learnings.
3. It concludes with reflections on introducing design thinking training and applying the process within the organization to design products, solve problems, and generate innovative ideas.
This document discusses agile backlog estimation. It explains that providing high-level estimates for the product backlog can help both the business and development team. The estimates allow the business to prioritize work based on expected benefits versus effort. It also allows the development team to better predict what they can deliver and when. The document then provides suggestions for how teams can estimate items quickly without getting bogged down in discussions, such as having developers' votes outweigh others and establishing story point ranges that don't require discussion. It emphasizes that estimation is a planning exercise, not a commitment, and that working together creates shared understanding of the effort.
This document outlines an A3 problem-solving template, including sections for background on why the issue is being addressed, current conditions using facts and visuals, the measurable goal, an analysis of the root cause using problem-solving tools, a proposed solution, a timeline plan for implementation, and anticipated follow up issues. The template provides a structured approach for concisely communicating a problem to be solved or analyzed.
A problem is a discrepancy between an expected standard and the actual condition. Problem solving involves a systematic approach to improve deviations, though it is best done as a team. The key steps are: 1) Identifying problems through data collection; 2) Finding the point of cause using tools like 5Ws/1H or a fishbone diagram; 3) Analyzing the root cause with 5 whys; 4) Implementing corrective actions; 5) Evaluating the results; and 6) Standardizing the solution to prevent recurrence. Effective problem solving requires going to see the problem firsthand, thoroughly investigating potential causes, and fixing all root causes rather than just symptoms.
This document discusses data science and how to effectively analyze data. It defines data science as using scientific methods to extract knowledge from structured or unstructured data. It notes that data is becoming increasingly important in every industry and company, so managers need to become data savvy. The document then outlines Thomas C. Redman's process for effective data analysis, which involves forming a question, collecting trustworthy data, visualizing the data through plots, understanding variation, and keeping the analysis focused on a few key questions.
The Idea Assessment Canvas is a tool used to evaluate and prioritize ideas for addressing challenges. It has three business categories - People, Technology, and Infrastructure - and three columns to assess an idea's contribution - Fundamental, Substantial, and Incremental. Ideas are plotted based on their estimated impact and feasibility, with high impact/high feasibility ideas in the top right as most promising solutions. The canvas helps sort ideas and focus on those with the greatest potential to meaningfully address the identified challenge.
This powerpoint was created by a Technology Integration Specialist in New Prague, Shawn Brandt. [Retrieved 2-26-11 from www.np.k12.mn.us/TechIntegration]
Reporting principles for every QA manager PractiTest
Joel Montvelisky, Chief Solution Architect at PractiTest, gave a webinar on reporting principles for QA managers. He discussed decision-driven test management (DDTM), where testing is planned based on the information stakeholders need to make decisions. He emphasized the need for repetition and using multiple reporting channels like dashboards and emails. Montvelisky recommended "numberless reporting" using labels rather than numbers, and provided tips for effective reporting including starting with the bottom line, keeping reports simple, and being willing to correct yourself.
This presentation has given assistance to many students of both college and university level before and they found some pretty good and positive results after implementing these tips and techniques for their term paper writing.http://www.paperomatic.com/research-papers/
The document provides guidance on pitching an idea in under 2 minutes by outlining the key elements needed:
1) Describe the idea by identifying the problem, proposed solution, and target customer.
2) Explain what makes the idea unique or superior to existing alternatives in terms of features, cost, convenience or other benefits.
3) Outline the business model by explaining how money will be made, such as through one-time fees, subscriptions, or societal impact for non-profits. The pitch should cover these core elements in under 2 minutes without slides.
The document outlines an 8-step process for improving decision-making: 1) identify and define the problem, 2) gather information, 3) brainstorm alternatives, 4) predict consequences, 5) consider influences, 6) choose an alternative, 7) create an action plan, and 8) act and evaluate. It then instructs readers to select a sample situation and work through each step of the process individually, recording their responses in a journal or document.
This document provides tips for conducting DIY market research. It begins by addressing common objections to market research and explains that research is important to understand customer behavior and expectations in order to shape strategy. It then outlines a 7-step process for conducting research, including defining the problem, brainstorming questions, choosing appropriate methods, gathering and analyzing data, and reporting findings. Various research methods like interviews, surveys, and focus groups are also described. Key tips include avoiding narcissism, focusing objectives, using the right tool for each job, carefully crafting questions, and keeping reports short and focused. The overall goals of market research are improving products and services, enhancing relevance, better communication, and happier customers.
