1. Susan DeLuca
Telephone: 646-334-5226 (Cell); Email: smamaluca@aol.com
Professional Profile
A resourceful and performance driven professional offering a strong track record of flourishing in diverse areas
entailing general administration, client services, office management and documentation. Demonstrates excellence in
providing executive level support to include scheduling meetings, making travel arrangements, managing calendar
and implementing the best practices. Excels in customer service skills and is committed to delivering outstanding
service at all times and continually looking for new ways to improve the operations. Quick to assimilate new ideas
and concepts while demonstrating a logical approach to solving complex problems and issues. Works effectively on
own initiative to prioritize, coordinate and consolidate tasks while simultaneously handling diverse range of functions
from multiple sources. An articulate communicator who can formulate positive relationships at all levels and thrives
in highly pressurized and challenging working environments.
Career Summary
4/2006 – 12/2014 Executive Assistant and Travel Coordinator to Dr. Alveda King (Niece of
Dr. Martin Luther King, Jr.) – STATEN ISLAND, NY
Spearheaded functions for scheduling domestic and international travel plans for senior officials – Dr Alveda
King, Pastoral Associates and Associate Director
Played a key role in booking of airline reservations, hotel reservations and ground transportation; also managing
the correspondence related to itineraries, obtaining tickets and processing travel expenses
Took sole accountability to create the travel itineraries for Dr Alveda King, Pastoral Associates and Associate
Director that include specific details of the trip such as mode of transportation, timelines, location, detailed
schedules of their events and contact information of any person related to the trip
Made all travel arrangements including airline, trains, ground transportation and hotels for all the Pastoral team
members and guests attending the monthly Pastoral team meeting
Organized meetings and managed the schedule and calendar of Dr Alveda King; dealing with day-to-day
correspondence independently
Provided assistance and travelling alongside the top executives on trips whenever required
Maintained all the records and updating it accordingly while ensuring its availability and accuracy from time to
time
2002 – 2006 DELTA MANAGEMENT, LLC, NEWYORK, NY
Executive Secretary
Provided full extent of secretarial and administrative services to the Principal Owners, Executive Vice President
and Director of Sales and Rentals for a real estate management firm
Performed secretarial work, communication, maintenance of reports, documentation while coordinating with
other departments for their confidential work
Planned and organized meetings while ensuring effective rendering of services to enable smooth flow of day to
day operations
1998 – 2002 VALUEMETRICS, INC., NEWYORK, NY
Administrative Assistant
Managed administration related functions and assisted the President and Managing Director
Handled sorting, screening, and prioritizing incoming mail correspondence (email/post/fax) while drafting
responses to correspondence as required
Secured confidential information by completing database backups and facilitated easy retrieval of records
utilizing organized filing and retrieval systems
1997 – 1998 CORNERSTONETELEVISIONMINISTRY, FORT LAUDERDALE,FL
Office Manager and Coordinator

2. Responsible for providing administrative support including office management while monitoring, controlling and
supervising all activities related to staff needs
Career Summary cont.
Handled communication, maintenance of reports, documentation as well as liaison and coordination with other
departments; identified scope for process enhancements for improved services
1990 – 1997 BLOCKBUSTER ENTERTAINMENT GROUP, FORTLAUDERDALE,FL
Senior Secretary
Performed secretarial functions in various departments and handled other general administration duties
1986 – 1990 SUMMIT ROVINS & FELDESMAN, NEWYORK, NY
Administrative Assistant
Provided overall administrative support to Chief Counsel to the Senate and to the Partner of the Real Estate
Division
1982 – 1986 AMERICAN BROADCASTING COMPANIES, INC., NEWYORK, NY
Senior Secretary
Handled secretarial functions for the Director of Finance (ABC Radio Network) and served as Secretary to
General Attorney (ABC Video Enterprises)
Education and Qualifications
Executive Secretarial Diploma, The Wood Secretarial School, Manhattan, NY (1980)
Key Skills
I.T.: MS Office (Word, Excel, PowerPoint, Outlook, Access), Internet Applications