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Marketing Tools
Management
Yo u r Co mp an y Name
Content
2
Capture
Marketing Insights
Build
Strong Brands
Shape the
Market Offerings
Deliver
Value
Communicate
the Value
KPI’s and
Dashboard
Connect
With Customers
Create successful
Long-term Growth
01
02
03
04
05
06
07
08
Capture Marketing
Insights
Gathering Information &
Scanning the Environment
Conducting Marketing
Research & Forecasting Demand
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3
PESTEL Analysis
P E S T E L
Economics LegislationSociety TechnologyPolitics
• Growth Rates and
Tax Policies
• Text Here
• Laws regarding
consumer protection
• Text Here
• Population growth
and Demographics
• Text Here
• Emerging
Technologies
• Text here
• Text Here
• Recycling and Waste
Management Policies
• Text Here
• Government
Policy
• Text Here
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Environment
4
SWOT Analysis
Strengths
• What is the USP of Business?
• How are you better than competitor?
• Text here
Weaknesses
• What sort of skills require to work on?
• What are the require resources?
• Text here
Opportunities
• Are there any untouched potential market
areas?
• Text here
Threats
• What are our competitors doing that we
are not?
• Are there any government regulations that
could hamper our business?
• text here.
5
Global Market Potential Graphical Format
USA
Brazil
Russia
Australia
Africa
In Billion In %
U.S.A $ 200 10%
Brazil $ 250 8%
Africa $ 305 5.2 %
Australia $500 5.2 %
Russia $ 420 20 %
Market Size Growth SizeRegion
6
Global Market Potential Tabular Format
7
Region Market Analysis 2016 2017 2018 2019 2020
CAGR
(2016 - 2020)
Europe
Market Value (US $ Mn) xx xx xx xx xx xx
Market Volume (* 000 Units) xx xx xx xx xx xx
Asia Pacific
Market Value (US $ Mn) xx xx xx xx xx xx
Market Volume (* 000 Units) xx xx xx xx xx xx
North America
Market Value (US $ Mn) xx xx xx xx xx xx
Market Volume (* 000 Units) xx xx xx xx xx xx
Middle East & Africa
Market Value (US $ Mn) xx xx xx xx xx xx
Market Volume (* 000 Units) xx xx xx xx xx xx
Latin America
Market Value (US $ Mn) xx xx xx xx xx xx
Market Volume (* 000 Units) xx xx xx xx xx xx
Total
Market Value (US $ Mn) xx xx xx xx xx xx
Market Volume (* 000 Units) xx xx xx xx xx xx
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Market Survey Insights
8
Survey Result
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01
Survey Result
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02
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Survey Result
03
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Survey Result
04
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Survey Result
05
Add your Key takeaways from this slide
Add your Key Summary Here
Market Opportunity Analysis
9
Can Benefit
Convince Target
Markets?
Can Target Markets
Be Reached
with Cost Effective
Media & Trade
Channels?
Possess
Resources
to Deliver
Benefits?
Are Benefits
Better Than
Competitors?
Is It
Profitable?
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• To evaluate opportunities
• To determine attractiveness & probability of success
Market Opportunity Analysis
10
Creating Customer Value and Loyalty
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Analyzing Consumer Market
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audience's attention.am
Analysing Business Markets
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audience's attention.
Identifying Market Segments & Targets
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audience's attention.
Connect
with Customers
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Creating Customer Value
11
Capture Value from
customers to create
profit and customer
equity
Understand the
marketplace,
customer needs
and wants
Design a customer
driven marketing
strategy
Construct an
integrated marketing
programme
Build profitable
relationships and
create delight
• Research the marketplace,
customer needs and wants
• Manage marketing
information and customer
data
• Text Here
• Text Here
• Select customers to serve:
Segmentation and targeting
• Design a value proposition:
Differentiation and Positioning
• Text Here
• Text Here
• Product (or service) design
and building strong brands
• Pricing and making attractive
• Place (Distribution): making
available
• Promotion: communicate
customer value
• Text Here
• Text Here
• CRM: building strong relations
with target customers
• PRM: building strong relations
with marketing partners
• Text Here
• Text Here
• Create customers satisfaction
and delight
• Capture Customers lifetime
value
• Increase market share and
share of customers
• Text Here
• Text Here
Capture value from
Customers in return
Creating Customer Loyalty
12
Description Earn Points and Redeem For Rewards
Receive Cashback Relative to Their
Transaction Spend
Rewards for Privilege Member Only
Advantages Flexible and Offers Control Easy To Manage Most Profitable (For Elite Members Only)
Disadvantages Text Here Text Here Text Here
Typical Offers Text Here Text Here Text Here
Sample Programs Text Here Text Here Text Here
Text Here Text Here Text Here Text Here
Titles
Loyalty Programs Rebate ProgramBonus Points
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Recognition Program
Customer
PurchaseStages
13
Initial Consideration
• Incentives
• Seasonal promotions
• Online catalog with known prices
• Benefits-integrated guided search
• Care management notifications/alerts
Active Evaluation
• Out - of – pocket cost share
• Financing
• Care setting preference
• Location
• View ratings / reviews
• Quality / outcomes scores
Closure
• Shopping cart with check – out
• Oder management / concierge service
• Order Modifications
• Merchant processing (consumer payment)
• EFT (health plan payment)
Post - Purchase
• Online EOB (PDF)
• Enter ratings / reviews
• Net promoter score / surveys
Moderating Effect on Consumer Decision Making
14
An endorsement from an celebrity
Recommendations from a friend / Family
SMS / text message ad
Video game advertising
Online review by someone you do not know
An endorsement from an online personality
Recommendation from within your social media circle
Television ads
Ads delivered through social media platforms
66% 77% 65% 95% 76% 73%
57% 5% 35% 25% 57% 55%
86% 53% 60% 60% 66% 16%
36% 44% 80% 55% 38% 30%
58% 23% 23% 23% 58% 85%
47% 8% 18% 18% 22% 22%
17% 21% 62% 21% 17% 14%
32% 9% 48% 29% 12% 20%
58% 78% 28% 78% 8% 30%
70%
60%
50%
48%
40%
35%
30%
25%
20%
Text Here
14-18 19-25 26-32 33-49
Baby
Boomers
69+
Millennials Gen X
50-68
Matures
1 2 3 4 5 6 7 8 9 10
Low Impact High Impact
Medium that Influence Purchase Decision
15
15
52
75
0 10 20 30 40 50 60 70 80 90 100
Advertising
Previous Usage
Word of Mouth
Stage 1
Initial consideration Set
18
32
85
0 10 20 30 40 50 60 70 80 90 100
Word of Mouth
Shopping
Internet Information
8
46
30
0 10 20 30 40 50 60 70 80 90 100
Word of Mouth
Shopping
Internet Information
25
35
40
0 10 20 30 40 50 60 70 80 90 100
Previous Usage
Advertising
Word of Mouth
Stage 2
Active Evaluation
Stage 3
Moment of Purchase
20
28
32
0 10 20 30 40 50 60 70 80 90 100
Previous Usage
Advertising
Word of Mouth
20
50
70
0 10 20 30 40 50 60 70 80 90 100
Previous Usage
