Maurice Copeland is seeking a position as a process technician in bio manufacturing. He has experience working in regulated environments through contract work at Merck and BioWork training. He has a bachelor's degree in business administration and a BioWork certificate. His experience includes working as a process technician, reactor operator, logistics manager, investment specialist, management trainee, guest service agent, and commission sales. He has hands-on experience following SOPs and cGMP documentation practices according to FDA regulations.

1. 2920 Chapel Hill Rd Apt 19 macopeland2@gmail.com
Durham, NC. 27707 Maurice Copeland cell 919-225-6860
Objective Seeking position as process technician in Bio Manufacturing with an opportunity to
work accurately in highly regulate environments
Qualifications
 Familiar with SOP and cGMP concepts from contract at Merck and BioWork training
 Excellent written and oral communication skill,
 Proficient with Windows Operating Systems and Microsoft Office (Word, Excel, and
Powerpoint)
 North Carolina Career readiness Certificate SILVER
Education
 Durham Technical Community College, BioWork Certificate, August, 2012
 North Carolina Central University, Durham, NC
Bachelor of Business Administration (Marketing) May 2007
Experience
Spectraforce Technologies Inc. Contract with Merck, Durham March 2015
Process Technician
 Vast Hands on experience with following SOPs and compliance with cGMP
Documentation practices according to FDA regulations
 Experience with tracking log books and process orders with correct batch records
 Clean room experience and Aseptic qualifications for A and B space
 Knowledge of moving material from lower grade to higher grade space
 Hands on experience with SAP and MES inventory systems
 Knowledge of CAPA, four quads, and other deviation correction methods
 Knowledge of and experience in OSHA regulations. 5s,LOTO,PPE,Hazordous Material
Cree, Durham NC February 2014-April 2014
Reactor Operator
 Responsible for transporting silicon wafers
 Access archives for correct recipes
 ISO 9000 work environment
 Experience with dressing for clean room environment
Old Navy, Durham NC October 2011-May 2012
Logistics and Merchandising Manager
 Responsible for receiving and processing an average of 3400 units

2.  Set up displays and organized men’s wear according to company guidelines
 Managed a team of 12 associates
 Confirmed all drawer count downs and nightly deposits on opening shifts
 Prepared, reconciled, and filed bank receipts and validated deposits on closing shifts
Fidelity Investments, Cary, NC June 2007-October 2010
Personal Investments and 401K Investment Specialist
 Succinctly conveyed options and consequences of distributions
 Responsible for knowing tax laws and changing 401K limits
 Identified, responded, and quickly assessed the needs of the customer
 Communicated contribution, loan processing, withdrawal, and investing guidelines
 New Hire coach/peer guide and point of contact for less tenured associates
 Used strong oral and written communication skills to message other co-workers and
outside parties
 Assisted with opening over 100 new accounts
 Responsible for knowing the process. key benefits and how to navigate services used by
Personal trading and Retail services
 Updated thousands of accounts and handled hundreds of checks
Firestone, Durham, NC April 2006-August 2006
Management Training Program, Sales Associate and Advisor
 Completed visual inspection upon check-in according to company checklist
 Conveyed mechanical and technical problems to customers in clear terms]
 Mounted tires and performed basic maintenance
 Successfully completed over 7 test, for management training program
 Prepared, reconciled, and filed bank receipts and made bank deposits
Microtel Inn & Suites, Hillsborough, NC July 2005-April 2006
Guest Service Agent
 Verified transactions via night audit process and recorded daily sales
 Checked and confirmed that housekeeping completed and signed off on daily task
 Handled customer needs and complaints
 Handled accounts payable and accounts receivable on daily basis
 Used strong oral and written communication skills to make reservations, accommodate
guest and communicate with other staff members
 Worked under General Manager and controlled office in his absence
Nordstrom, Durham, NC June 2004-August 2005
Men’s Shoes; commission sales
 Assisted customers with product information to assist and complete buying decisions
 Responsible for knowing new product line

3.  Demonstrated the importance of customer service to the business and gained a loyal
customer base of 15 clients
 Designed inventory systemfor in store shoe shine stand
 Used strong personable, oral, and written communication skills to communicate with
customer base and order supplies for shoe shine stand