How to Market Successfully
on Facebook
  Adam Gerston | Partner Manager | Marketing APIs
Agenda

1. Why Social?
2. It’s Complicated… or is it?

3. From Brand Voice to Word
of Mouth
Why Social?
The web is being rebuilt
around people




  Browse      Search       Discover

   90’s        00’s          10’s
The transition is happening rapidly

                                                + 52%
    Portals       1
                  + %




     -21%        Search                         Social


                          Source: ComScore Global Y/Y change Jan 2010 - Jan 2011
Traditional advertising vs. Social advertising
I liked it.   Hmm.
Timeline: Leveraging authentic identities
Word of mouth at scale

  Facebook population




  Their friends


  People
It’s Complicated…
…Or Is it?
Build, Engage, Amplify


                 Your
                 Page              A fan base
                                with Like ads




              Sponsored
              Stories
                                     Publish
                                     to fans
                     Ads with
                      Friends
Step 1: Build a page

▪  Create an identity
 for your brand            1
▪  Express your brand
 through publishing,
 photos and
 conversations
▪  Use Like ads to build
 your fan base
Step 2: Engage your fans

▪  Publish to your fans

▪  Set up a regular and
 frequent publishing
 calendar                 2
▪  Create social
 experiences that are
 easy to share
Step 3: Amplify

▪  Leverage your network

▪  Facebook Ads lets you
 communicate beyond
 your fan base
                           3
▪  For every 500K fans,
 you have access to
 ~60M Friends of Fans
Facebook Page Insights
50,000
coupons
distributed
10x fans
Increased
engagement and
donations raised
through social
concert experience
                 	
  
From Brand Voice to
Word of Mouth
Word of Mouth:
“Stories”

                 Not
                 Word of
                 Mouth


                 Word of
                 Mouth
                 (“Story”)
This is word of mouth at scale
              Facebook population




             Friends of fans
             527M friends

 Starbucks
                      Fan base
                      19M fans


                                    Global data
Sponsored Stories & Page Posts:
A new way to scale word of mouth
How Sponsored Stories work
                                                         Sponsored Stories
                                                            David likes this brand
                                                                 Your
                                                                 Brand
                              David likes this brand                        Like


STEP 1:                STEP 2:                         STEP 3:
David likes a brand,   A story is generated on         If this brand included
uses an application,   David’s friends’ News Feeds,    Sponsored Stories in their
or checks in to a      which they may or may not       Facebook Ads campaign,
location               see                             David’s friends see this story
                                                       in the right column
Thank you

Marketing Successfully on Facebook