Advertising
Word of Mouth
In Developing MarketsIn Mature Markets
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Analysing Business Situation
16
Market Size
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Target User
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Market Trend
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Major competitors
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Service Available
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Funds Available
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Consumer Market Segmentation
17
Geographic
• Region - Text Here
• Country - Text Here
• Population - Text Here
• Climate - Text Here
Demographic
• Age - Text Here
• Gender - Text Here
• Ethnicity - Text Here
• Nationality - Text Here
• Occupation - Text Here
• Income - Text Here
• Family Size - Text Here
Psychographic
• Lifestyle – Text Here
• Personality - Text Here
• Values - Text Here
• Interest - Text Here
Behavioral
• Brand Loyalty - Text Here
• Benefits Sought - Text Here
• User Status - Text Here
• Usage Rates - Text Here
• Occasion - Text Here
• Readiness to Buy - Text Here
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Market Segmentation
Business Market Segmentation
18
Personal
Characteristics
• Buyer Seller Similarity
Text Here
• Attitude towards Risk
Text Here
• Loyalty –
Text Here
Situational
Factors
• Urgency
Text Here
• Specific Application
Text Here
• Size of Order
Text Here
Purchasing
Approaches
• Purchasing Function
Text Here
• Power Structure
Text Here
• Nature of Existing
Capabilities
Text Here
Operating
Variable
• Technology
Text Here
• User/ Non User Status
Text Here
• Customer Capabilities
Text Here
Demographics
• Industry
Text Here
• Company Size
Text Here
• Location
Text Here
International Market Segmentation
19
Geographic Cultural
Economic Political-Legal
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• Region - Text Here
• Country - Text Here
• Population - Text Here
• Climate - Text Here
• Language -Text Here
• Lifestyle - Text Here
• Beliefs - Text Here
• Social Groups - Text Here
• Ethnicity -Text Here
• Values - Text Here
• Occupation - Text Here
• Income - Text Here
• Nationality - Text Here
• Country - Text Here
• Interest - Text Here
20
Build
Strong Brands
Creating Brand Equity
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audience's attention.
Crafting Brand Positioning
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audience's attention.am
Develop Strategic Positioning
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audience's attention.
Dealing with Competition
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audience's attention.
Create Brand Equity
21
Brand
Equity
Brand
Loyalty
Brand
Awareness
Perceived
Quality
Brand
Association
Other
Proprietary Assets
• Reduce marketing
costs
• Trade Leverage
• Familiarity – linking
• Signal of substance /
commitment
• Reason to buy
• Price
• Channel member
interest
• Differentiating / Positioning
• Reason to buy
• Create positive attitude /
feelings
• Competitive
advantage
Provides value to customers by enhancing
customer’s:
• Confidence in the purchase decision
• Use satisfaction
Provides value to firm by
enhancing:
• Brand Loyalty
• Prices/ Margins
• Brand extensions
• Competitive advantage
Future PerformanceIndicators /EffectsCategory
Crafting Brand Positioning
22
How I Would
Describe the Product
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How the Brand
Makes Me Look
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needs and capture your audience's attention.
How the Brand
Makes Me Feel
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needs and capture your audience's attention.
What the Product
Does for Me
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Brand
Personality
Text
Here
Symbols
Facts
Brand Positioning Framework
23
Ideal positioning
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needs and capture your audience's attention.
Don’t even think about this
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Competitor positioning
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Risky
What
Competition
Has To Give
What You
Have to
Offer
What
Customers
Want
01
0203
DevelopStrategic
Positioning
24
Superior
Quality
Customer
Value
Moderate
Prices
Differentiation
Write Your Strategy Based On Product Differentiation
Comprehensive Cost Leadership
Write Your Strategy Based Cost Leadership
Mention Your Key Focus Areas
Focus on Priorities
STRATEGIC TARGET
Competitive Analysis
25
Company &
Product
Target
Customers
Key
Benefits
Price
Value
Proposition
Quality Conscious Consumers Of
Chicken
Tenderness 10% Premium
Safety-conscious Upscale Families Durability & Safety 20% Premium
Convenience-minded Pizza Lovers Delivery Speed & Good Quality 15% Premium
Good Pizza Delivered Promptly At
Your Doorstep With Moderate Prices
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Market Competitiveness- Ratings
26
Key Success Factors Own Competitor 1 Competitor 2 Competitor 3
Financial Position
Advertising
Market Share
Brand Image
Customer Loyalty
Product Range
Distribution
Price Competition
Geographical Expansion
Ratings
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Market Competitiveness- Score
27
Key Success Factors Weight Rating Weighted Score Rating Weighted Score Rating Weighted Score
Financial Position 0.8 3 0.32 4 0.28 3 0.24
Advertising 0.12 4 0.63 5 0.32 2 0.36
Market Share 0.12 5 0.96 3 0.45 1 0.48
Brand Image 0.10 3 0.45 1 0.15 3 .012
Customer Loyalty 0.12 5 1.23 4 0.63 3 0.36
Product Range 0.08 4 4.36 3 1.30 2 0.20
Distribution 0.10 4 0.00 3 2.30 4 0.28
Price Competition 0.08 4 5.01 2 0.40 5 2.80
Geographical Expansion 0.10 4 1.06 2 0.9 1 1.56
Own Competitor 1 Competitor 2 Competitor 3
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28
Designing & Managing Services
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Setting Product Strategy
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your audience's attention.
Developing Pricing Strategies & Program
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your audience's attention.
Shape the
Market Offerings
Setting Product Strategy 1/4
29This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
What are you Trying to Market?
• Mention Your Key Strategies /
Comments Here
Key Attributes Of Your
Product / Solution
• Mention Your Key Strategies /
Comments Here
Business Model
• Mention Your Key Strategies /
Comments Here
Market Position
• Mention Your Key Strategies /
Comments Here
Price Positioning
• Mention Your Key
Strategies / Comments Here
Market Targets
• Mention Your Key Strategies /
Comments Here
Initial Market Penetration Strategy
• Mention Your Key
Strategies /
• Comments Here
Launch Team
• Mention Your Key Strategies /
Comments Here
Channels / Partners
Setting Product Strategy 2/4
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Who Should be Involved internally & Externally
SettingProduct
Strategy3/4
31
Value Proposition & Key Message for
Customers
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capture your audience's attention.
Channels
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capture your audience's attention.
