Tom Sicola, of Sicola Marketing Services, At the Marketing Innovation Discovery Summit 2009. Blogging event at thedirectmarketingvoice.com, twitter: @quantumdigital
CME Group is transitioning to a centralized Salesforce CRM system to improve customer data management and tracking across their global offices and customer-facing teams. The new system provides a 360 degree view of over 200,000 customers and prospects. In 2009, CME Group aims to further develop the CRM system by formalizing its use, integrating additional customer data sources, and building dashboards and reports to track marketing and sales metrics and tie customer interactions to trading volume.
This document discusses different marketing strategies such as niche marketing, trade show marketing, and social media marketing. Niche marketing focuses on targeting a specific demographic or group that would most benefit from a company's products or services. Trade show marketing involves companies showcasing their new products and services at industry exhibitions open only to registered attendees. Social media marketing utilizes platforms like Twitter and Facebook to connect with over 45 crore active internet users in India.
Marketing messages are designed to elicit a response, such as purchasing a product, from the audience. Skilled marketers construct ads and use effective wording and imagery to build interest and attract customers. The value of marketing is clear as recognition of the extensive study and experience required in the field. Marketing strategies are constantly evolving to change with products and build sales. The expertise needed in marketing is endless as different approaches are developed and refined over years.
This document summarizes the services provided by a powerful distribution partner. They can help businesses position themselves for success through innovative reseller marketing programs and efficiently managing inventory and order fulfillment. They have a large distribution network across the US, with over 64 distribution centers and 12 million square feet of warehouse space. They provide value-added services to over 25,000 reseller customers and 1,000 manufacturers, including unparalleled marketing, a broad selection of products, access to new markets, and an efficient supply chain.
This document outlines strategies for sales and pricing. It discusses the differences between marketing and selling, how products impact the sales process, and factors to consider like distribution channels, sales approaches, and motivating buyers and resellers. Pricing strategies like skimming, penetration, and premium pricing are covered. The document also explains how channels can affect pricing margins and gives examples of pricing tactics and psychological effects.
This document discusses 5 things companies should automate before competitors: capturing actionable data about prospects, lead scoring and qualification, lead nurturing, events, and reporting. It provides examples of each, noting that automating marketing helps increase sales productivity, reduce costs, and generate more qualified leads. Automation is recommended to continuously nurture prospects through the buying process with tailored messages and offers.
- Savlon's soothing product likely did not gain acceptance in the market because it did not have attributes similar to Dettol, which was already established.
- Savlon should consider reintroducing a product with Dettol-like attributes to appeal to the same market segment that finds Dettol's attributes desirable.
- A particular market segment Savlon could try to appeal to is consumers looking for a product with antibacterial properties similar to Dettol.
This document provides a summary of chapters 13-14 from the textbook and chapter 8 from another source. It discusses key topics such as marketing channels, designing channel systems, managing intermediaries, and trends in retailing including the growth of e-commerce and mobile commerce. Major types of retailers and wholesalers are defined. The document also examines supply chain management, private label brands, and multichannel marketing strategies.
CME Group is transitioning to a centralized Salesforce CRM system to improve customer data management and tracking across their global offices and customer-facing teams. The new system provides a 360 degree view of over 200,000 customers and prospects. In 2009, CME Group aims to further develop the CRM system by formalizing its use, integrating additional customer data sources, and building dashboards and reports to track marketing and sales metrics and tie customer interactions to trading volume.
This document discusses different marketing strategies such as niche marketing, trade show marketing, and social media marketing. Niche marketing focuses on targeting a specific demographic or group that would most benefit from a company's products or services. Trade show marketing involves companies showcasing their new products and services at industry exhibitions open only to registered attendees. Social media marketing utilizes platforms like Twitter and Facebook to connect with over 45 crore active internet users in India.
Marketing messages are designed to elicit a response, such as purchasing a product, from the audience. Skilled marketers construct ads and use effective wording and imagery to build interest and attract customers. The value of marketing is clear as recognition of the extensive study and experience required in the field. Marketing strategies are constantly evolving to change with products and build sales. The expertise needed in marketing is endless as different approaches are developed and refined over years.
This document summarizes the services provided by a powerful distribution partner. They can help businesses position themselves for success through innovative reseller marketing programs and efficiently managing inventory and order fulfillment. They have a large distribution network across the US, with over 64 distribution centers and 12 million square feet of warehouse space. They provide value-added services to over 25,000 reseller customers and 1,000 manufacturers, including unparalleled marketing, a broad selection of products, access to new markets, and an efficient supply chain.
