Marcia Francis is a clinical informatics analyst with over 25 years of experience in healthcare. She has worked for HCA East Florida Division since 2013 as a senior clinical analyst and clinical analyst, managing clinical system implementations and providing end user support. Prior to that, she held roles at All About Staffing including primary local security coordinator and private duty coordinator. She has a Master's degree in Leadership from Nova Southeastern University and a Bachelor's degree in Business Management from University of Phoenix.
How can referral inbound heavy practices profit from patient referrals GaryRichards30
Patient referrals are excellent sources of revenue for health systems. Why is it necessary to have referrals flowing into your network? When a practice receives more referrals, it means patients will visit that practice. It has a positive impact on your revenue. When patients regularly visit a practice, the practice always stays active in the healthcare industry. But inbound-heavy referral practices can use technology to take care of their patient referrals.
CURO Clinical Data Management is a full-service clinical data management contract research organization (CRO) supporting Phase I-IV clinical trials for the global biopharmaceutical industry.
The data generated during Phase I-IV clinical studies is essential to the ultimate success of an investigational product. The data management vendor you choose must recognize and respect the importance of this central function.
• Responsible for identifying the comprehensive legal patient medical record in paper and electronic systems in Health Information.
• Duties include assuring all patient records and loose documents are scanned and indexed into the EPF with the highest level of quality possible.
• Responsible for full range of tasks performed in health information department with regard to health information management and maintenance.
• Provides customer service support of the health information department and any other duties assigned.
Outline of the challenges in developing integrated multichannel (nurse, call centre and web) compliance programmes to support multiple sclerosis patients. Presentation given at numerous conferences in Europe and the USA during 2007. This version presented at EyeforPharma's Patient Compliance and Communications conference, Geneva, June, 2007.
How can referral inbound heavy practices profit from patient referrals GaryRichards30
Patient referrals are excellent sources of revenue for health systems. Why is it necessary to have referrals flowing into your network? When a practice receives more referrals, it means patients will visit that practice. It has a positive impact on your revenue. When patients regularly visit a practice, the practice always stays active in the healthcare industry. But inbound-heavy referral practices can use technology to take care of their patient referrals.
CURO Clinical Data Management is a full-service clinical data management contract research organization (CRO) supporting Phase I-IV clinical trials for the global biopharmaceutical industry.
The data generated during Phase I-IV clinical studies is essential to the ultimate success of an investigational product. The data management vendor you choose must recognize and respect the importance of this central function.
• Responsible for identifying the comprehensive legal patient medical record in paper and electronic systems in Health Information.
• Duties include assuring all patient records and loose documents are scanned and indexed into the EPF with the highest level of quality possible.
• Responsible for full range of tasks performed in health information department with regard to health information management and maintenance.
• Provides customer service support of the health information department and any other duties assigned.
Outline of the challenges in developing integrated multichannel (nurse, call centre and web) compliance programmes to support multiple sclerosis patients. Presentation given at numerous conferences in Europe and the USA during 2007. This version presented at EyeforPharma's Patient Compliance and Communications conference, Geneva, June, 2007.
1. Marcia E. Francis
Sunrise, Florida, USA
Telephone: 954- 551-1651
Email: MEFrancis2016@gmail.com
______________________________________________________________________________
Professional Summary: Clinical Informatics Analyst who provides the experience and
critical thinking necessary to successfully facilitate client relations and team building. More
than 25 years’ experience in the healthcare field with strong leadership skills, adept at
communicating with individuals from diverse organizational and cultural backgrounds.
Experience:
06/13-Present HCA East Florida Division Information Technology, Miami-Dade, FL
Senior Clinical Analyst, Miami-Dade Market.
Project Manager for all new implementations of clinical systems
e.g. Meditech Magic 5.6.4, 5.6.6, & 5.6.7 Clinical Monitoring Interface , Neo-
Data, Mobilab,Vitals Now Neurons & Phillips All in Ones
Onsite clinical IT resource for facility support of clinical applications
Participates in new implementations and application testing
Develop education materials for end users on system upgrades
provides training to end users e.g. Physicians, Nurses and Ancillary
staff
Provides training to staff on clinical systems
Assisted in building of order sets for CPOE
Assists in the managing of facility specific dictionaries in Meditech
(NUR, OE, MIS, ADM and SCH)
Preform appropriate access audits per division guidelines
Preforms quality audit and tracks metrics related to system use
Resourceful problem solver capable of implementing solutions to
complex problems
Build strong relationships at facility with customers base ( physicians,
nurses, and core team members)
Provide 2nd level afterhours support
02/11- 06/13 HCA East Florida Division Information Technology, Plantation, FL
Clinical Analyst, Westside Regional Medical Center
Assists clinical IT onsite resource for facility implementation and support
of a limited clinical applications
Meaningful Use IT lead
Assists in facilitating the facility’s core clinical systems team on clinical
IT activities
Remain calm and professional throughout critical incidents
Excellent communication skills both verbally and written with great
interpersonal skills
2. Works with Division Clinical Specialist Team to actively promote and
support division standardization, utilization, integration and optimization
plans of clinical application
04/02 – 02/11 All About Staffing, Inc. (HCA), Sunrise, FL
Primary Local Security Coordinator
Support of all I-Series Kronos, Host/Rumba, StaffRX.net, StaffPM,
Meditech, CPN, Active Directory & ARS related issues which include
Password resets, reactivation of inactive users, setting up access based
on security profiles. Program Updates, adjustment of menu, access to
facilities and security levels etc.
Team Lead of 3 Local Security Coordinators
Do work schedules, approve time off, and assign various projects, part
of the hiring process.
Provide In service Education/Orientation, for employees
Inactivating access for Terminated/Transferred employees
Participated in the planning, organization, writing, and editing of
security procedure and training materials
Created and edited current and existing policies and procedures.
Run and review Audit reports in compliance with HIPPA
Liaison with All About Staffing Helpdesk, HCA Customer Support
Services and local facilities to resolve issues that may be out of job
scope.
Work with customers/clients to resolve issues in a timely fashion
07/01 – 04/02 All About Staffing, Inc. (HCA), Sunrise, Fl
Private Duty Coordinator
Staff local hospitals with per diem nurses and certified nursing
assistants for private duty cases
Skill in managing relationships with customers, associates and co-
workers by handling complaints/credential issues with families,
facilities and network employees
Responsible for Billing clients and verifying payroll
Education:
6/2013 Nova Southeastern University, Davie, FL
Master of Science in Leadership
2/2010 University Of Phoenix, Plantation, Fl
Bachelor of Science in Business Management