Audience
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capture your audience's attention.
Why Should
They Adopt It?
SettingProduct
Strategy4/4
32
External Activities
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audience's attention.
Tools for Customers
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Tools for Internal Audience
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Designing & Managing Services 1/2
33
Survival Maximum
Current Profit
Maximum
Market Share
Product-
Quality Leadership
Maximum
Market Skimming
Text Here Text Here Text Here Text Here
Text Here Text Here Text Here Text Here
Rational Behind Choosing the Objective
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Designing & Managing Services 2/2
34
Market Skimming
Value Pricing
Loss Leader
Psychological Pricing
Competitor Pricing
Predatory Pricing
Cost-plus Pricing
Penetration Pricing
Contribution Pricing
Developing Pricing
Strategies and Programs 1/4
35
Enter the “Name of Strategy here
• Write your comments here stating the reason behind selecting this
particular strategy
01
Strategy for Introducing this price
• Enter your key strategy here i.e. which geography you are
planning to introduce the price first
02
Developing Pricing Strategies and Programs 2/4
36
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Basic
$10 Per month
Pro
$20 Per month
Advanced
$30 Per month
Business
$40 Per month
Platinum
$50 Per month
Developing Pricing Strategies and Programs 3/4
37
Private Plan
10s per month
1 GB Bandwidth
10 MB Max File Size
3 GHZ CPU
256 MB Memory
Get Private Plan
Business Plan
20s per month
10 GB Bandwidth
50 MB Max File Size
5 GHZ CPU
1024 MB Memory
Get Business Plan
Unlimited Bandwidth
No Maximum File Size
Mega Plan
50s per month
5 GHZ CPU
4 GB Memory
Get Mega Plan
Developing Pricing
Strategies and Programs 4/4
38
Basic
Placeholder
Description
Placeholder Text
Text
$9.90
Subscribe
Premium
Placeholder
Description
Placeholder Text
Text
$9.90
Subscribe
Deliver Value
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Manage Channel
Partner
Managing Retailing,
Wholesaling, & Logistics
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39
40
ManageChannel
Partner1/3
Face-to-Face & WebEx Training
Channel Flash Email Newsletter
Video Library
Prepare advanced, hands on training program & deliver it live via WebEx
Training & it includes the following:
Point A
Point B
Point C
To Provide recent news on promotions, incentives, sales tools & more. Add other
details as well like person who is accountable for implementing, timelines etc
When it is to be launched
All Trainings, instructed guide & announcements will be available on (mention
platform name)
Name 1
Name 2
Name 3
Name 1
Name 2
Name 3
Manage Channel Partner (2/3)
41
Mention Key Comments
Mention Key Comments
Mention Key Comments
Mention Key Comments
Mention Key Comments
Mention Key Comments
Tier 1 Channel Partners Tier 2 Channel Partners
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Manage Channel Partner 3/3
42
Sr. No. Product / Service Pricing Pricing Rational
1 Product 1 Text Here Text Here
2 Product 2 Text Here Text Here
3 Product 3 Text Here Text Here
Managing Retailing, Wholesaling, & Logistics 1/2
43
Supply Manufacturing
Distribution &
Warehousing Retail Consumer
Second
Tier Supplier
First
Tier Supplier
First
Tier Customer
Second
Tier Customer
End
Customer
Supply Side Demand Side
Supply Chain Management
Information Flow
Physical Flow
Purchasing &
Supply Management
Materials
Management
Physical Distribution
Management
Logistics
44
Managing Retailing,
Wholesaling, & Logistics 2/2
Complete Previous Expenditure Records & Volumes
Expenditure Divided by Items & Sub Items
Expenditure by Division, Department or User
Expenditure by the Supplier
Future Demand Projections or Budgets
The 5 major segment that
are analyzed in the first
stage are as follows
Communicate the Value
Designing & Managing Integrated
Marketing Communications
Marketing
Reach by Channels
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45
Designing and Managing Integrated Marketing Communications
46
Trade
Fairs
Referrals Direct MailCanvassingTele
Marketing
Print Ads Online
Advertising
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Marketing Reach by Channels (1/2)
47
Online Marketing Offline Marketing
Target
Audience
Social Media
SEO
Blogs
Email
PPC
Affiliates
Events
Print Ads
Sponsorships
Radio
Marketing Reach by Channels (2/2)
48
10%
25%
30%
21%
6%
8%
Current Year’s
Acquisition
Sources
Tele Marketing
Emails
Online Media
Print Ads
Referrals
Trade Fairs
Current Year’s Acquisition Sources
New Product Detailed Overview
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your audience's attention.
Introducing New Market Offerings
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your audience's attention.
Tapping into Global Markets
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your audience's attention.
Create Successful
Long-term Growth
49
Introducing New Market
Offerings- Product Introduction
Idea
• Explain the product idea in brief: e.g. to lock & unlock
door from your smartphone
• Text Here
Product Details
• Explain the product idea in detail for e.g. Requirement
of the product
• Technology used
• Benefits
50
51
NewProductDetailed
Overview
Profitability Analysis
• Expected Profitability
(Magnitude ; E. G. NPV
• Return(e.g. IRR)
• Payback Period
• Low Cost And Fast To Do
Technical feasibility
• Technical Gap
• Complexity
• Technical Uncertainty
Synergies
• Market Synergies
• Technological Synergies
• Manufacturing/
Processing Synergies
Market Attractiveness
• Market Size
• Market Growth
• Competitive Situation
Product Advantage
• Unique Benefits
• Meets Customer Needs Better
• Value For Money
Strategic
• Degree To Which Project
Aligns With Business Strategy
• Strategic Importance
Tapping into Global Markets
52
South America
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30%
Australia
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audience's attention.
15%
Asia
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your needs and capture your
audience's attention.
