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MARKETING CHANNELS
(DISTRIBUTION
CHANNEL)
› Sets of independent organizations participating in the
process of making a product or service available for
use or consumption.
› Pathway through which a product or service flow to
the customers
› It includes many intermediaries
1. Merchants
2. Agents
3. Facilitators
MEANING
› Making market
› Salesmanship
› Push strategy
› Pull strategy
› Assortments
› Market intelligence
IMPORTANCE OF CHANNELS
› Direct marketing channel (zero level channel)
› Indirect marketing channel
a) 1 level
b) 2 level
c) 3 level
CHANNEL LEVELS
0 LEVEL 1 LEVEL 2 LEVEL 3
LEVEL
CONSUMER MARKTING CHANNEL
MANUFACTURE
R
CONSUMERCONSUMER
RETAILER
MANUFACTURE
R
MANUFACTUR
ER
MANUFACTUR
ER
WHOLESALER
CONSUMER
RETAILER
WHOLESALER
CONSUMER
JOBBER
RETAILER
0 LEVEL 1 LEVEL 2 LEVEL 3
LEVEL
INDUSTRIAL MARKTING CHANNEL
MANUFACTURE
R
MANUFACTURE
R
MANUFACTUR
ER
MANUFACTUR
ER
INDUSTRIAL
CUSTOMER
INDUSTRIAL
CUSTOMER
INDUSTRIAL
CUSTOMER
INDUSTRIAL
CUSTOMER
INDUSTRIAL
DISTRIBUTOR
M.
REPRESENTATIV
ES
M.
SALES BRANCH
› Single firm using two or more marketing channels to
reach customer segments.
› Multiplying the number of channels in any one market
are.
› Example LIC
HYBRID CHANNEL OR MULTICHANNEL
MARKETING
› Moving goods
› Forward flow (storage, movement, title,
communication)
› Backward flow (finance, risk taking, ordering,
negotiation, information)
CHANNEL FUNCTION AND FLOWS
› PHYSICAL FLOW
› TITLE FLOW
FLOW IN CHANNELS
SUPPLIER
T.
WAREHO
USE
MANUFA
CTURE
T.
WAREHO
USE
DEALERS
TRANSPO
RTERS
CUSTOMERS
SPPLIERU MANUFACTURER DEALER CUSTOMER
› PAYMENT FLOW
CONTD.
CUSTO
MER
BANKDEALERBANKSMANU.BANKSUPPLIER

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Marketing distribution channels

  • 2. › Sets of independent organizations participating in the process of making a product or service available for use or consumption. › Pathway through which a product or service flow to the customers › It includes many intermediaries 1. Merchants 2. Agents 3. Facilitators MEANING
  • 3. › Making market › Salesmanship › Push strategy › Pull strategy › Assortments › Market intelligence IMPORTANCE OF CHANNELS
  • 4. › Direct marketing channel (zero level channel) › Indirect marketing channel a) 1 level b) 2 level c) 3 level CHANNEL LEVELS
  • 5. 0 LEVEL 1 LEVEL 2 LEVEL 3 LEVEL CONSUMER MARKTING CHANNEL MANUFACTURE R CONSUMERCONSUMER RETAILER MANUFACTURE R MANUFACTUR ER MANUFACTUR ER WHOLESALER CONSUMER RETAILER WHOLESALER CONSUMER JOBBER RETAILER
  • 6. 0 LEVEL 1 LEVEL 2 LEVEL 3 LEVEL INDUSTRIAL MARKTING CHANNEL MANUFACTURE R MANUFACTURE R MANUFACTUR ER MANUFACTUR ER INDUSTRIAL CUSTOMER INDUSTRIAL CUSTOMER INDUSTRIAL CUSTOMER INDUSTRIAL CUSTOMER INDUSTRIAL DISTRIBUTOR M. REPRESENTATIV ES M. SALES BRANCH
  • 7. › Single firm using two or more marketing channels to reach customer segments. › Multiplying the number of channels in any one market are. › Example LIC HYBRID CHANNEL OR MULTICHANNEL MARKETING
  • 8. › Moving goods › Forward flow (storage, movement, title, communication) › Backward flow (finance, risk taking, ordering, negotiation, information) CHANNEL FUNCTION AND FLOWS
  • 9. › PHYSICAL FLOW › TITLE FLOW FLOW IN CHANNELS SUPPLIER T. WAREHO USE MANUFA CTURE T. WAREHO USE DEALERS TRANSPO RTERS CUSTOMERS SPPLIERU MANUFACTURER DEALER CUSTOMER