VS Liv MSHQ 2022 - Measuring Up! How To Choose Agile Metrics - Dugan.pdfAngela Dugan
How many times have you been asked to deliver on metrics that did not make sense to you, that felt counterproductive to your or the team's effectiveness, or that were seemingly impossible to collect in a sane fashion? Oftentimes, I find that metrics being collected are ones that are easy to collect and report on but are not necessarily the ones that will help the team learn and improve.
When it comes to software delivery, lean and agile practices and methodologies have taken the lead. Metrics have lagged a bit and often rely on very waterfall-style milestones and phase-gates to determine a team's effectiveness. In the spirit of continuous improvement, this session will take a look at the measures we can and should collect from agile teams, why these metrics are relevant and interesting, and how we can use them to help our teams continuously improve.
This document discusses common issues ("troubles") that can arise during technology training and provides strategies to address them. It identifies five common "training troubles" - the left behind learner, address unknown, attention grabber, chatterbox, and blaming technical issues. Corresponding "service tactics" and "training techniques" are presented to deal with each trouble. The goal is to turn troubles into "teachable moments" by using patient guidance, clear expectations, empathy, improvisation and focusing on solutions rather than complaints.
MAP is a computerized adaptive test that measures academic progress in reading, language usage, math, and science. It adjusts the difficulty of questions based on whether students answer correctly to find their precise achievement level. Teachers use MAP results to identify strengths and weaknesses to help guide student learning and instruction. The document provides examples of different types of test questions and reminds students to use best test-taking strategies and do their best.
Problem analysis is an investigation of the causes of an incident or failure. It involves becoming familiar with the problem, identifying priorities, analyzing symptoms to find the underlying cause, developing alternatives, and using analytical techniques to make recommendations. The key steps are to understand the background and reason for concern, determine urgent vs. important factors, trace the symptoms to their causes, consider different solutions, and suggest 3 recommendations to solve the problem.
Lambda Solutions Webinar | Capturing Data to Improve the eLearning Experience...Lambda Solutions
Regardless of what industry you work in, your training needs to have a purpose and produce outcomes - whether they are to inform, teach, improve, or change. The trick is implementing a system for evaluating how effective your training is. This is where data and analytics come in.
By collecting and analyzing data, you will begin to paint a picture of what aspects of training are working, where you need to improve, and the steps you need to take to make those improvements.
How to Launch a Return to Work Survey | SoGoSurveySogolytics
Considering your back-to-work plan? COVID-19 has challenged organizations around the world to adjust dramatically, and returning to some semblance of normal will probably be anything but. Connecting with your employees is a criical step in your decision-making process.
How to think like a data scientist sandeepsandeep kumar
This document provides guidance on how to think like a data scientist. It outlines prioritizing the most important problems, decoding the key issues, and using a structured process for data science. This includes analyzing data, asking questions to arrive at conclusions, and making observations for accurate results. Learning by doing is emphasized as the best way to apply the knowledge, such as by immediately solving real problems with real data. The document also discusses how these principles are relevant for managers in India, including understanding models, deploying hypotheses, generating data, searching for mechanisms, and ensuring reproducibility and impact.
The document outlines a 6-step process for managers to draw useful insights from data without needing a background in data science. The steps include starting with a question of interest, developing a plan to collect relevant data, collecting the data, analyzing it to answer the original question, asking follow-up "so what" questions, and iterating the process by posing new questions. It notes that being data-savvy is important for managers to make effective decisions.
1. The key takeaways from the document are to keep the problem statement broad so that many solutions can be generated, to create economical prototypes to test assumptions before full development, and that design thinking is an iterative process that requires repeating steps to reach a satisfactory product.
2. The document outlines the design thinking process as research, generating ideas, selecting ideas to prototype, prototyping and testing, then repeating the process based on feedback to incorporate learnings.
3. It concludes with reflections on introducing design thinking training and applying the process within the organization to design products, solve problems, and generate innovative ideas.
This document discusses agile backlog estimation. It explains that providing high-level estimates for the product backlog can help both the business and development team. The estimates allow the business to prioritize work based on expected benefits versus effort. It also allows the development team to better predict what they can deliver and when. The document then provides suggestions for how teams can estimate items quickly without getting bogged down in discussions, such as having developers' votes outweigh others and establishing story point ranges that don't require discussion. It emphasizes that estimation is a planning exercise, not a commitment, and that working together creates shared understanding of the effort.