35%
North America
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20%
Dashboard
and KPIs
53
Marketing Management Dashboard 1/5
54
2020/01/21 2020/01/22 2020/01/23 2020/01/24 2020/01/25 2020/01/26 2020/01/27 2020/01/28 2020/01/29 2020/01/30
Daily Impressions by Campaign – Last 12 Weeks
80
40
50
20
0 10 20 30 40 50 60 70 80 90
Category 4
Category 3
Category 2
Category 1
CPA by Campaign – Last 12 Weeks
45%
24%
20%
11%
Acquisition by Campaign – Last 12 weeks
586
Total Impressions
2580
Total Click
250
Total Acquisitions
147
Cost Per Acquisition
Total Spend
vs Total Budget of 105.00$
70%
Campaign 1
vs Budget of 25.000$
30%
Campaign 2
vs Budget of 30.000$
60%
Campaign 3
vs Budget of 50.000$
80%
Marketing Management Dashboard 2/5
55
Campaign Performance (today)
Cost Per Conversion
$30.36
Conversion Rate
5%
CTR
2%$2125
Total Spend
10
Conversions
$200 20 $30 2%
$25 10% $5200
Cost Per Conversion
$40.5
Total Spend
$3200
Average CTR
12.36%
100
300
500
700
900
1100
1300
10 May
2020
11 May
2020
12 May
2020
13 May
2020
14 May
2020
15 May
2020
16 May
2020
17 May
2020
18 May
2020
Clicks vs Conversion
Clicks Conversions
30
50
20
70
0 20 40 60 80
Campaign 1
Campaign 2
Campaign 3
Campaign 4
Conversion Per Campaign
$0
$20
$40
Campaign 1 Campaign 2 Campaign 3 Campaign 4
Cost Per Conversion Per Campaign
Marketing Management Dashboard 3/5
56
0
10
20
30
40
50
60
0 10 20 30 40 50
New Customer Signups
0
2
4
6
8
0
2
4
6
8
10
Feb-20 Mar-20 Apr-20 May-20 Jun-20 Jul-20 Aug-20 Sep-20 Oct-20 Nov-20 Dec-20
Revenue & Sales – Last 12 months
Amount Product
2.563
Net Profit
200
Active Customers
10.362
Solid Units
4.560
Total Revenue
24%
30%
20%
40%
20%
30%
26%
Sales by
Product
Category
30 20 20 30
Customers by Region
Marketing Management Dashboard 4/5
57
0
1
2
3
4
w1 w2 w3 w4 w5 w6 w7 w8 w9 w10 w11 w12 w13 w14 w15
Bounce Rate By Week Of Year
0
10
20
30
40
50
w1 w2 w3 w4 w5 w6 w7 w8 w9 w10 w11 w12 w13 w14 w15
Visits By Week Of Year
45%
25%
20%
10%
Direct
DisplayOrganic
Paid
Traffic Sources
1.029.973
Visits
35 Sec
Avg Session Duration
2,6 Pages
Per Visit
30%
Bounce Rate
1.53.258
Page Views
30%
Goal Conversion
2
5
3
4
0
1
2
3
4
5
6
Category 1 Category 2 Category 3 Category 4
Visitors by User Type
8%
12%
20%
0% 10% 20% 30%
Direct
Paid Search
Organic
Top 3 Channels by Conversion
8%
12%
20%
0% 5% 10% 15% 20% 25%
Direct
Paid Search
Organic
Top 3 Campaigns by Conversion
8%
12%
20%
0% 5% 10% 15% 20% 25%
Direct
Paid Search
Organic
Top 3 Pages by Conversion
Marketing Management Dashboard 5/5
58
0
20
40
60
80
100
120
Co. 1 Co. 2 Co. 3 Co. 4 Co. 5 Co. 6 Co. 7 Co. 8 Co. 9 Co. 10 Co. 11 Co. 12 Co. 13
Daily Marketing Spend Last 30 days
Spend Revenue ROI
8.3612.569 320%
30%
Display
60%
Organic
40%
Paid
80%
Referral
ROI Per Marketing Channel
Marketing Management KPI Metrics 1/2
59
Business
Objectives
KPI 1 KPI 2 KPI 3 KPI 4 KPI 5
Awareness Social Community Growth Share of Influencer’ Voice Volume Per Conversation & Reach
Ratio Of Positive , Negative &
Neutral Sentiment
Traffic To Product Pages
Engagement
Percent Of Community Interacting
With Content
Interaction Per Followers Content Virality & Velocity
“ Likes”, Re-tweets, Shares,
Mentions, Etc
Campaign #Hashtag Use
Lead Generation Cost Per Lead From Social Channel
Social Media ‘S Assist In Purchase
Path
Qualified Sales Leads From Social Reach Within Target Audience # Of White Paper Downloads
Demand Gen / Conversion
Direct Attribution- Revenue & Trial
Downloads Through Tracked Links
Cost Per Acquisition
Conversion Rates & Average Order
Value From Social Channels
Revenue Attribution For Key
Influencers
On-site Product Review Influences
On Conversion Rates
Customer Support Cost Savings (Call Deflection) Avg. Time To Issue Resolution
Chane In Sentients Around Support
Issue
Number Of Issues Resolved Issue Resolution Rate Per Agent
Advocacy Number Of Active Advocates Share Of Influence
Percent Of Brand Communication
Driven By Advocates
Influence Score & Reach Of
Advocates
Revenue Attributable To Advocates
Product Innovation Number Of Product Ideas Submitted
Number Of Ideas Included In
Product Developing
Number Of Bugs Reported & Fixed
Size Of Community Providing
Product Feedback
Engagement Rates In Product
Forums
Marketing Management KPI Metrics 2/2
60
KPI Activities Metrics Calculation Trend Indication
Demand
generation
Direct & Indirect Indications at event, trade show,
on-line subscription, document downloads,
advertising etc.
Cost Per Lead;
Cost per Sales Appointment;
Response rate
Number of Lead/sales appts/ responses divided
by marketing investment in lead generation
programmes
Declining ratios ,may indicates ineffective
marketing activities.
Determine efficiency by correlating lead
generation to new client acquisition results
New client
acquisition
RFP & collateral marketing material, targeted
advertising, strategic investment tactics
Marketing’s contribution to the cost of acquisition
(Marketing’s cost to support client retention
divided by total retention budget comprising
contributions from Marketing & other
departments) multiplied by present value of new
business over 12 months
Increasing result may indicate that marketing
activities are costly
Increasing budget can be justified if retention of
clients are high. If not, identify alternative
marketing tactics- digital vs print formats for
collateral & advertising.
Profitability
& Retention of
Current Clients
On-going communication, special promotion Marketing’s contribution to retention
(Marketing’s cost to support client retention
divided by total retention budget comprising
contributions from Marketing & other
departments) multiplied by client revenues, less
gross margin & lost revenues form clients who
were not retained over a 12 month period
Increasing result may indicate that marketing
activities are costly. It may be worth the
investment for highly profitable clients. Consider
segmenting clients according to potential for new
business & long-term profits & allocates budgets
accordingly.
Marketing Tools Management Icons Slide
61
62
Coffee BreakPresentation will continue in 15 minutes11:00 to11:15 a.m.
63
Additional Slides
Stacked Column
64
4.3
2.5
-3.5
-4.5
2.4
4.4
-1.8
-0.8
-6
-4
-2
0
2
4
6
8
Product 01
Product 02
Product 01
This graph/chart is linked to excel,
and changes automatically based
on data. Just left click on it and
select “Edit Data”.
Product 02
This graph/chart is linked to excel,
and changes automatically based
on data. Just left click on it and
select “Edit Data”.