This document outlines strategies for sales and pricing. It discusses the differences between marketing and selling, how products impact the sales process, and factors to consider like distribution channels, sales approaches, and motivating buyers and resellers. Pricing strategies like skimming, penetration, and premium pricing are covered. The document also explains how channels can affect pricing margins and gives examples of pricing tactics and psychological effects.
This document discusses 5 things companies should automate before competitors: capturing actionable data about prospects, lead scoring and qualification, lead nurturing, events, and reporting. It provides examples of each, noting that automating marketing helps increase sales productivity, reduce costs, and generate more qualified leads. Automation is recommended to continuously nurture prospects through the buying process with tailored messages and offers.
- Savlon's soothing product likely did not gain acceptance in the market because it did not have attributes similar to Dettol, which was already established.
- Savlon should consider reintroducing a product with Dettol-like attributes to appeal to the same market segment that finds Dettol's attributes desirable.
- A particular market segment Savlon could try to appeal to is consumers looking for a product with antibacterial properties similar to Dettol.
This document provides a summary of chapters 13-14 from the textbook and chapter 8 from another source. It discusses key topics such as marketing channels, designing channel systems, managing intermediaries, and trends in retailing including the growth of e-commerce and mobile commerce. Major types of retailers and wholesalers are defined. The document also examines supply chain management, private label brands, and multichannel marketing strategies.
New Marketing for the New Economy - KotlerFilipe Mello
This document discusses how marketing is changing in the new digital economy. It notes that value is shifting from physical to intangible assets and from products to customization. The new economy requires different skills like e-marketing, brand building, and customer relationship management. It also requires a focus on lifetime customer value over individual transactions. Database marketing allows customizing communications based on customer data, though it requires significant investment. Overall, marketing is shifting from a supply-side to demand-side approach with a focus on customer retention through electronic communications and partnerships.
Module 3.1 - Sales and pipeline managementszpinter
Module 3.1 - Sales and pipeline management
The SENSES project co-funded by the European Union funds (ERDF and IPA)
For more information check the official website: http://www.interreg-danube.eu/senses
This document provides an overview and analysis of Walmart through a 12-point presentation. It begins with an introduction to Walmart, providing statistics on its size and scope of operations. The presentation then outlines the topics to be covered, including Walmart's history, business description, vision/mission/values, corporate and competitive strategies, SWOT analysis, five forces model, supply chain management, success factors, and criticisms. For each main topic, supporting details and explanations are provided through text, charts, and diagrams. The overall summary focuses on profiling Walmart as the world's largest retailer through analyzing its business model, strategies, and performance over time.
This presentation provides an overview of Walmart, including:
1) An introduction to Walmart as the world's largest retailer, founded in 1962 in Arkansas.
2) Details on Walmart's history, business description, vision/mission/values, corporate strategy of market dominance and international expansion.
3) Analysis of Walmart's competitive strategies of low cost leadership and differentiation, as well as its business strategies centered around low prices, vendor relationships, and technology investment.
4) Criticisms faced by Walmart regarding its impacts on local communities, treatment of employees, and various legal issues.
The presentation covers Walmart's operations, strategies, and criticisms in comprehensive detail over 12 sections.
1. The agenda outlines reviewing the client's needs, refining objectives, exploring solution possibilities, and next steps.
2. The client needs a new website, to sell their product, and explore a Salesforce CRM.
3. The consultant provides marketing and sales consulting services and solutions including Salesforce CRM.
How to market for competitive advantage using TQM. Explore how to gain competitive marketing advantages for small and medium sized businesses using Total Quality Management.
This document provides an overview of marketing concepts and the marketing mix. It discusses why marketing is important due to increasing competition and consumer power. The key aspects of marketing are identifying customer needs and satisfying them profitably. Marketing involves planning and executing the conception, pricing, promotion and distribution of goods and services. The marketing mix ("4Ps") consists of product, price, place and promotion. Other topics covered include segmentation, targeting and positioning customers, and the product life cycle.
The document discusses the scope of marketing and the decisions that marketers make. It covers different demand states that marketers must address, such as negative demand where consumers dislike a product, and no demand where consumers are unaware or uninterested in a product. The document also outlines various marketing concepts and tools that marketers use, such as segmentation, branding, and the marketing mix. It examines the role of marketing in organizations and trends affecting the evolving nature of marketing.
The document provides an overview of a CRM system being proposed for One Direction, a luxury lingerie company in the Philippines. It discusses the company's background and management team, their goal of bringing high quality intimate fashion to the Philippine market, and why pursuing a CRM system would help them better understand customers, improve marketing strategies, and enhance customer communication and retention. The proposed CRM system would help manage sales, marketing, and customer relations through modules for contact management, complaints/feedback, marketing campaigns, and sales leads/transactions.
