Marketing Plan TrainingDelivered to DFW Entrepreneur Start-Up GroupRalph M. GillOctober 6, 2011
Expert Marketing Perspectives“The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.”– Peter Drucker, Marketing Visionary
“Good business leaders create a vision, articulate the vision, passionately own the vision, and relentlessly drive it to completion.”- Jack Welch, GE
“The primary function of the marketing plan is to ensure that you have the resources and the wherewithal to do what it takes to make your product work.”- Jay Levinson, Guerrilla Marketing
“What makes content engaging is relevancy. You need to connect the contact information with the content information.”– Gail Goodman, Constant Contact2
Unfortunate Marketing Perceptions“Marketing is what you do when your product is no good.”- Edwin Land, Co-founder of Polaroid“Don't tell my mother I work in an advertising agency - she thinks I play piano in a whorehouse.”- Jacques Seguela, French Ad Agent“Marketing is the devil.”- Billy Bob Thornton  “Marketing is just liquor and guessing”- Dilbert3
Marketing and SalesStrategic Planning Process4
Defining the Company Vision/Mission/Core Values5
Defining the Company Vision/Mission/Core Values6
7Marketing and SalesStrategic Planning ProcessSetting Company Objectives and Goals
Setting Company Objectives and GoalsBusiness ObjectiveMarketing ObjectiveBe as specific as possible.8
9Marketing and SalesStrategic Planning ProcessAnalyzing and Designing the Business Portfolio
10Analysis of the company’s strengths and weaknesses to opportunities in the environment.Analyzing and Designing the Business Portfolio
11Developing Growth StrategiesAnalyzing and Designing the Business Portfolio11
12Analyzing and Designing the Business Portfolio
13Marketing and SalesStrategic Planning ProcessMarketing and Sales
14Marketing and Sales Marketing ProcessAnalyzing Marketing OpportunitiesSelecting Target MarketsDeveloping the Marketing MixManaging the Marketing Effort
Businesses Must be Customer CenteredMarket Segmentation
Geographic
Demographic
Psychographic
Behavioral
Market Targeting
Products Designed for Each Segment
Market Positioning
Occupying a clear, distinctive, and desirable place in the minds of Target Customers relative to competing products.15Marketing and Sales
16Marketing and Sales Developing the Marketing Mix- The 4 PsProduct- the “goods and service” combination offer to target market
Price- cost including negotiables like discounts, credit terms, etc. to bring the price into line with the buyer’s perception of the value
Place- or distribution, activities that make the offering available
Promotion- communicates the meritsof the product and persuades targetcustomers to buy it17The 4 Psof theMarketing MixMarketing and Sales ProductVarietyQualityDesignFeaturesBrand namePackagingSizesServicesWarrantiesReturnsPriceList priceDiscountsAllowancesPayment periodCredit termsTarget CustomersIntendedPositioningPlaceChannelsCoverageAssortmentsLocationsInventoryTransportationLogisiticsPromotionAdvertisingPersonal SellingSales promotionPublic relations

Marketing Plans

Editor's Notes

  • #5 As far as the business plan is concerned, a marketing plan is a whole entity itself and can be considered a business plan by itself. So, we start with a strategic plan.
  • #6 An organization exists to accomplish something. At first it may have a clear purpose or mission but over time its mission may become unclear. As the organization grows, adds new products and markets, or faces new conditions in the environment it must renew its search for purpose. Management should avoid making its mission too narrow or too broad.
  • #7 Traditionally companies have defined their businesses in product terms (“We manufacture furniture.”) or in technical terms (“We are a chemical-processing firm.”) Mission statements should be market oriented. Products and technologies may eventually become outdated but basic market needs may last forever. AT&T, 3M are examples.
  • #9 The mission leads to objectives- business and marketing. The objective to ‘increase market share” is not as useful as the objective “to increase market share to 15% by the end of the second year.”
  • #16 At one time Ford’s positioning was, “Quality is Job 1”- Buick, “The new symbol for quality in America”- Mazda, “Just feels right”- Toyota, “I love what you do for me”- Jaguar, “A blending of art and machine”- Mercedes, “Engineered like no other car in the world”- Bentley, “The closest a car can come to having wings”
  • #17 Definition of Marketing Mix- the set of controllable tactical marketing tools that the firm blends to produce the response that it wants in the target market.