Area Chart
65
4.3
2.5
-3.5 -4.5
2.4
4.4
-1.8
-0.8
-5
-4
-3
-2
-1
0
1
2
3
4
5
Product 02
Product 01
Product 01
This graph/chart is linked to excel,
and changes automatically based
on data. Just left click on it and
select “Edit Data”.
Product 02
This graph/chart is linked to excel,
and changes automatically based
on data. Just left click on it and
select “Edit Data”.
Our
Mission
66
Vision
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your audience's attention.
Mission
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your audience's attention.
Goal
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your audience's attention.
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your needs and capture your
audience's attention.
Name Here
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your needs and capture your
audience's attention.
Name Here
Designation
Our Team
67
Our Goal
68
Goal 1
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your audience's attention.
Goal 2
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your audience's attention.
Our Financial
69
23%
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your needs and capture your
audience's attention.
Minimum 83%
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your needs and capture your
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You
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Marketing Tools Management PowerPoint Presentation Slides

  • 2. Content 2 Capture Marketing Insights Build Strong Brands Shape the Market Offerings Deliver Value Communicate the Value KPI’s and Dashboard Connect With Customers Create successful Long-term Growth 01 02 03 04 05 06 07 08
  • 3. Capture Marketing Insights Gathering Information & Scanning the Environment Conducting Marketing Research & Forecasting Demand This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 3
  • 4. PESTEL Analysis P E S T E L Economics LegislationSociety TechnologyPolitics • Growth Rates and Tax Policies • Text Here • Laws regarding consumer protection • Text Here • Population growth and Demographics • Text Here • Emerging Technologies • Text here • Text Here • Recycling and Waste Management Policies • Text Here • Government Policy • Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Environment 4
  • 5. SWOT Analysis Strengths • What is the USP of Business? • How are you better than competitor? • Text here Weaknesses • What sort of skills require to work on? • What are the require resources? • Text here Opportunities • Are there any untouched potential market areas? • Text here Threats • What are our competitors doing that we are not? • Are there any government regulations that could hamper our business? • text here. 5
  • 6. Global Market Potential Graphical Format USA Brazil Russia Australia Africa In Billion In % U.S.A $ 200 10% Brazil $ 250 8% Africa $ 305 5.2 % Australia $500 5.2 % Russia $ 420 20 % Market Size Growth SizeRegion 6
  • 7. Global Market Potential Tabular Format 7 Region Market Analysis 2016 2017 2018 2019 2020 CAGR (2016 - 2020) Europe Market Value (US $ Mn) xx xx xx xx xx xx Market Volume (* 000 Units) xx xx xx xx xx xx Asia Pacific Market Value (US $ Mn) xx xx xx xx xx xx Market Volume (* 000 Units) xx xx xx xx xx xx North America Market Value (US $ Mn) xx xx xx xx xx xx Market Volume (* 000 Units) xx xx xx xx xx xx Middle East & Africa Market Value (US $ Mn) xx xx xx xx xx xx Market Volume (* 000 Units) xx xx xx xx xx xx Latin America Market Value (US $ Mn) xx xx xx xx xx xx Market Volume (* 000 Units) xx xx xx xx xx xx Total Market Value (US $ Mn) xx xx xx xx xx xx Market Volume (* 000 Units) xx xx xx xx xx xx This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 8. Market Survey Insights 8 Survey Result This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 01 Survey Result This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 02 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Survey Result 03 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Survey Result 04 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Survey Result 05 Add your Key takeaways from this slide Add your Key Summary Here
  • 9. Market Opportunity Analysis 9 Can Benefit Convince Target Markets? Can Target Markets Be Reached with Cost Effective Media & Trade Channels? Possess Resources to Deliver Benefits? Are Benefits Better Than Competitors? Is It Profitable? This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. • To evaluate opportunities • To determine attractiveness & probability of success Market Opportunity Analysis
  • 10. 10 Creating Customer Value and Loyalty This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Analyzing Consumer Market This slide is 100% editable. Adapt it to your needs and capture your audience's attention.am Analysing Business Markets This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Identifying Market Segments & Targets This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Connect with Customers
  • 11. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Creating Customer Value 11 Capture Value from customers to create profit and customer equity Understand the marketplace, customer needs and wants Design a customer driven marketing strategy Construct an integrated marketing programme Build profitable relationships and create delight • Research the marketplace, customer needs and wants • Manage marketing information and customer data • Text Here • Text Here • Select customers to serve: Segmentation and targeting • Design a value proposition: Differentiation and Positioning • Text Here • Text Here • Product (or service) design and building strong brands • Pricing and making attractive • Place (Distribution): making available • Promotion: communicate customer value • Text Here • Text Here • CRM: building strong relations with target customers • PRM: building strong relations with marketing partners • Text Here • Text Here • Create customers satisfaction and delight • Capture Customers lifetime value • Increase market share and share of customers • Text Here • Text Here Capture value from Customers in return
  • 12. Creating Customer Loyalty 12 Description Earn Points and Redeem For Rewards Receive Cashback Relative to Their Transaction Spend Rewards for Privilege Member Only Advantages Flexible and Offers Control Easy To Manage Most Profitable (For Elite Members Only) Disadvantages Text Here Text Here Text Here Typical Offers Text Here Text Here Text Here Sample Programs Text Here Text Here Text Here Text Here Text Here Text Here Text Here Titles Loyalty Programs Rebate ProgramBonus Points This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Recognition Program
  • 13. Customer PurchaseStages 13 Initial Consideration • Incentives • Seasonal promotions • Online catalog with known prices • Benefits-integrated guided search • Care management notifications/alerts Active Evaluation • Out - of – pocket cost share • Financing • Care setting preference • Location • View ratings / reviews • Quality / outcomes scores Closure • Shopping cart with check – out • Oder management / concierge service • Order Modifications • Merchant processing (consumer payment) • EFT (health plan payment) Post - Purchase • Online EOB (PDF) • Enter ratings / reviews • Net promoter score / surveys
  • 14. Moderating Effect on Consumer Decision Making 14 An endorsement from an celebrity Recommendations from a friend / Family SMS / text message ad Video game advertising Online review by someone you do not know An endorsement from an online personality Recommendation from within your social media circle Television ads Ads delivered through social media platforms 66% 77% 65% 95% 76% 73% 57% 5% 35% 25% 57% 55% 86% 53% 60% 60% 66% 16% 36% 44% 80% 55% 38% 30% 58% 23% 23% 23% 58% 85% 47% 8% 18% 18% 22% 22% 17% 21% 62% 21% 17% 14% 32% 9% 48% 29% 12% 20% 58% 78% 28% 78% 8% 30% 70% 60% 50% 48% 40% 35% 30% 25% 20% Text Here 14-18 19-25 26-32 33-49 Baby Boomers 69+ Millennials Gen X 50-68 Matures 1 2 3 4 5 6 7 8 9 10 Low Impact High Impact