This document outlines an A3 problem-solving template, including sections for background on why the issue is being addressed, current conditions using facts and visuals, the measurable goal, an analysis of the root cause using problem-solving tools, a proposed solution, a timeline plan for implementation, and anticipated follow up issues. The template provides a structured approach for concisely communicating a problem to be solved or analyzed.
A problem is a discrepancy between an expected standard and the actual condition. Problem solving involves a systematic approach to improve deviations, though it is best done as a team. The key steps are: 1) Identifying problems through data collection; 2) Finding the point of cause using tools like 5Ws/1H or a fishbone diagram; 3) Analyzing the root cause with 5 whys; 4) Implementing corrective actions; 5) Evaluating the results; and 6) Standardizing the solution to prevent recurrence. Effective problem solving requires going to see the problem firsthand, thoroughly investigating potential causes, and fixing all root causes rather than just symptoms.
This document discusses data science and how to effectively analyze data. It defines data science as using scientific methods to extract knowledge from structured or unstructured data. It notes that data is becoming increasingly important in every industry and company, so managers need to become data savvy. The document then outlines Thomas C. Redman's process for effective data analysis, which involves forming a question, collecting trustworthy data, visualizing the data through plots, understanding variation, and keeping the analysis focused on a few key questions.
The Idea Assessment Canvas is a tool used to evaluate and prioritize ideas for addressing challenges. It has three business categories - People, Technology, and Infrastructure - and three columns to assess an idea's contribution - Fundamental, Substantial, and Incremental. Ideas are plotted based on their estimated impact and feasibility, with high impact/high feasibility ideas in the top right as most promising solutions. The canvas helps sort ideas and focus on those with the greatest potential to meaningfully address the identified challenge.
This powerpoint was created by a Technology Integration Specialist in New Prague, Shawn Brandt. [Retrieved 2-26-11 from www.np.k12.mn.us/TechIntegration]
Reporting principles for every QA manager PractiTest
Joel Montvelisky, Chief Solution Architect at PractiTest, gave a webinar on reporting principles for QA managers. He discussed decision-driven test management (DDTM), where testing is planned based on the information stakeholders need to make decisions. He emphasized the need for repetition and using multiple reporting channels like dashboards and emails. Montvelisky recommended "numberless reporting" using labels rather than numbers, and provided tips for effective reporting including starting with the bottom line, keeping reports simple, and being willing to correct yourself.
This presentation has given assistance to many students of both college and university level before and they found some pretty good and positive results after implementing these tips and techniques for their term paper writing.http://www.paperomatic.com/research-papers/
The document provides guidance on pitching an idea in under 2 minutes by outlining the key elements needed:
1) Describe the idea by identifying the problem, proposed solution, and target customer.
2) Explain what makes the idea unique or superior to existing alternatives in terms of features, cost, convenience or other benefits.
3) Outline the business model by explaining how money will be made, such as through one-time fees, subscriptions, or societal impact for non-profits. The pitch should cover these core elements in under 2 minutes without slides.
The document outlines an 8-step process for improving decision-making: 1) identify and define the problem, 2) gather information, 3) brainstorm alternatives, 4) predict consequences, 5) consider influences, 6) choose an alternative, 7) create an action plan, and 8) act and evaluate. It then instructs readers to select a sample situation and work through each step of the process individually, recording their responses in a journal or document.
This document provides tips for conducting DIY market research. It begins by addressing common objections to market research and explains that research is important to understand customer behavior and expectations in order to shape strategy. It then outlines a 7-step process for conducting research, including defining the problem, brainstorming questions, choosing appropriate methods, gathering and analyzing data, and reporting findings. Various research methods like interviews, surveys, and focus groups are also described. Key tips include avoiding narcissism, focusing objectives, using the right tool for each job, carefully crafting questions, and keeping reports short and focused. The overall goals of market research are improving products and services, enhancing relevance, better communication, and happier customers.
VS Liv MSHQ 2022 - Measuring Up! How To Choose Agile Metrics - Dugan.pdfAngela Dugan
How many times have you been asked to deliver on metrics that did not make sense to you, that felt counterproductive to your or the team's effectiveness, or that were seemingly impossible to collect in a sane fashion? Oftentimes, I find that metrics being collected are ones that are easy to collect and report on but are not necessarily the ones that will help the team learn and improve.
