Intro
one of the world's largest restaurant chains
You guessed it right…
History
• Founded in 1940 as a barbecue restaurant
operated by Richard and Maurice
McDonald
• Businessman Ray Kroc joined the
company as a franchise agent in 1955 and
subsequently purchased the chain from
the McDonald brothers
• The original mascot of McDonald's was a
man with a chef's hat on top of a
hamburger-shaped head whose name
was "Speedee"
Today
• Serving approximately 68 million customers
daily in 119 countries across approximately
36,615 outlets
• According to a BBC report , McDonald's is the
world's second largest private employer 1.5
million of whom work for franchises
Strengths
• McDonald’s is
admired for the
quality it delivers
• It offers products at
cheap prices
• The company is
known for its
customer service
Weakness
• Poor home delivery
Systems
• ‘Unhealthy’ foods
• Inflexible to change in
market trends
Internal Assessment
Opportunities
• Huge potential
market to expand
• They offer
breakfast products
• Positive
environmental
commitments
Threats
• Faces religious and
political
confrontations
• Changing consumer
preferences
• Strong competition
External Assessment
Products
Price
Different sets
of Prices
Places
Promotions
What are the McDonald’s core
brand values? Have these changes
over the years?
Value their Customer Maintain their quality
Give back to society Ensure great management system
How has McDonald’s grown its brand
equity over the years? Has McDonald’s
changed in different economic times or in
different parts of the world?
Family Restaurant Fast Drive Thru
Clean & well furnished interiorBreakfast meals
India America
JapanVariations in
Menu
What risks do you
think McDonald’s will
face in future?
Health
S
U
M
M
A
R
Y
History Internal and External Assessment 4 Ps
Core Brand Values Brand Equity Growth Potential Risks
Disclaimer
Created by Madhav Agrawal, BITS Pilani Goa Campus during
a marketing internship by Prof. Sameer Mathur,IIM Lucknow

Marketing case study - McDonald's

  • 1.
    Intro one of theworld's largest restaurant chains
  • 2.
  • 3.
    History • Founded in1940 as a barbecue restaurant operated by Richard and Maurice McDonald • Businessman Ray Kroc joined the company as a franchise agent in 1955 and subsequently purchased the chain from the McDonald brothers • The original mascot of McDonald's was a man with a chef's hat on top of a hamburger-shaped head whose name was "Speedee"
  • 4.
    Today • Serving approximately68 million customers daily in 119 countries across approximately 36,615 outlets • According to a BBC report , McDonald's is the world's second largest private employer 1.5 million of whom work for franchises
  • 5.
    Strengths • McDonald’s is admiredfor the quality it delivers • It offers products at cheap prices • The company is known for its customer service Weakness • Poor home delivery Systems • ‘Unhealthy’ foods • Inflexible to change in market trends Internal Assessment
  • 6.
    Opportunities • Huge potential marketto expand • They offer breakfast products • Positive environmental commitments Threats • Faces religious and political confrontations • Changing consumer preferences • Strong competition External Assessment
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
    What are theMcDonald’s core brand values? Have these changes over the years?
  • 14.
    Value their CustomerMaintain their quality Give back to society Ensure great management system
  • 15.
    How has McDonald’sgrown its brand equity over the years? Has McDonald’s changed in different economic times or in different parts of the world?
  • 16.
    Family Restaurant FastDrive Thru Clean & well furnished interiorBreakfast meals
  • 17.
  • 18.
    What risks doyou think McDonald’s will face in future?
  • 19.
  • 20.
    S U M M A R Y History Internal andExternal Assessment 4 Ps Core Brand Values Brand Equity Growth Potential Risks
  • 21.
    Disclaimer Created by MadhavAgrawal, BITS Pilani Goa Campus during a marketing internship by Prof. Sameer Mathur,IIM Lucknow