  • 15. Medium that Influence Purchase Decision 15 15 52 75 0 10 20 30 40 50 60 70 80 90 100 Advertising Previous Usage Word of Mouth Stage 1 Initial consideration Set 18 32 85 0 10 20 30 40 50 60 70 80 90 100 Word of Mouth Shopping Internet Information 8 46 30 0 10 20 30 40 50 60 70 80 90 100 Word of Mouth Shopping Internet Information 25 35 40 0 10 20 30 40 50 60 70 80 90 100 Previous Usage Advertising Word of Mouth Stage 2 Active Evaluation Stage 3 Moment of Purchase 20 28 32 0 10 20 30 40 50 60 70 80 90 100 Previous Usage Advertising Word of Mouth 20 50 70 0 10 20 30 40 50 60 70 80 90 100 Previous Usage Advertising Word of Mouth In Developing MarketsIn Mature Markets This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 16. Analysing Business Situation 16 Market Size This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Target User This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Market Trend This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Major competitors This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Service Available This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Funds Available This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 17. Consumer Market Segmentation 17 Geographic • Region - Text Here • Country - Text Here • Population - Text Here • Climate - Text Here Demographic • Age - Text Here • Gender - Text Here • Ethnicity - Text Here • Nationality - Text Here • Occupation - Text Here • Income - Text Here • Family Size - Text Here Psychographic • Lifestyle – Text Here • Personality - Text Here • Values - Text Here • Interest - Text Here Behavioral • Brand Loyalty - Text Here • Benefits Sought - Text Here • User Status - Text Here • Usage Rates - Text Here • Occasion - Text Here • Readiness to Buy - Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Market Segmentation
  • 18. Business Market Segmentation 18 Personal Characteristics • Buyer Seller Similarity Text Here • Attitude towards Risk Text Here • Loyalty – Text Here Situational Factors • Urgency Text Here • Specific Application Text Here • Size of Order Text Here Purchasing Approaches • Purchasing Function Text Here • Power Structure Text Here • Nature of Existing Capabilities Text Here Operating Variable • Technology Text Here • User/ Non User Status Text Here • Customer Capabilities Text Here Demographics • Industry Text Here • Company Size Text Here • Location Text Here
  • 19. International Market Segmentation 19 Geographic Cultural Economic Political-Legal This slide is 100% editable. Adapt it to your needs and capture your audience's attention. • Region - Text Here • Country - Text Here • Population - Text Here • Climate - Text Here • Language -Text Here • Lifestyle - Text Here • Beliefs - Text Here • Social Groups - Text Here • Ethnicity -Text Here • Values - Text Here • Occupation - Text Here • Income - Text Here • Nationality - Text Here • Country - Text Here • Interest - Text Here
  • 20. 20 Build Strong Brands Creating Brand Equity This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Crafting Brand Positioning This slide is 100% editable. Adapt it to your needs and capture your audience's attention.am Develop Strategic Positioning This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Dealing with Competition This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 21. Create Brand Equity 21 Brand Equity Brand Loyalty Brand Awareness Perceived Quality Brand Association Other Proprietary Assets • Reduce marketing costs • Trade Leverage • Familiarity – linking • Signal of substance / commitment • Reason to buy • Price • Channel member interest • Differentiating / Positioning • Reason to buy • Create positive attitude / feelings • Competitive advantage Provides value to customers by enhancing customer’s: • Confidence in the purchase decision • Use satisfaction Provides value to firm by enhancing: • Brand Loyalty • Prices/ Margins • Brand extensions • Competitive advantage Future PerformanceIndicators /EffectsCategory
  • 22. Crafting Brand Positioning 22 How I Would Describe the Product This slide is 100% editable. Adapt it to your needs and capture your audience's attention. How the Brand Makes Me Look This slide is 100% editable. Adapt it to your needs and capture your audience's attention. How the Brand Makes Me Feel This slide is 100% editable. Adapt it to your needs and capture your audience's attention. What the Product Does for Me This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Brand Personality Text Here Symbols Facts
  • 23. Brand Positioning Framework 23 Ideal positioning This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Don’t even think about this This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Competitor positioning This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Risky What Competition Has To Give What You Have to Offer What Customers Want 01 0203
  • 24. DevelopStrategic Positioning 24 Superior Quality Customer Value Moderate Prices Differentiation Write Your Strategy Based On Product Differentiation Comprehensive Cost Leadership Write Your Strategy Based Cost Leadership Mention Your Key Focus Areas Focus on Priorities STRATEGIC TARGET
  • 25. Competitive Analysis 25 Company & Product Target Customers Key Benefits Price Value Proposition Quality Conscious Consumers Of Chicken Tenderness 10% Premium Safety-conscious Upscale Families Durability & Safety 20% Premium Convenience-minded Pizza Lovers Delivery Speed & Good Quality 15% Premium Good Pizza Delivered Promptly At Your Doorstep With Moderate Prices This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 26. Market Competitiveness- Ratings 26 Key Success Factors Own Competitor 1 Competitor 2 Competitor 3 Financial Position Advertising Market Share Brand Image Customer Loyalty Product Range Distribution Price Competition Geographical Expansion Ratings This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 27. Market Competitiveness- Score 27 Key Success Factors Weight Rating Weighted Score Rating Weighted Score Rating Weighted Score Financial Position 0.8 3 0.32 4 0.28 3 0.24 Advertising 0.12 4 0.63 5 0.32 2 0.36 Market Share 0.12 5 0.96 3 0.45 1 0.48 Brand Image 0.10 3 0.45 1 0.15 3 .012 Customer Loyalty 0.12 5 1.23 4 0.63 3 0.36 Product Range 0.08 4 4.36 3 1.30 2 0.20 Distribution 0.10 4 0.00 3 2.30 4 0.28 Price Competition 0.08 4 5.01 2 0.40 5 2.80 Geographical Expansion 0.10 4 1.06 2 0.9 1 1.56 Own Competitor 1 Competitor 2 Competitor 3 This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 28. 28 Designing & Managing Services This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Setting Product Strategy This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Developing Pricing Strategies & Program This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Shape the Market Offerings
  • 29. Setting Product Strategy 1/4 29This slide is 100% editable. Adapt it to your needs and capture your audience's attention. What are you Trying to Market? • Mention Your Key Strategies / Comments Here Key Attributes Of Your Product / Solution • Mention Your Key Strategies / Comments Here Business Model • Mention Your Key Strategies / Comments Here Market Position • Mention Your Key Strategies / Comments Here Price Positioning
  • 30. • Mention Your Key Strategies / Comments Here Market Targets • Mention Your Key Strategies / Comments Here Initial Market Penetration Strategy • Mention Your Key Strategies / • Comments Here Launch Team • Mention Your Key Strategies / Comments Here Channels / Partners Setting Product Strategy 2/4 30This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Who Should be Involved internally & Externally
  • 31. SettingProduct Strategy3/4 31 Value Proposition & Key Message for Customers This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Channels This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Audience This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Why Should They Adopt It?
