Ashli Gatti has over 15 years of experience in retail and customer service roles. She is currently a Certified DSD Receiver at Kroger in Collierville, Tennessee, where she checks inventory from vendors and stocks grocery items. Previously, she was a backup manager at Kroger, responsible for customer service, cash accounting, and supervising staff. She also has experience as a part-time merchandiser for Kellogg's and as a customer service representative for FedEx. Gatti has an Associate's degree in Accounting from the University of Phoenix and a Bachelor's degree in Accounting from the University of Phoenix.

1. Ashli Gatti
1120 Legacy Farm Ct Apt 201 • COLLIERVILLE ,38017
901-864-7435 • gizmo853@yahoo.com
PROFESSIONAL WORK OF EXPERIENCE
Kroger, Collierville, Tennessee , November 2004-Present
2010-present: Certified DSD Receiver
My job is to count items brought into the store by various vendors. I check their boxes and
pallets to ensure that the invoice that they provide matches what they are bringing in. It is also
my responsibility to clean the receiving area and to maintain the cleanliness of the receiving
area. I am also responsible for separating the damaged grocery items from the grocery items
that can be put back on the shelf. After checking in all of the vendors, I then go and start
stocking various grocery items, mainly spices. I handle all issues dealing with vendors, special
request items from customers, and/or special orders for Ford MotorCompany in Collierville.
2004-2010: I was the backup manager to the front end manager at Kroger. I was responsible
for customer service, cash accounting, supervising 20-30 people, and anything that needed to
be done. I was the primary go to person on the front end. I got a promotion to DSD in 2010.
Kellogg’s, Memphis, December 2014-Present
Part time Merchandiser
I stock shelves at various stores in the Germantown/Collierville area. I am responsible for
organizing back stock so an accurate order can be made. When the new merchandise comes
into the stores, I am sure to rotate the new merchandise behind the merchandise that is already
on the shelf and to remove any damaged or out of date merchandise on the shelves. I am also
responsible for building displays in stores when needed.
FedEx, Memphis , February 1999-October 2006
Senior Customer Service Representative
I started working at FedEx in 1999. I worked on the ramp, loading and unloading airplanes. I
then transferred to the SPSS building, which is sorting documents using conveyer belts. I
worked there for awhile, but needed a full time job. I then bid on a customer service job. I was
able to get the customer service job. My job was to assist customers that called into the 1-800-
GO-FEDEX. I would assist them with all of the resources that were available to me to help them.
Kroger, Horn Lake , May 1997-February 1999
Courtesy Clerk
Bagged groceries and provided customer service to all the customers that I came in contact
with. I was also responsible for clearing the parking lot of bascarts and also cleaning up spills
and cleaning the bathrooms.
EDUCATION

2. Southaven High School SOUTHAVEN , May 1997
General Education
Southwest Tennessee Community College MEMPHIS ,
May 1998
Accounting
University of Phoenix April 2013
Associate’s Degree-Accounting
University of Phoenix
Bachelor’s Degree-Accounting June 2015
ADDITIONAL INFORMATION AND SKILLS
Skills: Microsoft Office