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Think. Think. Think ..
High quality products, even if
the price is low, and an
excellent promotional activity
has been made, will have a
small chance of getting sold
unless they are made
available at the place where
they are wanted ..
Physical
Distribution
What is Physical
Distribution?
The marketing function which
facilitates the movement of
goods from the manufacturer to
the location of the ultimate users
manufacturer goods
Ultimate
users
On a broader scope..
Supplies
Parts
Raw Materials
THE
FIRM
Warehouses
Wholesalers
Retailers
CONSUMERS
Supply Chain
Management
Marketing
Channels
Physical
Distribution
Order
Processin
g
Inventory
Control
Warehousing
Material
Handling Transportation
Objectives / Opportunities
Improve customer service
Reduce distribution costs
Create time and place utilities
Stabilize prices
Influence channel decisions
Control shipping costs
Improve Customer Service
When customers are satisfied with the
services provided by the firm through
an effective physical distribution
system, they are motivated to
patronize the firm.
Reduce Distribution Costs
 When the physical distribution system
is effective, cost reduction is possible.
e.g. Economic Order Quantity
Create Time And Place
Utilities
Problems:
A. year-round consumption vs. seasonal
production
B. year-round production vs. seasonal
consumption
Solutions:
Storage (part of warehousing)
 – creates time utility
Transportation (part of physical
distribution) – creates place utility
Stabilize Prices
Problem:
There are times when the market is
flooded with an oversupply of a certain
product = drastic decrease in the
product
Solution:
Warehousing and Transportation
Influence Channel Decisions
Deciding which channel to tap in the
distribution of a firm’s product or
services because not all types of
channel will serve the requirements of
the firm’s physical distribution
Control Shipping Costs
When physical distribution activities
are not functioning properly, the
smooth flow of products from the
company to the customers will not be
possible.
Elements of an Efficient
Physical Distribution
Inventory Planning And Control
Transportation
Warehousing
Order Processing
Materials Handling
Inventory Planning And
Control
Maintaining an inventory of stocks is a
requirement of physical distribution
 too much inventory, is a drain to the
financial resources of the firm ; too
small of an inventory may mean lost
sales
 Economic Order Quantity mode
 used to determine what quantity to order
as to minimize total inventory costs
Transportation
Forms of Transportation
Railroads
Trucks
Water vessels
Pipelines
Airplanes
Special Transport
Agencies
Railroads
Less costly as a means of
transportation
Can carry more in terms of volume
Used in some parts of the Philippines
but not as extensive as those in other
countries like the United States and
Australia
Trucks
The most reliable means of
transporting goods between two points
inland
Least affected by weather
Provide delivery service to any points
traversed by roads
Less desirable means of transporting
bulk goods
Water Vessels
Useful in archipelagos like Philippines
Accounts for a large percentage of
total domestic cargo and passenger
movement between the islands
offer services like cargo and container
roll-on/roll-off
- trampers
- barges and tugs
Pipelines
Specialized means of transporting
liquid products like oil from their
sources to markets
Less expensive yet not readily
available for service by anyone
Airplanes
Fastest means of delivering goods
Mainly used for perishable goods like
food, newspapers, and flowers
Costly
Least dependable due to being easily
affected by adverse weather
conditions
Special Transport Agencies
Useful in delivering small quantities
e.g.
 Post Office
 Parcel Service
 Freight Forwarders
Comparison of Transportation Modes
Mode Quantity
Limits
Cost Speed of
Delivery
Coverage /
Availability
Railroads Bulk Low Average Limited
Area
Trucks Big
Volumes
Average Average Wide Area
Water
Vessels
Bulk Average Slow Limited
Pipelines Unlimited High Initial Fast Very
Limited
Airplanes Limited
Volumes
High Fast Limited
Post Office Small
Parcels
Minimal Slow Complete
Coverage
Parcel
Service
Firms
Small
Parcels
Low Fast Limited
Freight Big Average Average Limited
Warehousing
Types of Warehousing
 Private Warehousing
- warehouses are owned or leased by the
company
- the following conditions justify the use of
private warehouses:
◦ When the firm is able to adapt a rapidly
changing market or product conditions;
◦ When the firm has special storage and
handling requirements; and
◦ When the firm has a relatively constant high
volume of goods moving into large metropolitan
areas
Public Warehousing
- warehouses are operated by
professional warehousers which
provide storage and related
physical distribution facilities on a
rental basis to other firms
Number and Location of
Warehousing Facilities
 More warehouses would bring the
product nearer the market, but
warehousing costs will increase.