  • 32. SettingProduct Strategy4/4 32 External Activities This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Tools for Customers This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Tools for Internal Audience This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 33. Designing & Managing Services 1/2 33 Survival Maximum Current Profit Maximum Market Share Product- Quality Leadership Maximum Market Skimming Text Here Text Here Text Here Text Here Text Here Text Here Text Here Text Here Rational Behind Choosing the Objective This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 34. Designing & Managing Services 2/2 34 Market Skimming Value Pricing Loss Leader Psychological Pricing Competitor Pricing Predatory Pricing Cost-plus Pricing Penetration Pricing Contribution Pricing
  • 35. Developing Pricing Strategies and Programs 1/4 35 Enter the “Name of Strategy here • Write your comments here stating the reason behind selecting this particular strategy 01 Strategy for Introducing this price • Enter your key strategy here i.e. which geography you are planning to introduce the price first 02
  • 36. Developing Pricing Strategies and Programs 2/4 36 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Basic $10 Per month Pro $20 Per month Advanced $30 Per month Business $40 Per month Platinum $50 Per month
  • 37. Developing Pricing Strategies and Programs 3/4 37 Private Plan 10s per month 1 GB Bandwidth 10 MB Max File Size 3 GHZ CPU 256 MB Memory Get Private Plan Business Plan 20s per month 10 GB Bandwidth 50 MB Max File Size 5 GHZ CPU 1024 MB Memory Get Business Plan Unlimited Bandwidth No Maximum File Size Mega Plan 50s per month 5 GHZ CPU 4 GB Memory Get Mega Plan
  • 38. Developing Pricing Strategies and Programs 4/4 38 Basic Placeholder Description Placeholder Text Text $9.90 Subscribe Premium Placeholder Description Placeholder Text Text $9.90 Subscribe
  • 39. Deliver Value This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Manage Channel Partner Managing Retailing, Wholesaling, & Logistics This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 39
  • 40. 40 ManageChannel Partner1/3 Face-to-Face & WebEx Training Channel Flash Email Newsletter Video Library Prepare advanced, hands on training program & deliver it live via WebEx Training & it includes the following: Point A Point B Point C To Provide recent news on promotions, incentives, sales tools & more. Add other details as well like person who is accountable for implementing, timelines etc When it is to be launched All Trainings, instructed guide & announcements will be available on (mention platform name)
  • 41. Name 1 Name 2 Name 3 Name 1 Name 2 Name 3 Manage Channel Partner (2/3) 41 Mention Key Comments Mention Key Comments Mention Key Comments Mention Key Comments Mention Key Comments Mention Key Comments Tier 1 Channel Partners Tier 2 Channel Partners This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 42. Manage Channel Partner 3/3 42 Sr. No. Product / Service Pricing Pricing Rational 1 Product 1 Text Here Text Here 2 Product 2 Text Here Text Here 3 Product 3 Text Here Text Here
  • 43. Managing Retailing, Wholesaling, & Logistics 1/2 43 Supply Manufacturing Distribution & Warehousing Retail Consumer Second Tier Supplier First Tier Supplier First Tier Customer Second Tier Customer End Customer Supply Side Demand Side Supply Chain Management Information Flow Physical Flow Purchasing & Supply Management Materials Management Physical Distribution Management Logistics
  • 44. 44 Managing Retailing, Wholesaling, & Logistics 2/2 Complete Previous Expenditure Records & Volumes Expenditure Divided by Items & Sub Items Expenditure by Division, Department or User Expenditure by the Supplier Future Demand Projections or Budgets The 5 major segment that are analyzed in the first stage are as follows
  • 45. Communicate the Value Designing & Managing Integrated Marketing Communications Marketing Reach by Channels This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 45
  • 46. Designing and Managing Integrated Marketing Communications 46 Trade Fairs Referrals Direct MailCanvassingTele Marketing Print Ads Online Advertising This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 47. Marketing Reach by Channels (1/2) 47 Online Marketing Offline Marketing Target Audience Social Media SEO Blogs Email PPC Affiliates Events Print Ads Sponsorships Radio
  • 48. Marketing Reach by Channels (2/2) 48 10% 25% 30% 21% 6% 8% Current Year’s Acquisition Sources Tele Marketing Emails Online Media Print Ads Referrals Trade Fairs Current Year’s Acquisition Sources
  • 49. New Product Detailed Overview This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Introducing New Market Offerings This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Tapping into Global Markets This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Create Successful Long-term Growth 49
  • 50. Introducing New Market Offerings- Product Introduction Idea • Explain the product idea in brief: e.g. to lock & unlock door from your smartphone • Text Here Product Details • Explain the product idea in detail for e.g. Requirement of the product • Technology used • Benefits 50
  • 51. 51 NewProductDetailed Overview Profitability Analysis • Expected Profitability (Magnitude ; E. G. NPV • Return(e.g. IRR) • Payback Period • Low Cost And Fast To Do Technical feasibility • Technical Gap • Complexity • Technical Uncertainty Synergies • Market Synergies • Technological Synergies • Manufacturing/ Processing Synergies Market Attractiveness • Market Size • Market Growth • Competitive Situation Product Advantage • Unique Benefits • Meets Customer Needs Better • Value For Money Strategic • Degree To Which Project Aligns With Business Strategy • Strategic Importance
  • 52. Tapping into Global Markets 52 South America This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 30% Australia This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 15% Asia This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 35% North America This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 20%
  • 54. Marketing Management Dashboard 1/5 54 2020/01/21 2020/01/22 2020/01/23 2020/01/24 2020/01/25 2020/01/26 2020/01/27 2020/01/28 2020/01/29 2020/01/30 Daily Impressions by Campaign – Last 12 Weeks 80 40 50 20 0 10 20 30 40 50 60 70 80 90 Category 4 Category 3 Category 2 Category 1 CPA by Campaign – Last 12 Weeks 45% 24% 20% 11% Acquisition by Campaign – Last 12 weeks 586 Total Impressions 2580 Total Click 250 Total Acquisitions 147 Cost Per Acquisition Total Spend vs Total Budget of 105.00$ 70% Campaign 1 vs Budget of 25.000$ 30% Campaign 2 vs Budget of 30.000$ 60% Campaign 3 vs Budget of 50.000$ 80%