When it comes to software delivery, lean and agile practices and methodologies have taken the lead. Metrics have lagged a bit and often rely on very waterfall-style milestones and phase-gates to determine a team's effectiveness. In the spirit of continuous improvement, this session will take a look at the measures we can and should collect from agile teams, why these metrics are relevant and interesting, and how we can use them to help our teams continuously improve.
Critical thinking leaders as rational manager Learningade
A rational manager is about leading rational processes to maximize the critical thinking skills of people. The presentation explains about Kepner-Tregoe rational processes to maximize the critical thinking skills of people. Find out how you can maximize your critical thinking skills as a leader in a rational process of a management function through application of this tool.
The document provides a framework and tools for effectively solving client issues. It outlines steps such as defining the issue, formulating hypotheses, collecting relevant facts, performing analysis to test hypotheses, and determining the viability of solutions. Various techniques are described for each step, including root cause analysis, surveys, brainstorming, interviews, and impact analysis tools like scenario planning and cost-benefit analysis. The goal is to follow a logical, systematic process to correctly identify and resolve client problems.
The document discusses assessing the value of analytic tools used in hospitals. It notes that hospitals spend a lot annually maintaining tools for cost accounting, decision support, and contract management. The document provides steps for hospitals to take in assessing their tools, including making an inventory of current tools, assessing costs and benefits, and identifying strengths, weaknesses, opportunities, and threats. It also describes techniques like brainstorming, SCAMPER, and the futures wheel that can be used to evaluate tools and identify potential alternatives or areas of improvement. The overall goal is to ensure the tools provide good return on investment and meet the changing needs of healthcare.
This document outlines Lean UX principles and processes. Some key points:
- Lean UX follows principles of design thinking, agile development, and lean startup to improve user experience through cross-functional collaboration, continuous learning and iteration.
- Teams are small, focused on solving one problem at a time through hypothesis-driven experiments rather than predefined features. The goal is to learn from users, not just produce outputs.
- The process involves declaring assumptions, creating minimum viable products to test hypotheses, running experiments to get user feedback, and using insights to iterate quickly through small batches.
- Personas, user stories and features are defined based on the problem statement and assumptions to guide collaborative design and rapid protot
This document discusses agile metrics and why they matter. It begins with an introduction to Erik Weber and his background. It then provides a brief history of metrics usage, comparing traditional and agile environments. In traditional environments, metrics were often used punitively with negative effects, while agile focuses on building quality in through practices like definition of done. The document cautions that the only metric that truly matters is customer feedback. It discusses the human side of metrics, like the Hawthorne effect, and suggests focusing on outcomes rather than outputs. Finally, it provides examples of agile metrics like sprint burndowns, velocity, throughput and happiness that can provide value when used appropriately.
Optimizely & Photobox - DON'T PANIC: The No-Confusion Experimentation Startup...Optimizely
How do you know where to start with experimentation? What if you don’t have enough information, or simply too much to decide where to begin and where to invest your time/effort/money?
In this breakout session we will cover how to cut the BS by treating experimentation as an “internal services startup”, where the customers are the teams in your business: commercial, trading, marketing, product, SEO etc.
You wouldn’t start a startup by hiring a bunch of people without a tool or an idea to work on, or buy an office or expensive work management solution for a startup of 3 people without developing a product and taking it to market first. So why treat experimentation that way?
This document discusses social media analytics and provides guidance on developing an effective analytics strategy. It outlines three key things readers will learn: 1) Why digital is great for analytics, 2) Why business and analytics must go hand in hand, and 3) How to put together a meaningful analytics strategy. It then provides steps to develop an analytics strategy, including defining success, establishing key performance indicators, selecting tools, collecting and analyzing data, and using findings to take action and improve performance. The overall message is that while analytics can seem dull, it is vital for measuring business success on social media.
The document provides guidance on building relationships through effective communication. It discusses presenting yourself positively, managing information by properly analyzing situations, presenting ideas clearly, acquiring and transferring knowledge, resolving conflicts constructively, and questioning decisions respectfully. Continuous self-improvement is key to strengthening relationships over time by refining one's communication skills. Maintaining professionalism in all interactions serves as an important foundation for building trust within relationships.
