Masterclass leadership and management

Masterclass Leadership &
Management

üOne coaching team
leaders (no touch)
üEach stick is manned
üEach member ≥1 stick

üOne flipchart
üOne coaching team
leader
üNo touching ground
üAll team members in
touch

Management
Personal Leadership

Management
Situational & Personal Leadership

Role Tell Praise
Rookie High Low
Contributor High High
Key player Low High
Captain Low Low

Management
Leading (by) questions

⚡ Closed
⚡ Solution oriented
⚡ Thé one
⚡ Rambling
⚡ Interpretive
⚡ Rhetorical
⚡ Leading
⚡ Interrupting
⚡ No interrupting
⚡ Why?

üUse all senses
üNo judgements
üObservable
Facts

üPose an open
question
üListen for the
answer
üObserve for
more

üPose a
question
üUse part of the
answer to
follow up
üEtc.

üChecking
üChoice making
üEtc.

ü Start wide
ü Who
ü What
ü When
ü How
ü Deep dive
ü What more can you tell me about
X you mentioned?
ü What makes Y so important?
ü Induce choice: half open questions
ü Check: closed questions

☛Observation
☛Open
☛Deep dive
☛Angles
☛Closed
☛Sieving

Management
Leading (by) questions
Applications

☛ When will you know that you have
finished successfully, and how?
☛ What, in concrete terms, do you want
to achieve?
☛ What does it look like when you have
reached your goal?
☛ Be more specific, what is the outcome
that you want?

☛ What is your thermometer for
success?
☛ How are you going to measure how far
along you are on the way to reaching
your goal?
☛ How do you quantify what you want to
achieve?
☛ How could you state your goal so that
you can monitor the progress toward
it?

☛ In what way is your goal challenging
(enough) for you(r organization)?
☛ What obstacles do you foresee that
you need to overcome?
☛ How proud will reaching the goal make
you?

☛ How possible is this?
☛ What makes you think you can actually
do this?
☛ Which capabilities does one need, and
do you have those (on board)?
☛ What externalities are there that could
fail the project?
☛ What risks are there, and can they be
managed?

☛ On what date will this project start?
☛ On what date will all this be
completed?
☛ What is the deadline?

Management
Drivers and motivation

üAutonomy
”the desire to direct our own lives”
üMastery
”the urge to make progress and get
better at something that matters”
üPurpose
”the yearning to do what we do in the
service of something larger than
ourselves.”
https://youtu.be/u6XAPnuFjJc

Motivation
Opportunity Ability

üMotivation: the degree of a
persons interest in (the result of) this
behavior
üAbility: the degree of a persons
skills, capacity, experience and
instruments to show this behavior
üOpportunity: the degree to
which time and circumstances
stimulate or obstruct this behavior

http://youtu.be/zSXJoCMlG2U?t=6s

Management
Tribal leadership

2% 25% 49% 2%22%
Alienated Seperate Domination Partnership Team

Management
Purposeful leadership
a your story

http://youtu.be/u4ZoJKF_VuA?t=22s

ØWhat sparks enthusiasm in
you?
ØWhat fills you with pride and
joy?
ØWhat is the most important
thing in your life?
ØWhat gets you up when life
knocks you down?
ØWhat do you need to do, be
and/or achieve before you die?

BHAG
StrenghtsValues
Higher
goal

BHAG
StrenghtsValues
Higher
goal
üWhat is most important to you in life?
üWhat do you believe to be true?
üWhat are you willing to die for?
üWhat makes life worth living?

BHAG
StrenghtsValues
Higher
goal
üWhat do you want to achieve in your life?
üWhat would you regret if you die now?
üWhat makes you really proud?
üWhat do you love doing so much that you
would continue doing after winning the
lottery?

üWhat is your Big, Hairy, Audacious Goal?
üWhat do you want to achieve in 5 to 10
years?
üWhat goal do you secretly have, that both
thrills and scares you?

Are you good at it? Does it make you feel strong?
Does it
give your
energy?
Your unique
combination of
talent, knowledge
and skills
http://goo.gl/OrGRWP

üTake the free online test
üFurther scientific research
üFind youwrSignature Strengths
http://power2improve.pro.viasurvey.org
Signature Strengths:
your essential core qualities

http://youtu.be/Hhk4N9A0oCA?t=14s

ØWhat is my past leadership
journey?
ØWhat is my new Leadership
call?
ØWhat is my biggest fear?
ØWhat is my biggest
challenge?
ØWho does/could mentor me?

Management
Appreciative & Happy Leadership

Carol Dweck: ‘With the right
mindset we can motivate and help
students to raise grades, and to
reach your own goals - personal
and professional.’

1. Celebrate achievements (small and big)
2. Aknowledge project milestones
3. Be a cheerleader (encourage learning)
4. Regularly praise for effort
Exercise:
• ‘I…’
• ’My manager…’
• ‘My collegues…’

Praise
capability
You are a great
writer
You are a
natural
How creative
you are!
Praise
effort
You have
written a
fantastic essay!
What a great
strategy you
game up with!
You have
grown
tremendously!
Fixed Mindset
Growth Mindset

üFocus on the receiver
üCompliment on effort
üMake it personal

Positive
Emotions
Engagement
Positive
Relationships
Accomplishments
Meaning
P E R M A

Management
Servant leadership

Servant leadership in an
organization leads to:
ü Happy & healthy employees
ü Happy customers
ü Sustainable success
How can I
help you?