This document discusses building a powerful marketing plan through various strategies including understanding customer needs, developing customer relationships, implementing an effective marketing mix, using branding, and employing guerrilla marketing tactics. It emphasizes focusing on customers through quality products, convenience, innovation, and speed to market. The marketing mix or 4Ps of product, place, price and promotion are explained as the basic components for satisfying customers and achieving business goals. Overall, the document provides guidance on developing a comprehensive yet low-cost marketing strategy.
This document provides an overview of the Marketing Management I course taught by Dhruva Chak. It includes the course textbooks, assessment criteria with weights, definitions and concepts of marketing from various experts, and discussions on key topics like the marketing process, selling vs marketing, the importance of marketing, what is marketed, key customer markets, and core marketing concepts. The assessment is based on online tests, a case study, group project, and an end-term exam.
This document provides an overview of the Marketing Management I course taught by Dhruva Chak. It includes the course textbooks, assessment criteria which is 50% from an end term exam, and marketing definitions from various sources including the Chartered Institute of Marketing, American Marketing Association, Philip Kotler, and Peter Drucker. Key marketing concepts are also summarized such as the marketing process, the difference between selling and marketing, that marketing is a frame of mind for an entire organization, and why marketing is important.
This document summarizes Philip Kotler's presentation on competing successfully through humanistic marketing approaches. It discusses managing marketing in a changing global environment, building effective marketing organizations, and transitioning from traditional to digital marketing. Specifically, it covers topics like meeting global challenges, innovating, using marketing research and analytics, the evolving roles of marketing and sales, and moving marketing strategies to embrace digital technologies and corporate social responsibility.
An International Network of Go to Market, Trade & Shopper Marketing Experts
- TMC has more than 19 years of experience in the design and implementation of solutions for Consumer Goods and Retail Industries in the areas of sales, distribution, trade and shopper marketing.
- We are an international network of recognized senior professionals and business school teachers.
- Our teams counts with extensive experience and knowledge in Latin America
- We offer integrated solutions from diagnosis up to execution
This document discusses strategies for product launches and cross-selling existing customers using digital channels. It identifies challenges such as lack of access to decision-makers, lack of customer knowledge about new products, and being seen as the wrong type of supplier. The document presents the "Pipeline Marketing" approach of targeting entire buying organizations with marketing instead of individuals. It provides case studies of how IBM and Vitec increased sales to existing customers by improving positioning, creating urgency with targeted messages, and building knowledge through digital content. The key is helping customers identify new problems, reaching all influencers, and changing perceptions to be seen as the right solution partner.
This document provides an overview of retailing objectives, functions, types of retailers, franchising, and strategic issues. It discusses the importance of retailing and various career paths. It also defines different types of retailers like department stores, supermarkets, discount stores, and specialty stores. Additional topics covered include in-store retailing, non-store retailing, strategic issues around location, merchandise, advertising, and consumer behavior.
This document provides an overview of simple steps for growing a business, including marketing strategies. It discusses identifying marketing goals through research and understanding the target market. Various marketing options are evaluated such as advertising, public relations, online marketing and creating customer loyalty. Creating "raving fans" through customer service and retention is emphasized. Helpful resources for small businesses are provided. The document aims to help businesses learn effective marketing methods to achieve their goals.
This document provides an overview of marketing concepts including segmentation, targeting, and positioning (STP). It defines STP and explains why companies use it. The key aspects of STP covered include identifying distinct customer groups, selecting target market segments, and positioning a company's offering to communicate its benefits to each segment. Common variables used for segmentation such as geographic, demographic, and psychographic factors are described. The document also discusses approaches for evaluating and selecting target market segments.
The One-Minute Real Estate Marketing System - NAR 2012 by QuantumDigitalQuantumDigital
During the 2012 REALTORS Conference & Expo we presented our One-Minute Marketing Clinics. Attendees learned how top agents are generating an additional $12,000 in yearly commissions by mailing only 250 marketing postcards per month using tools like TriggerMarketing® and the QCards iPhone app. For more info, visit: http://quantumdigital.com/campaigns/nar12
The document discusses trends in real estate marketing tools and technologies. It finds that only 22% of agents use an advanced system to manage leads, and that responding to inquiries within 5 minutes versus 30 minutes increases the odds of contact by 100 times. The document also reports that 59% of agents do some form of niche marketing, and that 83% and 60% of agents use Facebook and LinkedIn, respectively, for social networking and sphere of influence branding.