No More Excuses: Create a testing plan with no traffic, time, or budgetNTEN
Porter Mason, Steve Daignaeult, and Kira Marchenese gave a presentation on creating a testing plan with no constraints of time, budget, or resources. They discussed overcoming excuses for not testing, prioritizing tests and metrics, making sense of results, and provided next steps for attendees to begin implementing a testing process. The presentation provided tools and advice for starting simple tests immediately and developing a testing calendar and documentation to continuously learn and improve campaigns.
This document provides a practical guide to testing in direct marketing. It discusses why testing is important, key concepts like sampling distributions and statistics, and outlines a structured testing lifecycle approach. This includes developing an annual testing strategy to prioritize questions, designing individual tests by calculating appropriate sample sizes and coding treatments, executing the test, evaluating results using statistical analysis to determine significance, and building insights to update strategy. Cautionary tales highlight the importance of testing value, sample size, evaluating multiple variables, and setting appropriate expectations. The overall goal is to make evidence-based marketing decisions through incremental, well-planned testing.
If you are responsible for managing your nonprofit's training, then you know that providing courses and classes is only part of the challenge. You also need to investigate, plan, coordinate, communicate, budget, and persuade. All of these management functions become easier when you have a solid set of training metrics to work from. A "training scorecard" gives you a tool to track how things are going, and gives you the data to stand on equal footing with other leaders in your organization.
Curated by the Cornerstone OnDemand Foundation and Steve Semler, Senior Training Manager at MoneyGram International, this special presentation for nonprofits focuses on Learning Metrics: Building Your Training Scorecard. You will learn:
• The four ascending categories of learning metrics
• How to capture and present qualitative and quantitative training evaluation data
• Which metrics to include on a training scorecard
• How to establish a rhythm of evaluation and reporting that supports your organization's training and learning needs
This document provides an overview of strategic decision making and the HR analytics process. It discusses identifying problems and criteria for decision making, developing and analyzing alternatives, and applying insights. Key aspects of the HR analytics process include collecting data, measuring metrics, analyzing results, and applying findings to organizational decisions. Biases and errors in decision making are also reviewed.
This document provides information about psychometric assessments used in the hiring process. It defines psychometric tests as standardized exercises that compare a candidate's responses to others with similar backgrounds. There are two main types: personality questionnaires that ask about agreement with statements, and ability tests with right/wrong answers assessing skills like verbal/numerical reasoning. The document outlines common tests, administration methods, why companies use them, pitfalls to avoid, and tips for preparing like practicing sample tests and ensuring basic math skills. It emphasizes treating each question independently and not overthinking responses for personality assessments.
This document discusses business analytics. It defines business analytics as using data, statistical and quantitative analysis, explanatory and predictive models to gain insights and support decision-making. The document outlines the typical business analytics process, including understanding the business objectives, assessing the situation, collecting and preparing data, developing analytic models, evaluating and reporting results, and deploying the outcomes. It provides examples of how analytics can be used to drive personalized customer services, optimize people management decisions, and conduct real-time sentiment analysis of social media data for an FMCG company. The document concludes with lessons learned, emphasizing the importance of continuous learning, gaining experience through projects and mentoring, and having confidence in one's abilities.
Aligning Quantitative Analytics for Better Product DecisionsProduct School
This was an Introduction to decision making processes for people who work in Product Management by the Senior Product Strategist at Philosophie, Chris Butler. This talk covered how to align qualitative research with quantitative analytics for better product decisions.
When analyzing millions of data points from the world's largest agile assessment database, it's clear that certain team practices and behaviors are highly correlated with positive business outcomes. What are these concrete behaviors and why is it that they - consistently - are associated with better business outcomes across enterprises in virtually all industries? Conversely, what are some of the patterns that tend to correlate with negative results?
Key Takeaways:
Understand how to instill a culture of data-driven continuous improvement
Go through a simple end-to-end exercise so you can start improving how you work right away
Recognize the key factors that are critical for creating high-performance teams.
Authored by Jorgen Hesselberg
AI for Growth: tips, tricks and tools to improve your retention and conversio...Thiga
Cette présentation de Stéphan BABOU, Product Manager @Thiga, sur les différents moyens à disposition des Product Managers, vous permettra d'accélérer vos processus d'expérimentation, de récolter plus facilement des retours utilisateurs et d'améliorer votre produit grâce à l'intelligence artificielle.
The document discusses career development as a fifty-year process, providing keys to career success and advice for managing one's career over the long term. It emphasizes that behavioral skills are more important than technical skills for career success. It also outlines processes for presenting yourself, managing information, presenting ideas, acquiring skills, and addressing conflicts. The document stresses that career development is lifelong and one must continually learn, gain experience, and adapt to changes over the decades.
