This document contains a cover letter and resume for Marilyn K Grage. She has over 13 years of experience in customer service roles, primarily as a cashier. Her objective is to obtain a position that utilizes her customer service skills. She has a history of reliability and productivity in roles at stores, medical facilities, and hotels.
I'm a very hard working, high energy, friendly person. I love working one on one with customer. I'm a very fast learn and I pride myself on having a clean work area. I love hand on jobs and I work great on group and by my shelf as well. I have excellent phone skill, computer, and people skills. I'm looking to apply my high fast friendly attitude in the work place.
I'm a very hard working, high energy, friendly person. I love working one on one with customer. I'm a very fast learn and I pride myself on having a clean work area. I love hand on jobs and I work great on group and by my shelf as well. I have excellent phone skill, computer, and people skills. I'm looking to apply my high fast friendly attitude in the work place.
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Suggestive improvements in navigation systemDhawal Singhal
Have you ever faced problem when navigator gave wrong directions to you and you stuck somewhere? If yes, this presentation gives an idea how the navigator performance can be evaluated and made more efficient by the service providers.
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I am now a certified EHR Specialist and certified medical office assistant . I recently completed all necessary courses at the University of the District of Columbia and received my certifications through NHA. I am currently looking for work in this field. I am open to any additional training to sharpen my skills. I believe that my strong work history, experience, and education will make me a very competitive candidate for this position.
1. MARILYN K GRAGE
802 NORTH AVENUE C
BEEVILLE, TX 78102
(361) 319-0630
mrlngrage@gmail.com
Career Objectives
I am looking forward to obtaining a position which will allow me to utilize my vast customer
service experience. I feel I would be a valuable asset to any organization.
Summary of Qualifications
Commended for reliability and trustworthiness. Able to handle challenges,, with prove history of
productivity. Enjoy working as a team member as well as independently. I have thirteen years’
experience working with the public. I enjoy helping people.
Work History
Stripes, George West, Texas
customer service
May 25, 2014 - Dec 05, 2014
Cleaning organizing putting stock out. Attending to customers ringing sales
Corner Store, THREE RIVERS, Texas
Cashier
May 15, 2013 - Mar 08, 2014
I worked customer service/cashier. I helped customers and rang their sales. I stocked the store I
kept the coffee fresh and filled. I also kept the other items stocked and filled and the areas
cleaned.
2. Connolly Prison, KENEDY, Texas
Clerk II
Jul 03, 2012 - Jan 03, 2013
I worked the mail room. In the mornings I would get mail from the unit and would process it and
deliver it to the post office. I then picked up the incoming mail to be processed. I wrote denials
on items that the inmates could not have. I would then hand deliver them to the inmates and
explain to them why they would not be receiving any mail. Once I returned to the office I had to
file the complaints.
Elders Country Market, BEEVILLE, Texas
Cashier/ Customer Service
Jan 02, 2012 - Jul 02, 2012
I would clean the store, stock the shelves, work at the register and keep dining room clean and
stocked.
American Executive Inn, BEEVILLE, Texas
Housekeeper
Jun 15, 2011 - Dec 13, 2011
I prepared the rooms to ensure the next guests had a fresh clean room for their stay.
Bealls of Florida, VERO BEACH, Florida
Cashier/ accessories department
Oct 20, 2005 - Oct 14, 2010
3. I prepared the days business by ensuring the store is clean, while at the same time preparing
items to ensure smooth operations for the day. I performed cash handling task as well as putting
stock out. I also assisted customers in all their needs and questions.
Sebastian River Medical Center, SEBASTIAN, Florida
Housekeeper
Sep 23, 2004 - Oct 18, 2005
My job was to clean the emergency rooms. I also cleaned the waiting rooms and the intensive
care unit. I cleaned and sanitized all the areas for the next patient.
Vero Beach Disney Resort, VERO BEACH, Florida
Housekeeping
Feb 25, 2002 - Aug 28, 2004
I cleaned the guest rooms so the guest would feel as if they were guest at a castle. I also cleaned
the customer visiting areas. If a customer had a question or need I would proceed to help them to
the best of my ability.
Office Depot, VERO BEACH, Florida
Cashier
Sep 19, 2001 - Nov 05, 2001
Putting stock out, ringing sales and taking care of customers.
Modernage Furniture, VERO BEACH, Florida
Cashier/Customer Service
Jul 10, 2001 - Sep 23, 2001
4. I took the customers’ orders on the phone for their furniture and set up delivery. I also took care
of the deliveries and helped them with any questions. I also took customers payments on their
accounts.
Homeplace of America, VERO BEACH, Florida
Cashier/ supervisor
Nov 15, 1997 - Jul 06, 2001
I started out as a cashier, I was promoted to customer service lead. I supervised the cashiers. I did
cash pickups, I dealt with customers who had questions or who were unhappy. I made sure all
cashiers did their jobs thoroughly and professionally.
Education
Harrison College, Indialopis, Indiana
2 years college, technical or vocational school
Sep 2014 - Oct 2016
Major: business
Penn Foster, Seattle, Washington
1 year college, technical or vocational school
Jan 2006 - Jan 2007
Major: Teacher’s Aide
GPA: 7.8
Connolly High School, Waco,, Texas
High School Diploma/GED
5. Aug 1982 - May 1986
Training
Business Administration
Harrison college
Sep 22, 2014 - Oct 23, 2017
I am taking a business office, computer course
Teacher’s Aide
Penn Foster
Jan 04, 2006 - Jan 18, 2007
I took an online Teacher’s Aide course It was a one year class
Occupational License or Certification
Teacher’s Aide Certification
Penn Foster
Computer Skills
Typing Speed 35 Words per Minute
Database Software (Oracle, Access, etc.)
Data Entry Terminal (PDT, Mainframe Terminal, etc.)
Desktop Publishing Software (InDesign, etc.)
6. Email Software (Outlook, Thunderbird, etc.)
Graphics or Drawing Software (Photoshop, etc.)
Internet Browser (Internet Explorer, Firefox, etc.)
Peripheral Devices (Scanners, Printers, etc.)
Personal Computers
Presentation Software (PowerPoint, Flash, etc.)
Spreadsheet Software (Calk, Excel, etc.)
Utility Software (Virus, File Compression, etc.)
Word Processing Software (Word, WordPerfect, etc.)
Language Skills
English - Excellent (Read Write Speak)
Additional Skills
I have worked with the mentally challenged in Vero Beach Florida I can type 40 wpm. I can run
a fax machine, copier. And I have proper crammer for assisting people over the phone or in
person.
Driver's License
Class C - Standard Driver's License
References
Carolyn Wardwell
sister
HEB
(361) 288-5048