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This document discusses how marketing is changing in the new digital economy. It notes that value is shifting from physical to intangible assets and from products to customization. The new economy requires different skills like e-marketing, brand building, and customer relationship management. It also requires a focus on lifetime customer value over individual transactions. Database marketing allows customizing communications based on customer data, though it requires significant investment. Overall, marketing is shifting from a supply-side to demand-side approach with a focus on customer retention through electronic communications and partnerships.
Module 3.1 - Sales and pipeline managementszpinter
Module 3.1 - Sales and pipeline management
The SENSES project co-funded by the European Union funds (ERDF and IPA)
For more information check the official website: http://www.interreg-danube.eu/senses
This document provides an overview and analysis of Walmart through a 12-point presentation. It begins with an introduction to Walmart, providing statistics on its size and scope of operations. The presentation then outlines the topics to be covered, including Walmart's history, business description, vision/mission/values, corporate and competitive strategies, SWOT analysis, five forces model, supply chain management, success factors, and criticisms. For each main topic, supporting details and explanations are provided through text, charts, and diagrams. The overall summary focuses on profiling Walmart as the world's largest retailer through analyzing its business model, strategies, and performance over time.
This presentation provides an overview of Walmart, including:
1) An introduction to Walmart as the world's largest retailer, founded in 1962 in Arkansas.
2) Details on Walmart's history, business description, vision/mission/values, corporate strategy of market dominance and international expansion.
3) Analysis of Walmart's competitive strategies of low cost leadership and differentiation, as well as its business strategies centered around low prices, vendor relationships, and technology investment.
4) Criticisms faced by Walmart regarding its impacts on local communities, treatment of employees, and various legal issues.
The presentation covers Walmart's operations, strategies, and criticisms in comprehensive detail over 12 sections.
1. The agenda outlines reviewing the client's needs, refining objectives, exploring solution possibilities, and next steps.
2. The client needs a new website, to sell their product, and explore a Salesforce CRM.
3. The consultant provides marketing and sales consulting services and solutions including Salesforce CRM.
How to market for competitive advantage using TQM. Explore how to gain competitive marketing advantages for small and medium sized businesses using Total Quality Management.
This document provides an overview of marketing concepts and the marketing mix. It discusses why marketing is important due to increasing competition and consumer power. The key aspects of marketing are identifying customer needs and satisfying them profitably. Marketing involves planning and executing the conception, pricing, promotion and distribution of goods and services. The marketing mix ("4Ps") consists of product, price, place and promotion. Other topics covered include segmentation, targeting and positioning customers, and the product life cycle.
The document discusses the scope of marketing and the decisions that marketers make. It covers different demand states that marketers must address, such as negative demand where consumers dislike a product, and no demand where consumers are unaware or uninterested in a product. The document also outlines various marketing concepts and tools that marketers use, such as segmentation, branding, and the marketing mix. It examines the role of marketing in organizations and trends affecting the evolving nature of marketing.
The document provides an overview of a CRM system being proposed for One Direction, a luxury lingerie company in the Philippines. It discusses the company's background and management team, their goal of bringing high quality intimate fashion to the Philippine market, and why pursuing a CRM system would help them better understand customers, improve marketing strategies, and enhance customer communication and retention. The proposed CRM system would help manage sales, marketing, and customer relations through modules for contact management, complaints/feedback, marketing campaigns, and sales leads/transactions.
This document discusses building a powerful marketing plan through various strategies including understanding customer needs, developing customer relationships, implementing an effective marketing mix, using branding, and employing guerrilla marketing tactics. It emphasizes focusing on customers through quality products, convenience, innovation, and speed to market. The marketing mix or 4Ps of product, place, price and promotion are explained as the basic components for satisfying customers and achieving business goals. Overall, the document provides guidance on developing a comprehensive yet low-cost marketing strategy.
This document provides an overview of the Marketing Management I course taught by Dhruva Chak. It includes the course textbooks, assessment criteria with weights, definitions and concepts of marketing from various experts, and discussions on key topics like the marketing process, selling vs marketing, the importance of marketing, what is marketed, key customer markets, and core marketing concepts. The assessment is based on online tests, a case study, group project, and an end-term exam.
This document provides an overview of the Marketing Management I course taught by Dhruva Chak. It includes the course textbooks, assessment criteria which is 50% from an end term exam, and marketing definitions from various sources including the Chartered Institute of Marketing, American Marketing Association, Philip Kotler, and Peter Drucker. Key marketing concepts are also summarized such as the marketing process, the difference between selling and marketing, that marketing is a frame of mind for an entire organization, and why marketing is important.