Similar to Measuring outcomes... or how to get meaningful metrics (20)
Session as delivered at
- Regional Scrum Gathering in Toronto from March 26, 2018 to March 27, 2018
- GattineauOttawaAgileTour in Ottawa on November 30, 2018
The document discusses an approach to increase coaching capacity without hiring more coaches. It involves establishing an "Agile Thinking" framework to build independent capability, establishing apprentice coaches through training, and creating a peer coaching community. The approach aims to elevate more team members to coach others by establishing common principles, training topics, and incentivizing contribution. It also discusses defining metrics linked to business outcomes to measure the impact of coaching.
This document discusses going Agile and provides context around why it may be beneficial. It outlines the key principles of the Agile Manifesto which values individuals and interactions, working software, customer collaboration, and responding to change over processes, tools, documentation, contract negotiation, and following a plan. It then provides an overview of common Agile practices for requirements, design, construction, testing, process, and organization. It suggests using practices like test-driven development to increase quality but challenges include dependencies on other practices, needing a testable codebase, and requiring testing expertise. The document prompts thinking about how to introduce practices to get the most feedback.
Why agile doesn't work in your organizationGino Marckx
The document discusses why Agile methods often fail to work in organizations and how to address these issues. It identifies the top causes of failed Agile projects as being cultural, strategic, or tactical issues. Specifically, it notes that a lack of understanding of the broader organizational change required, company culture being at odds with Agile values, and insufficient training are among the leading causes. It also examines barriers to further Agile adoption, finding that the ability to change organizational culture is the greatest challenge. The document advocates assessing an organization's culture and addressing cultural misalignments to successfully implement Agile.
Team dynamics @ Agile.BY August 1st, 2012Gino Marckx
The document discusses teamwork and agile practices. It lists some key principles of agile, including valuing individuals and interactions over processes and tools, working software over comprehensive documentation, and customer collaboration over contract negotiation. It also discusses the importance of communication and maintaining a high signal-to-noise ratio on teams. The document provides strategies for team check-ins, decision making, and giving feedback to improve team dynamics and productivity.
The Undocumented Agile Practice: TeamworkGino Marckx
This document discusses strategies for improving teamwork. It begins by having the reader identify the top three teamwork issues facing their organization. It then presents three agile team practices - check-in, decider, and perfection game - that can be used to address common teamwork problems by improving communication, gaining commitment from all team members, and providing constructive feedback. The goal is to enhance collaboration and ensure the team is working as a cohesive unit to deliver high quality work.
This document discusses motivating change by understanding different perspectives. It recommends (1) seeing issues from others' points of view to understand goals and resistance, (2) focusing on shared concerns rather than positions, and (3) taking proactive steps within one's own control to address problems. Participants practice identifying issues, categorizing resistance, and finding mutually agreeable solutions through empathy and compromise. The goal is resolving conflicts by shifting paradigms rather than assigning blame.
This document outlines the Pomodoro technique, a time management method that uses a timer to break work into intervals, traditionally 25 minutes in length, separated by short breaks. It discusses how to use the technique to plan activities, reduce interruptions, estimate effort, increase effectiveness, and create a timetable. The goal is to help users stay focused on tasks, learn how to better estimate effort, and balance effort spent versus results achieved.
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[To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
This presentation is a curated compilation of PowerPoint diagrams and templates designed to illustrate 20 different digital transformation frameworks and models. These frameworks are based on recent industry trends and best practices, ensuring that the content remains relevant and up-to-date.
Key highlights include Microsoft's Digital Transformation Framework, which focuses on driving innovation and efficiency, and McKinsey's Ten Guiding Principles, which provide strategic insights for successful digital transformation. Additionally, Forrester's framework emphasizes enhancing customer experiences and modernizing IT infrastructure, while IDC's MaturityScape helps assess and develop organizational digital maturity. MIT's framework explores cutting-edge strategies for achieving digital success.
These materials are perfect for enhancing your business or classroom presentations, offering visual aids to supplement your insights. Please note that while comprehensive, these slides are intended as supplementary resources and may not be complete for standalone instructional purposes.