 Management science has come up
with various formulas to determine the
most economic number and location
of warehousing.
 Decisions would involve trade-offs
between many variables like:
1. warehousing costs
2. transportation costs
3. change in inventory carrying costs
4. obsolescence costs
5. value of alternative facility use
6. production or supply alternatives
7. value of cost concessions
8. communicating and data processing
costs
9. channels of distribution
10. customer service costs
Order Processing
 refers to receiving, recording, filling
and assembling orders for shipment
 steps undertaken from the time the
customer makes an order up to the
time the ordered goods are delivered
is called the “order cycle”
Major Components of the
Order Cycle
 order placement
 internal order processing
 order preparation
 order shipment
Order Placement
 refers to the time that elapses
from the time the customer
develops the order until the
order is received by the seller
Internal Order Processing
 refers to the time required to process
the customer’s order until it is ready
for shipment
 it involves the ff. :
 customer credit checks
 transfer of information to sales records
 transfer of orders to the inventory unit
 preparation of shipping documents
Order Preparation
 refers to all activities relating to the
picking and packaging of individual
customer orders
e.g.
manual system
highly automated systems
Order Shipment
 refers to the time the order is
placed upon a transport facility
until the goods ordered are
unloaded and received by the
customer
Materials Handling
 refers to the activities involved in
moving goods over short distances
into, within, and out of warehouses
and manufacturing plants
 cost reduction and the effective flow
of goods
Objectives of Material Handling
Subsystem
 to increase the usable capacity of the
warehouse facility
 to reduce the number of times goods
are handled
 to minimize the possibility of danger to
people who are working around the
warehouse
 to reduce, if not eliminate, the
monotonous and heavy manual labor
aspects of short-distance movements in
the warehouse; and
 to respond quickly and efficiently to
customer’s orders

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marketing

  • 1. Think. Think. Think .. High quality products, even if the price is low, and an excellent promotional activity has been made, will have a small chance of getting sold unless they are made available at the place where they are wanted ..
  • 4. The marketing function which facilitates the movement of goods from the manufacturer to the location of the ultimate users manufacturer goods Ultimate users
  • 5. On a broader scope.. Supplies Parts Raw Materials THE FIRM Warehouses Wholesalers Retailers CONSUMERS
  • 7. Objectives / Opportunities Improve customer service Reduce distribution costs Create time and place utilities Stabilize prices Influence channel decisions Control shipping costs
  • 8. Improve Customer Service When customers are satisfied with the services provided by the firm through an effective physical distribution system, they are motivated to patronize the firm.
  • 9. Reduce Distribution Costs  When the physical distribution system is effective, cost reduction is possible. e.g. Economic Order Quantity
  • 10. Create Time And Place Utilities Problems: A. year-round consumption vs. seasonal production B. year-round production vs. seasonal consumption Solutions: Storage (part of warehousing)  – creates time utility Transportation (part of physical distribution) – creates place utility
  • 11. Stabilize Prices Problem: There are times when the market is flooded with an oversupply of a certain product = drastic decrease in the product Solution: Warehousing and Transportation
  • 12. Influence Channel Decisions Deciding which channel to tap in the distribution of a firm’s product or services because not all types of channel will serve the requirements of the firm’s physical distribution
  • 13. Control Shipping Costs When physical distribution activities are not functioning properly, the smooth flow of products from the company to the customers will not be possible.