How can I
help you?
1. Awareness
2. Empathy
3. Obeservation
4. Make whole
5. Influencing
6. Foresee
7. Conceptualise
8. Stewardship
9. Growth of people
10.Community building

Management
Leadership (&) rules

Management
Leadership & obstacles

Management
Leadership & failure

If you don’t make mistakes, you aren’t
really trying
Coleman Hawkins
You learn from the mistakes
you make and from the
mistakes other people make.
The truth is, you don’t learn
form success; you learn from
failure
George Clooney
If you don’t make mistakes,
you don’t make anything.
Joseph Conrad
you’re not working on hard
enough problems. And
that’s a big mistake.
Frank Witzek
you can’t make decisions
Warren Buffett

http://goo.gl/ncPXMR
Completed Patent 251,539 for the light
bulb that ensured his fame and fortune.
I've missed more than 9,000
shots in my career. I've lost
almost 300 games. 26 times,
I've been trusted to take the
game winning shot and
missed. I've failed over and
over and over again in my
life. And that is why I
succeed.

Thomas Edison Michael Jordan
Demoted from her job as news anchor
because she 'wasn't fit for TV'.
Wrote first book as a struggling single
mom on welfare. Faced 12 rejections
from publishers. Sold for $4,000.

Management
Leadership, fear and courage

https://www.ted.com/talks/brene_brown_on_vulnerability?language=nl

① What do I normally do when I
feel weak? And what can I
change for the better?
② How can I leverage my
strengths so that I feel strong
more often?
③ How can I make vulnerability
my friend?

Management
Leadership and decision (making)

What leadership
dilemma’s have
you faced (or
will you face)
in your life? 5

qGroups of 3
qOne dilemma owner
qTwo advisors
qRound 1: Ask questions first
qRound 2: Share hunch
qRound 3: Twist it around
qRound 4: Offer your advice
qRound 5: Reflect and react

üIntegrity
üStop/reduce thinking in “or”
üStart/increase thinking in
“and”
https://youtu.be/hmyfjKjcbm0

Management
Leadership (&) communication

Content
Process
Relationship
Personal Program
Emotions

Ø Reciprocity
Ø Commitment and consistency
Ø Social proof
Ø Liking
Ø Authority
Ø Scarcity
Ø Contrast and projection

Management
The vocie of
Leadership

I say to you today, my
friends, that in spite of
the difficulties and
frustrations of the
moment, I still have a
dream.

Management
Leadership schools

Management
Leadership, conflict and unstandable behavior

Rational phase
Anihilation through self sacrification
Anihilation of enemy
Limited damage doing
Threathening
Damaged self image
Image and coalitions
Deeds
Debate
Toughening
Emotional
phase
Battle
phase

Task Focus
P
a
s
s
i
v
e
People Focus
A
c
t
i
v
e
Normal
behavior
Whiner
No
Nothing
Nothing
Yes
Maybe
Tank
Professor
Sniper
Sniper
Grenade
Fake Professor

ü Goal: Command respect
ü Strategy:
1. Hold your ground.
2. Interrupt the assault.
3. Immediately go back to the core.
4. Aim for the outcome and fire.
5. Peace with honor.

✓Goal: Uncover the Sniper
✓Strategy:
1. Stop, look, track back.
2. Use search light questions.
3. Use Tank Strategy if needed.
4. Go on a blame patrol.
5. Propose a civil future.

✓Goal: Control the situation
✓Strategy:
1. Grab attention.
2. Aim for the heart.
3. Reduce intensity.
4. Allow time for good behavior.
0. Grenade prevention.

✓Goal: Open for new ideas
✓Strategy:
1. Be prepared and know your case.
2. Track back respectfully.
3. Mix with their doubts and desires.
4. Present indirectly.
5. Make the Professor a mentor.

ü Goal: Disarm the bad ideas
ü Strategy:
1. Give some personal attention.
2. Clear up the details.
3. Tell how it (really) is.
4. Be soft on the person.
5. Interrupt the pattern.

✓Goal: Get real commitment
✓Strategy:
1. Make honest through safety.
2. Be honest.
3. Help the person (learn to) plan.
4. Create commitment.
5. Improve the relationship.

✓Goal: Help (learning) to chose
✓Strategy:
1. Create a comfort zone.
2. Clarify conflicts and options.
3. Use decision making proces.
4. Put at ease.. and then move on.
5. Improve the relationship.

✓Goal: Seduction to talk.
✓Strategy:
1. Plan for enough time.
2. Pose expecting questions.
3. Make/keep it light.
4. Guess.
5. Show the future.

✓Goal: Move to problemsolving
✓Strategy:
1. ‘Go with the flow’.
2. Use the person as resource.
3. Leave the door open.
4. Polarize and flip it around.
5. Recognize and note the good intentions.

✓Goal: Problem solving alliance
✓Strategy:
1. Listen for main themes and core.
2. Interrupt and make specific.
3. Shift focus to solutions.
4. Show the future.
5. Draw a line.

Management
Food for thought:
Interview

üWhy would you follow me?
üHow do you define my leadership?
üWhat are my best examples of
leadership?
üWhat are my worst examples of
leadership?
üWhat should I stop doing?
üWhat should I start doing?
üWhat should I do less of?
üWhat should I do more of?

ü3 professional
connections
ü3 friends
ü3 family members

Management
Food for thought:
Journal

qWhat am I proud of? And why?
qWhat am I grateful for? And why?
qWhat did I learn? And how will I
change my course?
qHow did I move towards my goals
and commitments?
qToDo tomorrow!

Management
Food for thought:
Challenge

Mail me: gustaaf.vocking@power2improve.com
Find us on:
Newsletter:
https://www.power2improve.com/en/newsletter/

Masterclass leadership and management

Recommended

Recommended

More Related Content

Similar to Masterclass leadership and management

Similar to Masterclass leadership and management (20)

More from Power2Improve

More from Power2Improve (20)

Recently uploaded

Recently uploaded (20)

Masterclass leadership and management