Frameworks/Models included:
Microsoft’s Digital Transformation Framework
McKinsey’s Ten Guiding Principles of Digital Transformation
Forrester’s Digital Transformation Framework
IDC’s Digital Transformation MaturityScape
MIT’s Digital Transformation Framework
Gartner’s Digital Transformation Framework
Accenture’s Digital Strategy & Enterprise Frameworks
Deloitte’s Digital Industrial Transformation Framework
Capgemini’s Digital Transformation Framework
PwC’s Digital Transformation Framework
Cisco’s Digital Transformation Framework
Cognizant’s Digital Transformation Framework
DXC Technology’s Digital Transformation Framework
The BCG Strategy Palette
McKinsey’s Digital Transformation Framework
Digital Transformation Compass
Four Levels of Digital Maturity
Design Thinking Framework
Business Model Canvas
Customer Journey Map
Starting a business is like embarking on an unpredictable adventure. It’s a journey filled with highs and lows, victories and defeats. But what if I told you that those setbacks and failures could be the very stepping stones that lead you to fortune? Let’s explore how resilience, adaptability, and strategic thinking can transform adversity into opportunity.
𝐔𝐧𝐯𝐞𝐢𝐥 𝐭𝐡𝐞 𝐅𝐮𝐭𝐮𝐫𝐞 𝐨𝐟 𝐄𝐧𝐞𝐫𝐠𝐲 𝐄𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐲 𝐰𝐢𝐭𝐡 𝐍𝐄𝐖𝐍𝐓𝐈𝐃𝐄’𝐬 𝐋𝐚𝐭𝐞𝐬𝐭 𝐎𝐟𝐟𝐞𝐫𝐢𝐧𝐠𝐬
Explore the details in our newly released product manual, which showcases NEWNTIDE's advanced heat pump technologies. Delve into our energy-efficient and eco-friendly solutions tailored for diverse global markets.
The Most Inspiring Entrepreneurs to Follow in 2024.pdfthesiliconleaders
In a world where the potential of youth innovation remains vastly untouched, there emerges a guiding light in the form of Norm Goldstein, the Founder and CEO of EduNetwork Partners. His dedication to this cause has earned him recognition as a Congressional Leadership Award recipient.
During the budget session of 2024-25, the finance minister, Nirmala Sitharaman, introduced the “solar Rooftop scheme,” also known as “PM Surya Ghar Muft Bijli Yojana.” It is a subsidy offered to those who wish to put up solar panels in their homes using domestic power systems. Additionally, adopting photovoltaic technology at home allows you to lower your monthly electricity expenses. Today in this blog we will talk all about what is the PM Surya Ghar Muft Bijli Yojana. How does it work? Who is eligible for this yojana and all the other things related to this scheme?
Ellen Burstyn: From Detroit Dreamer to Hollywood Legend | CIO Women MagazineCIOWomenMagazine
In this article, we will dive into the extraordinary life of Ellen Burstyn, where the curtains rise on a story that's far more attractive than any script.
IMPACT Silver is a pure silver zinc producer with over $260 million in revenue since 2008 and a large 100% owned 210km Mexico land package - 2024 catalysts includes new 14% grade zinc Plomosas mine and 20,000m of fully funded exploration drilling.
Storytelling is an incredibly valuable tool to share data and information. To get the most impact from stories there are a number of key ingredients. These are based on science and human nature. Using these elements in a story you can deliver information impactfully, ensure action and drive change.
Cover Story - China's Investment Leader - Dr. Alyce SUmsthrill
In World Expo 2010 Shanghai – the most visited Expo in the World History
https://www.britannica.com/event/Expo-Shanghai-2010
China’s official organizer of the Expo, CCPIT (China Council for the Promotion of International Trade https://en.ccpit.org/) has chosen Dr. Alyce Su as the Cover Person with Cover Story, in the Expo’s official magazine distributed throughout the Expo, showcasing China’s New Generation of Leaders to the World.
Zodiac Signs and Food Preferences_ What Your Sign Says About Your Tastemy Pandit
Know what your zodiac sign says about your taste in food! Explore how the 12 zodiac signs influence your culinary preferences with insights from MyPandit. Dive into astrology and flavors!
The APCO Geopolitical Radar - Q3 2024 The Global Operating Environment for Bu...APCO
The Radar reflects input from APCO’s teams located around the world. It distils a host of interconnected events and trends into insights to inform operational and strategic decisions. Issues covered in this edition include:
8. Assess your metrics
Discuss for every metric you listed
• What question they answer?
• If they measure the process or the outcome?
• If they are descriptive, analytic, predictive or prescriptive?