  • 14. Elements of an Efficient Physical Distribution Inventory Planning And Control Transportation Warehousing Order Processing Materials Handling
  • 15. Inventory Planning And Control Maintaining an inventory of stocks is a requirement of physical distribution  too much inventory, is a drain to the financial resources of the firm ; too small of an inventory may mean lost sales  Economic Order Quantity mode  used to determine what quantity to order as to minimize total inventory costs
  • 17. Forms of Transportation Railroads Trucks Water vessels Pipelines Airplanes Special Transport Agencies
  • 18. Railroads Less costly as a means of transportation Can carry more in terms of volume Used in some parts of the Philippines but not as extensive as those in other countries like the United States and Australia
  • 19. Trucks The most reliable means of transporting goods between two points inland Least affected by weather Provide delivery service to any points traversed by roads Less desirable means of transporting bulk goods
  • 20. Water Vessels Useful in archipelagos like Philippines Accounts for a large percentage of total domestic cargo and passenger movement between the islands offer services like cargo and container roll-on/roll-off - trampers - barges and tugs
  • 21. Pipelines Specialized means of transporting liquid products like oil from their sources to markets Less expensive yet not readily available for service by anyone
  • 22. Airplanes Fastest means of delivering goods Mainly used for perishable goods like food, newspapers, and flowers Costly Least dependable due to being easily affected by adverse weather conditions
  • 23. Special Transport Agencies Useful in delivering small quantities e.g.  Post Office  Parcel Service  Freight Forwarders
  • 24. Comparison of Transportation Modes Mode Quantity Limits Cost Speed of Delivery Coverage / Availability Railroads Bulk Low Average Limited Area Trucks Big Volumes Average Average Wide Area Water Vessels Bulk Average Slow Limited Pipelines Unlimited High Initial Fast Very Limited Airplanes Limited Volumes High Fast Limited Post Office Small Parcels Minimal Slow Complete Coverage Parcel Service Firms Small Parcels Low Fast Limited Freight Big Average Average Limited
  • 26. Types of Warehousing  Private Warehousing - warehouses are owned or leased by the company - the following conditions justify the use of private warehouses: ◦ When the firm is able to adapt a rapidly changing market or product conditions; ◦ When the firm has special storage and handling requirements; and ◦ When the firm has a relatively constant high volume of goods moving into large metropolitan areas
  • 27. Public Warehousing - warehouses are operated by professional warehousers which provide storage and related physical distribution facilities on a rental basis to other firms
  • 28. Number and Location of Warehousing Facilities  More warehouses would bring the product nearer the market, but warehousing costs will increase.  Management science has come up with various formulas to determine the most economic number and location of warehousing.
  • 29.  Decisions would involve trade-offs between many variables like: 1. warehousing costs 2. transportation costs 3. change in inventory carrying costs 4. obsolescence costs 5. value of alternative facility use 6. production or supply alternatives 7. value of cost concessions 8. communicating and data processing costs 9. channels of distribution 10. customer service costs
  • 30. Order Processing  refers to receiving, recording, filling and assembling orders for shipment  steps undertaken from the time the customer makes an order up to the time the ordered goods are delivered is called the “order cycle”
  • 31. Major Components of the Order Cycle  order placement  internal order processing  order preparation  order shipment
  • 32. Order Placement  refers to the time that elapses from the time the customer develops the order until the order is received by the seller
  • 33. Internal Order Processing  refers to the time required to process the customer’s order until it is ready for shipment  it involves the ff. :  customer credit checks  transfer of information to sales records  transfer of orders to the inventory unit  preparation of shipping documents
  • 34. Order Preparation  refers to all activities relating to the picking and packaging of individual customer orders e.g. manual system highly automated systems
  • 35. Order Shipment  refers to the time the order is placed upon a transport facility until the goods ordered are unloaded and received by the customer
  • 36. Materials Handling  refers to the activities involved in moving goods over short distances into, within, and out of warehouses and manufacturing plants  cost reduction and the effective flow of goods
  • 37. Objectives of Material Handling Subsystem  to increase the usable capacity of the warehouse facility  to reduce the number of times goods are handled  to minimize the possibility of danger to people who are working around the warehouse  to reduce, if not eliminate, the monotonous and heavy manual labor aspects of short-distance movements in the warehouse; and  to respond quickly and efficiently to customer’s orders