  • 55. Marketing Management Dashboard 2/5 55 Campaign Performance (today) Cost Per Conversion $30.36 Conversion Rate 5% CTR 2%$2125 Total Spend 10 Conversions $200 20 $30 2% $25 10% $5200 Cost Per Conversion $40.5 Total Spend $3200 Average CTR 12.36% 100 300 500 700 900 1100 1300 10 May 2020 11 May 2020 12 May 2020 13 May 2020 14 May 2020 15 May 2020 16 May 2020 17 May 2020 18 May 2020 Clicks vs Conversion Clicks Conversions 30 50 20 70 0 20 40 60 80 Campaign 1 Campaign 2 Campaign 3 Campaign 4 Conversion Per Campaign $0 $20 $40 Campaign 1 Campaign 2 Campaign 3 Campaign 4 Cost Per Conversion Per Campaign
  • 56. Marketing Management Dashboard 3/5 56 0 10 20 30 40 50 60 0 10 20 30 40 50 New Customer Signups 0 2 4 6 8 0 2 4 6 8 10 Feb-20 Mar-20 Apr-20 May-20 Jun-20 Jul-20 Aug-20 Sep-20 Oct-20 Nov-20 Dec-20 Revenue & Sales – Last 12 months Amount Product 2.563 Net Profit 200 Active Customers 10.362 Solid Units 4.560 Total Revenue 24% 30% 20% 40% 20% 30% 26% Sales by Product Category 30 20 20 30 Customers by Region
  • 57. Marketing Management Dashboard 4/5 57 0 1 2 3 4 w1 w2 w3 w4 w5 w6 w7 w8 w9 w10 w11 w12 w13 w14 w15 Bounce Rate By Week Of Year 0 10 20 30 40 50 w1 w2 w3 w4 w5 w6 w7 w8 w9 w10 w11 w12 w13 w14 w15 Visits By Week Of Year 45% 25% 20% 10% Direct DisplayOrganic Paid Traffic Sources 1.029.973 Visits 35 Sec Avg Session Duration 2,6 Pages Per Visit 30% Bounce Rate 1.53.258 Page Views 30% Goal Conversion 2 5 3 4 0 1 2 3 4 5 6 Category 1 Category 2 Category 3 Category 4 Visitors by User Type 8% 12% 20% 0% 10% 20% 30% Direct Paid Search Organic Top 3 Channels by Conversion 8% 12% 20% 0% 5% 10% 15% 20% 25% Direct Paid Search Organic Top 3 Campaigns by Conversion 8% 12% 20% 0% 5% 10% 15% 20% 25% Direct Paid Search Organic Top 3 Pages by Conversion
  • 58. Marketing Management Dashboard 5/5 58 0 20 40 60 80 100 120 Co. 1 Co. 2 Co. 3 Co. 4 Co. 5 Co. 6 Co. 7 Co. 8 Co. 9 Co. 10 Co. 11 Co. 12 Co. 13 Daily Marketing Spend Last 30 days Spend Revenue ROI 8.3612.569 320% 30% Display 60% Organic 40% Paid 80% Referral ROI Per Marketing Channel
  • 59. Marketing Management KPI Metrics 1/2 59 Business Objectives KPI 1 KPI 2 KPI 3 KPI 4 KPI 5 Awareness Social Community Growth Share of Influencer’ Voice Volume Per Conversation & Reach Ratio Of Positive , Negative & Neutral Sentiment Traffic To Product Pages Engagement Percent Of Community Interacting With Content Interaction Per Followers Content Virality & Velocity “ Likes”, Re-tweets, Shares, Mentions, Etc Campaign #Hashtag Use Lead Generation Cost Per Lead From Social Channel Social Media ‘S Assist In Purchase Path Qualified Sales Leads From Social Reach Within Target Audience # Of White Paper Downloads Demand Gen / Conversion Direct Attribution- Revenue & Trial Downloads Through Tracked Links Cost Per Acquisition Conversion Rates & Average Order Value From Social Channels Revenue Attribution For Key Influencers On-site Product Review Influences On Conversion Rates Customer Support Cost Savings (Call Deflection) Avg. Time To Issue Resolution Chane In Sentients Around Support Issue Number Of Issues Resolved Issue Resolution Rate Per Agent Advocacy Number Of Active Advocates Share Of Influence Percent Of Brand Communication Driven By Advocates Influence Score & Reach Of Advocates Revenue Attributable To Advocates Product Innovation Number Of Product Ideas Submitted Number Of Ideas Included In Product Developing Number Of Bugs Reported & Fixed Size Of Community Providing Product Feedback Engagement Rates In Product Forums
  • 60. Marketing Management KPI Metrics 2/2 60 KPI Activities Metrics Calculation Trend Indication Demand generation Direct & Indirect Indications at event, trade show, on-line subscription, document downloads, advertising etc. Cost Per Lead; Cost per Sales Appointment; Response rate Number of Lead/sales appts/ responses divided by marketing investment in lead generation programmes Declining ratios ,may indicates ineffective marketing activities. Determine efficiency by correlating lead generation to new client acquisition results New client acquisition RFP & collateral marketing material, targeted advertising, strategic investment tactics Marketing’s contribution to the cost of acquisition (Marketing’s cost to support client retention divided by total retention budget comprising contributions from Marketing & other departments) multiplied by present value of new business over 12 months Increasing result may indicate that marketing activities are costly Increasing budget can be justified if retention of clients are high. If not, identify alternative marketing tactics- digital vs print formats for collateral & advertising. Profitability & Retention of Current Clients On-going communication, special promotion Marketing’s contribution to retention (Marketing’s cost to support client retention divided by total retention budget comprising contributions from Marketing & other departments) multiplied by client revenues, less gross margin & lost revenues form clients who were not retained over a 12 month period Increasing result may indicate that marketing activities are costly. It may be worth the investment for highly profitable clients. Consider segmenting clients according to potential for new business & long-term profits & allocates budgets accordingly.
  • 61. Marketing Tools Management Icons Slide 61
  • 62. 62 Coffee BreakPresentation will continue in 15 minutes11:00 to11:15 a.m.
  • 64. Stacked Column 64 4.3 2.5 -3.5 -4.5 2.4 4.4 -1.8 -0.8 -6 -4 -2 0 2 4 6 8 Product 01 Product 02 Product 01 This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”. Product 02 This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”.
  • 65. Area Chart 65 4.3 2.5 -3.5 -4.5 2.4 4.4 -1.8 -0.8 -5 -4 -3 -2 -1 0 1 2 3 4 5 Product 02 Product 01 Product 01 This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”. Product 02 This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”.
  • 66. Our Mission 66 Vision This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Mission This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Goal This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 67. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Name Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Name Here Designation Our Team 67
  • 68. Our Goal 68 Goal 1 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Goal 2 This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 69. Our Financial 69 23% This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Minimum 83% This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Maximum
  • 70. Thank You 70 Address # street number, city, state Contact Number 0123456789 Email Address emailaddress123@gmail.com