This document summarizes Philip Kotler's presentation on competing successfully through humanistic marketing approaches. It discusses managing marketing in a changing global environment, building effective marketing organizations, and transitioning from traditional to digital marketing. Specifically, it covers topics like meeting global challenges, innovating, using marketing research and analytics, the evolving roles of marketing and sales, and moving marketing strategies to embrace digital technologies and corporate social responsibility.
An International Network of Go to Market, Trade & Shopper Marketing Experts
- TMC has more than 19 years of experience in the design and implementation of solutions for Consumer Goods and Retail Industries in the areas of sales, distribution, trade and shopper marketing.
- We are an international network of recognized senior professionals and business school teachers.
- Our teams counts with extensive experience and knowledge in Latin America
- We offer integrated solutions from diagnosis up to execution
This document discusses strategies for product launches and cross-selling existing customers using digital channels. It identifies challenges such as lack of access to decision-makers, lack of customer knowledge about new products, and being seen as the wrong type of supplier. The document presents the "Pipeline Marketing" approach of targeting entire buying organizations with marketing instead of individuals. It provides case studies of how IBM and Vitec increased sales to existing customers by improving positioning, creating urgency with targeted messages, and building knowledge through digital content. The key is helping customers identify new problems, reaching all influencers, and changing perceptions to be seen as the right solution partner.
This document provides an overview of retailing objectives, functions, types of retailers, franchising, and strategic issues. It discusses the importance of retailing and various career paths. It also defines different types of retailers like department stores, supermarkets, discount stores, and specialty stores. Additional topics covered include in-store retailing, non-store retailing, strategic issues around location, merchandise, advertising, and consumer behavior.
This document provides an overview of simple steps for growing a business, including marketing strategies. It discusses identifying marketing goals through research and understanding the target market. Various marketing options are evaluated such as advertising, public relations, online marketing and creating customer loyalty. Creating "raving fans" through customer service and retention is emphasized. Helpful resources for small businesses are provided. The document aims to help businesses learn effective marketing methods to achieve their goals.
This document provides an overview of marketing concepts including segmentation, targeting, and positioning (STP). It defines STP and explains why companies use it. The key aspects of STP covered include identifying distinct customer groups, selecting target market segments, and positioning a company's offering to communicate its benefits to each segment. Common variables used for segmentation such as geographic, demographic, and psychographic factors are described. The document also discusses approaches for evaluating and selecting target market segments.
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Best practices for project execution and deliveryCLIVE MINCHIN
A select set of project management best practices to keep your project on-track, on-cost and aligned to scope. Many firms have don't have the necessary skills, diligence, methods and oversight of their projects; this leads to slippage, higher costs and longer timeframes. Often firms have a history of projects that simply failed to move the needle. These best practices will help your firm avoid these pitfalls but they require fortitude to apply.
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Unveiling the Dynamic Personalities, Key Dates, and Horoscope Insights: Gemin...my Pandit
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HOW TO START UP A COMPANY A STEP-BY-STEP GUIDE.pdf46adnanshahzad
How to Start Up a Company: A Step-by-Step Guide Starting a company is an exciting adventure that combines creativity, strategy, and hard work. It can seem overwhelming at first, but with the right guidance, anyone can transform a great idea into a successful business. Let's dive into how to start up a company, from the initial spark of an idea to securing funding and launching your startup.
Introduction
Have you ever dreamed of turning your innovative idea into a thriving business? Starting a company involves numerous steps and decisions, but don't worry—we're here to help. Whether you're exploring how to start a startup company or wondering how to start up a small business, this guide will walk you through the process, step by step.
2. McLane Background
• $30 Billion Supply Chain Services Company
• Supply Chain Solutions—60,000 retail locations
• More than 40,000 products
– Convenience stores
– Mass merchants
– Warehouse clubs
– Military
– Drug stores
– Chain-based restaurants
• Every US zip code, Brazil and
exports to 34 countries
• 15,000 teammates
• Wholly owned unit of Berkshire-Hathaway
3. Business Challenge
• More than 40 locations, highly decentralized
and multiple subsidiaries
• No repository for brand elements
– No brand guidelines
– No photo library
– No presentation standards or templates
• Multiple printing companies per market
– Business Systems, Sales Collateral, Other
– 100s of 1000s of $ in door stops!
25. Impact
• Key Benefits
– Cost Savings
• Print on Demand (no waste)
• Multiple revisions & personalization (w/o penalty)
• Competitive prices at small quantities
– Cost Control
• Designated users
• Budget versus spending insight
26. Impact
• Key Benefits
– Efficiency
• No bids
• Shipping pre-arranged
• No warehousing, no door stops, no kidding
– Productivity
• Reduction in Agency management time
• Reduction in client time